Brandon did a terrific job. He had a bit of a challenge in the beginning, and rather than bad mouth a defective part, he took resonsibility for creating the situation and resolved it. I beleive in the honesty of this company.
We had two new AC units installed with a new heating system. The two crews (Larry & Chris) the first day and (Manuel and Xavier) the second day. They all were professional, knowledgeable, and had a great work ethic. I would definitely hire them again if I ever needed any work on my air and heating systems. Ambient Edge you really have a fabulous group of men that are a major asset to your company.
Manuel and Javier did a great job installing our new AC unit. They were punctual, efficient, answered all of our questions, and made sure everything was working properly before they left. Also cleaned up inside and outside before they left. Would have them do work again in the future.
I just met with Chris and he was very nice and knew everything about AC. Thank you for your help Chris 👌🏻
Daniel was nice, professional, informative, and quick. We were so thankful he came out so late to repair our a/c. Especially as our home warranty company couldnt find anyone.
This company was such a great emergency response for the hot weather in Vegas. The gentleman ChristopherJohnson was professional and knowledgeable. Would definitely recommend his work to anyone.
Jordan is very knowledgeable with AC system. He came with Brandon who is new and he was teaching him and me how the system works and what to look for! I recommend Brandon for all AC system work!
Jordan came today to do the maintenance on my system. He was very professional and friendly and got the job done quickly and didnt leave a mess. He wore a mask and shoe covers which was really nice.I would defiantly recommend this company as they did the original installation several months ago and then the maintenance. I have no complaints.
I highly recommend Ambient Edge. I have used this company for regular maintenance on our air conditioner / heater. I have had the pleasure of having Jordan Alo as our service technician. He is always on time. He is very knowledgeable, friendly and communicative. Definitely an asset to the company!
Today I had the pleasure of having a tech by the name of Jordan come to do my routine maintenance on my unit. He was very pleasant and very helpful. Recommended things based off of my questions. Needless to say this is who I plan on requesting for my future services.
Brian and his partner did an amazing job repairing my HVAC wiring which was shorted out. Got everything back up and running in no time!
Our restaurant had a mal function with our ac unit. Ryan Shaffer from Ambient Edge was to the scene to help within 90 minutes. He quickly found the problem and fixed it in a professional and friendly manner explaining to use how to prevent future issues with our unit. The price was reasonable also. Thanks
I am more than pleased with the work that was performed by this crew. They worked tirelessly for 12 hours until the job was done. It was a large job and very messy. They cleaned up and removed everything and left nothing behind. They were considerate and professional. I highly recommend this team to anyone looking for quality service. Jesse was my first contact with Ambient. The professionalism and honesty he showed from the beginning was a great indication on what was to be expected. Very pleased.
Technician was excellent and provided good details of the AC issues
I called early this morning to have my heating unit serviced the lady on the phone was very friendly and eager to help me. She made an appointment for a technician to come to my house this afternoon. When Danny arrived he was very friendly, knowledgeable, and professional. Very pleased with staff and will definitely be using Ambient Edge in the future.
Christopher called ahead 30 minutes like I asked them to. After talking to him on the phone for a few minutes he made me feel very comfortable with the service I was going to receive even before he got here. Outstanding service and young man. I would highly recommend their service and Christopher as a technician.
Service was excellent installation was rapid and installers were a very good group working together. as an x sheet metal worker it was great to see. thank you all
Beau was very personable and professional. Was very knowledgeable regarding equipment. Will recommend this company for any service on your heating or AC.
Shawn is definitely a keeper! He is professional, knowledgeable, AND personable. He even came a day early!Every tech who has come to our home has been an asset to the industry. Thank you Ambient Edge for having a great staff that we are comfortable having in our home.
Josh was awesome. He called prior, came in on time, changed out the filter and serviced what needed to be done. He was efficient, polite and seems like a cool dude.Thanks Josh and Ambient Edge!
The Kingman, AZ office.The office sent Jesse to come out and find out why we were having problems with loud air flow with my return air system and filter. I told Jesse my problems what my issues were. At the same time we talk about relocating my return grill and increase my flex to 20 inch from the 18 inch as we upside my unit to a 4 ton. This will increase more airflow to the unit. I also had Jesse check why my unit 2nd stag heating was not showing on my t-stat. Come to find out it was never hook up at the unit on roof and t-stat, so now the unit should be more comfortable in home. Thank Jesse.
Ryan was very thorough, communicative, and pleasant. I only wish that he was vaccinated against Covid.
We had a very bad experience with this company. We called them to let them know our AC was freezing up and told them we had the same problem a couple months before. We told them that the last repair person added Freon but they did not have any leak stop so they just added Freon to the system to get it up and running. We told them it was an old system that used the old type Freon and that we also wanted them to add Leak stop to the system as well. They sent their technician to our home to check the system. They informed us that we were correct and that the system was low on Freon but they said they did not carry the old type Freon. They also told us they did not have any leak stop and tried to convince us that it would not help. The technician then informed us that we owed him $79 for his service call even though he did absolutely nothing to repair our system. We called another company called Got Air and what a difference between the two. Got Air is a small Mom and Pop operations run by Mike. He immediately told us that he loves Stop Leak for older units that he can often get years more life out of them with a simple can of stop leak. This has been our experience as well with another unit we have on a home in Kingman. He went out added stop leak and more of the older expensive Freon and our entire bill was only $200. This young kid from Ambient Edge sent us a bill for $80 to do absolutely nothing even though we called the company and told them exactly what was wrong before anyone ever looked at the unit and we told them it used the old Freon and it needed more. He said he did not carry the old Freon nor the Stop Leak even though when we initially called the company we told them this is what it needed. IMHO this is a big company that specializes in taking your money and could care less about the happiness of the customer. We had a completely different experience with Mike at Got Air in Bullhead City. He is a very honest good guy making a living for himself and standing by his work. He is not a big business overcharging at every turn and trying to generate extra service calls for himself or trying to convince you that you need an entirely new system just because yours is old and that stop leak doesnt work to stop minor Freon leaks. All I can tell you for sure is that you will be much happier with a different company than this one. This is a big company operation with offices in different cities and that is how it is run. We had a very unfavorable experience with them and that is why I am writing this review.
We are on a maintenance contract which I highly recommend. This was a visit to check on the heating system and install an RGF Air Purification System. Everything was checked, explanation of the new system was given and information about the types of air filters to use was also explained. Joshua Monroe was the technician and he was excellent. He is professional and knowledgeable and friendly. I highly recommend Ambient Edge for your heating and air conditioning needs.
Got a no pressure estimate for a whole house conditioner r/o system. Phil was punctual and very knowledgeable. After explaining the systems available, he let us make our own choice with no pressure. Id recommend the company, and Phil specifically, any the to anyone. They will be my go-to plumber from here on out. No better recommendation than that!
Repaired water leak. Resolved water pressure issue at two bathroom sinks. Ryan and his partner were very polite and courteous. They explained what the problem was and then made the repair. I will definitely have them back for any future plumbing issues.
Ryan was amazing, called the company in the morning when we woke to the air conditioning not keeping the house under 80 degrees. They answered the phone right away and promised a tech out for a reasonable $79 diagnosis by 5pm. Ryan called and texted by 3:30 that he was on his way. Now we have lived in the house for 11 years and have never done any maintenance on the unit. Ryan spent 6 hours diagnosing and fixing everything. He showed us every part that he replaced, quoted us every time it was going to add to the total, signed us up for an EPA program that includes 2 maintenance visits that saved us over $200 on the service now. He even called in another tech to check his electrical work such a thoughtful and professional thing to do. After 6 and 1/2 hours he also refused a tip and stated his reward was knowing we would be sleeping in our cool house tonight. Great company and Ryan is top notch! Total for everything was under $2000.
Johnathan was very professional and polite. Very pleased with Ambient Edge Heating, Air Conditioning & Refrigeration. They are a highly professional company. I would recommend them to anyone.
Ryan was an excellent technician who was informative and took every precaution. Would reccomend to anyone.
Great service, shawn checked our heating system and made recommendations on replacing a couple items that were still good but will most likely fail soon due to the age of the heating system. We made an appointment to have it done in the next couple days. Shawn was great, answered all our questions, definently knows his equipment.Terry S.
The tech was on time and did a great job performing my maintenance work..Professional work and appearance.Good job.....Thank you
I am happy with the speed in coming out to my house and Shawn Sheneman is a polite, friendly, professional technician who works quickly and, I believe, efficiently. I am, however, horrified at the cost of repairs. I definitely was not expecting to pay nearly a thousand dollars for a coolant leak. Since there is still 5 years on parts warranty, now that Im 2 weeks from paying the final payment, and this second heat pump is 5 years old, Im not sure my decision to help the environment was such a good one for my finances back in 2006, and thats why good value has no star.
PLUMBING BY JAKE:Your entire house needs re-piping are not the words one wants to hear Ever! The lead/supervising plumber, Phillip Raczak, explained everything - the problem(s) and the installation, and he elaborated further when I didnt understand a detail. He also moved the main water shutoff from the alley to the garage for convenience. Phillip instilled in me that he AND Travis Mangrum had the knowledge and skills to get the job done right!Travis was here for six days working long hours. I have two indoor cats that had to be taken into consideration (one likes to dart outside), so the cats would be confined to a room whilst Travis worked elsewhere in the house (we collaborated in keeping the cats safe and confined). At the end of each day he explained what was done and if he had any issues (there were none). Travis is a pleasant young man; hes highly skilled, clean, and considerate.When or if I need plumbing help again I will definitely ask for Phillip and Travis to respond - they are that sharp.In regard to pricing it wasnt cheap by any means, but it was the Entire House that was re-piped.
Ryan did a wonderful job of servicing my unit. Professional, quiet, and got the job done. After everything was finished he explained the repairs to me and what he recommended. Overall a wonderful experience and great service. I will definitely be looking at these guys to replace my unit!
They attempted to repair AC. On Sun 8/23/20 our AC blower stopped working. Mon Ambient Edge Tech said blower motor was bad, replacement not available in town so they ordered one. Wed, tech installed new motor and it also would not operate. Tech said it must be the control board and they would try to find one. Late Thur, Ambient Edge said provided price for control board, but no est of time to install. Temp was over 100 degrees so we spent 3 nights in motel. Got another AC Co. to look at system and they rewired controls so AC would operate until permanent repairs can be made. Told Ambient Edge we would use second Co. for repairs and system upgrade.
So glad he was our technician. He was knowledgeable, friendly and efficient. In and out....didn’t drag it out. Offered a few different products and services but wasn’t pushy at all making it a painless experience! I will use them again. I highly recommend the Spring special it was cost effective and affordable.
Ryan was very friendly, he came early than my schedule time, he cares about the job is doing and what it is the best to satisfy his customer.He went through the attic and check it to make sure everything was fine there. After that Ryan climbs to the roof and find what it was wrong. He showed me the part need it to be replaced and gave a great explanation of the issues.They proved to me they are honest and care about their customer. I am very happy with his job.
Mr. Brown is an asset to any organization. As a former General Mgr. of a major design firm, i clearly see the potential within the ranks of individuals worthy of marking a successful corporation. Beau Brown is one such individual.D G. london
They installed my whole house water system .Did a very good job.Would use them again.Nick
Brian from Ambient came out the same day I called and fixed our heat pump unit. Now our home is nice and warm again as its January and very cold outside. Thank you!
This is the third time we have use Ambient Edge service this year. There were three different service tech and three different type of jobs. All techs were professional, friendly and knowledgeable. All jobs were completed in a timely manner and exceeded our expectations.
These guys are perfect in every way I look at all the other perfect feedback they are professional and courteous. They wore their masks and boot covers without asking. There’s absolutely nothing bad that you could say about them
Got a price quote for a full repiping on my mobile home. very nice guy went over everything i will probably order later this week
Technician Ryan is knowledgeable, polite and informative. Really knows his stuff! Highest marks all around. Even on a summer Sunday, he was out to fix our broken AC in a short time.
Plumbing by Jake, your affiliate company, installed a new water heater. The two technicians did a great job, were very professional, answered my questions, and took the time to do it right. Very pleased with their service.
Josh and Jordan were extremely helpful and knowledgeable. Im thankful another company I had called didnt work out or I would not have been able to get assistance from these two. Thank you very much!
Joshua was professional and knowledgeable. Excellent customer service! I highly recommend.
JOSHUA WAS VERY PROFESSIONAL, KEPT HIS MASK ON AND I FELT SAFE WITH HIM IN MY HOME. HE EXPLAINED EVERYTHING AND CLEANED THE AREA VERY WELL WHEN HE COMPLETED THE WORK. VERY PERSONABLE . I WILL RECOMMEND YOUR COMPANY FOR SURE.
Travis was very professional, had a lot of knowledge of the installation of our water heater, he was efficient, cleaned up area and worked quickly. Very pleasant personality. I would recommend him highly. Thank you
Joshua came out and was more then amazing. He answered all our questions and even explained how and what made the AC break. He worked quickly to resolve the issue. Thank you for sending him out to us. We will be using your services again
Justin did our heating and AC semi-annual service call and did an OUTSTANDING job. He was on time, wore his mask, put on booties, and kept us informed of what he was doing. He was professional, proficient, and friendly. We are looking forward to his return for the next service call.
Ambient Edge Heating was really great. They showed up when they said they would. They were professional and knowledgeable plus made sure everything was working. They did plumbing in my home...2 toilets installed 2 faucets and a water softener. If my air conditioner or heating units go out Ambient is who I will call to get the job done right!
Brian has been and is the most knowledgeable technician I have had in my 14 years using Ambient Edge. He would be an asset to train other technicians due to his knowledge and experience. The reason I mention this is had I been informed 7 years ago how important Easy Seal would have been I would have paid for that but now my unit is 14 years old I could not see any benefit spending the money. My house is up for sale and I will encourage the new owners to use Ambient Edge based on the dependability of the service and knowledge brought to my attention. God Bless
I had a tenant that called my property manager indicating that the heater would not ignite. The tenant thought it might be the control panel. Fearing the worse, I contacted Ambient and they had someone out that afternoon. The repairman (Brian) quickly checked the system and found that the cobwebs that had accumulated over the summer were blocking the igniter. He cleaned them out, did a maintenance on the system and had everything back up and running for just the visitation charge. I have used Ambient for years for both my Las Vegas and Kingman house and they have never disappointed in providing the highest level of professionalism and top quality service!
Joshua repaired our furnace and he was very professional and efficient. Explained the problem and did an outstanding job, even sealed the stack on the roof. I will definitely recommend your company to anyone who needs HVAC work done.
Great company, quick service and the installation of my new soft water system turned out beautiful. My plumber was professional, prompt, and explained the process thoroughly. Very happy, highly recommend Ambient Edge. Teresa.
Jasons help was great 👍
He said he couldn’t fix the problem. $79 for call and environmental impact $40 . He didn’t turn on the water and was here less than 5 min. I was cheated by the environmental Impact charge. Never call this co. Again.
The installer did a really great job. Very knowledgeable, he helped me with my thermostats too.I would greatly recommended this company.Thank youElizabeth Moffitt
I have had 3 technitions over a couple years and each tech was amazing to see them work to get our system working again. Save time and money with Ambient =Thank you Corey and Ryan and everyone else who supports our quick appointments !
We were quoted a flat price to have our line high pressured, then when he arrived, the rate was different and he said he couldnt do anything beyond putting a garden hose down there!!! We feel we were scammed out of the $621 ALREADY paid!! And he was asking for much more! NEVER will we use u again and we WILL be contacting the Better Business Bureau! Check Yelp for a very bad rating!
Shawn did a wonderful job making sure the unit is running and working properly. He was very professional, wore a mask and booties. I highly recommend Ambient Edge and the trained and professional technicians like Shawn!
Ryan did a fantastic job servicing our equipment! He was polite, clean and attentive and understood exactly what my expectations were. Thank you for a great service experience!
Beau Brown is an excellent service technician. Courteous, kind and took the time for a detailed explanation of services performed.
Josh was very professional and explained everything he was doing . He wore a really cool face mask (per my granddaughter) He was a pleasure to speak with and put our safety as a priority while in our home.Represented the company well...I Will definitely recommend to others !
Ive used this business for quite some time. What I like most about them is the way they treat their customers. Theyre always curtious and knowledgeable. They send a notice of arrival time and picture with a name of who is arriving.
Everyone has done a good job from the financing to the installation to the professional servicing of the unit. Thank you for making sure we got a unit when ours went out. I recommend you deal with Ambient Edge
So far I am very happy with the professional attitude and work from this company. We have dealt with Phillip through our project and he is a true professional and knows his business.
My technician Regina Mack was professional, knowledgeable, thorough and friendly. She explained exactly what needed to be repaired and why. She repaired what i needed to prevent clogs and leaks at a very reasonable price. I highly recommend Ambient Air .
On time, friendly & knowledgeable... these guys have been great servicing & maintaining my system. They clean up after themselves & are great about having minimum contact during this whole covid mess...
I had Ryan Scaffer as my technician. He went above and beyond, is well informed, diagnosed and fixed the problem quickly. This is 2 out of 2 times I have had a positive experiences with Ambient edge. I actively recommend them.
HVAC stopped working during 105 degree weather. This company answered my call and sent a tech over right away. Josh Monroe arrived within a hour of my call. He quickly diagnosed the problem which was a burnt out blower motor. He was able fix it and within 2 hours of the initial call my HVAC was up and running. Mr. Monroe was very professional and respectful. The price seemed very reasonable, especially for the excellent service.
Travis Mangrum came by to give us some help with some products to buy and have installed by them. Always very professional and very helpful each time he comes.
I bought a R/O system from Home depot on feb 2020. Now it stopped working so home depot sent Ambient to come look at for 79$ well they came out i wasnt here, my wife said they looked at a some things then said that it needs replaced. So if you want to pay 79$ to find out it dont work.....
Jonathan showed up promptly and quickly diagnosed and fixed the problem. Very prompt and quick service - much appreciated - it was 115 and climbing. Ambient Edge has been our go to A/C company since moving to AZ - the technicians are great
Jonathan is professional and give me a wonderful service Im so happy for the company you have a great employee. Thank you so much. God bless 🙏 you.
Beau was very professional, speedy service, explained every thing he had done. Great service.
Regina arrived sooner than anticipated and notified us of her arrival time. She was professional, courteous and knowledgeable. Regina took pictures of our coil and explained things well. She also advocated for us to meet our needs.It was a pleasure to work with her.
Jeston came to my for a plumbing issue. He did fantastic work. Very professional. Got the job done for a fair price. I would highly recommend Ambient Edge or Plumbing by Jake
Easy to set up an appointment. Loved the communication. Professional and kind service.
Everything was great. I recommend to everybody. Even came 3 hours earlier than expected.
Regina was very professional, knowledgeable, and courteous. Checks were made on the AC and Heat Pump. Answered all questions about the AC and Heat Pump. One potential problem (at risk) was identified and she explained what needed to be done to correct the issue. A riser was installed to be an inch above the drain and corners of the drain pan. All corners of the drain pan were sealed with silicone to prevent any future leaks. Would welcome her back for any future service request.
We cannot say enough about our technician Ryan Shaffer. He was personable, punctual & answered any questions we had. He had the humility & integrity to call his supervisor for help with some issues he came across with our system.Also, I had spoken to Sarah & Emmy in the office. They actively listened & answered any questions & I concerns I had before our technician came to our home.Just as important, there were no hidden fees or costs.We will definitely use Ambient Edge for all our heating & cooling needs.
Phillip and Zackary got the job done! Converted my system over from propane to electric and installed new water heater. Checked to make sure it was working before leaving and we had hot water in short time. Thank you! I know it wasnt fun working out in the heat. Adam and another tech (Aaron)came out on a different day to replace my hvac system. We went from propane heat to electric as well as upgrading the unit. Duct work was added and they were here for 13hrs crawling under the house, putting the new system in a new spot since it would run more efficiently from there, made sure duct work was good, let me know about a water damage issue, looked out to make sure my cats didnt get out, were polite, professional, and showed us how to use the new thermostat. Not one complaint about the heat! Thank you! All the techs that have been here so far have been fantastic! Friday the ducts get cleaned out!
Thank you Ryan and Corey for your speedy arrival! Our upstairs A/C unit stopped working on a hot day and they came out same day within a few hours and saved us. Friendly, too!
I am a property manager and hire many techs from different fields of work from electricians to plumbers and AC techs for about 15 years now and I can honestly say this visit has been the best most professional visit since i started hiring techs wow! He was very professional and HONEST and friendly, with out even telling him he was ready to work by wearing booties and a mask he had all his tools and just the best service I have ever had.
Chris was very professional and did the job very well. He worked really hard to get the job done in a timely manner. I am very happy with the job he has done. Thanks
Beau Brown was excellent answered all of my questions. Reliable and responsible.
We are on a yearly maintenance contract which we would highly recommend its well worth the price very happy with our service and the quality 😀
Beau was courteous, efficient and informative while performing his service of my heating maintenance. All of my questions were answered and the area was cleaned spotlessly.
These guys did a great job. They were respectful and explained things to me. They cleaned up and left my home in great shape.
Shawn was on time, polite, professional and patient - didnt mean to be so alliterative, but there you have it.
I appreciated being told my 15yr old system is still fine and i need do nothing and the cost is nothing!! How often does that happen? Honest and professional. When i do need a new system Ill be calling Ambient Edge!
The first appt they didnt show up. The second appt they gave me a bid of 900$ to install a shower door. Bad business. DONT USE
Addressed problem in a timely manner. Explained the issue well. Courteous and friendly. Would recommend to family and friends.
Phillip was very nice and I dont the other young ones name, but he was really nice. I had a few questions for him to and he had no problem answering them, definitely will use the company again. I was satisfied, they where fast working. Thanks
Joshua Monroe was on time, called before he arrived. His inspection of my air conditioner was extremely thorough and gave me the impression that all is well. He explained the entire process from start to finish. I have had Ambient Edge for 2 years and have never been disappointed.
Our air stopped working late on a Saturday night in the middle of summer, and after calling twenty different places Ambient Edge was the only company that was responsive. Within an hour of contacting them, Ryan arrived and fixed the problem. Wonderful technician who was prompt and professional. I honestly can’t say enough good things about our experience with this company.
Jonathan was very nice, he explained what needs to be done. He is a great guy.