The technician, Edgar Sierra arrived on time. Edgar came with a smile and wasted no time getting to work on my door. He was very thorough and meticulous, double checking to assure that the retainer and weather stripping he installed was secure. His professionalism made me confident that he would do a good job; and he did!Awesome choice R&S.Thank you.Pleased customer.
Great service! Show up right on time for their appointment, and was able to have the job completed within the hour. No BS around prices or we quoted this, but the job was actually that, I paid exactly what I was quoted, and yet got a nicer opener and the job was done quicker. Our previous opener was installed by them back in 1998! So between a little bit of luck, and the amazing install job they do heres to hoping this one also last 23 years!
I dealt with the Hayward office of R&S garage doors. My experience was exemplary. Everyone there from Dave our sales person to Kristne in the office and of course the Edgar who installed our door all were polite, efficient and professional. My proposal amount is exactly what my amount that was due. It’s nice to do business with a company whose estimate and proposal is exactly to the penny what you expected. I highly recommend this company to anyone needing a new garage door, I didn’t know how much we needed one until the new one was installed and it’s like night and day so I’m very happy with this purchase.
This was the 2nd time that we had a garage door installed by R&S. We are very happy with the results from both experiences dealing with them. We highly recommend them if you are in need of a garage door.
R&S of Southern Alameda is highly recommended in both technical and business ethics arena. My project is unique such that the installation of an overhead garage door was not the only requirement that is needed here. There were a few prerequisite items for my project that Dave advised me on. Dave gave me all the necessary information that was needed in order for the installation to move forward. Dave’s recommendation was spot on and the required leg work was accomplished in record time. When it was time for the garage installation, R&S sent out Edgar and Chris who know their trade very well. The solid rolling steel door is beautiful, solid and secure. I am extremely satisfied with all the work and its ethical business practices. Business like this is becoming more rare by the day. I wish their continue success in the years to come.
Was able to get a quick appointment to repair my garage door and the technician was efficient, very competent and considerate. He assessed the issues and condition of my door components and completed the job in about 2 hours.
They were here on time. After finished everything was explained to me about how door worked. Great job . Would use them again.
When our garage door opener had reached the end of its life, we knew we needed to get it replaced. With a call to R&S Erection this was handled in no time. The technician arrived and quickly and efficiently replaced the system and lubed the coils and wheels on the garage door. We now have a quiet and smooth running garage door opener. You cant go wrong with this company. They are fabulous to work with and cost effective, as well.
Site Contact Russell Crew and his team were a pleasure to work with, professional and courteous, safety conscious, always ready to answer questions, flexible with scheduling, They took all the pain out of coordinating a project with multiple vendors. A joy to work with, and highly recommended
Service and repair to garage door spring was on time and done within the hour when the repair was started. The invoiced me and the it was as quoted before the repair service was done.Thank you: will call again
Great fantastic. Had a great conversation with Christine over the phone. Very very professional and with great phone etiquette. Smooth as a sailboat on a windless night. The gentleman that came out to my place of residence, his name was Chris and very knowledgeable about his work. Reset my remote and did some minor maintenance with efficiency and answered my questions with charisma and speaking with good experience. These people from R&S Erection of Alameda took very good care of me. and didn’t want to sell me anything that I didn’t need. Well worth the money. Great feeling. Highly recommend themSIX STARS😡👍
R&S and Dave Kennedy are the best. Theyve been servicing our old garage door for years and truly extended its life. Finally, we decided to replace it. Dave explained our choices clearly and made it easy to make a decision. The new Carriage House Door was just installed this week and its beautiful. They did a great job on the installation, getting around the built in cabinets ins our garage. And the Liftmaster garage door opener choice with its bright light, battery backup for times of power outages, and mobile phone app are a delight. The whole experience from start to finish was exceptional.
We had someone drive into our garage door. I got the recommendation for this company from our insurance agent, though it was covered by another persons insurance. Excellent response time for providing an estimate. The day of installation, Edgar, was outstanding in his skill. He was very detailed and professional. I would highly recommend R&S, and especially Edgar!
Lawrence lupe Willy in stall a new door for us
Dave was the absolute best! He is not only a very understanding person but he’s a hard worker and he was able to balance my garage and my garage is working better than it was before. He will go above and beyond to make sure his job is done! I am so thankful he works for this company and was able to help a nurse in need. He’s a blessing truly, may God bless him.
My garge door was on its last leg, got a great deal from Dave at R&S who came out himself to take a look. There was a delay from the manufacturer to get the door here but they kept me informed bout the status of when it would arrive. The technician Chris came out to install it and he did a great job! Dave also followed up after the job was done insuring everything was completed. Thanks guys for your hard work, we are very happy with our new garage door.
I love this company! They did an awesome job from the beginning till the end. I dealt with Dave and he was very responsive and gave me updates on my ordering status. The guys who came and did the install did a wonderful job. They worked straight for 4 hours and cleaned up and left me with a gorgeous garage door! Very honest and fast workers. I can totally trust them. Honestly this is better than going through HOME depot or Lowe’s. I did my homework before committing to R & S and found this is the best choice with no hassle. I would definitely recommend them to friends in a heartbeat.
R & S Erection was recommended by my nephew, he said they were good, so I gave them a call. I am happy I did. R & S was quick to respond to my needs. They were efficient and thorough in their job. I am very happy with my new garage door, and I recommend R & S Erection as a dependable company.
My 16-year-old garage door opener finally failed, so I called R&S to look at it. Edgar came out promptly and replaced the lifting mechanism, as well as the springs that balance the weight of the door. He was quick and thorough in his installation, and showed me how to program the new system. I am very satisfied with the work and with Edgars professionalism.
We had our old garage door for 30 years and just had it replaced by R&S. We loved the new metal door with insulation and the quite lift master door opener with a lot of new features. Our installer, Edgar, who recommended these units is very knowledgeable, efficient and pleasant to work with. He replaced not doors in no time and cleaned his work after. Good job Edgar
On time, super professional technician provided excellent service at a reasonable price. I HIGHLY recommend R&S to anyone looking for Garage Door service.
I had a great experience with RS ERECTION of southern Alameda county great price and excellent workmanship.I am very happy with this company.
I would have liked to put 5 stars but had to wait 3 days to get service, due to staffing issues. The worker Chris Roach knew what to do and door is working great, should have called them much sooner when I noticed door was having issues occasionally.
Excellent customer service and very professional. Gave me some great recommendations and did not try to over sell me any thing. Will use these guys for sure in the future if I need to.
The entire R&S Hayward team is very efficient, honest and helpful. If you want the job done right for a reasonable cost, use R&S Hayward. Thank you so much for all your great services.
I had a broken spring that needed to be replaced. After finding R & S’ listing, I spoke with Christine who was very personable and helpful. She immediately understood the issue and was able to provide me with a quote over the phone. R & S also offers FREE repair estimates if needed.Although my appointment was scheduled two days out, was able to have repair done a day early when another appointment cancelled. Residential department service technician Chris was right on time and replaced both garage door springs within a half hour or so. My overall experience withR & S was excellent, would highly recommend them for any garage door repair issues.
Great company! Great team-work! Excellent & Professional workmanship!
I was in need of a new logic board for an old overhead opener in my garage. After trying 4 other places in the bay area that all told me this part would have to be special ordered, I was relieved to hear that R&S of Hayward actually had this in stock. Not only was Dave incredibly responsive, but he also made special accommodations for me to pick up the part after hours. I installed the new logic board an my opener is working like new again. Dave really went above and beyond with the customer service he provided. Thank you Dave and R&S of Hayward!!!
We got our new garage door and opener from R&S last week. We just want to share the excellent service that we received from them, starting from the receptionist (Christine), sales (Dave), and installer (Edgar). Were one very satisfied customer. We recommend them very highly.
Great installation of our garage door opener. Price was fair. Edgar was the installer and he was very helpful, professional, courteous and did quality work. We would/will request him for future garage door work.
Everything was as agreed. Door looks and works well. Great sales consultation, installation and reception when calling. Keep up the good work.
I have been a customer of R&S Erection for close to 40 years. I have always had prompt, courteous service. It is a pleasire to know that my gate and garage openers they service are 100% supported. Once I called them because my gate would not close, it was a rainy day and I was leaving for a trip the next day. Within 1 hour the technician came and fixed the problem. They are good people and they do good work. I cannot expect more from any company.
Their price is the lowest among those I contacted, and very responsive to my request. I am in SJ, they drove all the way from Hayward, The technician was helpful and honest, he gave me several options to my problems, and gave me pros and cons to help me make my decision. He also took pictures of my garage doors to save as a record, I will definitely use them next time, and recommend it to others
Our service was excellent all the way from the initial phone call to the completion of the work. The person who came to our house was EXCELLENT! The work was perfect.
Technician are very professional they came to install a garage door at our complex and they completed it in a timely fashion!
Great help! Manager came out right away to help with my stuck garage door and was really nice to work with.
Excellent service, respond right away, detail explainingthe repair option and complete job on time andgood workmanship
I have used R&S Erection for my garage door opener repairs and replacement in the past, so when it came time to replace my old broken opener with a new one, I again called them and they came out in a timely manner and replaced it with a nice new one and took the time to show me about programming the wall unit, since this was my first programmable one.
I called R&S first thing in the morning with my car stuck in the garage. I talked to Kristine and she was able to get me a technician out to my house first thing in the morning to help me. Chris who was my technician was able to tell what was going on with my garage door. I had a broken spring. After talking with Chris and going over my options, I decided go with two new springs and 30 mins later I was back up and running. I would highly recommend R&S to anyone needing garage door repairs!Tom
Very great experience,quick response and Dave was very profesional and very knowledgeable I recommend them!
Great fast service and very knowledgeable technicians
My experience is always one of being taken care of. This has been my experience each time Ive called and/or used R&S services.
The church in Hayward hired R&S Erection to install a new gate and fence and repair the old gate. The reason we select them is because of an expert they have called Gene who show a lot of knowledge on these type of gates. The church awarded their contract in Sept 2016, and Gene who suppose to supervise the project disappeared and was replaced by Nick Trinedad, new to the company with little experience in the business. The job that was supposed to finish in 5 weeks according to Nick lasted for a year, with excuses of not enough people to work on your job, the company is not hiring people to take care of the business, etc. That a side, the attitude Of Nick was not professional, the way he lies to show excuses for the delay of work day in and day out was disgusting. The worst part is after we almost finished the job they send us a bill for $2500 for the drawings they have made at the beginning of the job, that is a year later, they said they subcontracted their employee Gene to make the drawings, it was extortion and bad execution of the entire job. Never ever will hire them to do any work again.
In my book the best out there and a local company I can depend on
Very reliable and quick response. I would recommend them highly.
Knowledgeable installers and fair prices
I have called them twice & have had great service. Once, I rammed my car into the door accidentally & they promptly did the repair. Today, I called them & they were here within 90 min, & replaced the gear within 15 min of arrival - fast, courteous, knowledgable, & friendly. Nick Trinidade was the technician today.
It’s a job well done & the garage worker is efficient!
Great service. Super professional. Thank you.
Good quality work with fast turnaround at reasonable price!
These guys know there stuff
Prompt response in emergency.
Amazing speed and quality!!
Quick and friendly service