This was my first time at this store buying any sort of instrument. My son just joined band in middle school. From my first contact, I have to say it was a great experience! The woman on the phone, Janet?, was amazing. She took time to answer all my questions and was the #1 reason why I chose to go in. Patrick, the manager, helped me with my purchase. He showed me all available trumpets for purchase. Explained the difference and when I chose one, let me know why it was a great choice. I am not familiar with the trumpet. He told me about the different features of the one I picked. I felt confident it was the best buy at a great cost I might add. He made sure I had everything I needed for my son just starting out. We discussed lessons and gave me little bios on the instructors. Service is very important to me when choosing a place to spend my money. I am very happy I decided to purchase from this family owned business.
They Had Good Guitar Strings for me And Were helpful with questions about other instruments.
I took my daughter in this store to rent a flute for the summer program. They were very nice and so willing to help and explain things!
Literally just left their store and had to rate them! Such a great place and definitely recommend! We were greeted immediately and treated with kindness. Our answers were all answered and we never felt the pressure to buy and not rent. We did end up buying instruments for our children and left so very happy! We will be back for all of our music needs and will tell all our friends to shop here!
Great place, super friendly. Taught my son how to use everything before leaving.
Very knowledgeable and helpful staff.
Knowledgeable and friendly staff.
Friendly and helpful staff, good selection of instruments, at great prices. Excellent private teachers. Kessler locations have been my go to music shops for many years.
Staff is very friendly, and knowledgeable!
Great store with great service.
Very nice people and helpful.
Nice.
Everyone was very helpful and nice, thank you for helping my daughter with her violin.
I am interested in learning either cello or violin. I went in on a recommendation and I am so glad I did. I went in for information and explained that I have never held either instrument, and Sales Manager Patrick Snider said we can do that right now! We sat down with a cello, then tried a violin. He showed me how to hold it and gave me the chance to bow a bit. I am booked for my first lesson next week and I can’t wait. Took the time to answer my endless questions and made me feel welcome.
Just a really nice, patient group of people!
Good people very helpful.
Great service, I needed a few things and I got them at a good price and very quickly. The staff were very helpful and friendly.
This places was great! My teacher Mr. Nekoba Recommend me to go their and get my trombone fixed and they said they’ll send it to the downtown shop and fix it also the customer service was great really had a good time.
Do you have in stock elementary to advanced method books for the Classical Guitar?
Great customer service and very good on repair or warranty policies. They did charge me wrong when i went to purchase something from them but it was an honest mistake in whiched they fixed with no problem.
They have very nice lessons for my French horn
Friendly, efficient service
Patrick.... Just Yaaaay 😁😎
Excellent friendly service.
I came and they were super friendly and gave me free rosin cloth and stand for my insrment I got a cello btw
Always really helpful. However, as a band student whos busy on the weekdays and often saturdy. They need to be open for some point during Sundays.
Helped us get a huge bass home, always helpful and polite!
Great store, go there for all my band needs.
The people at Kessler have always been helpful and informative.
Its in a nice increment and has nice people to help you out
Great place for musical instruments and lessons
Nice environment. Reliable
Reasonable rental rates
Great people and good teachers
Great and knowledgeable staff!
Bought my first trumpet here
10 stars!