HARBOR freight Tools was clean, well Stocked, with a good parking lot. The staff was helpful, when I asked about something they took me to the product I wanted.. The tools are good especially for the no professional home owner. Ive been to both Brooklyn and Hempstead. Enjoyed both store Experiences. I used many tools to fix maintain my home happy with tools.

Good prices for decent products. People who work there are nice but they need more workers. very hard to get someone to help you. Also you have to call them and make sure that the product they advertise is actually in stock. limited stock with larger items.

It seems like every time I go into this store there is only one person working at the register. I had one item and it took 20 minutes to get checked out. Other than that it is a great store and has always had everything I need

Cant speak for all of theyre brand, but the Banks roof nail gun I bought from the was high quality, lot better than the old home depot rental guns that are following apart. Harbor freight is a decent place with decent stuff, if you know want you looking for and review the item it self on line before buying.

Great place to buy tools and gadgets. Great quality and best prices. And made in usa

Store is clean and well organized. Whats in stock is hit or miss. Decent knock around tools. Staff is helpful.

For the price of one small set of wrenches from snap on or Matco, I can buy 10 small sets of wrenches from HF. If they lose one snap on wrench thats not covered under the lifetime warranty. If I lose one, I have 9 more sets as backups. Plus a lifetime warranty if i destroy them. Even a child can see that value.

The Harbor Freight in the Bronx is about half the story the story is. Im aware that theyre the same company, but this one is huge in comparison. So with that being is a given they have a lot more to offer.🤗🤗😎

Best prices, quality is good if you using the tools for house use, dont buy it If you are auto technician

Everything you need for automotive needs and more...the time I went som stuff I was looking for was out of stock but will return...great customer service 👌👌

I dont like the harbor freight brand, PittsburghBut this ICON brand, looks like it has been made really good, its cheap on price but all the tools looks really well made

Great store. Some tools and equipment are good quality.

1st time here. Impressed. Will be back

Great prices for tools absolutely no problem parking check for the sale dates and keep your receipt for your items just in case you have to return not top of the line tools but if you only going to use them once in a while theyll do the job.

What more can you say but that harbor freight tools is a must visit place if you have even the smallest needs for any tools. It’s a no brainer to make it your first stop before online or a big box store. This place is awesome, and the employees are nice. The line to the register can be long but it’s mostly customers not knowing there account or coupon issues. I have seen that earlier in the week the shelves are bare so go in the mid to end of week for the most amount of stock available

Harbor freight is a mix between low end tools and middle end tools. Ideal for disposable uses, this offers you things at a cheap price and is ideal if you just need to do 1 job. For long term tool use, you need to be careful with what you get. My father got a generator from here and had issues with it out of the box. Ive been using their tape measure and sockets for several years with no issues. A huge drawback is they never have enough cashiers, and sometimes the cashiers take calls while working.

Great place . Nicely stocked store. More variety. Many generators to choose from

Excellent prices and very nice service

My visit in this store I ask fro helpMe as a senior citizen was treatedVery uncomfortable like I was stupidBecause asking about a certain nailsI believe the woman I spoke to was the store manager!I will never come back!

Good selection and good price. Cant go wrong here

Great place with great prices. But lack Self Service Pay. The Cashiers are FEW and very SLOW. A construction professional doesnt have that much time. Better be at Home Depot or Lowes

The Manager of the store was awesome. Actually all the employees are very helpful and respectful. Even with long lines they go out of there way to help you out without any attitude. I bought the bench press from them

Store had a good inventory.Downside, waited in line to get checked out for 40 minutes.Definitely not the Harbor Freight to stop at if youre in any hurry.This store needs more clerks and theres no shopping carts?

Nice Variety of tools. Good price ranges and coupons.

Service slow, female employees act like they don’t want to be there at all. Cheap quality tools.Lines always long with 2 registers open. How does that make sense.Ok too if that this is my 7 dolly buying from you and it broke again. There need to be a recall.Also the adapter heads break easy too

Nice and knowledgeable staff are very helpful in this clean and well stocked store. Staff really knows their stuff and are always available to answer your questions.

Great customer service! Jasmine was very helpful.💯

October 26th during the COVID pandemic this is the line. Mind you, this is just the line, not inclusive of those shopping and staff. I arrived at the store at 10:05. I had the item I wanted to buy within 3 minutes. I stop on that line and was checked out at 10:28. One cashier. Once she had a question for management, it all stopped several times. I personally asked the manager to open another line after not moving for 15 minutes. I worked retail. It is not an easy job. Especially dealing with the public. We can expect lines in businesses, but management must respond better during COVID. I should have to ask twice for the line to keep moving. If the manager is helping a customer, let the line that is reaching the back of the store keep moving.

Always helpful and knowledgeable...the store is always full for a reason.

It is like Disneyland for men.Always have a great time looking at stuff, and the prices are just right !!

I really want to rate the Hempstead location 3.5 stars. But since you cant give halfsies, Ill downgrade to 3...and only for the shopping experience. Youll spend more time on line than actual shopping. Seems like checkinga customer at the cashier takes an inordinate amount of time. And cashiers are fielding calls and taking returns. A customer service desk might go a long way here.Basically, if you come here right after opening, you may have a better experience than you would if you come any later.

Easy to find what you need here, friendly staff and great location.

Most times you can find things, but the wait to check out is to long. The store looks empty because everyone on the line.

The go to place for affordable tools and equipment

Went and got the tool which broke and they exchanged without a problem.

Very good place to shop, lot of unique tools, very good price.

The only issue I have with this store is that there is almost always a line no matter what time of day I go. Otherwise the store is kept neat and organized. They always have good deals on items I use frequently.

Not the most organized and not as much assistance available compared to say a home depot, or even as much inventory but you cannot best the incredible prices.

Their ratchet straps on sale are a home run.

Awful service I just went with my father to pick up a nailing gun. The floor shelf’s were completely empty and the staff was to busy loading the back and when we asked nicely if they had any in the back the gentlemen couldn’t look more disinterested in helping us check if they had any in the back. Will not be shopping here again and I DON’T recommend this store.

- 5 ★ Negative five starThey are not friendly bad service!Today I shop here for some big item and small item, some item is on the top of the shelf that I cannot reach, I asked for help and they just ignore me! then give me a hard time!Because I have multiple item and I cannot carry out all at once,so I separate to pay them in 3 times and I using 20% off coupon, and second time they so upset that I come again to shop for another big item at the same day,they try to kicking me out the last one and say you cannot using coupon, I know I would not using coupon but its in your book why I cannot use? Discrimination?WTF!I never ever have a shopping experience worse like this everybody yelling at you are they crazy! This is my favorite store but now why they do things like that to me??Is so difficult to give a bad Common like this!

Great Chinese cheap copy of good tools

This place is a one stop shop great prices and tools!

Large variety. Great prices

I mostly come here for gloves and safety glasses but this place has alot of tools for any occasion.I got a water hose a bush trimmer and a car washer extension from here and they have loads more.

Always a line.. definitely the place for affordable tools.. youll probably find anything your looks for here.. customer service not the best but you wont be disappointed with the stuff here.. majority of the stuff have lifetime warranty.

Price very reasonable for the tools and the staff are very friendly

The store was busy and was unable to find what I was looking for although they said it was in stock online.

I love this place theyre prices are Great and theres many different items and tools at Great price and quality, i always went by myself but this past week i invited my son and we bought a few items but we are planning to go back, i would recommend Harbor Freight to anyone.

Its a great store with tools for a great price. However, I documented the items I needed to buy and I left and Im going to order them online. This location unfortunately has a check-out line going all the way to the back of the store cuz they only have one register open I would not recommend this location

Worst place ever.don’t go there.very rude manager.you ask them a question and it’s like you are bothering them.you looking for an item and they never seems to have it.

One of my favorite local stores for finding deals on needed tools.

Love tool stores, however due to the pandemic here in NY many things were out of stock but overall good customer service! Will keep returning!

Im at the store at 5:20 p.m.. The lady at the register would not pack my back. She handed me the bag closed and said pack your own bag. The whole time that I am standing on line I am watching her pack everyone elses bag. Also while she standing there with me shes getting the bag set for the person behind me. I was very respectful to her I said good evening when I walked up to her I said thank you when she rang up all of my stuff so why was I so disrespected?

Great prices and tool for my company @uniquebusinesssolutions

Store was neat. Employees seemed helpful, but if you need a shopping cart, good luck finding one. Thats a quote from one of the store employees.

The store is well organized, staff are super helpful. Great prices on everything!

Nice store but sometimes hard to find courts or baskets

Large selection of tools & equipment in stock. Two or three quality level choices available on almost every tool system sold. Excellent pricing, especially when using their deep discount or free tool coupons.

The cashiers are excellent and this the place to learn about car and other things. Small but great display. Like to shop there. Friendly place.

Great value for almost everything. However, Quality might not be like home depot/lowes.

Great store.. People are friendly and helpful.. The guys where busy unloading a truck and still helped me out.. Cashier was nice and truned the radio on for everyone..

Good cheap stuff

Best store ever if you know what you need and know what you are looking at.

I like this place. The tool quality has improved and the prices have increased a bit. That said the value of the tools is better than before. You still pay less than compared to bigger name products and the quality is closer.

First time here. Got what I needed and browsed around. Good deals. Not sure on quality, but everyone in the store was very friendly. The girl at the register was very nice and asked if I wanted to sign up for catalogs and email promos which I did. Asked if I wanted a warranty for my purchase which I declined. I asked about a 20% deal on the item I purchased that I saw on the web, but she wasnt aware if it but said she applied 20% to my entire purchase and gave me a 2 year warranty for the electric item I bought anyway. Was very surprised and very appreciative of it. Will definitely go back for some other stuff soon. Had a nice selection and was very neat. Will have to find out about quality when I use my purchase. Which was a paint sprayer by the way.

I had to go 2x to get the right pricing. So averaging the scores comes to 3/5 stars. 1st time I went I had a coupon for a drill that was supposed to be $19. It rang up $22. Cashier Zania was helpful and pleasant tried to resolve, but was unable to assist. Called for Manager Alvin, who informed me it wasnt the right drill. I asked to have the correct drill. Alvin looked & informed they didnt have any in stock. I advised website states its in stock. I was advised it was floor model. I discontinued transaction. I was leaving when Alvin tried to provide an alternate drill with a similar price. Upon my review, its not a comparable drill and I refuse it. Alvin informed, Hun, we go by skus. In which I informed they skus didnt match🤔. Went back 2nd time to review the sku on coupon and inventory. Determined they had 2 skus they were honoring for price. Armed with this info I returned to register and had helpful Manager Michael who was able to honor coupon price and worked to resolve issue. Harbor Freight should commend Zania and Manager Michael. Manager Alvin should be re-trained.

I got great bargains at reasonable prices. The staff was very helpful and had great advice on products.

Love going there bought the lines are too long not enough cashiers

Well i had a tough time finding someone to help me. Than there was a huge line to pay. Cashier was very helpful. Iteams that are priced on sell on the Wedsite the never have when you go there waste of time. You better off ordering on line you just have to pay the shipping but you avoid a headache.

Horrible... help...poor customer service. Long lines and the cashiers or just as horrible.

Cheap shopping for everyday tools for home and work

Good place, a lot of tools, workers seem to be attentive enough.

The staff were friendly and everything was organized

It’s like a man’s toys r us … I just went to see a smile on my husbands face .

Helpful staff, wide aisles, but not enough cashiers. covid-19 line goes all the way to the back of the store. But the staff are helpful and pretty quick once the line gets moving.

Prices were higher then I expected. but the staff was knowledgeable and pleasant .

Manager, she was above and beyond helpful very nice young lady

Great place to get discounted tools and accessories. Remember to check online for coupons to take fee dollars off.

Great prices but line is too long every time I visit. At least 20 people deep.

Real pleasure to visit this store. Their items go from novice to professional so its definitely my go to for Tools and other stuff.

Surprise, surprise. A discount tool warehouse that actually has decent, no name brand tools. Have gotten a number of pneumatic and electric power tools there and, even after six or seven years, they still work well. And for 30 to 50 percent less then the name brands. Go for it.

Goid store not enough helpers

The location is a little disorganized and customer service is not even seen. I get it...covid but when your cashier to talking to everyone but you about your transaction and put you on hold to talk to other employees and customers...this place can do better being the only location in the radius.

Bait and switch. In most products. I hav a open ticket with the district mananger Im waiting for his response, if not resolve I fully intend to contact the authorities. I have pictures and evidence to substantiate my claims.

Great deals good value what epse couls u ask for!

Awesome staff

Always a long checkout line!! Get another check out person.

My place for all my tool needs

A candy store for construction workers lots of tools reasonable prices.

Love the prices

Excellent prices picked up a quality floor jack and an appliance dolly. Good value.

When youre looking to save some money on tools, HF is a fantastic place to shop.

Employees are helpful but need more Casheirs once they see the line getting too long. The prices are very reasonable,most of the time they have products on sale.

Great product, great price great service truly

Purchased a predator 8750, manager helped me with my questions, and getting the heavy item to my van.Very fast efficient staff.And wow, the price is amazing. Would recommend 👍

Great place. Went in for stud finder and came out with stud finder and tv wall mount for great price.

Able to find what i need. good prices. cheap.

Great variety of tools. Good prices. They pretty much have every tool for any job or project you need to do. They also have good sales periodically.

I purchased some items and the prices were great. I had to leave early because I would have purchased more items because of the good prices. I will return and recommend Harbor Freight.