My husband and I worked with Neal Matthews to buy our new car and I cannot express how helpful he was! It was hands down the best experience either of us have had buying a car. He listened to our needs, took time to walk us through the process and was NEVER pushy! It was the exact opposite experience we received at another dealership. Neal took time to really understand what we were looking for in a car and helped us find the right car. We worked with Shane in finance who was also excellent! I cannot recommend this dealership enough if you are looking to buy a car!

We have bought 4 cars from this dealership. At first we were not impressed with the customer service, but we got a great deal on a car. Well, they must have some new guys, because our recent experience has been excellent. Sebastian was our salesperson. He was NEVER pushy or made us feel uncomfortable. He is the master at communication. Always calling me (99%) or texting me with all the details. And James the service manager is excellent also. He gave me his personal number, and every promise he has made has come to fruition. I love my new car, my wife loves her new car, and we both got great deals. Check this place out! I don’t believe you will be disappointed. Great service, great price, great warranty….and the free oil service and tire rotation for a year, icing on the cake. Just my two cents!

If I can give anyone any advice from this review let it be to get your car from here. While I’m sure the other salesman at this Hyundai dealership are great, Sebastian specifically is AMAZING. He is very welcoming and helps you with all your needs and questions for your buy. Not to mention I decided to stop in last minute (literally.. 15 mins before closing) and he still helped me until we left with my car! He is very knowledgeable with all Hyundai’s and took his time to go over every inch of the car with me to make me more familiar and comfortable with my new purchase. After purchasing the car I had a few questions about the car itself a few weeks later, I called Sebastian and he was always ready and willing to help me with any questions I threw his way. I know for a fact that if any friends/family are interested in buying a new car I will send them straight to him! Thank you so much Sebastian and Carolina Hyundai for helping me with my first ever car purchase! :) I really hope this message gets back to Sebastian. He deserves an applaud for his expertise!

Purchased a 2021 Hyundai Kona. Roderick Jackson really made the experience easy and straight forward. He went above and beyond to make me a deal. One of the best salespeople Ive run across over the years, ask for him! Definitely recommend buying a vehicle here.

My wife Michelle bought a 2021 Santa Fe. Roderick Jackson was our salesman. What an awesome knowledge guy. Spent time with my husband and I. We took a fun test drive where Roderick showed us all the perks of the vehicle. He went over everything with us and more. I would recommend Roderick Jackson

The parts service advisor was very informative and sincerely a pleasure an helpful.

Rather disappointed with the sales team here. This was our second trip here. Told over the phone that vehicle was there on the lot only to arrive and find out it had been shipped to another dealership (questioning the truth on this one). Walked around the lot looking for vehicles similar to what i was looking for. Found one similar, was first told the vehicle i was looking at was a 2019. Then before the test drive I was told it was a 2017. For a show or test drive fully loaded vehicle it was fithy. Vehcile had not been cleaned. Just drove onto the lot for show. Other vehicles for show on the lot were not the best looking either (scratched rims, scrathed paint, etc). After the test drive, I proceeded to go in and conduct business. Rather than working with me to try and get me into a car. They were more focused on financing and trying to sell me a $2,500 warranty even though it was clear I was no longer interested in the deal. In the end. I would avoid this place at all costs. Very unprofessional, very disorganized, overall bad experience. Rather disappointed in Salesman Spates and the sales manager*ps only star because I couldnt give it 0 stars or half a star....

My husband and I bought a 2022 Genesis GV70 at this dealership this past weekend. Our journey began back in July when I saw the vehicle and wondered what type of car it could be. Instantly, we were greeted by Roderick Jackson, Sales Consultant, and he provided us with assistance during the entire process of ordering and receiving our vehicle. He shared details about the vehicle and took us for a test drive. He was very professional. I am sure that the other salesman are great there at Carolina Hyundai of High Point; however, Roderick provided Outstanding service to us.

Mr. Larry Spates has been my salesman twice now, and he goes the extra mile, despite the issue. Hes become my go-to guy, When it comes to buying an auto. Dane, the manager, is beyond nice, as well, and he meets you where you are, whether rich, in-between or struggling. You are always treated like you matter, whether you buy or are looking only. If you want an honest, kind, and hard-working person to deal with for car-related purchases, LARRY SPATES is the gentleman with which to speak! Thank you, Larry, and thank you, Dane, for your time going over all paperwork and happily explaining anything customers have questions on. Winning Team? YES!

I hope this can reach someone at the dealership. I had to drop my new car off for some warranty work and there was a bit of miscommunication and it took longer than estimated. Matt in the service department was able to help me out tremendously. He was courteous and helped to keep me informed when I was previously a little in the dark. After working with him things came out smooth and my vehicle looks great. I just want to say my appreciation for Matt!

I had the best experience buying my new Hyundai with Eric Starrett. Everyone at the dealership is friendly and knowledgeable and never pushy. Eric listened to what I wanted and we worked until we got it within my budget without having to sacrifice the “extras”. I know I can call him if I need anything in the future. Their customer service doesn’t stop after the sale. Thanks for a great experience!!

I traded in my 2019 Tuscon for the 2022 model. With each purchase, I didnt feel like they were trying to sell me a car; instead it was let me help you find what you want. Very personable, from Rick (sales) to Shane (finance). Thanks!!

Service was fast, great customer service and definitely appreciate Jared assisting me with my service concerns. Loved that they washed my car after service.

We had an exceptional experience at this dealership with both the sales manager and our salesman Nick Scofield. He was honest, knowledgeable, went the extra mile to find out information for us and got back to us immediately. I would highly recommend buying a vehicle from Nick!

I had my headlights restored. The service was excellent. I was met by a friendly and polite service assistor. They performed the requested service quickly and completely. Best of all, they washed and wiped down my car. Service at its best. Thank you Carolina Hyundai. 👍🏽👍🏽

We had a problem to start and felt so deflated and stressed. Nevertheless, after speaking with Matt McNeil and Brian Basham they made everything alright. The professionalism and swift to act was phenomenal 👏🏿. We are so grateful for those guys. Thank you and yes we are extremely satisfied.

Quick in and out. Courteous staff. Courtesy car wash I wasnt expecting.

Roderick Jackson was our sales rep. He was very knowledgeable and personable. He Worked tirelessly at showing us several different vehicles. He even brought our new vehicle to our home after it left the service department. I am recommending everyone to him and When it’s time to purchase another vehicle we will call him. Thanks again.

I live in Atlanta and was home visiting my family when we came to Carolina Hyundai of High Point looking for a new vehicle. We were introduced to Brian Gibble first who was very personable and easy to connect with. He then introduced us to Sagar Patel who led us through the entire car shopping experience. Sagar was outstanding! He made me feel extremely comfortable with my first ever car purchase and his knowledge of the vehicle blew me away. Every question was answered and the detail that he shared peaked my interest even more. He was never pushy or aggressive. He allowed my family and I to have the space to experience the car and he served as a wonderful resource throughout our time at the dealership. We were concerned about touring vehicles during the pandemic and Sagar took all of the precautions (wearing a mask, social distancing) and put us at ease. I absolutely fell in love with the Santa Fe Limited and Sagar made it easy to move forward with the purchase. He texted to let me know updates and was available by phone for any additional questions that I had. Guadealupe Hewitt, the finance manager was also in constant contact to answer our questions and keep us up to date on the process. The day that I picked up the car and finalized the purchase, Sagar went over every single detail of the vehicle (all buttons, customizable options, and settings) to make sure I knew the vehicle inside and out as I drove it off the lot. With so many amazing tech features, the time he spent going over the car functions was invaluable. The day after I purchased my new Santa Fe, Sagar followed up to make sure I was enjoying the car and to see if I had any questions. He truly went above and beyond to make sure my car purchasing experience was superb. We will definitely be coming back to the dealership for future vehicle purchases. The staff, service, and vehicles are all top notch! I walked away with the car of my dreams!

Always very Pleasant place to visit and their service department is excellent

I worked with Patrick Fowler to find my dteam car. He did the impossible and I love my 2021 Hyundai Sonata Limited.

I had a very good experience buying my vehicle. The salesperson was polite, clear, patient and very knowledgeable of the product. I am very happy with my purchase and I definitely recommend Carolina Hyundai of High Point.

I’ve gotten three cars from here two rod Jackson was my sales person I had a great experience and he got me exactly what I wanted and was very pleasant thanks for making my buying experience always top notch

Great service experience and very professional people.

Pulled off the lot in a 2021 Hyundai Tuson 💪🏽💪🏽 Mr. Roderick Jackson helped me get the best deal for my particular situation. He didn’t make me feel hustled (like I did with my previous car). He was very patient and answered all of my questions, in addition was very knowledgeable about what he was offering me. I would highly recommend to anyone!! Go check out Mr. Jackson and let him get you right

The customer service was great. They took the time to show me my options I had and let me test drive 3 vehicles. They got my payments where I needed them. They were not pushy. I highly recommend them to anyone looking to buy a new vehicle.

Their service department is slow, I made at appointment to have my oil changed at 1430, it wasnt till 1635 when my car was done and ready. It wouldnt be so bad if the staff would explain why it is taking so long. Not to mention this is not the first time its taking a long time to do a simple oil change

I highly recommend Carolina Hyundai to anyone looking to purchase a new or used car. Our buying experience ( 2020 Hyundai Palisade) was easy and straightforward with none of the back and forth haggling you get with other dealers. I would give them a sixth star if I could! Do yourself a favor if your in the market for a Hyundai and check them out, this is our third and we are extremely happy with the brand.

We bought a BRAND NEW Hyundai from them and within a year the paint started chipping away. Come to find out Hyundai had painted all white Elantra’s that year with a compromised paint. They proceeded to tell us they would do one touch up (ASAP) and we were on our own for the rest. So needless to say the car looks horrible. Do not buy a car from this company because they clearly don’t stand behind their own product or believe in true customer service policies.

I recently purchased a 2020 Hyundai Santa Fe from this dealership and my entire experience was wonderful. All of the staff were very helpful and friendly and made me feel comfortable through the entire process. My salesperson Roderick Jackson made the car buying process simple and quick which I really appreciated. He was very knowledgable in the two models I wanted to look at and explained the differences as well as showed me how everything worked inside the vehicle. He genuinely cared about what I wanted and needed in my new vehicle and made sure I left with what I wanted. I couldnt be happier with the car and service I received. I came to this dealership because of the great reviews I read and I am so glad I did. I recommend this dealership and Roderick for any car buying needs.

I called there Friday morning to see if they could look at my Elantra for repairs. The person I spoke with took down my information and said someone from the service department would call me back but never did. I guess you don’t want my business. I’ll just wait until my regular mechanic at Beamer Tire can see me.

I went in on 1/25/2021 seeking a particular car. I was greeted at the door by Mr Roderick Jackson. He had an awesome attitude and a warm personality. He was very professional and knowledgeable of the car that was best for my situation. I drove off of the lot in a 2021 Hyundai Kona SUV. I was looking at a 2020 but he advised of an upgrade that I quickly grabbed a hold to. The overall atmosphere of the office was welcoming, professional as well as personal. If you are looking for a good deal on a new car stop by Carolina Hyundai in High Point today and ask for Roderick Jackson he will set you straight..

We went to the dealership to just look around with no intentions of buying a vehicle that same day. However, the sales rep-Larry Spates was so friendly, nice and not “pushy.” Everyone we encountered there was the same way. We got a great deal and drove away with a new SUV! This was by far the least stressful and most enjoyable car buying experience we have ever had! Thanks Capital Hyundai of High Point!

I recently purchased a 2021 Hyunda Palisade and Eric Starrett was amazing to work with during the sale and we have remained in contact since the sale. I highly recommend him. Blain handled my paperwork and he was awesome! He walked me through what I needed and didn’t need instead of trying to sell me things that were not necessary for my personal situation. Great job guys!! I’d work with you both again! ❤️

Helpful and friendly and very informative, was a little bit pricey but worth it to help keep my vehicle in good shape.

We had a wonderful experience buying our New Tucson through Carolina Hyundai of High Point. We worked with Larry Spates who was nothing short of exceptional! He worked with us every step of the way and the entire process was absolutely painless! Go check them out or give them a call. Either way be sure to ask for Larry!

Inspection. Friendly and helpful..

I recently bought a used car from this dealership and Larry Spates was my sales rep, he was awesome! I came in to test drive the car I wanted and then I was back two days later to buy it. The process was super quick and easy. The staff was polite and very professional. I would definitely recommend buying a car from them!

The Service Dept is awesome ! Respectful and considerate advisors and technicians are the reasons why I drive from Greensboro to have my car serviced here.

Alternator went out on my car and I took it here. I wasnt able to speak with someone directly when I first called. Of course they were probably slammed with customers so I left a message. Got a call back from Zack about an hour or so later and I told him what I thought might be wrong with my car. I had to have it towed to their dealership and everything ran so smoothly. Car broke down Saturday night and I was back on the road by Wednesday afternoon. Zack was really great to work with and answered all my questions. He just really took care of me. I couldnt decide on whether to take it to the hyundai in Winston-Salem or this one. After reading the reviews (both had pretty good reviews) but this one had more positive reviews. Im glad I decided to go with Carolina Hyundai of High Point. Thank you guys. Ill be back if I need any more services for my car!

This is my first experience with Carolina Hyundai and I must say that they have exceeded all expectations so far. Larry Spates knew what I was looking for and let me know when a possible match would be delivered. I visited the day the car hit the lot and purchased that day after a test drive. Larry spent over an hour explaining the electronics and options on my Palisade. Very knowledgeable and very thorough.

Hyundai and Kia are sisters and located together. Ive bought a car from both Hyundai and Kia, which are both extremely reliable vehicles. Whether its sales or service, and both are excellent, they will help you with your vehicle needs. If you are looking for a vehicle not on their lot, they will do their very best to find what you are looking for. Hyundai had to do this for me and found what I was looking for: a Hyundai Santa Fe Sport Ultimate with Tech Package.

Nina is amazing!! Bad services delays due to lack of employees

Got my car painted. Matt the service advisor took great care of me. Thanks!

Had an appointment at 745 this morning to have two recall done on my Sante fe sport. Got there and was told that the recall are computer issues and that the computers have been down since Monday. This is Thursday was told I would have to reschedule. When I asked them why didn’t you go call me and let me know so I wouldn’t have taken the day off and I wouldn’t have driven 30 miles to bring the car I was told we have been trying to get in touch with everyone it’s worldwide. Well world wide is not my problem, your office on n Main Street in high point is where my appointment was that I made over a week ago that you also sent me a text to remind me of my appointment. Very bad customer service with an issue that is a recall. Have a little respect for customers in situations like this.

I have bought 4 Hyundai Vehicles from them. My most recent was a 2018 Hyundai Sonata Sport. They always treat me like family. Would never go anywhere else.

Great interaction and service from the parts team at Carolina Hyundai, specifically Jeff Hutchins and Chris Bolin. They were great to deal with - responsive, competitive and professional. Thanks for the help sourcing the crossbars for our Santa Fe, gentlemen! Five stars.

It was a great experience. Everyone was extra nice.

The best car buying experience Ive ever had. The salesman was polite, knowledgeable, and wasnt pushy (ask for Holden Long). Everyone was very professional and made us feel comfortable. Definitely will go back when Im ready for another car.

The Staff was fantastic. They are always professional and make me feel like my business is important to them. This is very rare some places make you feel like your just another number.

I recently purchased a Hyundai Santa Fe from this dealership. Larry Spates was the salesperson. He was the most helpful car salesperson I’ve ever worked with. He was professional and personal. Carolina Hyundai is very fortunate to have him on their staff. The finance department was equally as friendly and helpful.If you’re in the market for new or used vehicle, this is the place to go.

The Dealership staff was very friendly, courteous and professional. They seem to generally care and want to earn your business. Our Sales Consultant, Sabastian Griffin was wonderful. He was very friendly, courteous, professional and was very knowledgeable about the vehicle.

Very awesome service and Tim was very nice and helpful. Had my oil change and service. Went smoothly and took less time than I anticipated.

Honest and reliable staff you feel confident whatever youre having done that its being done the right way

Sagar was awesome! I purchased a car here because my local Hyundai dealership was less than impressive. I live 2.5 hours away and I couldn’t have had a better experience. Sagar took the time to show me everything about my car before I left the dealership. He was available to answer any question I may have had at any time. Guadalupe, the finance manager, had everything ready for me to sign and I was only in her office a matter of minutes. Thank you so much for making this a great experience!!

I recently bought a Kia from Carolina Hyundai and I am loving it!! Sagar Patel was my salesman and he was very professional and very knowledgeable about my car. He has the best personality! No pressure sales. I had a bad experience with another dealer and he helped make my experience Great!! Thank you so much!!

Went in today to see if I could get my first ever car and let me tell you I had wonderful experience. Everyone is very helpful and kind. But a special shout out to Mr. Larry who was very helpful. I have 0 complaints great place and very quick, they go straight to the point. I am very happy and excited for the purchase I made.

I was in bad need of a car. A friend referred me to Carolina Kia- Carolina Hyundai of High Point. I said a Prayer and GOD put Mr. Larry Spates in my path. He is GREAT!!!!!! A1, and 5 stars all the way! No one else could have done a better job.

Needed to have the new Sportage checked out in the service department and even though they didnt have any open appointments they worked me in this morning and checked out my car and told me I wasnt crazy for a brand new car it was out of alignment and the tires were not balance correctly and that was some of the drive issues that I was having and they got all of that fixed for me and explained everything to my satisfaction.

Went in for a service call. These guys do an amazing job. Car in and out quickly plus they wash the car. Changing from Bob King Hyundai in Winston-Salem to Carolina Hyundai in High point was the best decision Ive made in a long time. Staff is quick to answer calls, quick to set up appointments, and follow-through on their service. Waiting area is clean and organized with complimentary beverages while you wait. Hands down the best service around 💯!!!!

Mr. Jackson made our purchase quick, stress-free and easy. We love our new car and are very happy we made our purchase here.

Great service

Theyre allways super nice and welcoming in the service department. Ive never had an issue, and Ive always left knowing Id go back to them the next time my car needs service.

This place is top notch. The staff is professional and courteous. The facility is clean and the service waiting area is comfortable. Car wash is complimentary after every service! Will be back for sure

Larry Spates was very helpful and very understandingOf my situation and was able to get my family into a brand new carRicky Lineberry

All services were performed in a timely fashion and everyone was very courteous.

The gentleman that drove me home and back to my car didnt wear a mask and told me he had COPD and couldnt although my mother had COPD and MS and couldnt go out with out wearing oxygen and a mask and did just fine. Maybe he should stop working and just retire. Sorry my health and the health of those I love are more important to me then an appointment for car repairs. I will think twice before allowing this in the future.

I was very satisfied with my experience at Carolina Hyundai! Sagar was very helpful and he made my entire experience very enjoyable! If I had any questions or needed any information he got back with me very fast! Will definitely come back in the future and will recommend him to anyone looking for a new vehicle!

Very friendly, good people. A quick & easy visit

Friendly and courteous people

The person that help me was very polite and helpful.Thank you!

The Hyundai is great place buy car at. I visit Tuesday

Larry Spates is a nice guy, had everything ready for us when we got there to get the car, there was a ready for us to test driver when we got there,that is the one that we got take home.Jennifer Lineberry

On a work trip.....software install...nice people and nice area

I take my daughters car here for service. They are always fast to get it in and always do a great job.

By far the WORST experience I have ever had at a dealership. They completely wasted my time. They told me that if I came in they could beat the price that we had negotiated. They called me telling me that if I came in they had major incentives that could only be given in the dealership. When I arrived they told me that the best price they could give me was 1000 dollars more than what we had talked about over email.Completely wasted time. I made a 30 minute drive for nothing. They thought that just because I needed a car that they could finesse me into a higher price because I was in store.

So pleased with this dealership. I purchased my vehicle at another area dealership and it took over two and a half hours for them to change my oil the last time I was there for service. I called Carolina Hyundai and spoke with Jared. He told me that his computer was not allowing him to make an appointment, but just to show up. I did and spoke with Jared when I checked in. Carolina Hyundai was able to change my oil, inspect my vehicle, and wash my car (something that never happened at the other dealership) all within one and half hours. A few days later I received an email offering two free months of Sirius XM radio as a result of recently having had my car serviced at this dealership! This is how customer service should be done. Other dealerships should take lessons from the great folks at Carolina Hyundai.

Excellent experience from start to finish. Stopped in to just look on Saturday and was taken care of by Kendrick. After talking with him and being shown around we decided to come back on Monday and purchase. Didnt have the color I wanted so it is being delivered. Kendrick was great to work with and so friendly! Would definitely recommend paying him a visit.

Great service

Friendly helpful staff

Guys were very on time and great with their customer support. Great service experience !!!

Fantastic dealership! I was in the process of looking for a used car that was still newer and with a great warranty. Carolina Hyundai is exactly what I was looking for. I cannot list the number of dealerships that I went to throughout this process. Not only are their prices fair, but their employee go above and beyond. Not your stereotypical pushy or push over dealership! I will definitely continue purchasing and HIGHLY recommending this dealership in the future!

Easiest I have ever made appointment but my car was ready 20 minutes before they called me to check out. People that work there most of time are friendly just slow. But I will go back.

Quick, courteous, effective service - a tad pricey.

I seriously like this place. The staff, yes all of them are actually respectful and polite. The atmosphere is comfortable. Theres drinks and snacks with restroom. All good things when you may be spending a great deal of money.

It was easy to get a appointment, the service was fast and they did a good job.

The 48 payment lease which covered Taxes Dealer Prep and Licensing sold me as a terrific deal. Wow not requiring a big payment with the 1st lease payment was a sealing of the deal for me. Thanks for putting me in a wonderful car for so little up front. Super Super Ray Dickson

Service department folks are super nice and helpful. They worked on my car fast, determined the problem, repaired and got my car running in no time.

I just worked with Teddy Frye, and I can tell you he is great to work with. He understood we had a family budget and worked hard to ensure we stayed in the budget. Very easy process from beginning to end! Thank you Teddy!

Dropped off daughters car for recall repair. Was ready same day. Staff were nice.

I got my car from here in 2013 and they have been servicing my car since Ive had it. I just want to say they do a great job by making me feel welcome when I have my car serviced. I also know most of them by their names. So Thank you Tim, Roy, Miss. Toni, and the shuttle drivers Tim ( I know he no longer drives any more, and Phil. If I missed any name please know you do a great job also. These guys communicate with me, they go in detail to let me know what is going on with my car, let me know prices before they start the work, they greet me when I come and when I leave they always say we will see you next time.

We had been looking for cars for over a month, almost gave up because car shopping is a hassle. So glad I came here and met Roderick. Absolutely the best salesman I ever met, and I have met a few. Absolutely worth the drive, especially when you KNOW your driving home New!

My first year of servicing was great. Year two has not been such. Each time I have gone online to request service, no one ever responds via phone or email. I have had to call each time. My tire pressure light was on, my husband took my car by the dealership, the gentleman at the desk told him to take the car to a service station and put 40 lbs of pressure in each tire and the light would go off. Never offered to have it checked out by the service team. So my car now has air and not nitrogen in the tires. I have requested an appointment twice this week online to have my car inspected, at the time of this post I still have not heard from them. Poor customer service response. The service guys are great, always do a great job servicing the car, its getting the service scheduled and the tire incident that prove their service department folks who schedule are a bit lax. This is my first Hyundai, and will likely be my last if their customer service does not improve.

The service department at Carolina Hyundai is first class. They completed my service in less time than anticipated and even washed the car.

Staff has always been kind, friendly and very helpful with explanations and answering questions.

Akan Davis guided me every step of the way and will contact him with my next vehicle

Bare minimum effort from the garage and relaying messages.

A bit more back a forth than I care for but at the end of the to and fro, I felt like I received a fair and honest transaction. Sales people were decent people making a living. I have no complaints. Carolina Hyundai, better then most!

Great customer service

Service was quick and very efficient, waiting area was equipped with coffee and danishes which I thought was very complimentary! The staff was also very friendly. I will be back!