Scheduled an oil change, tire rotation and plugged a tire(which I brought up when I got there). I waited there, but for 2 hrs. They were waiting on my oil filter to be delivered... We had scheduled this 2 weeks prior and they didnt tell me when I in got there that that was the situation. Better planning and better communication wouldve given a better review. The people were very nice though and the waiting area was top notch!
This was my first time here...and it will not be the last. They do quality work, and the bill I paid was less than the online quote I received! That was a pleasant surprise. The waiting room was comfortable. They even have Roku ! The staff is friendly. I felt that my business was appreciated. Thanks Bangor Auto !!!
Great shop, great people, great prices, they were super friendly and helpful when I walked in, they explained and went over everything when I came back in to pick up my truck. I would definitely be back if I was staying longer, but Ill definitely refer anybody and everyone I know in the area to these guys, I can not thank them enough for getting me in and fixed up on such short notice.
We were stranded and they helped us get back onto the road. good people.
Friendly and knowledgeable staff, very nice waiting area and restroom.
This was my first visit to this business. For twenty years I have gone to Sullivans. Well, my daughter told me about Bangor Truck and Auto and I decided to give it a try for my new to me car I just bought. I received great communication from the first call. I received a call while I left my car(my choice) to let me know that I did not need certain things done that I had asked for. Thanks for being honest! I did have a couple other things that were needed and they communicated with me before doing the work to ensure I wanted it done and the expense to expect. Prices were fair and I was very pleased with the quality of work. I met the mechanic who was nice and thorough, and left my car without grease stains as I have had at another business. Shout out to TJ at the counter who had excellent communication with me and made the process easy. I will continue using this business and recommend it to others.
Great atmosphere. Very knowledgeable and honest shop!
We would give 10 stars if we could. We were going to Bar Harbor (from WV) and something hit the radiator on our Winnebago RV near Bangor. After a couple of days searching for help, we found these guys. They were super to work with, reassured us that everything would be ok, let us stay in our RV in their lot while ordering parts and then did outstanding work actually doing the job.
My camper brakes were not working nearly as well as they should. After the dealer spent 9 months trying to figure it out, and failed, I took it to Bangor Auto & Truck. They quickly found the wiring issue. Its not necessarily the work that impressed me though. It was the communication. Now I did come right out and beg them for their best effort as far as keeping me informed with any new developments. But they were all very understanding, pleasant, and very knowledgeable about what they were doing. From the manager, to the mechanic, to the man and woman at the front of the building. I hope they see this and realize how far customer service can take you. Its one thing to do the work and do it right, but customer service and proper communication goes a long way with all of us pain in the butt customers. Thank you for the effort!
Good people. Connections with Scouts. Growing fast. Only place I allow to align my car.
Awesome customer service. Very friendly atmosphere.Quality work with great service!
Great place! The people who work there are so friendly and efficient and the customer service lounge is incredible. They serviced my Fiat 500L quickly and the price was much less than the dealership charges. I highly recommend them!
We needed an oil change for our RV while traveling through. We had difficulty finding a place that could get us in with 1 day notice. They got us in and were very nice. Let us bring the dog in, offered to drive us to lunch when it was taking a little while, and were overall very courteous. Nice waiting room. Very reasonably priced...if we lived in the area, we would go again.
The staff at Bangor Auto & Truck care about your experience and the services they provide their customers.Ive been a customer for 4 years and HIGHLY recommend them for any mechanical services your vehicle might require.
Vry good service and always a wonderful experience, great people to talk to.
Excellent service very courteous
What an amazing group and I cant thank them enough for making our breakdown/transmission issue in our RV a little easier to take. Very knowledgeable in RV repair. First rate and first class! I highly recommend them.
Good Diesel mech is hard to find. These guys took care of my 6.6. Would recommend.
I completely trust Bangor auto & Truck with my vehicle service and repair.Always professional and prompt.I wouldn’t take my car anywhere else!
First, I only give 5 stars after several experiences with a business.2006 F-250 SD w/6.0L Powerstroke.Scheduled an 08:00 appointment, they took me in promptly at 08:00, great. I described the problem to the mechanic and about 45min later they gave me the diagnosis and estimate. Gave the go-ahead for the work and a few hours later it was done. It was a time consuming repair and they preformed the work in a reasonable time, great.Have been driving the truck for about a week and repairs have fixed the problem and the work done appears to have been professional.I will upgrade to 5 stars after a couple more visits that yield the same results.I dont trust repair shops and usually do my own work but Im already planning on having more work done by them this summer. That says it all.
Excellent service! Repaired my 98 box truck perfectly. Fixed my steering issue in a very timely manner and for $200 less than quoted price. In no time my truck was back on the road! Thanks again!
Fast, friendly, quality service and fair prices. Great waiting room! Will definitely return as needed.
Awsome service, friendly staff and a fair price. They do your repairs right the first time. Unlike some repair stations. Good job Bangor Auto & Truck.
This is a little out of the way but the service is outstanding, friendly and efficient. Great waiting area with WiFi and coffee. Clean and modern.
Absolutely AMAZING customer service! The waiting room is nice and comfortable. Staff is Knowledgeable. Quick and good quality.
They go above and beyond. Clear, conciseCommunication and a refreshingly tech-forward mechanic (text and email alerts and updates).
Amazing business. The staff was very knowledgeable, diagnosing my engine problem and repairing it same day for a low cost. The waiting room was modern and clean and the mechanics were honest, not trying to upsell me anything. Will be returning in the future!
Finally a place you can bring your vehicle and be treated fairly and honestly at an reasonable price for repairs. Bob & Tina run a great business and this is the only place we will bring our vehicles. Great Job guys!! Lisa Caron
Great service and prices!!!
Thorough evaluations and knowledgeable staff. Best in area for RVs
Love this place! Always friendly and helpful!
Honest, hardworking, accurately diagnosing problems people. Great to deal with.
These guys are great! More than willing to accommodate, very knowledgeable fair prices for fleet, commercial, or personal vehicles. Motorcycle inspections also!
Very nice &clean grate pepole to do business with...
Great customer service, very knowledgeable mechanics, wont find a better garage in the greater Bangor area
The only place I take my trucks! Great service and fair prices!
Compared to most places of their size, they are pretty good. Once in a while they want to change a part thats not quite ready yet, but that happens everywhere.
I was looking for a macanic and I saw your sight and was reading your services and I was interested in doing business with you.but ICalled four times in a row and let it ring 7 times and nobody picked up.I thought you guys where top notch but boy was I wrong.
Great company.