Awesome customer service!~ My stylist wanted me to buy a type of hair. I was nervous to call because sometimes asking questions makes people upset. But not here; they told me about all the different brands that make that type of hair and asked me to call my stylist to make sure I got the right one. Also, I let the lady (I didnt get her name, forgive me) know that I wasnt feeling well and would send my husband to pick it up. The lady wished me a speedy recovery and made sure I got everything that I needed. Now Im on my way up there to pick up some more stuff!
The owner is a Beautiful lady and she cares about her costumer. My Daughter and I will continue to come from Midtown or wherever we are to purchase what we need. Thank you 😊
Nice I believe they have been on the location for many years Black owned 😀❤👍💃Very nice people!
Great Customer Service! Well worth the drive.
I just visited their BLACK OWNED establishment. I was treated surprisingly sufficed to say, with respect. The staff was friendly and the store is WELL stocked with all the products of youre accustomed to. Prices were decent. Great adequate parking and location right off the interstate. The ONLY major drawback is that a vast majority of the products were priced. Im not sure why, perhaps from getting more merchandise or not being open that long. Im still happy to support ANY black business ESPECIALLY how were being treated at other establishments
I called to ask did they have a certain type of hair. They were so rude on the phone sounds like little teens, if you want support we have to be more professional. Make sure who answers the phone talk more professional, customer service can make or break you.
Nice employees clean organized store with everything but some prices a little high
They have everything I love them and they are close to my home
Good shopping experience. Great prices, good customer service, and clean store. I like to shop where Im not stared down or made to feel like Im going to steal something for a dollar. Plus its black owned. I love it
Staff was very helpful she helped my crazy uncle 😜 and was very professionalThanks!!
Great service! Great prices! With everything I need! Thank you!
The customer service is very professional and courteous. The prices are very affordable and the store is clean and neat. I will continue to support this business.
Black owned and stocked! I make sure I buy my supplies from them first.
The best supply Ive gone into. They give great service that cant be beaten. Ill always go there from now on.
Had what I was looking for and more. Loved the cashier.
Ive been trying to get to this store since I got in Detroit I finally had a chance today the staff she was very very polite and helpful the prices was great and the music was on point Ill definitely be back
Ive been shopping here for a couple of years. Its black owed so I love that part. Staff is friendly and helpful.
I love it here they are very helpful as well as very polite this is my go-to beauty supply store
One of the best own black businesses.
Extremely professional and had a great selection of wigs and other items. Kudos Ladies
Clean and fully stocked and black owned, my new store for my hair needs.
Please take the time to cater to Crescent Beauty Suppy which is a Black owned store. The store is clean, well lit, and well stocked with all things beauty. I felt respected in the store and felt welcomed. The people were friendly and available. It was worth the drive from where I live.My only one small critique is that the music in the store was too loud. With us wearing masks it becomes more difficult to hear each other and I have a hearing deficit. I would definitely continue my business at the store. Keep up the good work.
Black owned is always where its at. And the young ladies attitudes has improved 💯. They were extremely kind.
If you want your money took, go to crescent. They are disrespectful. They will not give you your money back or allow you to trade after I bought the item. Never left the store just wanted something different......shop somewhere else!
Out of all that hair. Dont carry a good quality of hair for braids and shades of salt and pepper hair.
I really wanted to like this place & support them and spend my money there but they dont have any good or popular products here at all. And this is my 2nd time visiting them, the first time was over a year ago and the most recent was about a week ago and still seems like the same old products are still on the shelves smh
I never knew this store existed until I needed to make an emergency stop. I’m happy I did! This black owned business was clean friendly and inviting, not to mention the excellent customer service. Full line of natural beauty products and everything else one could think of. Thanks for not following me around the store, thanks for not having all of your products locked up and thanks for killing the stereotype. We can run a successful business with great customer service. I stayed in that store longer than I should’ve. I love this store!
I will continue to support because it is black owned. But when I called the store today I politely asked if she can put a crochet latch hook on the side for my boyfriend (since he wouldn’t know what it is) to pick up because he will be there in 5 minutes. She was like “no it doesn’t work that way he can just come in and pay for it” etc and was very rude. I asked politely and didn’t appreciate her tone. I understand if a store doesn’t put things to the side. I don’t have a problem with that at all since I myself have worked retail - but she didn’t have to go off and say it rudely. I’ll continue to shop there but I don’t care for the customer service or whoever that lady was who answered. Hopefully these associates continue to be trained well enough to represent a black owned business.Other than that, they have plenty of products and a great selection.
This is the only beauty supply that I go to. I love how helpful and pleasant are. They always have what I am looking for. I also love that it is black owened.
I absolutely love this store i traveled all the way from downtown its the only beauty supply i shop at
Friendly-Affordable-Quality excellent service and products
No. Complaints. Well stocked.. Service was reasonable..
Me and my fiancé was looking to support (black owned business) Great he found a beauty supply store! Unfortunately my first trip there was NOT GOOD with the young lady that was there at the time. The young men was good at his job also his customer service was on point. Her attitude was awful, she wasn’t helpful at all. I didn’t return because I didn’t want any problem I had my children with me. It suck that, she’s the bad apple that drove out a customer.
Had a very big section of crochet hair. I wanna go back get try other colors that I saw. The ppl were pretty nice too.
Exactly what I needed, no hassle, no games, no disrespect lol.
Black owned and they always have what I need! 😊✊🏾🖤
I had a wonderful shopping experience in this beauty supply store. I felt safe and comfortable! The staff were helpful, kind,professional, and very accommodating! I look forward to my next visit! I just wished they enforced the mask policy since the covid-19 numbers are increasing! Other than that I will tell my friends to patronize this establishment especially since its Black owned! I have a far drive to this beauty supply store but definitely worth it!
Very friendly workers and great variety in products.
Love over there
A well stocked Black owned business with reasonable prices❣
I found out today that a former beauty supply place I used to buy my beauty supplies over 8 years ago is now owned by Crescent Beauty Supply, and I was very happy! The customer service from Latoya was great, and I found what I was looking for and more. I will purchase all my beauty needs at this location starting today. Make sure to read the quote on the side of the building from Maya Angelou.At last, a beauty supply business the Community can be proud of and support because the customer service is great and fully stocked to meet all your needs. You do not have to go to the beauty supply store on the same block as Crescent Beauty.
It has everything that a woman needs to take care of her hair when I say everything I mean everything!
Far drive for not a excellent variety. But its black owned so thats a +. Return policy is 3days which is not convenient AT ALL.
I love shopping at a beauty supply where the people have hair like mine. They’re professional, knowledgeable, and all around A1.
Nice and a variety of wigs also beauty products.
They had an absolutely fabulous sale going on! The staff was extremely helpful and courteous.
I love the human hair I got from them curly hair
Customer Service always great! They are personable, professional, and friendly! And great prices!
BLACK OWNED ❤ A pleasant experience 👍🏾 I hate the fact that a reside so far away. I enjoyed spending my hard-earned $ here. Im so proud of CRESCENT BEAUTY SUPPLY.
This beauty supply store is so clean, neat, and organized. The staff is very knowledgeable on various products, and hair needs. Very pleasant and professional. I will definitely continue to support. Thank you.
Clean, super helpful and friendly, my new spot!!!
Im giving yall 5 stars and I aint even came to yall yet. I cant wait to make this my new beauty plug see you guys soon. Adios KellysEdit: I called to see if the store carried a solid red braiding hair for some box braids the lady told me no solid reds I was disappointed I planned to come after work guess Ill have to shop elsewhere on that tip. I wish yall could cater to the customers wants.
The people were knowledgeable, courteous and kind I enjoy my visit.
I finally got a chance to check out Detroit’s Black one Beauty Supply and I LOVED IT. I couldn’t find a hair and the sales lady went downstairs and found some. Stop playing with me..... yes customer service to the highest. Recommended was great Attitudes was Great. I’ll be back.
Large assortment of everything, clean store. Jasmine was extremely helpful and pleasant. We came from Ann Arbor and it was worth it, the store had exactly what I want and priced great.
Black owned with great customer service!
Call to ask question about product.. First music is so loud I have to repeat myself... Then she says oh nope naw.. Hangs up while im in mid sentence to see about alternatives .. No sorry no thanks for calling..Nothing but click clack dial tone.... Called right down the street and they went to look... Told me we are out can order it and it will be there for delivery or curbside pick up.. Also gave alternatives for immediate use. And was gracious and courteous..
This is a great beauty supply, I love the ladies that work here & they have great products for an reasonable price. I was under the impression that this place was black owned but I had a conversation with a lady & she doesn’t think it is. She also made a great point to why she felt that way. Is this beauty supply really black owned or is that a lie to get our money? I need answers
Always have what I need in stock. Great place to shop, customer service is fantastic!!
Nice, clean and good sales persons. Its black owned and the people there are kind courteous and helpful
Black owned beauty supply store friendly knowledgeable staff .shop with confidence
They are friendly and helpful. I definitely will make this my go to beauty supply and I suggest that others do the same!!
Awesome Black Owned business. Great customer service an awesome place to shop.
I had the pleasure of stumbling across this hidden gem! The entire staff was kind and friendly and helped me find a great substitute for the hair I was looking for. The store is clean and prices are great. The biggest highlight of shopping here was that I was able to support a black-owned beauty supply in the city. Highly recommended and will definitely be back!
SUPER impressed! Marcel and the other gentlemen there were class acts. They spoke with every customer and they were familiar with the location of all the products. Ive been shopping at Beauty Supply Stores since I was a kid and never have I been this impressed by customer service.The Store was Clean, organized, well stocked and great pricing. I walked out expecting to spend at least 30% more than what I paid.Marcel talked about the importance of us supporting our own and the positive impact on the community. This was great to hear.I wont shop anywhere else...
Very helpful. They have everything in stock as well.
Black owed beauty supply. They were then first to offer same day curbside pick up (please keep it). Prices are right and they offer alot ofnother cool things.
They had exactly what I needed. It was nice and clean. And the young lady that assisted me was very nice. She went to check on a price with no problem and even went back to grab another item when I said I needed two!
Items were labeled, But I charged a higher price. When asked about the items pricing, told they were wrong. They need to lable there items right or educate their sales people. Went across the street and got same items for price marked.
Black ownedThe only thing that bothered me was the young lady who was helping us didnt have a mask on.But I will stop there again
I havent been their yet, but the fact that its black own gets 5 stars PERIODT, i will see you real soon my peeps God bless
Theres very few items that werent available here that youd find at supply stores that youd frequent otherwise. Very personable staff. Aisles are spacious enough to get through and view items. Prices are comparable. For the most part store is very clean, only suggestion is to perhaps dust items that have set for some time. It felt good to go into such a place with people who look like me, speak like me and understand me operating the place...not just being a mouthpiece/translator. Response time on social media sites is very quick reasonable. Hours posted seem to bee correct
Beautiful ladies very helpful love them.
Excellent customer service, greeted time I walked in and was offered assistance immediately 👌 store clean and organized. Employees have good energy. I plan to return again soon and highly recommend this beauty supply business.
Good service great sales
Black owned. New business in Highland Park, Michigan. Helpful, friendly and knowledgable staff!
I love it! Black owned and operated. Reasonable prices, nice selections. Staff is very helpful.
Support black owned businesses. I did❤️Clean, friendly staff and reasonable prices for the items I purchased😁
The best in town! Service is awesome! I will shop no where else from here on..
So excited about shopping here! Today was the first time I had shopped here . Loved it!
LOVE this location!! Staff is very friendly and extremely helpful. Vast variety of products, organized, clean presentation! The only African-American owned beauty supply in HP/Detroit.....please support!!!✊🏾👍🏾
They had what I went for easy to get to cant complain
I love the owner and her personality. She helps you find everything you may need to complete your look. Thank you for having amazing customer service. 😍😍😍
They have some pretty decent hair prices. The lady that helped me was very nice. The iPad register is very slow he had to type the stuff out. Overall it was a good experience today (March 7, 2019).
These ladies are GREAT!
I went there looking for a certain kind of passion twists and although they didnt have what i needed, the employee on the floor was very helpful in showing me all the options they had and even recommended me some different options for hair care !! not to mention, this is a black owned beauty supply !! overall im very satisfied with my visit and i will return when i need something again :D !!
What a great place to shop!Well stocked I found everything I needed, and wanted.
Great customer service and very welcoming.Have a lot of great deals. This is my favorite Beauty Supply.
Excellent customer service. Friendly staff. Good selection.
Service is excellent, great variety of products. Onsite Brow services
Pretty good beauty supply good location
Highland Parks, Black Owned Beauty Supply! They have great deals! Stop in & show them some love! 💖🖤💚
This is my new favorite beauty supply. Their store is clean and nice looking. They have great prices and everyone is nice and super helpful.