I love our home town Ace Hardware! They have everything and the most friendly staff to assist you! Lauren is my favorite as she used to work for the Historic Furber Farm.
Generally succeeds in keeping me away from the big box stores out of Hastings. Great for a lot of home maintenance items; they will get the right person to answer your questions. I like the purchasing coop model that allows stores to retain their independence.
Helpful folks. Always have what I need.
I did an online order and that called to let me know an item was out of stock. Everyone was nice. Found what I needed without any issue.
-2. I heard the managers talk about one of their employees. Here is something I heard them say “was he dropped on his head?”. I have been in here multiple times and I have seen how poorly the younger staff is treated. It breaks my heart, this kind of treatment will forever break their self esteem. I think some of the managers should be reported for harassment.
Best big green egg selection. Super knowledgeable and friendly.
Always a helpful worker to get you what you need....has a decent selection for the size of the store...will order what they dont stock...I like this store
He was very helpful, solved my problem and was courteous. Great experience.
Ive visited this Ace a number of times and on each visit the staff were extremely helpful and knowledgeable. On one occasion, I went in to exchange my Craftsman socket wrench and the process was very quick and easy. I definitely recommend this Ace.
I went to the Ace Hardware in Hastings yesterday to get 2 deadbolt locks rekeyed. What a Great store. All the Staff was very friendly and helpful. They make the customer feel very Special. Highly recommend to anyone in need of Hardware Supplies.
Seriously, Ace is the place! Huge inventory.Needed a special part for my door nob, not only did they have it but showed me exactly how to install it.Best customer service ever. Go to Ace for everything!
Staff is always helpful and have great attitudes. Might not always have what Im looking for, but they try to help.
Very helpful. Walk in the door, and they ask what you need, and take you right to it. They even cut a piece of sheet metal for me yesterday. Thanks for the great service!
Very helpful. Always seems to be someone ready to help me find things. Prices on minor hardware items as good or better often than 5he big box in Cottage Grove.
Fast friendly service some items are overpriced but a great variety of fishing gear was able to find hooks that I couldnt find anywhere else.
Disappointed with quality of help received. Two gentlemen attempted to help me find the valve I needed, but gave up quickly. When I mentioned that their website said they had it in stock one responded that its usually not up to date ... standard response. I continued to look on my own and found the valve in a matter of a few minutes. I let them know that I had indeed found it and showed it to them. They seemed happy but genuinely surprised. To be fair, they did try.
Friendly staff and willing to help.
I felt an enormous amount of respect coming from Isabel this afternoon for being a Veteran. She is a very warming or welcoming person. Great service and it is nice to feel appreciated. Awesome store keep it up.
Friendly people and helpful! 👍
Good selection and great staff! Very nice and helpful.
They offer even more than just hardware and very helpful and friendly help, they even sell bait!
Best service youll find anywhere. Great selection of whatever you need. Check them out!!
Amazing friendly staff. They always lead me right where I need to go. Ive never once had to look around for someone to help me for more than a few seconds. Great staff!
Completely unprofessional, rude and just overall wow.I love supporting our local businesses but do NOT shop here.Extremely unprofessional
Good selection, staff is ALWAYS willing and able to help.
All employees are very friendly and helpful!!!
Friendly and helpful staff!
Very friendly staff. They have a very good selection of various hardware and are generally knowledgeable about most day to day project needs
Always very helpful, can go up to anyone and ask anything and they will point you in the direction you needed to go! Also they have bait for fishing!
Their service is excellent. Very helpful & knowledgeable. Will deliver large loads such as 10 bags of mulch and/or dirt. Have variety of cleaning, BBQing, and seasonal canning items.Only thing, Be prepared to wear your mask as not all employees wear masks if I remember correctly. If wrong sorry. Cash registers need plexiglass. Always a good experience though.
Best one
Great Hardware store! Always helpful and find what I need.
Friendly service from a guy that resembles Santa!! Love hastings Ace
Love my local home town ace. Great service, solid information about tools and products, like the small town feel,and my wife and I are new in the area and we were welcomed with open arms. Thanks Ace.
A super helpful team of handy helpers are always there to greet you at the door and find what you need. From household fix it project items, to a beautiful new mower, we love the convenience and service of our Hastings Ace Hardware. Were so fortunate to have them near our home. Theyve saved the day on quite a few occasions.
Not exactly sure what guy helped me but i was a mess coming in looking for some wood pieces to help me fix a bed frame I broke. He not only made my day by helping me find a better deal but he also cut the wood up for me there! Amazing customer service!!!! Thank you
Owesome staff.
This is why I love small town hardware stores. If you are a builder obviously you wont waste your time here but for home gamers and wanna be home maintainers this is the spot. Knowledgeable employees and per usual they are killing you with kindness the moment you step in the door. Always smiling and typically know what you need. Obviously oddities are out there but hey I will go here vs Menards for small projects every time.
Nice store! Very friendly and helpful staff. Clean and well organized. Very reasonably priced. I bought one of those Garden Hopper rolling storage/seats for $20 LESS than it would have been at Walmart. I will definitely be shopping there again.
The service was good, but disappointed not one employee was wearing a Mask.I wear one to protect them .
Helpful staff.
They have the baits!
One of the best stores in town. Great service for sure.
Fully stocked, great selection, friendly staff, clean and bright store. Always enjoy shopping here.
Has so many things. Great help.
I was really impressed at how respectfully I was treated on two recent occasions by everyone on staff that I interacted with. I was greeted by a woman who used her walkie to get me immediate help in the department I needed and then given helpful and interested attention by an older gentleman and another man on some questions I had about wire sizes. It was nice to be taken seriously and not talked down to as you sometimes get being a woman in a hardware store. My questions were clearly important to them. I highly recommend this hardware store!!
Always great service.
Im Always greeted with a smile in this store. The employees are helpful and knowledgeable. Ill keep going back to this store.
Great staff and a great store
They are very helpful, but Im enormously disappointed in the lack of safety measures for covid 19. No masks, no plexiglass, workers standing too close. The outside nursery is the same. Its like they dont care about senior citizens.
Very friendly & helpful staff.
Great staff
Great place to shop. The staff at Ace is very helpful and knowledgeable. They help me find exactly what I need for all my home projects.
Great hardware store with very friendly and helpful staff
They were kind enough to honor the ad unlike another Ace Hardware. They were very helpful, knowledgeable, and kind!
Very good customer service, I was very satisfied with the help that I received.
Cant get 2 foot in the door without being asked what are you looking for? Always feel like Im not aloud to look though store on my own. Or like they dont trust me. Ill take my business elsewhere, where I dont feel like they think Im going to rob them.
Clean store, friendly/knowledgeable staff. Best bait in the area. Lots of tackle and supplies to boot. Highly recommended
Everyone is so helpful and they are great. Wish I could buy more things from here.
Had everything I needed and the people are helpful and friendly
Very helpful employees
Very helpful
Great customer service.
They are always so helpful and I can take my dog along.
Helpful staff. Clean store.
They are very helpful and have a great inventory
Great fast service.
I am alaays greeted with a smile and How may I help you or what is it you are looking for?. The staff is knowledgeable and yet listens to question about procedures for getting the most out of the chosen product.
The lady that helped me went Above and Beyond to help me find what I was looking for.
Employees harass you the moment you step in the door. My first time in the store I just needed spare keys made. Before I even had my foot in the door I was asked if I needed help finding anything. I replied no, I just need keys made. The employee pointed out where the key center was located, which I could clearly see and DID NOT NEED HELP FINDING IT. I took three steps into the store, three, and I was asked by someone in paint if I needed any help finding anything. Again I explained that I just needed a key, and again I was shown were the key center was located IN THE CENTER OF THE STORE IN PLAIN SIGHT TEN FEET FROM WHERE I WAS STANDING. I approached the key center and an employee standing in front of the counter asked if I needed any help finding anything, I have been in the store less than thirty seconds and i have been asked this three times? I told this employee I needed keys made. He replied that he couldnt help me with that I would have to ask the woman standing behind the counter ONE FOOT AWAY FROM HIM. She said it would be a couple minutes for the keys to be cut. During this time I took a look around the store, because it was just opened and I wanted to see what they had. during this time I had to explain over and over again that I was just looking and I was waiting on keys, I lost count but it was more than five times. The kicker is that the keys didnt even work. Every time I go into the store it is always the same. Every employee asking if I needed help, and I usually dont because if I need help I ASK FOR IT. I now wear sunglasses and ear buds with music playing to avoid this annoyance. It is unnecessary and boarder line harassment. I hate this store and if it wasnt across the street from my house I would never go in there.
Great help with finding what I needed!
These guys are awesome and always help me find what I am looking for.
Very helpful employees.
Great service, helpful associates. Had the items we needed.
They were very helpful ansering questions about lawnmowers and I did buy from them.
Convenient location and helpful staff
Love all the stuff to look at. Ok prices.
Great service, convenient location
They do have bait but the shiners are soooooo small!
Very friendly.. theres always someone there to help you out with any questions you may have.
Great friendly people 🙂
Helpful and friendly service
Great store, excellent service!
They Had BBQ Cook Off In Their Parking lot # 10
Nice place to shop!
They are so nice, and helpful
Very friendly staff, and very eager to help you and get you what You need.
Always friendly and helpful
Very helpful.
Good customer service
Usually have what I need but the place always smells like fertilizer
Dad gets all his stuff from ace, the friendly place.
Great staffing
I was in there to buy screws for a project and the employee in hardware was very rude and i just wont be going back i will continue to go to terrys hardware.
Very helpful employees
Helpful and attentive employees
Very nice store
Very helpful staff
High prices