user
Whole Foods Market
4041 Waller Creek, Highland Village, TX 75077, United States
Appearance
Whole Foods Market
Comments
De
Review β„–1

Lovely Fresh food loads of wholesome organic..a tad pricey but worth the extra money for great quality food. Baked Goods to die for but they also have many organic and Vegan selections. Very lovely wines 🍷 selection. Even taste testing the wine was πŸ‘Great! Very wonderful helpful staff. Very clean well organized store.

De
Review β„–2

I have to give a shout out to the staff. Exceptional customer service today. The entire team seemed to love what they were doing. Smiles and greetings all around. Well done!

Ri
Review β„–3

Helpful friendly staff, extensive selection of high quality meats and seafood, prepared foods, bakery items, cheeses of the world, beer and wine. Outstanding produce quality and selection. Checkout can be a little slow.

Ki
Review β„–4

I used to love the store. It had a great selection and products that other places didnt - and they were close to me. After Amazon purchased them I thought it would go downhill quickly but it didnt. Its gone downhill gradually. The store is visually an Amazon hub now right down to the service. I spent a decent amount of money which was over what I would consider reasonable and I even had to bag my own groceries. The cashier didnt acknowledge my existence other than to give me the total and I realized then that Amazon had ruined another business.

Tr
Review β„–5

First time Ive been in a Whole Food store. Very pleasurable shopping experience.

St
Review β„–6

Good quality food, excellent customer service. Delicious coffee shop. Their butchers are friendly and knowledgeable. Best place to buy quality meats and seafood

We
Review β„–7

Lovely store to shop in, the prices are significantly higher than Sprouts or even Central Market. I may stop in a pinch, but would never commit to regular shopping here. $$$

Er
Review β„–8

Great location with great food and prices. You can get sandwiches, pizza, coffee, and sush to go or while youre shopping theyll make it. The staff is always very helpful and friendly. It would be nice if they had a place to turn North on 2499. The Justin and 2499 intersection is slammed during rush hour and weekends.

Ra
Review β„–9

Went to Whole Foods 4-5 times on a recent visit with family. Very nice store for organic, fresh produce and fruit. Excellent selection of gluten free foods and craft beers too! Sale items are priced competitively and we also like thier private brand. Appreciated my Amazon returns could be dropped off quick and easy at their Customer Service Counter. Recommend!

Ch
Review β„–10

Rude cashiers. Next time I make an hour and a half drive into town to grocery shop, I’ll choose a store that treats their customers with some dignity. They acted like the size of my purchase was an inconvenience. πŸ™„

Pr
Review β„–11

It is a good whole foods store which does maintain goods and replenishes quickly. Hopefully they will address the dairy section freezer, soon.The deals on beer are better than most stores within 10 miles radius.

Bo
Review β„–12

Whole paycheck a fascinating gourmet shopping experience. Great selection and variety

Jo
Review β„–13

I was discriminated against by an employee at the door. I was with my three year old and decided to leave rather than spend my money at a place that doesn’t want my business. I will never shop at any Whole Foods because of this very negative and unpleasant experience. I went to Market Street and the employees were so nice. Totally different experience. When I go to a grocery store I expect to go in, buy what I want, pay and leave. Whole Foods has nothing that other stores dont. No need to go through harassment there to buy what you need

St
Review β„–14

Clean, friendly Staff, great variety πŸ˜πŸ‘

Jo
Review β„–15

We looove Whole Foods! I can feel good about the things I buy four my family and the employees are all so sweet. I have an assigned personal shopper each time that I go because of my disability and each time they are great. Thank you WF team!

Ca
Review β„–16

Cynthia at express lane was so kind abd amazing. I never tried the whole fotos amazon app and she was so helpfull

SM
Review β„–17

It was very nice. Had a weird incounter. A guy left his wallet wit exposed money and phone in a cart.

Va
Review β„–18

Best place to shop for groceries. Produce is fresh and you find any niche item you are looking for. Helpful staff.

Yo
Review β„–19

Ah i love this place, getting the quality food our bodies need. All of the workers there are amazing and the mushrooms selection is better than other grocery stores. I love that we get a discount because of the Amazon Prime membership. The variety of foods and brands is great so you can always try new things. As a vegan I loved how the variety in the plant based items!

Go
Review β„–20

Great selection of organic food, snacks, etc. with plenty of discounts for Amazon Prime members

Ar
Review β„–21

I mean its more expensive than it should be but overall its a really good market

An
Review β„–22

Ive been to other Whole Foods...mostly in Dallas. This Whole Foods waa excellent!!!

Sh
Review β„–23

Whole Foods is always clean and their customer service skills are on point. Their produce is very fresh and if you are looking for organic, this is an excellent place to visit. Do not forget to download the Whole Foods app and connect it to your Amazon account especially if you have a Prime account as you will almost always save if you scan it at the register.

B
Review β„–24

The bakery goods are superb.

Li
Review β„–25

DO NOT use the Amazon pick up here. They will lose your items, make you return to the store even though they cant find your items, and then hang up on you.

Tr
Review β„–26

You won’t find any processed food here. Everything also tastes better when it’s bought from Whole Foods!

be
Review β„–27

Uh oh, shouldnt have asked. Visited the taco bar at 11:15 this morning. No tacos. When I asked she informed me that they open at 11. Checks the time and flippantly says, were running late. Walk by 5 mins later, they are chatting, completely unbothered by their failings and again, NO TACOS. Stars are for the meat, fish and coffee. Whole Foods seems to have gone downhill a bit.

Ch
Review β„–28

Excellent healthy foods grocery store. Very good coffee shop inside. Staff is very friendly and helpful.

Al
Review β„–29

So grateful to have a Whole Foods close to me. Their produce cant be beat. It is always so fresh and there are so many options. It last 2 to 3x as long as other stores and the prices are very competitive for the quality. I also love the bakery. Tiramisu and the turtle cheese cake are amazeballs! Better than most stand alone bakeries! The local food options they carry are appreciated as well as the wide variety of healthy, quick grab and go options.

Ro
Review β„–30

I had a simple Amazon return which involves minimal human communication yet somehow Zane was able to make me feel as his bad day should concern me.Rude and dismissive in a situation that a simple scan and walk away was in order.

Yv
Review β„–31

Store always clean and best customer service

st
Review β„–32

Always great very friendly and helpful staff. This is one of the best in DFW if not the best. There are always fully stocked which is a plus too.

Ma
Review β„–33

Great quality and service, both The Amazon service is exceptional

My
Review β„–34

Enjoy shopping here theres so many nice things that I dont normally find.

Je
Review β„–35

I was excited to find out the bakery made vegan cakes so I called ahead and ordered one for my birthday. Unfortunately the cake tasted completely stale, everyone who tried a bite agreed it tasted like the cake was over a month old. While I was disappointed in my birthday the bakery has had other vegan baked goods that have impressed me before, and I was able to receive a full refund on the cake with no problem. Customer service was extremely helpful and I still recommend the baked goods, I think it was just a fluke this one time.

Yu
Review β„–36

One of the male cashiers made an assumption when I brought paper bags to reuse for my purchases. He said to me β€œWe dont take it back.” I didnt understand the subject since this cashier did not greet me at all but talked with other team members and ask some questions about the paper ag I brought. Trader Joes was appreciative a lot more than I expected, never imply or give me negative feedback with random assumptions. Lack of communication and his tone of voice and physical attitude with customers is very unprofessional. Very bad impression. I dont want to come back here anymore.

A
Review β„–37

I would recommend this location. I came here with my spouse to get speciality items that are usually found on the shelf. The fact that certain items are available to my spouse when theres a designated hunt for a purple sweet potato or bartlett pears just makes this a first stop. The lot has sufficient parking and handicap parking as well. There are power doors to ease entry into the store. Jan2021

No
Review β„–38

Very personable and professional staff.

Ro
Review β„–39

When your willing to drive 30 miles past to many grocery stores to count to shop at Whole Foods Market for the fresh selection, outstanding customer service, and clean facilities says it all.

Mi
Review β„–40

Great selection just far too pricey for me

Ca
Review β„–41

Love the variety of healthy, organic, and plant based options here. Some things are really reasonably priced and others are so expensive.

Gr
Review β„–42

Great seafood and meat selection. love it here! The sales staff is so friendly!!!

Ti
Review β„–43

I dont usually write reviews on places like grocery stores, as there is usually not much to say. But in this case I want to let people know about the coffee at the Highland Village Whole Foods. First, this is pretty much our daily stop in the mornings to pick up our coffee, and I have to say its because of the quality of the coffee! None of the bitter, burnt, over roasted flavor of Starbucks (cheap coffee sold at a premium to people that dont know any better!), but a smooth, rich and flavorful taste; much more satisfying.And, invariably, after getting our coffee we pick up a few things like fruits, milk, or whatever while we are there. Im sure the management realizes that the coffee shop drives some of their sales, but Im not sure they realize just how much! We shop for a lot of our products at the Kroger Signature store in Bartonville, but Whole Foods for specialty items, or things where the quality really matters. But, its the coffee shop that means we buy a lot more at WF than we would if it wasnt there.One last thing... The folks that staff the coffee shop are usually super! I wish I could remember all their names to give them a shout out, but Sarah and CJ come to mind, but there are others equally worthy of a mention, but my memory fails me. It is so nice to hear Good morning, would you like your usual? :-)) Starts the day off nicely to be recognized and your order remembered.So, if you havent tried the WF coffee, I recommend you do, and youll never go back to Starbucks!

Li
Review β„–44

If your into health food its great. Fantastic produce section.

Pa
Review β„–45

Very nice store ----- all wear masks!! Customers were great too and not grouchy like they are where I live!Store nice and clean and was busy being restocked! Will come back here--- worth the drive!

Ke
Review β„–46

Best grocery store in HV/FM with plenty of healthy natural choices.

wa
Review β„–47

Very good store, clean and professional staff. They have good wine selection. The only thing not perfect is that they close too early now, the deli and soup was cleaned up around 7. But its a special time now, because covid-19, every store close early. Just pay attention to their schedule.

ma
Review β„–48

Had just whatI wanted. Large shrimp and mushroom jerkey

Ke
Review β„–49

Friendly and helpful staff, wide selection.

Ja
Review β„–50

Someone is always cleaning, the staff is super helpful, and they have a great selection of healthy stuff at pretty good prices.

Da
Review β„–51

I shop at Whole Foods for pasture-raised meats at reasonable prices; their juice bar is also worth visiting. Their produce is expensive and gives them the reputation for being called Whole Paycheck. Service at this location has been about 80% great and 20% yucky to terrible. Normally, I do not mention these kinds of service errors, but wow, sometimes Ive been treated like dirt by someone behind the register here. Above all, the guys behind the meat dept are consistently arrogant and lacking in basic human skills, just no other way to say it. The poor guy who gets stuck having to do something extra for a customer is pitied, has little support, and above all the customer is treated like a nuisance. I suspect they are paid more than others in the store. They are like strutting peacocks, trying to be both cool and knowledgeable. I no longer ask them their opinion about anything, since they havent ever had one that was helpful though it is also true that after many years of counseling others in natural health, I may have a bit of expertise. Even little things I have asked them to do have been executed poorly. Many of these guys are all thumbs with knives. Its a wonder they dont hurt themselves! In contrast, there are some very knowledgeable yet humble people in other higher end stores carrying pasture raised meats and fish and higher-end products who have impressed me and even helped me immensely. Central Market in Southlake comes to mind. They are mostly extremely knowledgeable AND considerate. So it is possible to achieve!

An
Review β„–52

Ignoring the mask lift and instead trying to perform health checks on citizens. No thanks.

Ka
Review β„–53

Jonathan is a great cashier! Very helpful, thorough and patient.

Se
Review β„–54

Great store, lots of good food and friendly staff.

Gl
Review β„–55

Top notch store, great customer service!

Ma
Review β„–56

Love their wine bar- cannot wait until it open back up! also- topo chico is the cheapest here!

Be
Review β„–57

Great place to shop where you get good and high quality food and best service. I have been shopping at Whole foods for years. Love this place

Ar
Review β„–58

No facemasks = freedom plus organics πŸ‘ just get your temp checked for no masks!!!

Ja
Review β„–59

I love their quality and selection of foods and beauty products.

co
Review β„–60

Very nice polite & caring employees

Gr
Review β„–61

Good food

Ta
Review β„–62

They have great food from the hot bar one day, and dont serve it the next day.. its a hit and miss experience. Dont patron the hot food bar if youre looking for consistency, because they may or may not have what you want and youll drive out the way for a great disappointment!

Mi
Review β„–63

If you think organic is healthier or something. And its worth 12 bucks for some celery God love you. I dont (not you the celery). They do have a good beer selection and thats probably the same price everywhere so...

Sp
Review β„–64

The updated hours are 7-8am for 60+, immunocompromised and disabled, I came in within these hours as an immunocompromised individual and after checking out was rudely told to not come back during these hours because I was not β€œ60+”. Train your employees properly.3-4 weeks later update:I also find it fairly hilarious that they don’t respond to majority of bad reviews, and respond to the β€œgood” ones. Still no contact from the store concerning this matter, awful store.

in
Review β„–65

Great shopping experience, I wish it was stocked a little better like other,bigger stores. But still great!

L
Review β„–66

Great hot bar food, but this location absolutely sucks for flex drivers. Waited over an hour for 1 pickup for a 2hr block. End up spending what i made on the deli..lol. Oh well..4 🌟 for this whole food deli and the nice employees. No 🌟 for Amazon.

Gl
Review β„–67

The young man put my jar of pasta sauce, 2 jams and 2 pizzas in a double bagged paper bag. As I got home the bag handle broke and my pasta sauce jar shattered so I am 6.99 down. Not very happy

Ki
Review β„–68

Dont go here looking for soda, they only have strange brands that taste really weird.

Yv
Review β„–69

Love that it carries most vegan products but overpriced. Very clean and great ambiance.

La
Review β„–70

My wife and I ordered our Wedding Cake from Whole Foods Bakery. We were able to feed 125 guests via 1 sheet cake, 1 round cake and 3 dozen cupcakes - making for a very affordable option. We opted for the Chantilly Berry Cake and it was fresh, moist, and absolutely delicious.

Zo
Review β„–71

Pretty awesome place. They have great service and amazing orgainic food. Definitely reccomend!

Ri
Review β„–72

Disappointed. Website indicated grape leaves were available but only canned dolmas were. Bread department staff indicated no naan to a direct question but it was there as a manager informed me. Everyone is friendly but not all answers youll get are correct. Everything has a UPC so it should be easy to give correct information.

De
Review β„–73

Sam behind the seafood & meat counter is very knowledgeable and super friendly! Alex was also a huge help, friendly & knowledgeable too. Ive been coming here for about a year now and everyone is always helpful and friendly.Expect lots of smiles when you come here. I will continue to buy my healthy food here for sure. I love the variety of products they carry.

To
Review β„–74

I enjoy shopping here and enjoy the food. We visit the bar for good fish, chips and wine with friends occasionally. I only take away one star because I always have to stand around and ask for help at the bread department for freshly sliced bread. Rarely does anyone initiate service. Otherwise, love the place!

Le
Review β„–75

Geat selection and helpful staff πŸ‘Œ

Pr
Review β„–76

Always i love this place .

Fo
Review β„–77

Super clean, even smelled great! Very expensive, much higher for what seemed to be same quality with less abundance than Walmart.

Jo
Review β„–78

Took my order, came out to car for credit card, delivered order to my car. Very accomodating, very convenient.

Ra
Review β„–79

This location is fantastic. The produce is always fresh and the staff is always so helpful. The wine and beer bar in the back of the store is a great asset and reasonable prices. I do enjoy getting the Amazon prime discount

St
Review β„–80

Love the organization of this store. Its spotless and the employees are very helpful .. bonus they supply marks at the front door

Je
Review β„–81

Not a big store but very straight forward, fast and easy.

SS
Review β„–82

Staff very helpful and nice!!

Ba
Review β„–83

Stop here to get some snacks and a cake but the cakes were not fresh at all. I love Whole Foods Cakes but I guess I just came on the wrong day or to the wrong one because this has never happen before.

Ma
Review β„–84

My favorite store, lots of friendly workers

Ca
Review β„–85

This is the nicest grocery store in the area. The selection of healthy foods is unmatched anywhere else. The prices are a little higher than other places, but you are paying for quality here. There is a neat little bar/dining area in the back with nice craft beers on tap. The staff is great.

al
Review β„–86

Food is very overpriced, chicken salad Was not chopped properly

An
Review β„–87

Amazing authentic food best in town nice ladies great cake n brochen

S
Review β„–88

While this is a smaller store, its always a typical pleasant Whole Foods shopping experience. If they dont have it, you can ask customer service to see about ordering it for you.

Ka
Review β„–89

Employees are not trained in customer service at all. They will not yield to customers when they move their carts around. Cashiers are not consistent greeting their customers and thanking them for the business. No undivided attention they will just chat with their baggers. Customers are the ones paying your paycheck after all. Remember that.

Ka
Review β„–90

Great place! Totally recommended. The shop is small but they have so many things that its worth a visit.

Fr
Review β„–91

Great location, clean, very friendly and helpful staff.

Mi
Review β„–92

Great product variety and speedy checkout with friendly staff.

Je
Review β„–93

I loved how reasonably sized this WholeFoods is. Most of the ones I have been to are a bit intimidating but this one was a great size to walk around and actually be able to find things pretty quickly. The layout was very nice and everything was nicely organized. The aisles were clean and everything was in order. They have an amazing food bar where you can to go healthy prepared foods. Their produce was neatly displayed and everything could easily be spotted.Other than having trouble finding help when shopping and walking around everything was dandy! The cashier and bagger was super nice and my sister got to try using her Amazon account to get a discount. It seemed to work fluidly and the cashier also seemed to know how to work things with that as well.There is plenty of parking. They could use a few more of the double carts. It was early afternoon on a weekday so I dont see why it would be hard to find one. We had to hunt one down and wait to take one from another customer who was almost done with theirs.

Vi
Review β„–94

No adult supervision. poor quality PRODUCE. why open a bar in a grocery store? thats pretty sad. overpriced and undermanned. try asking for a manager some time. now they appear to devote any people to servicing Amazon fresh orders. I would much rather have trader Joes there.

Er
Review β„–95

A lot of times people do not now what they are doing here behind the counter making sandwich orders. Train your people.

Th
Review β„–96

Great cake

An
Review β„–97

This place has great variety and decent prices. Its clean and theres plenty of space at the eating/dine-in area. Perfect for quick lunch. However, the staff was unaware of there own sales going on at the time. They seemed pushy and rushed off customers asking for help finding items. Hopefully they get some training to fix it.

Pa
Review β„–98

This is a review just about the Wholefoods parking garage and in store decor. Top notch yall!I mean, I could look at digital signage and light indicators to know exactly where to park. The escalator is nice... even sloped for carts to go down, how cool!Inside theres so much environmental design greatest, its almost overwhelming. Theres fun areas, there elegant areas, theres open bright areas, theres more intimate areas. This is a grocery store yall but shoot dang do they do it well.Love that plant wall above the escalator too.Oh and food seems good.

Co
Review β„–99

Love this inside layout and look . Different from the one in Irving . I would go again.

An
Review β„–100

Mask holes ✌️Wont be shopping here!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:4041 Waller Creek, Highland Village, TX 75077, United States
  • Site:https://wholefoodsmarket.com/stores/highlandvillage
  • Phone:+1 972-538-9710
Categories
  • Grocery store
  • Health food store
  • Natural goods store
  • Supermarket
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations