I would highly recommend Lewis Automotive. They gave us top dollar for our trade in. Eric, Anthony, and Matt bent over backwards to help us get our truck. Three weeks after the purchase we had an issue with the truck. Called them up and they took care of it immediately and resolved the problem.. They truly take care of their customers and go above and beyond to provide excellent customer service.
Nick Roach was amazing to work with on the purchase of our new vehicle this past summer. He was friendly, quick to respond, very knowledgeable, and overly accommodating. He drove over 5 hours in one evening to deliver our new car to us and then drove back to Hays in the vehicle we traded with no air conditioning! Also a week after our purchase, he mailed us another key at no charge and a few things we accidentally left in our old vehicle. His customer service is second to none and we would recommend working with him without hesitation. We will definitely be a repeat customer!
While driving our 2020 Ford Explorer with 12K miles on I 70 outside of Hays multiple warning messages started popping up. The owner manual didnt explain any of them really but suggested getting the car to a dealer as soon as possible. Fortunately Hays was a just a few miles away. We pulled into Lewis Ford and the tech and service manager identified the issue using the diagnostic tool. Unfortunately they didnt have the part but found a dealer about 45 minutes away in Great Bend that did and got a us a 2pm appointment that day. Lewis Ford was great. The rest of the story is that we got the car to Great Bend a half hour early and we were back on the road at 5:30 after the speed sensor was replaced. Is 3 and a half hours to replace the speed sensor reasonable? IDK We felt lucky to get an appointment and not have to stay overnight. We drove more than 2000 miles on our trip with no further problems.
Lewis Ford of Hays, KansasGreat buying experience!!!Kelly Robb patiently sent me information on vehicles for over a year. Today I bought a new vehicle.Kelly Robb and Matt Eberle got me in and out quickly.Kelly delivered my new vehicle to my house, helped me clean out my vehicle and put my bed cover on the new truck.Thanks, John Walz
Kelly Robb is as professional as they come. Even with limited inventory, he was able to give us options and get us into a new vehicle on the same day! He is knowledgeable and will do the research if he does not know the answer! Thank you Kelly!
Thank you Kelly for helping us get into a new vehicle. We appreciated your kindness.
Even though I didn’t buy from Nick Roach, he was very helpful in helping me find a vehicle. He was not upset with me for buying elsewhere. He was very good to communicate with me, and responded to texts quickly. I was impressed with his professionalism in all areas. Truly someone I will seek out when I’m ready to buy again.
Nick Roach was my salesperson. Nick is by far the best person I’ve ever dealt with on a car loan. He’s personable and kept in contact with me to make sure I was getting what I needed, not what he was trying to sell me. In fact I remember making some wise crack about going to buy good tires from somewhere else which was a dig on the dealers I’d had in the past. Nick grinned and with an unassuming voice and a chuckle said “we have good tires”. He didn’t pressure me on tires and the deal with super smooth. Here’s the big deal with Nick though: He’s a great salesperson but he’s even a better guy.
Working with Nick Roach was the most positive experience I have ever had at a dealership. Nick Roach was friendly, helpful, and attentive to my concerns. He came through on everything he promised. His efforts paved the way for a great working relationship with the Lewis Ford service department. I have maintained a friendship with Nick and will certainly give him first consideration when I am looking for another vehicle.
Nick Roach was kind and very helpful and really puts thought into what you need and would like! He knew I (Krystal) was a single mom with a child and bf was going to help pay then things went south and he worked with me on my payments! He is so nice, caring, friendly, and when you walk in if he’s not busy with another customer he makes sure that you feel welcome! Nick Roach I gave you a five because of this and all you do for your store and customers keep it up!😃
Nick Roach for the win! I would give 10 stars if I could! Where do I begin! When I was ready to trade my car in I called and asked for him personally from my previous purchase. I was so happy years ago that I was really hoping he was still there! He is so personable! He gets to know you, is quick to respond unlike other salesman I have dealt with, always keeps in contact and doesn’t feed you false information! He went above and beyond to make sure I left the lot happy with my purchase! I would highly recommend him time and time again! Professional, knowledgeable, very ambitious, and overall amazing in sales! Thanks Nick!!!!
As a return customer each time is a very pleasant experience. I always choose to deal with Nick Roach. A very professional, ambitious and knowledgeable sales associate who is in his own element and truly believes in the brand. Nick goes beyond the call to satisfy his customers and give individual attention to each sale. A courteous young gentleman who will go far with the passion he possesses toward his business.
Have been working Kelly Robb. Has been an effortless process so far. We will be purchasing our next vehicle from Lewis Ford of Hays for sure. Thank you to Kelly in everything he has done for us.
Had a really great experience. Nick was very helpful! I didn’t feel like just a sale. I could tell he really takes an interest in people and their situations and I felt confident in everything he presented.
Kelly and Greg made my recent car buying experience a great one! They listened to my situation and made my dreams come true! This is our 3rd car we have purchased from them and I don’t see us going anywhere else! Thank you guys so much!
Weve bought two vehicles at Lewis in the past year and both times we have went through Nick. Hes easy to get along with, and a great salesman. The last vehicle we purchased the wind was blowing 60 mph plus and we test drove 3 or 4 different vehicles before deciding. He happily went and brought each one to the front for us. He comes highly recommended by us.
Nick Roach is excellent with sales! He makes buying a new vehicle a great experience. He gives you facts and doesn’t give you the run around. You tell him what you want and if he can make it happen he does! Thanks Nick for all you do!
We came in with our daughter to buy her very first car and the entire experience was phenomenal. Kelly was great!! Especially loved how he Treated us like family. Thank you for all you’ve done!!
This is the 3rd vehicle I have gotten through Lewis Ford & they have always treated me well. I knew when it was time to look for a new vehicle, I had to talk to Nick Roach. He was very patient with me & helped me find the perfect SUV for me & my daughter. I highly recommend them & will be sure to use them again when we are in the market again.Thank you Nick!
Nick Roach is the best vehicle salesman Lee and I have ever worked with. He is the only one we want to deal with at Hays Lewis Ford. We recommend Nick to our family and friends. He is definitely more than 5 Star!!
Out recent experience purchasing a vehicle at Lewis Ford was a far better experience than I expected. Not only was the price negotiation easy, in addition our salesman Nick Roach was helpful, honest and professional in every manner. Not the usual - expected - I would rather have a tooth pulled experience. Thanks Nick.
Nick is a very knowledgeable sales person. He was very helpful in us making the purchase. Every step of the way was easy and headache free. We will definitely call Nick when we are ready for a trade in.Thank you Nick.Steve Schumacher
Probably the best experience I’ve ever had with a dealership. The staff is polite and knowledgeable, and they did everything possible to make me a happy customer. Will definitely be back!
Nick Roach was awesome to work with. Got me into the truck I was looking for with no hassle! All of the staff was super helpful in getting me exactly what I was looking for!
I have purchased 2 vehicles from Nick Roach in the last few years and both transactions were the best car buying experiences Ive had my entire life. One in particular purchase, I was torn between 2 different trucks and he sent me home with one for the weekend just to help me make my decision. Will definitely call Nick any time Im in the market for another vehicle. #askfornick
I get a excellent customer service from all the staff I hope I buy an other car soon from you guys! Thanks to Brayden and Anthony!
They have worked on my truck 2 times now, always fast to get it done. Im working remotely and only have the one vehicle here for transportation and they do a good job getting me in and out quickly.
Nick Roach has assisted us multiple times with trade-in vehicles and finding something new! He is very thorough and has excellent customer service! Nick is always our top choice when looking for a new vehicle!
I’ve purchased a couple vehicles from Nick Roach. Always have had a great experience with him, not a pushy salesman at all. Took the time to find me what I was looking for and even brought a car up from Garden City for me to look at, which I ended up buying!
First, Kirby was an awesome help in the service department and does a great job of staying in communication with you about the status of your vehicle. I had to get a new one, so nick helped me and was very professional and helpful. By far my best experience at a dealership. Kaylor and matt (the finance man) also was helpful and answered any questions I had. I do recommend!! I appreciated how they took time to listen rather than trying to push and force you to get a vehicle
Salesman Nick Roach has been helping us with our vehicle needs for the last five years and can’t say enough about him, he has located numerousVehicles on and off the lot to fill our needs.The Service Department has always taken care of our vehicle repair and has done that right away when we stop in or call, that is one reason we shop and use Lewis Ford.
Great service and work in the body shop. When I went to pick up vehicle some trim wasnt quite attached right. They took it back to shop and immediately corrected. Great place. Ill definitely be back in future.
Nick took great care of us!! We looked all around for our last vehicle and found the best deal here!! All around great service!! We will definitely be back!! Thanks again Nick!!
Tyler was incredible to work with. The vehicle I was after was practically impossible to find, but Tyler found a way. His persistent mentality and attention to detail made my experience with Lewis second to none. I highly recommend working with Tyler for any and all vehicle related purchases, simply the best!
Great people, great service, awesome vehicle! Nick Roach did an awesome job of getting us more than we expected at a great price! Thanks Lewis Ford and thank you Nick!
I love these guys! They are there to open the door when I arrive, answer all my questions, give me a beverage and a well equipped place to wait, and then it only took half as long to do the work! Thanks!
Overall a good experience. Salesman was knowledgeable and polite. He showed me the facility and it looks top rate. Offered me a fair trade-in price for my trade and they made sure all the rebates were applied to the vehicle is was purchasing. The only disappointment was the vehicle was sold as a new vehicle with 3500 miles on it. Thats not new in my opinion.
Nick Roach is a wonderful sales person. He is always willing to listen to what we are looking for and does his best to find it. He knows his vehicles and is informatuve on helping us with what we need.
It was quick and easy. The vehicle was brought to my home 2 hours from Hays and all the paperwork was done in my home. But above all, there was no pressure to buy. It was a great experience.
Fantastic experience at Lewis Ford of Hays. Our salesman was Tyler Treinen and he did a great job getting us taken care of. They got us the truck we wanted and even delivered it to us. Thanks again for the great service! We will be back.
Bought two pickups within a few months and had a great experience both times! If you looking to buy, ask for Nick Roach...great guy and salesman to work with!
Very happy! I was looking for a Ford Ranger and Nick Roach went out and found a great little model! Id buy from him again!
My husband and I were looking for an FJ cruiser to meet the needs of our family. We love traveling and like the model and color of the vehicle that we found at Lewis Ford in hays! Nick Roach was very helpful and truly made our experience in purchasing our FJ memorable. We are very pleased with our vehicle and with the help that we received. We look forward to purchasing our next vehicle there as well. Thanks Nick!
Needed to purchase good used car if there is such a thing. Well at Lewis Auto there certainly is!! Transaction seamless. Great team effort. Probably easiest car I ever purchased. Thank yo Tyler. Colton and Greg
If you have the chance to work with Kelly. Do it. He is amazing. Hes super caring and will help you understand everything. This was my first time ever buying a car from a dealership and it was pretty nice. But the financial manager could be better. I didnt receive really any help in that area. I think they could do better in that part. I had to ask multiple times what the interest was, payments and also how much the car was. I kept saying no to his questions and he kept trying to get me to do the warranty which I couldnt afford. But he kept pushing me to do it.
The service that was given to us when we arrived at Lewis Ford was awesome, quick, and very efficient. And when we got ready to leave, our little ford focus was dry. And yes I would tell everyone about Lewis Ford.
Kelly was great to work with, found us our perfect family vehicle that didn’t break the bank, and didn’t mind that our kids were there! Will definitely being buying from them again!
Sevice and quality are top notch. Highly recommend having nick roach show you that new or used car your looking for.
Nick was extremely active and helpful in finding the right vehicle for my family. Top notch customer service!! He’s your guy!!!
The experience at Lewis Ford of Hays is top notch. Always professional in every way. Ive bought 2 vehicles from them and have enjoyed the experience very much, would definitely recommend everyone to them. Thank you !!
My sales associate was Nick Roach and he made the buying experience very easy and took care of every detail. Went above and beyond in customer service.
The salesman Nick Roach was amazing got us a great vehicle for a great price. Would definitely recommend going to see Nick, because he is super nice and straight forward.
The Salesman, Nick Roach, went out of his way to help me get the best value out of my trade in, and he also assisted me with selling an old pickup that did not have any trade in value. I have purchased many vehicles in my life and have never had a salesman go to that effort on my part.
We were looking for a specific vehicle and Nick Roach found exactly what we wanted. From the test drive to the signing of the papers Nick was great.
Nick was a great sales associate and has done everything to help me and my family since selling me my escape 8 years ago!
Always good to do business with Nick Roach. He makes it an amazing experience
Mr. Roach was extremely helpful, knowledgeable and did not pressure at all in the 4 vehicles I have purchased from Lewis Ford, thanks, probably needing 1 more this summer
Made several purchases at this dealership- Nick has always been courteous, available for questions anytime and works hard to meet the buyers needs. Thanks Nick!
Working with Nick Roach was so easy! He is very knowledgeable and answered any questions that we had, I would recommend him!
Nick did a wonderful job working with me, he worked tirelessly trying to find the perfect vehicle match for me!
Nick Roach was fantastic to deal with. We are from the same small town and family friends. Have done buisness in past with another Ford dealer, but when I gave Nick the chance on a new 2020 explorer he went the full mile and treated my family great. Made looking at car easy and to our schedule, answered questions, and walked us thru it clear till the end. Has followed up numerous times afterwards to make sure things are going great.
Water pump went out on my 2013 Ford, they got it fixed and was on my way in 3 hours. Very satisfied with service department. Dan, Hays Ks
I was looking for a certain color and accessories when I was shopping. . Lewis Chrysler in Hays didn’t have exactly what I wanted. Tyler said he would try and find a truck that met my needs with a good price. He found one quickly and knew all the bells and whistles about it. Tyler was able to answer question about it with knowledge. Even though it was the wrong color I really liked it. The price was right and he is delivering it.
Very professional and fast repairs I bought my ford f150 and my wife got her new fusion there too there very nice to customers will always be a ford family will always tell my friends and family about lewis ford
I started talking over the net. Told them what i would like and gave them the info they needed. They got it done. I went in and told me about a program that would be better. It saved me 15% from what i was paying. I didnt get the truck i wanted but in few years i will have great credit and my dream truck. Ask for Kelly Robb. Hes a great guy and the man to go to.
Nick Roach is an excellent salesman and I enjoyed him helping me out.
Great people to work with, have always gone above and beyond to help me out!
Nick Roach was very easy to work with, and made buying a truck simple like it should be.
Just got a Hyundai Tucson from Kelly here. The whole team was great. Kelly was one of the best car salesmans I have done business with, with a great laid back approach to his sales technique. The car was a fair deal and the finance team worked to get our interest alot lower than expected. Great overall experience.
They were great to work with and communicated well and were great dealing with on a vehicle purchase.
Nick Roach is personable and knowledgeable! We look forward to working with him again in the near future!!
Just purchased our vehicle. Price was great, salesman gave us what we asked for. Salesman Ive delt with before have been pushy and try to sale you something You dont want. Not the case with Nick, he made sure it was what we wanted. Thanks again Nick
They were awesome! I was driving cross country and my car was hit by a deer. They were kind, professional, and accommodating. They did an excellent job fixing my car. I’d recommend them!
Tylor Wolcott in service is a great example of what customer service should look like.
Great dealer to work with. Make sure you see Nick Roach.
Have bought two F150s now from a fella by the name of Nick Roach. He has been great to deal with both times, very attentive, pleasant and a true professional. Will continue to use Nick as my first option for all future purchases.
All around really good, everyone was very patient and very nice and I was able to get a good car for a pretty good deal!!!
Very helpful and polite atmosphere. Reasonable payment plans and financing available. Thanks.......
This is by far one of the best car dealers in Hays, KS and great place to get an oil change or general auto repair in the area. All the free Starbucks coffee you can drink in a very comfortable and state-of-the-art atmosphere!
Nick is amazing. I was nervous since I had never bought a car before, but he made it so easy and I knew I could trust that I was getting a great ride for a great price!
Lewis Ford has a great service department. They are timely and the service is great. I enjoy working with the sales team as well.
Tyler Treinen is an amazing sales professional! He made the car buying process a blast. He treated me fair and honest, ultimately finding the perfect car for me. I highly recommend Tyler! Thanks for the great service!
It took longer than thought to do the job but the price was right. Thanks guys you did a great job
Nick Roach and the staff were super to work with. Got a great value for my trade in and they helped us find a great family vehicle.
Superlative service. Proficient professionals. Courteous and competent. Thank you, Greg and Kirby!
Nick Roach helped my family decide our vehicles needs. He is a great guy with a lot of knowledge when it comes to vehicles
Nick Roach has been the only person Ive bought from in the last decade. Wouldnt trust anyone else. Thank you Nick! From Lauri Hamrick Ummel...
Kelly was Fantastic. Great service
Had a great time working with Kelly!! Hard working and diligent!
The work was great my car runs extremely well and they worked with me on payment and were extremely patient with me due to covid is extremely hard to afford the repair even if it was just $1,000 but my car is running great
They were fast and did a great job thank you service department.
Great place to work with. Was thorough in answering any questions I had. Will do business again there.
Very personable. Went out of their way to try and accommodate my circumstances and what I was looking for. Appreciate the friendly and personal staff and the quick service.
Great friendly crew fast and helped me with every thing I needed. Gave great advise and I walked out with a brand new car wow! I will definately will be purchasing all my vehicles from them I highly recommend lewis Ford for any ones needs
Kelly Robb helped me with my vehicle purchase. He was very professional and knowledgeable about the vehicles. He made the process easy and made sure to work things in my favor.
Lewis Ford was a pleasure to work with. Told them my price range and what i was looking for and they found one. Nick Roach was a pleasure to work with.
Nick was awesome to work with on my new truck!!
Excellent salesman. Very good experience! Thank you Anthony Hernandez!!
Matt was very helpful and easy to work with. The vehicle is reasonably priced and he worked out the financial to fit my budget!