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GameStop
5336 Rosecrans Ave, Hawthorne, CA 90250, United States
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GameStop
Comments
Ma
Review №1

Clean store, great selection, and helpful staff. They rock at this location.That are great at searching the other local stores for inventory if they dont have what you need.

Ja
Review №2

Really friendly staff. Good selection of collectibles.

Sa
Review №3

Friendly service and they dont get mad at you for buying hot wheels!!!!!!

AJ
Review №4

Staff is always super nice and helpful

Mi
Review №5

Good location, close to Costco and food places like chipotle and mcd.

Ro
Review №6

Diamond Hands Boyzz!! #ToTheMoon #WSBLets get these tendies!

Re
Review №7

Cool and Easy Near lots of eateries too

Pa
Review №8

Bit of a wait because they had a ton of people in the store. But, service was speedy and efficient. Didnt let me down. They really are a Prestige store.

Al
Review №9

Good place and good services. Those girls there are very nice and helpful but they dont have any consoles due to the Cv19 😔

Jo
Review №10

Fun place

La
Review №11

I went for just a gift card, one employee and was helping someone. I waited for 15 mins. :/

Ad
Review №12

This GameStop is well stocked and in a good location. The staff is always very friendly and helpful. Vanessa, John, and Clayton in particular have been extremely helpful in finding rare items and are very responsive. This GameStop also always calls quickly when pre-orders are ready to pick up, which I am very thankful for. Parking is super easy.

Ja
Review №13

They never answer the phone, theyll leave a message saying my preorder is available but try calling them back...

Gi
Review №14

Live this spot

Tr
Review №15

Says it open at 10am, but they don’t open til they get there like around 10:30 or later

Ar
Review №16

Loved the deals i was able to find. The $1 Blind Bag sale was incredible. Thanks for making this Easter one of the Best!

Ch
Review №17

This is one of the few Gamestop stores that is well stock and neat at all times. Staff is quite friendly and helpful.

Ca
Review №18

A great store with great games. The workers are always nice and helpful. I really like going there for games.

Ta
Review №19

Its good but they never have exactly what Im looking for

Ar
Review №20

Pretty good service, I found that my son wanted and also they offered me the pre order deal.

Ma
Review №21

Friendly and helpful staff, great items, low prices

He
Review №22

Poor customer service. there was a line 3 deep and the cashier was working on a used game system sale and the other employee (manager??) was ignoring everyone and putting up promotion posters & re arranging games

Fi
Review №23

While gamestop doesnt have the best buy and sell back system this gamestop has one of the best retail staff ive seen so far

Ba
Review №24

This is a great Gamestop! All of the associates are very friendly, very enthusiastic, and very knowledgeable. Highly recommended!

Ja
Review №25

Really nice and helpful staff. Knowledgeable as well. We will return.

Ch
Review №26

The girl there during the afternoon she is amazing and very helpful

Ma
Review №27

Best GameStop location Ive ever been to. One of the store managers, John, is absolutely responsive to customer needs and works incredibly hard to provide stellar service. This is now my store of choice.

ZS
Review №28

Epic gamer moment. No really though they have all the relevant good games for all consoles.

Jo
Review №29

Filing a formal complaint about the attitude of the manager and his lack of respect when discussing a mistake he admitted to making. I understand theres a Call of Duty release and theyre probably swamped, but thats absolutely no excuse for speaking to me as if my issue wasnt important nor stopping to listen and comprehend my problem. This isnt the first time Ive noticed his pretentious attitude while browsing their store and it seems abundantly clear he needs a refresher course in customer service.

Ke
Review №30

I like to go buy the games this is Gamestop it’s very good and best too

As
Review №31

The best customer service and super great with kids. My son went to purchase an item and didnt have enough money and the staff changed the price so he could afford it. His experience here totally made his day and made this family customers for life!

Jo
Review №32

Service is always good nice people.

Vi
Review №33

I ordered and Nintendo labo 04 starter kit and they didn’t send me a confirmation code to my e mail.

Ca
Review №34

Great people awesome personalities!!! My go to gamestop!

Fa
Review №35

Worst service ever. Will never come here again .

Sp
Review №36

My son and I always enjoy going there.They have the latest games and the best t-shirts keep up the good work

Al
Review №37

Went 3/18/18 and I had great service. This gamestop is awesome! They have so many products. Also I loved the fact that they had a large selection of Nintendo Wii games. Not only that but all the games I bought had the original cases and manuals even though they were used! Also the workers were very friendly and helpful. One of the best gamestop stores Ive been to!

Pa
Review №38

All the latest games & expert helpcul staff.

Ce
Review №39

Havent been here in a bit and glad to see they have venture into other items as well.

Ga
Review №40

This prestige Gamestop is a pretty cool place to shop at! They have a lot of products in stock and they have really nice people that work there!

Ju
Review №41

Has a huge selection of games, and the staff is super friendly :)

Cr
Review №42

Friendly staff of girls who are very attentive and knowledgeable

Ju
Review №43

GameStop has always been a great place to browse and but games. Lots of merch now too.

Ja
Review №44

Nice collection and clean store. The girls who helped me were very nice.

Bi
Review №45

Can get busy at times. Knowledgable employees. Parking and streets surrounding this place can get really congested. Store is pretty organized and clean. Location is the big problem, but thats not their fault.

Vi
Review №46

This is a very small, overpacked store. The staff were very friendly, but also very unprofessional. They were shouting at each other across the store when one had a question or needed help. Because of the layout of the store it was difficult to walk without feeling like I was going to knock a shelf over. With the shouting and the layout I couldn’t shop without feeling uncomfortable. I won’t be returning to this store, but hopefully I’ll find another GameStop to shop at.

Re
Review №47

I bought the Lets Go Pikachu Combo from here. When I went home and docked the game it was a bit distorted (blurry). I was heartbroken that it would be my version that was defective. I was finally free two days later. I called and Danny answered. She said come on down and we would give you another copy! She actually felt for me. Steve on the other hand was skeptic but I dont blame him. I thought for sure he would give me a hard time. Fortunately they both came in clutch, and changed out both the game and the PokeBall Plus! If you guys ever read this.....thank you so much! I will never go to another Gamestop!

Ke
Review №48

I think this is just how GameStop is overall. I went in for some new controllers. They said they had them, only to pause and say they were reserved for a co-worker. Not that its the biggest deal but two things; reservations are supposed to be off hold after 48 hours from product-release date. This was at 3-4 days after. Secondly, why tell a customer you have stock that they cant purchase. I cant stress how much calling ahead will save just that... Stress

Pi
Review №49

Greate staff they guy was funny why found out game fast super good

Ba
Review №50

r u a powerup rewards member?

Ho
Review №51

Best workers, we had a lot of fun!

Me
Review №52

Always tell u whats best in gaming never afraid to say this game sux to save ur money for a better one. All the guys here are good but best experiences Ive had happened with Sergio dont find good customer service they off give this man a raise

Jo
Review №53

If you call it the same day 2nd St Louis 23rd and I have a good 6, and then the rest of

We
Review №54

Guy left me standing there for a cool 15 minutes.Great customer service pal.

la
Review №55

It is a good place and has good quality

Pa
Review №56

The employees are knowledgeable on all games and are very sweet and helpful

Ja
Review №57

They dont have big chungus for the 3dsrip.

Sa
Review №58

Great service and very helpful

Yo
Review №59

Besides the reselling price being trash, good overall

Mi
Review №60

Any Gamestop is a friend of mine. Great selection of games.

Al
Review №61

This is my favorite Gamestop in the greater LA area. The staff is always willing and able to discuss any question no matter how much of a n00b you are and they treat you with respect which I cant always say with Gamestop employees.Their used games selections seems a little bit better than most stores and are usally the first ones to collect used games from the newest releases.

Mo
Review №62

Sold me a game that didnt work twice this gamestop sucks..should be able to check to see if the game works before they sell them to customers especially when Im coming from Hawthorne smh waste of gas and time

Be
Review №63

I got some cheap, used games. My service was great.

Si
Review №64

While I waited in line for 30 mins (just to buy a charger), I waited for one guy who was busy with a customer while another lady sat there staring at the computer screen. after this whole 30 min wait, they finally acknowledged me and the other people behind me in the line and had someone from the end of the line cut in front of me because he was doing an online order. weeeeeeeell.... that was the straw that broke the camels back.Not only is the service terrible, the cleanliness and upkeep is terrible. trash on the floor, stains o the carpet, wholes in the ceiling....just a terrible experience. Ill avoid going here and continue to purchase stuff thru other online channels or thru craigslist/offerUp.

Cr
Review №65

Great place to buy games and great place to trade in

EA
Review №66

People are very friendly. lots of items and the location is good

Ka
Review №67

Horrible staff they were very rude makes me not want to go back there and drive to a farther Game Stop because they made me so uncomfortable there was only a female worker there who seemed decent the rest had disgusting attitudes.

Ge
Review №68

One of the best stores ever! go and see for yourself!

Ey
Review №69

Good customer service

Cl
Review №70

Great service.

Pa
Review №71

Best customet service ever

Me
Review №72

Very friendly and the employees go out of their way to help you.

De
Review №73

Manager spends most time complaining. Doesnt know how to handle high volume times. Spend your money else where

an
Review №74

Very informative.

Co
Review №75

Service was alright. They have this really annoying recording telling you that they are recording you with security cameras that comes on like every five minutes

Ca
Review №76

Staff helpful, detailed, and knowledgeable

Re
Review №77

Got all the games and lots of Funko Pops

lu
Review №78

Awesome service

le
Review №79

Best game stop from L.A.

Du
Review №80

So helpful! Thanks John!!!

Ja
Review №81

Not Friendly at all......

Da
Review №82

Nice, organized, and a friendly manager

Ju
Review №83

This is my go-to game store.

St
Review №84

Great customer service!

La
Review №85

Quality options to purchase pre-owned games

Ka
Review №86

Super cool and helpful staff!!!

JO
Review №87

Kinda slow service

Re
Review №88

Have alot refused gamed

XX
Review №89

Dosent get new games fast enough!!!😡

LE
Review №90

Small location, staff is just blah only there to do minimal work not very helpful.

As
Review №91

Great selection of games

Pa
Review №92

Christine is the best!

Je
Review №93

I like their choice of all of their games.

Pa
Review №94

Every game you need

Jo
Review №95

Needs more games

ro
Review №96

Not for me game

is
Review №97

Its cool

ma
Review №98

Fast

Ni
Review №99

Awesome staff!!

er
Review №100

Very helpful

Information
13 Photos
100 Comments
4.4 Rating
  • Address:5336 Rosecrans Ave, Hawthorne, CA 90250, United States
  • Site:https://gamestop.com/store/us/ca/hawthorne/4933/hawthorne-gateway-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 310-727-9808
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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