Ballard Golf and Power will go above and beyond with every sale! Their sales team is top-notch and will answer any and all questions you have. In addition to this, their prices and selection are top quality! You will not be disappointed with your purchase at Ballard Gold and Power!
Tom Sr. is a straight up good guy. Worked with us on some issues with a new machine, he definitely looks out for his customers. We have done business with Ballard for years, our families too, and will continue to do so!
Great place to do business with. Very knowledgeable and helpful. He bought our grandson at kayo 125 utility four wheeler. He absolutely loves it.. they have a large selection of ATVs. And they have a real good service department just ask for Joe. We will return to purchase a larger ATV when my grandson grows out of the 125. Thank you for everything guys.
Each time Ive gone here theyve been VERY helpful and offered great service. Their sales manager printed off info and was great and Tom the GM gave what I felt was good and honest opinions about their and other brands.
The Good: Parts were in stock.The Bad:1. 150%+ markup on parts. $100 for a drive belt and starter belt on a 2005 EZGO. $60 for Drive and $33 for starter belt. $30 for both if I ordered online.2. Parts Manager (Tom) had me at his desk and I was just about to be done and paid for, then service guy walks in and takes over his computer stopping our transaction.3. Why must you have all my contact info for a simple transaction? (Tom, Fine, Ill just ring it up as a counter sale.4. They made it feel like they were doing me a favor selling me these parts.First and definitely the last time Ill go into that place. On the way home I told myself I shouldve just left without the belts. That was my first experience in there, maybe yours will be better.
After calling a few places to find a replacement key for my cart, and getting hung up on in one instance, I found what I was looking for at Ballard golf. I cant say enough about Tom in the parts department. Thanks so much guys. You are the greatest!!
Really nice people. Especially Dave.Thanks.
Super nice staff, Quick to help and knowledgeable.
March 2020 Purchased a 2019 Wild Cat Sport. I worked with Tom the GM. Stand up guy, very accommodating, very educated. I purchased a bunch of accessories as well and he treated me real fair on everything. I had a great experience. I would highly recommend them!
Brought a machine to be looked at. When dropped off I stated to a young kid checking me in I didn’t want work done unless it was under warranty. Got a call back and stated work was done and not under warranty and we had a bill. Tom stayed he’d check again. Called back to check in and they stated they were waiting on parts. Got another call back stating work was complete and under warranty by Tom. Showed up to pay a $560 bill. They reduced it to $250 so parts only which I was grateful for. Everything was pleasant except for the miscommunication. Get documentation from these guys for what work they’re supposed to do or what you want done. Record phone calls if u can. I had nothing to back me up.
Made a deal with Tom Jr then he told me to go in on his day off to finish the deal got there and Tom Sr?!(he didn’t even give me his name) Was extremely rude didn’t want to give me the time of day and shot down the deal that was made without even looking at the trade that was a part of the deal! I was dumbfounded. Incredibly terrible experience. It’s dealerships like this that make all people cringe when walking into dealerships. Steer clear of Ballard golf cars and Powersports.
Very helpful good pricing and sales person very professional
Excellent service good quality and perfect customer service
Very knowledgeable staff. Very helpful in every way. Always takes the time to answer my questions. They go out of their way to get me all fixed up and back out working. Also thanks Marcus ( mechanic) your the man.
Great staff! Informational to even the basic questions. Freely offer suggestions based on their knowledge and experience.
Friendly staff, fair prices.
Prices are above average. Staff is nice. Machines arent the best brands
Well 1000 bucks later on a simple belt change my utv has a blown motor to give some perspective my utv only has 700 miles on it ran fine before it went in they are not going to do anything to reimburse us and will not admit they made a mistake life lessons I guess hope other folks that do research can save some time
Took my moms cart to another which was closer to CDA and it was a waste of time, they told her she needed a new golf cart. Go to Ballard you will not be disappointed.
They had all the parts in stock I needed for my golf cart. And priced fairly too.
Professional and informational!!! Largest selection of Textron Off Road UTV/ATVs & accessories aground!!!
Buyer Beware!!! Purchased a Stampede in March of 19. Called in July stating I didn’t receive a owners manual. Called and emailed repeatedly for 3 months, kept getting the run around. Why it takes over 3 months to get a manual is beyond me.
Tom the GM is awesome!!
Professional, personal service! Highly recommend!
The staff and mechanic is awsome they are very helpful
Dropped off the UHaul truck. Guy there was friendly.
Awesome place
Dealt with the owner. Great service
Very helpful and knowledgeable..
Good prices on Trojan batteries
Cheapest golf cart batteries...I dont golf..
The sells people are great