I purchased my vehicle about 4yrs ago from this location & have always taken advantage of the discounted services. I have always felt like my vehicle and I are always taken care of whenever I would bring it in for a service. I’m the past taking my car in for an oil change was always something I’d dread; due to the fact that I knew just how long it was going to take. Todays experience was one for the books, I initially expected my usual $8 oil change but was surprised to see a $40 bill. After the price difference was explained to me, the cashier Diane went above and beyond to make sure that I walked out the service department happier than I had come in. I will definitely be returning back to this location for all my servicing needs! Her customer service level was superb! I absolutely love it there!

After having a horrible experience at town and country I came here and was treated amazing from the phone call to ask about a vehicle to the end of my purchase . During a shortage where every dealer is taking advantage by over charging they did the right thing and gave me a amazing deal . Shawn M is a class act and the best salesman I ever had . He went out of his way to make us happy and made the car buying process a breeze . The general manager Jason is so nice and really cares about his customers . If you are in the market for a vehicle please go check them out you will not be disappointed

Cashier Diane was the most amazing help. I had a slight mix up in picking up a loaner and leaving my car for maintenance. She made the day hassle free. Very helpful, and knowledgeable.

Mr. Eric Ramos was super helpful in the process of buying out my lease.Hes very knowledgeable, professional and followed up as needed.I had a great experience at the dealership and would highly recommend them.Thank you Eric for making this a pleasant experience.

This place is the best! ERIC RAMOS ESPECIALLY IS THE MAN TO SEE!! — he treats you like family and even came in ON HIS DAY OFF to accommodate our trip up from Baltimore. He had food and drinks waiting! You can’t ask for more than that. He saved the Tahoe for me and got me the best options and price. I will come back up from Baltimore the next time I need a car. Highly recommend ERIC RAMOS and Garden City Jeep Chrysler Dodge!! 5 stars all around!

Im sad and upset at the same time, I just bought a jeep cherokee trailhawk 2021 on july, was very happy because I drove a compass for 3 years with no issues, but now I have to take my cherokee to the dealer because I didnt feel safe driving a vehicle with 2900 miles woth an engine light on and the engine malfunctioning already!!!!!!! . I will post an updated when they fix the car, Im paying rental because there a waiting list to loan a car, at the mean time im paying a rental for two week plua the payment of a lease plus insurance im not using right. Totally unacceptable for a brand new car.

Once again, I have to say that it was an absolute pleasure having my auto issues addressed by Rhonda. As always, she is courteous, professional, knowledgeable and always goes above and beyond for her customers. I have been a customer of garden city jeep for years. Not only do I believe in your product, I believe that exceptional customer service is just as important, if not more so. I believe that Rhonda provides that quality of service . Your lucky to have her. Wish you had more like her.

Best salesman award should go to Chris Wilson. His full name is Christopher Wilson find him if you want to get a good deal. Such a friendly and sweet guy. I got a steal on my Ram 2021 Laramie. Everyone was friendly and there is a great selection of cars here. I would recommend anyone looking for a car to come here and find Chris to get a good deal.

Great experience. Loved working with Youri. Nice guy and knows his stuff. The business manager, Eddy, was very accommodating and moved the process along quickly. I’ll be back for my next upgrade.

Thank you so much to Eric Ramos and Eric Riviera!I just purchased a 2021 Rubicon 4xe, and you guys couldn’t have been more patient and helpful! Totally went above and beyond to make sure everything went as smoothly as possible. Small little hiccup during the buying process was met head on with Eric and the dealership ! Great customer service and communication!

The service that Eric Ramos provided to us was spectacular. He is always very friendly and helped us tremendously. We will always deal with Eric on future deals and will recommend him with flying colors and thousands of stars. Thank you Garden City Jeep for having Eric as an employee.

Best and easiest experience dealing with a car dealership. Jeff Grimaldos is excellent and knowledgeable and gets the transaction completed without hiccups. Finance department was supper efficient to make sure everything was done quickly and painless. Highly recommend Garden City Jeep. Ask for Jeff you won’t be disappointed.

Worked with Gustavo L., vehicle acquisition rep, to sell my Jeep Cherokee. Process was easy and Gustavo was professional making the transaction seamless. Also received a fair price from Garden City Jeep for my vehicle.

Worst dealership in ny. Brought in my ram on 8/11 for a air suspension problem. Call the dealership a week after they had my truck and they tell me your truck has no been looked at yet. Two and a half weeks after I drop the car off finally someone calls me and says yes your air suspension is leaking and we need to do $2600 of warranty to work to fix the issue. I tell him go ahead and fix it because it’s under warranty. I get the truck back 6.5 week after I drop it off and now the air suspension on the drivers side is leaning very bad and they tell me we can not do anything until the end of October. Unacceptable when they just had my truck for over a month and a half and all u did was make it worse then it was when it first came in. Then once the truck is almost complete they tell me I need over 1000 dollars worth of fluids to be changed (transmission, Differential, brakes fluid and transfer case.) I call my normal Mechanic and he said he has called this service department and asked them do your really do all these services and the service guy response was “no we don’t” so the service writer basically tried to make me pay 1000 dollars for service they were never going to do just to get money back on the warranty work they did on my truck. Worst customer service I have ever seen will never come back and highly recommended anyone who sees this do the same. If you need parts tho the manager Kenny is the man to go to because he cares about his customer unlike the rest of the dealership who just wants you money. Scam dealership stay or you they will just rob you of your money

Overall standing ovation goes to Arturo Caballero of Garden City Jeep Chrysler Dodge Ram!! Stepping into my new 2021 Jeep Compass was a smooth and seamless transition thanks to this guy. Not only did he meet my ever growing list of demands, he did so with a smile and the absolute patience of a saint! Each part of the process was made so much easier thanks to Arturo. I was in and out with a new car in one day, with snacks to enjoy in between. I truly appreciated Arturo taking his time to discuss with me my options, packages and preferred price, with the shortest wait time as compared to other dealerships I visited. The experience was truly about me as the customer and what they could do to make me happy, which much to Arturo’s efforts was exactly how I felt. I also appreciated him staying well over an hour late at work just to finalize the details of my shiny new car and hand over the keys. I look forward to meeting with the Garden City Team in three years for my next (mostly like upgraded) Jeep!

Diane of the Service Departmentwas exceptional in providing peace of mind to me during the time I waited for warranty work on my vehicle. She kept me abreast of what was going on and made my wait less stressful .I observed her courtesy and willingness in maintaining customer satisfaction in a joyful manner to others as I waited.kudosto Diane and staff 👍

My experience with Eric Ramos was phenomenal I was so glad I had a sales person like him he made sure I was able to get the car I wanted thanks Eric for your help much appreciated.

Great customer service overall . The salesman Abdullah and the finance manager David took their time with me regarding details of the buying process. Abdullah is personable and very helpful, David worked his magic with getting me approved . To be honest the customer service at this location was amazing . I thank you guys so much . I love my 2019 compass it’s still unreal for me 😁

I dont know how to start but I can say this I came by to sell off my vehicle and got attended by Chris. Chris presented to me Eric Ramos who is a sales rep to help me out with the vehicle I wanted to purchase. We kepted hitting bumps on the road but at the end of the day Eric did an amazing job and worked with what i had and with what i could afford. He got me the car I really wanted. If i could rate him 10 stars i will but i cant so all i can do is 5. And Chris also gets 5 stars. These guys are very kind helpful and amazing.

Great working with salesman Joe. Made my entire buying experience quick and easy. Thanks again

If you’re looking for a GREAT Salesperson .. GO TO THOMAS LOPINTO. He’s very friendly and that’s certainly hard to come by when dealing with salesmen. He listened to what I was looking for and did his absolute best to make it happen and then some! His honesty and hospitality go far beyond the norm. Thank you Garden City for having Thomas !!

Repeat customers here and Eric Ramos made sure that we’re well taken care of! He made sure we came out with yet ANOTHER great deal. Highly recommend working with him and this dealership in general. 12/10 will get another car from here in the future.

At Garden City Jeep I have been helped by Eric Ramos. Its a busy place, so things took quite some time to get all done. But the important thing is: a leave with a good car and with insurance. Eric was very helpful, he explained to me everything in a good manner and was running all around the place to get the things done.Thank you.

I am a little late leaving my review. I had a great experience with Shomari. He was very personable and friendly. I came in very late in the day and never felt rushed by him with the text drive, discussing the truck, financing and filling out paperwork. Had it not been so late in the day, I could have driven home that day. Came back next day, few minutes and few signatures later and I drove home. Seamless and quick.

Great dealership. I worked with Eric Ramos to buy a Jeep Compass. Easiest, smoothest and least stressful experience I’ve ever had buying a car. Just leased a Grand Cherokee through him and another good experience.

KINDNESS OVERLOAD ALERT!!!!!!!!You definitely wont get the dishonest typical salesman vibe over here especially from Yuriy C who is as absolute GEM! Yuriy worked with me toPurchase a beautiful Jeep Grand Cherokee at a price that was comfortable for me AND even made arrangements to get a few cosmetic things tweaked on the jeep to my satisfaction! Im sp greatful for his kindness and making my car buying experience so enjoyable and seamless.

Abdullah was the best. He Wasnt pushy at all, he gave me an unbeatable price and he even held the car for me for several days. Much love. Ask for Abdullah

Went in today to have my fuel pump relay replaced from a recall. When checking in the technician told me that I would have to leave my car overnight. When I made the initial appointment I was told the service would take an hour. After talking with the cashier and explaining the situation, she jumped right into action. She went and spoke to a technician that got the job done in less than two hours for me. If she had not done that I would have to wait till December to get the service done and have a Rent-A-Car for the day. I want to thank the cashier at Garden City jeep for helping me avoid the long delay. She even gave me water and snacks!

This for Diane!! She was sooo pleasant and helpul!! Wish everyone was as helpful. Thks again Diane

I had a great experience at Garden City Jeep! Eric Ramos was a great help and very informative with my entire buying process. I got my dream car. Definitely recommend them!

Eric Ramos was absolutely awesome!! Great service. Clear communication and gave me a deal that worked best for me. I love my new car!

I could not be happier with the service. Eric was great to work with, always professional and could not be more helpful and accommodating.

Big Super Shoutout to ERIC RAMOS at Garden City Jeep excellent service and gratitude very welcoming and family friendly thanks for everything!!

Eric Ramos is the best salesman i ever dealt with! I am an out of state buyer and he made me very comfortable with getting a deal done over the phone and I’m extremely happy with my new truck! Thanks again to Eric Ramos and the Garden City family.

After 5 months, 3 replacement radio units, countless wasted days without a car, unreturned calls, parts not ordered when told they were, a totally useless service rep named Tommy, a service manger named Brian who only once I was able to speak with in all the months I tried, a useless unknown who actually cancelled my PAID Sirius subscription which led me to over 4 hours attempting to get that resolved through Sirius, I finally have my car back working. Overall this dealership has the most uncaring employees. No communication what so ever and so many liesI MUST point out the one and only shining star in this dealership, DIANE. Not even being her job, she is a cashier, she took it upon herself to help me all she could. She made calls to find out what was going on. She called me with updates and is the ONLY person who I knew cared. She went way beyond for me. If she was the service manager this place would run like a fine tuned engine, unlike the clunker it really is. She really cares.Run from this place…run fast. If you accidentally trip and end up here, I’m so so sorry.

I went into garden city jeep on a saturday afternoon discouraged after being to multiple places that couldn’t help me from there being a shortage on wranglers to just not taking me serious at all … being a young woman finally i was met by jeff who was able to find my dream car with everything i asked for and lock me in on a sweet deal i’m now stepping out with a 2021 black on black wrangler and i’m so happy that jeff was able to make that happen for me rich in the finance department got me approved with no problems i would recommend jeff to anyone looking to make a purchase i’m very pleased with this process

I am lost with words. Both Eddie Santos and Shawn Morrison provided a prestige customer service. They received me not only as another client, but more like a long time member. My first experience and I may say my best experience in purchasing a vehicle through their dealership for me and my family. Extremely satisfied with there honesty and unconditional help in making sure they met my needs for the purchase. I highly recommend Garden City Jeep, but most importantly these two (2) professionals that went above and beyond with their customer service. Thank you Eddie & Shawn.

Dont allow distance to deter you!Have you ever walked away from a car purchase with a warm fuzzy feeling? One name. Eric Ramos.....This man navigated a car buying adventure that could have easily become a disaster. I spoke with multiple dealerships in varying states searching for a specific vehicle. Eric remains the most professional rep Ive encountered. He was accommodating, efficient, honest and more importantly to me.... he was transparent from start to finish. His communication skills didnt hurt things either. Eric personally assisted in the process of having my vehicle shipped from NY to TN. He has since followed up to insure that Im still ecstatic about my purchase. Not once, but two times! Save yourself some worry, second guessing and a potential headache... (unless thats your thing)No compensation was received in exchange for this review! Im just a happy owner of a new jeep! :)

Abdullah is one of the best sale rep you will ever meet. It’s not about making a sale it’s about making you comfortable!!!! From the moment the Front open door to signing papers you will never get this experience if you don’t go to him.

Steven Zozzaro is the best. Hands down the easiest and most pleasant experience have ever had at a dealership. Responsive, knowledgeable and helpful. Done in an hour and really happy with everything from first contact through closing the deal.

When you walk into a dealership especially this last year with all the confusion in the auto sales market you feel a little vulnerable to make the deal. I walked in knowing the used vehicle and the deal I needed to meet my budget. The entire team from start to finish were incredibly professional, personable and responsive. And I dont care what others say, Eric Ramos is the best. He kept in contact the entire time, managed my trade-in value, examined the vehicle with me, did all the paperwork, and I even saw him personally touch-up the paint to make it perfect for me at pick-up. Somewhere in the middle of sitting with him, we made the deal. Exactly what I asked for. I really cannot tell you what happened but I left with the Jeep Trailhawk and the deal I asked for. I recommend Garden City Jeep and Eric but I dont recommend their waiting room coffee. Bring your own coffee and bring Eric one from me. I will be back for all my service needs as well.

All I can say is KUDOS to the service Department..Between Rhonda,Marian and Diane..they got what I needed done. I understand that parts are hard to come by..But they gave me a loaner and within 48 hours DONE... This is my 3rd Jeep... But the 1st time with this dealership. I will definitely refer All my friends who have jeeps and are Jeep lovers to come to Garden City Jeep... The customer service is the best I have seen in a long time, and with me customer service is everything ...Oh I cant forget Parker...such a courteous young man ...GREAT JOB.GARDEN CITY

This is my 2nd time buying a car from Eric Ramos and he still ceases to amaze me. He’s always willing to go the extra mile for me and my family and always does with a positive attitude. I love this guy and will always give him my business!!! Make sure and ask for Eric ramos when you come in!

Quick and easy deal. Got the car I wanted at the number I needed to be. No hassle deal whatsoever. Used to deal with brokers. Now I see with the experience I received from Eric Ramos I can say I won’t be looking back and will definitely come back!!!

This is the second vehicle that I purchased at Garden City Jeep because I was very pleased with the experience. Eric Ramos made both purchases as easy as possible. I’m “that guy” with a million questions and he was patient and explained everything to me step by step.

My car buying experience here at Garden City jeep was made very simple and easy by Eddie and Yuri

So I purchased my 2014 Jeep from these guys and have been taking my vehicle back to them for service whenever I needed something done. I never questioned their honesty, because I always had a warranty and didn’t think anything of it. Well I had work done this year and seem like something similar was happening so I took it back. Well the work I needed done they tell me is not covered, wants to charge me $2750. I’ tell my advisor I’m not gonna get the work done and would like to come back and pick my car up. This was Friday, November 13, 2020. My advisor asks if I could come back on Monday to pick up my car, because they have to put my car back together. I’m like okay, but why y’all take it apart . Anyways I go to pick up my car on Monday and the car was a mess and things were stolen out of it. The mechanic just left my car in the street walked away and when I got up to the car that’s when I noticed things thrown all over in my car. And there were scratches on my vehicle. So you mean to tell me that all the years I been bringing my car to you guys, the first time I decide to not get work done, my car gets broken into. And I had to file a police report. The police asks to see the video camera and the service manager tells him sometimes the camera works sometimes they don’t. And tells me they are not responsible take it up with my insurance. When asked where are the signs that say you are not responsible my advisor told my daughter it’s on a paper that you sign. Neither was I told this nor did I sign any paper. Now I have to take these guys to court. Unacceptable!

Youri and Eddie made my experience fantastic and simply definitely recommend Garden city jeep

Eric was great from the start to the finish I will be getting my next car from him and Garden City!

Great experience no pressure Arturo great salesman awesome will go again

Traveled from Indiana to New York to pick up a 2012 Jeep Wrangler from this dealership on May 3, 2021. I am very happy with the vehicle itself. My issue is I was assured the dealership would take care of the plates, title and registration. I paid for the Registration during the purchasing process. I was given a paper tag set to expire June 2, 2021. I STILL have not received my license plate/registration or proof that the registration has taken place as of today June 17, 2021. I feel I have been given the run around by the salesman and the dealership itself. My family cannot drive our vehicle legally due to the dealership not upholding their responsibility!

If you are looking for a place that has no BS, as well as FAIR and honest prices. This is the place to go! Got my very first car here 2021 Dodge Challenger SXT with the help of THOMAS LOPINTO. Great person to deal with and overall a great smooth experience.

I had a great experience with client advisor Eric Ramos and Garden City Jeep purchasing my new 2021 Jeep Wrangler Sahara 4Xe I will definitely recommend him to anyone looking for a new vehicle. If you are looking to lease or purchase give him a call

From the initial call and speaking to representative Mary to schedule my visit to the Jeep Dodge Ram dealership in Garden city I felt comfortable and assured I was being taken care of by professionals that strive for excellence and to help you get into your desired vehicle. Dealing with the sales rep Abdullah in person was a real pleasure. He is well knowledgeable and answered any questions I had. and finally dealing with Keith Williams business manager in finance department was astonishing. He is a straight forward person who helped achieve the desired goal on driving out the same day with my new vehicle. You won’t regret coming to this dealership the staff is friendly and help each other out when needed.

Best car buying experience to date! Youri, Jason & Keith are the best. Will definitely be back. Thanks guys!

Great truck. Eric Ramos made transaction quick and easy

I had been looking for a dodge charger for a while and I finally found my dream charger with the help of Eric Ramos at Garden City Chrysler Jeep Dodge. Super professional and explains everything. Definitely will come back when I want another car!

Eric Ramos Completely Reinvented The Car Buying Experience He is Professional, Knowledgeable, Kind, Courteous & Patient this Guy Treats His Customers Like Family & He Has Set The Standard for Every Dealership Out There when it Comes to Buying a Car Thank You So Much Eric & Thank You Garden City Jeep Chrysler Dodge You Guy are The Best

I purchased my 2019 Dodge Challenger through the Digital Sales representative Eric Ramos. From start to finish he was nothing but professional, transparent, courteous, considerate...and a few other positive words! Because I came from a distance away, we were able to conduct most of the sale via email, text and telephone before my arrival. When we sat down to make the transaction, everything was ready. It went smoothly, and I drove home pleased with the entire process. I give Eric and Garden City 5 stars! They earned it! AND, if you are looking for a car, and you arent local, give Eric a call! Best sales person I have worked with in years of buying automobiles!

This place is the worst. 3 weeks ago, I was there for 5 hours for an oil change. Then they told me that they were going to change the way they service customers. By allowing them to make appointments. So I made an appointment to change the oil on my other car. The appointment was for 11:00am. I got there at 10:45am. And they told me that it would take about an hour. Which is reasonable. But it’s 12:45pm. And I’m still waiting for my car. For an oil change. Really! I’m so disappointed with this place. That when I buy another car. I won’t even consider this dealer. I never want anything to do with this place. Terrible.

Eric Ramos was the best when it came to the process of purchasing my first car. He gave me the best price for what I was looking for. It was an absolute dream picking through a multitude of Dodge Challengers and finally making my pick.

I recently purchased a used car from this dealership. We had talked to James and he was great! He had all the answers to our questions and he was very helpful. I would definitely recommend this particular car dealership and ask for him!

Worked with Eric Ramos, very easy and quick deal. Went to three other dealerships, this one had the best pricing. Couldnt be happier with the experience.

Eric Ramos made my buying experience seamless. I even flew to New York from Ohio to pick up the car. He was incredible efficient and fair. I would highly recommend Eric and Garden City Jeep to anyone, including out of state buyers. Thanks for the awesome job!

Exceptional service from start to finish. I got my dream car and Eric Ramos was patient and understood my needs and concerns and made this deal possible to fit my budget and I will recommend Garden City Jeep, especially Eric Ramos to all my friends and family and colleagues.

Jason and Jeff were amazing. They got me great deal and we’re accessible and honest. Excellent service. Anyone looking for a Dodge/Jeep/ Chrysler, these are your guys. Thanks gents.

My service airbag light came on out of nowhere, called a few closer dealerships to my house and they had no appointments earlier then late August. I called Garden City Dodge and they had me in next day. I met with service writer Kevin Chang and he walked me through all the steps thoroughly! My car is currently being serviced so I can not comment on that just yet but the whole getting in part has been a gem so far...heres to hoping the next part goes as well! Keeping fingers crossed!!!

Great thanks to Eric Ramos, the best dealer we’ve ever worked with. He’s honest, personable, reliable and got us our amazing new car.

I recently got a certified pre-owned here. My salesperson was just ok but the finance guy, Eddie, was great! He was not pushy but he explained everything thoroughly and with a common sense approach. A pleasant experience! I had to bring the car today to have something checked. Upon arriving and having an appointment for weeks, I was told that I should be prepared to leave the car for a possible 2 weeks before it can be looked at as the service department is running very behind. Well that is just ridiculous. When the service employee Ronda heard this she did everything in her power to right the situation and she, along with Parker provided wonderful help. They were able to get my car in and scanned and updates were done which may likely have fixed the problems! This dealership isn’t perfect but it does have its gems!

Mr. Eric Ramos, advisiorKnowledgeable, friendly,informative, keep clients up to date on whats out there, meets clients needs, does the best to give client the best options,lays out all info and works out every detail until the end.Make your appt today and ask for Mr. RAMOSThank you for your guidance,its greatly appreciatedfrom Symone

Stopped by because my door was jammed from removing it earlier for the beach- and Kevin Chang, Service Advisor, was so kind to check it out and fixed it for me on the spot! Thank you so much for helping me! Great service!

Awesome n loving place every one was professional n very attending to customer 👌, My Brother Eric Ramos is amazing in all his ways very professionally n dedicated to his work n so loving ❤ with all customers 👍 great job Eric 100% ...we had a amazing time we will visit again 🙏 God bless everyone n stay safe🤗

I am giving a poor review here. I never thought I would ever do it, but this has nothing to do with my purchase experience.I bought a pre-owned vehicle late last year. My sales experience was solid, but everything I have dealt with since has been a nightmare. I was convinced to purchase an extra $3000 warranty that was supposed to protect my vehicle. About a month ago I had the car break down at work. I had it towed in and could not get a loaner vehicle. I went 4 days with no car. It was the battery, which was the wrong battery for the car they sold me. They did not check this prior to selling it and it cost almost $400, not covered.I also found the Oil pan bolt was damaged and I could not remove with tradition tool to get an oil change done.Today I called to let them know I needed the car looked at because due to my check engine light being on. I would need a loaner car. I was told there is nothing that can be done until the end of October. The car should be fine as long as the light is not blinking. This was the advice given by the person on the phone for their service Dept.I actually bought here on the advice of someone who loves the dealership. I have not had the positive experience personally. A shame...

Very good place to get a car. They work with you to get you approved. Unfortunately I had a car loan open that I couldnt finalize a deal. I been asking for my deposit back and its been a week. My sales man Jermaine said he had to locate my folder then take it upstairs. I guess he is still looking for my folder.

Highly recommend Garden City CDJR! Thank you to Chris Albrecht and Gustavo Lopez for making selling my car a pleasant transaction. Without an appointment, I was able to get my car appraised in a timely manner. Gustavo kept in touch with me throughout the whole process to make sure everything went smooth. Stop by Garden City CDJR today, youll be in good hands!

Garden City has done it again! This is my second time getting a car at this dealership exclusively with Eric Ramos. Thank you sooo much for my second Jeep and holding down the car for 2 weeks after my family became sick. Eric gave his word and after we were clear to get back on our feet, my Jeep was there waiting for me. Thanks again Eric!!! Pics to follow.

Thank you Youri for making this purchase experience a smooth one. You were very helpful! Five Stars!

I had the most incredible experience buying my Jeep Grand Cherokee at Garden City Jeep with Mr. Eric Ramos. From the moment I called the dealership he was so knowledgeable, pleasant and patient. He answered every question I asked him and there were many. He was meticulous on every detail and I knew in a short time he was the sales person I wanted to make the real with. When I picked up my Jeep I was even more impressed with Eric. He had everything completely ready and it was a dream. He spent as much time as I needed going through every option in the car until I felt completely confident. Total pleasure from start to finish. Great job and thank you Eric Ramos! I am telling my friends and family they must buy their next vehicle from you!

Absolutely horrible services, my wife bought her 2021Jeep Compass in November of 2020 and had to bring it in 3 times due to transmission problems! There is only 7k miles on it. We have the same problem and won’t take car because they can’t give us a loaner until November 28th!! The car just shuts off at any given time and it jerks in traffic. This has been the worse service I’ve ever received and I wouldn’t recommend ANYONE to purchase a vehicle here, let alone get service done. It would be at least a 2 month wait just to be back later for the same problem.

Yuri my sales man was incredible fast, no pressure, helped me in every step of the way and made it very easy to purchase my Jeep

The absolute worst dealership I have ever done business with. I would NEVER do business here again. My first issue was when I purchased my Durango a few months ago I shouldve recognized then and brought the car somewhere else. At the time of purchase I noticed that there was a nail in my tire I told the sales associate bc it was late he said they would change the tire out in the coming days. I agreed the sale and process was smooth. Once I drove the car off of the lot he NEVER called. Not ONCE I CALLED A WEEK STRAIGHT LEFT COUNTLESS MESSAGES AND NO ONE RETURNED MY CALL. My sales associate was Chris. Long story short that was resolved weeks later and my car was at dodge for a week, just to change out one tire. Now onto todays issue. I get in my truck this am and the digital screen goes haywire, jumping from screen to screen I call to make an appointment to get it serviced asap bc who drives there car around without navigation, phone, or radio and the lady tells me I will need to wait weeks to get my car service and they have no loaner cars until December. Then she goes on to tell me that I cannot just skip the line ahead of other customers. Other customers are not my problem this company is poorly staffed and very unorganized from what I can see. customer cars are sitting being unserviced for weeks at a time. Horrible service buyers BEWARE!

Eric Ramos was the best sales rep I have have ever had the pleasure of dealing with. Eric went above and beyond for what I was asking for. He came back with several different options that I hadn’t even been thinking about. Eric’s understanding that the customer comes first made my wife and I very comfortable through the whole process, a true professional.I will definitely be coming back and recommending anyone who might be in the market for a car to Eric Ramos at Garden City Jeep.Thanks again Eric!Regards,Kevin Daniels

Shawn and Eddy were amazing! Helped me with the whole process from beginning to end! All my family members will now be purchasing their cars from Shawn and Garden City Jeep ! Amazing experience! Thanks guys

I’ve bought 3 cars from here and leased 1 since 2012. Just picked up my 4th car from Garden City Jeep today, and nothing but speedy and efficient service. But out of all the times i’ve been in here, this was my best experience. Youri Cassange took care of us fast, easy without any issues. Even price negotiation was painless. I hate all waiting there is in a dealership after you decide on what you want- typical paperwork etc etc, But Youri Cassange changed all that. i was out of here within an hour with all paperwork done, and happy with the car i was getting. Good guy.

Diane is a savior she went way above & beyond helping me getting my car in for service before my warranty expired & I couldnt have done it without a loner car & she made it happen even when I got a little crazy she still helped me Thanks again Diane your the best .JOHN Colligan

I have been wanting a Jeep for a while now, and always thought they would be out of my price range. Butttt, with the hard work and dedication of Maurice Waldo from the sales team and Keith in financing, we were able to make my dream happen! I am walking away with a beautiful new Jeep Renegade and I could not be happier with my experience here! It has been lovely working with Maurice, he made it an informative, pleasant, friendly, efficient, quick, and easy the entire time. I truly feel like I got a great deal on my car and am excited to be driving away as a member of the Jeep Family!

Diane McCrae is a cashier at Garden City Jeep. I went through a very poor experience with this dealership the entire summer. When things were at their worst she stepped up and resolved all my issues. She is an asset and I’m hoping this improves her salary. If she’s going to step into other roles to help customers, she should be appropriately compensated! Thank you Diane!!!

This dealership is miserable. I recognize I am the minority because most of the customers walked out with their deal and a new vehicle.****BUYER BEWARE. MY 2020 Rams transmission failed at 9k miles. I have never in my entire life been treated so disrespectfully and like I didnt matter by a business. Theyve had my truck for 5 weeks and it still has yet to be touched. Corporate is utterly useless and treats you like a burden. Complete bullys. So yes, the odds of going through what I have is slim, but consider how youll be treated in the event of an issue. We all work hard for our money, and this is the response Ive gotten for going with them for my new vehicle. Do not buy from them. They are worthy of nobodys business. ******

Diane and Ahlyah were very helpful this morning. They took their time to try to help me. After a few very frustrating weeks of having issues with my car the they were the voice of reason. They took time to explain the issues that the dealership is having. I understand these are extraordinary times due to shortages COVID. After waiting a month for an appointment to fix my car I was told that it would take several days before I got it back. All I needed was for someone communicate this to me when I first made the appointment a month ago.Thank you Diane and Ahlyad for taking the time to listen to me and help me expidite the next appointment.

Abdullah was a great help, he constantly called and checked up on me regarding my 2021 Dodge Charger. He had all the answers to the questions I had, and was extremely helpful. Very professional, and he made sure I got exactly what I wanted, without any hassles. The whole transition went extremely smooth and I will definitely be recommending him and sending business his way. This was by far the easiest and smoothest car deal I have ever made. This guy deserves a raise!!!!!

Diane and Brian were amazing with helping me get an appointment with their extremely backed up schedule.

If you need a new or used car, look for Jeff. He is the man! He went above and beyond and got me the right deal with my lease buyout. Truly the best! You won’t regret checking in with him!

I just purchased a 2018 Grand Cherokee from Youri Chassagne. It has been the best experience. I wasnt sure what I was looking for as I never owned a jeep. He was very patient and knew exactly what he had on the lot. I was extremely impressed. It was a smooth process. I will tell everyone who is looking for a vehicle to go and see him.

I purchased my new 2021 ram from garden city jeep from Mark Jason and Keith. They had given me great customer service and I’m excited about my new pickup truck. if you’re in the market for a pickup truck, you should come see Mark, Jason, and Keith.

This sale person is professional, take care your concerns, took the time to explain everything is very helpful . Eric Ramos

Eric was very easy to work with. Handled all of the negotiations over the phone since we live in CT. If youre looking for a new or used car, I would definitely recommend calling Eric@Garden City!!

Dealing with Youri was a pleasure. He helped me through the process of factory ordering my first Wrangler and did not hesitate to answer all of my questions. Great guy. 100% would recommend Garden City Jeep. Thanks y’all 💖

Youri & Eddy we’re amazing!! Got me in and out with the car me and my wife have been wanting forever. They are real people and will work with you even if you have bad or no credit. I recommend them for your next purchase. I’ll see everyone at the top!!

Abdullah and Eddie were very accommodating and worked swiftly to get us what we asked for. I highly recommend doing any car dealings with these guys! This is the second car we have bought from garden city and we’re pleased this time just as much as the first time!

I had a major issue with a recall however Diane from customer service resolved my anxiety and frustration with her knowledge and professionalism.The issue was a vehicle recall for a fuel pump relay.The part was Not in Stock with no status available .Diane worked with the parts department and Chrysler to not only resolve the issue but did it professionally and handled my anguish kindly.Diane is an asset to Garden City Jeep.Thanks very much