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Starbucks
4140 E Highland Ave, Highland, CA 92346, United States
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Starbucks
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Da
Review №1

Starbucks, everybody knows Starbucks. Depending on what you want, its a nice pick me up or a refreshing delight. The associates are always friendly and welcoming. They have a big selection of drinks that theyre known for and its amazing some of the requests that customers ask for. They are a delight at any given time of the day or night. If youve never, give Starbucks a try. You wont be disappointed.

Jo
Review №2

One of the worst, and dirtiest starbucks i have ever been to. The bathroom is absolutely filthy. The tables are not wiped down. I do not think Starbucks has any idea of what is going on in this establishment. This should be a warning to Starbucks regional management.

Do
Review №3

I did an online order came to pick it up within about three minutes and it was already ready. Good service

Em
Review №4

What can i say grate drinks but the WAIT good grief, it is what it is tho you want Starbucks u wait huh lol Some 1 said 2 me they wonder what else thats an addicting add to there stuff makes 1 say hmmm.

ll
Review №5

Every time I come to this Starbucks, my drink never tastes right. It’s always made incorrectly. The employees are nice. Just that it’s very disappointing having to wait in like 30 m each time, pay money and my drink it never made correctly. Just go to another Starbucks 🤦🏻‍♀️

Jo
Review №6

Soo 😋 yummy like always. 🥯 bagel with cream cheese 🧀 so fresh. And my white chocolate 🍫 mocha to die for😬👍

Ra
Review №7

One time they made a mistake, and they fixed it for free right then and there. One time I made a mistake, and they fixed it for free right then and there!

J
Review №8

Clean, friendly and fast. They do have a drive thru as well.

Ko
Review №9

Never had a bad experience here & all my 400 stars come from this one location lol. I’ve had some pretty big online orders (7 drinks) with customizations such as almond milk and they’re always completed in a timely manner. All interactions I’ve had are satisfying. People expect too much out of food service workers as if they aren’t human as well. They’re awesome here!

M
Review №10

Are these people braindead? Every freaking time something is wrong..... Each time, different person, same braindead experience! I cant do it anymore!

Ta
Review №11

Always making the best drinks and everyone is so friendly!

Mi
Review №12

Good coffee but too pricey for me

La
Review №13

**Negative star rating*** 😑Second day in a row that Ive come to pick up my online order, and was ignored by two workers having a conversation next to the drink pick up. I made eye contact and said excuse me... but nothing they went about their conversation like I wasnt there. This seems to be happening at a lot of Starbucks... or maybe I just have bad timing. So went to get my refund. Wont be coming here again. Is it possible to get the money on my virtual card refunded??

Be
Review №14

Clean place clean bathrooms which is a plusGood coffe good costumer services

ar
Review №15

Literally just got out of the drive thru and I ordered a Venti Matcha Green Tea Latte and this literally taste like soap.

M_
Review №16

Great place, Clean & fast pace great working team . They serve you with a smile and great attitude especially jose always does a outstanding above the call job, 10/10 everytime i will be returning because of workers like him.

Iv
Review №17

Always very friendly they never mess up orders and really clean. Only downside is the lines can get a lil crazy but dont they all. Regardless love this place.

La
Review №18

Sorry but super bad service cashier looked like she was over it bad customer service could be a bit more nicer 😠😒if I could be honest doesn’t deserve not even a 1 star 😒

Re
Review №19

Painfully slow. Painfully, painfully slow.

Se
Review №20

Clean, staff is always courteous and does their best to give quality service in a timely fashion

Sa
Review №21

They help you with your order. Also, they remember your ordering habits (when you go often). More so, they have great conversations about you want to try.

Ch
Review №22

The coffee was amazing as usual. This location was and always is quite busy. Be prepared to wait in line for your cup of joe. It is however worth the wait. Thank you Starbucks for making my day a bit brighter and making it easier to people. Lol. Keep up the good work

ie
Review №23

I order a venti drink and they didnt even fill it up all the way ..we customers pay a good portion to Starbucks I usually dont complain I just leave and dont come back. Very disappointed

En
Review №24

Great service. A bit confusing operating hours lol. They were open when this was posted

As
Review №25

Amazing they stayed open for the last 15 minutes.

Ju
Review №26

I got 4 drinks and 2 were whit extra berries which I didnt not get every time I stop in the afternoon I dont get good customer service the girls at the drive through look like they didnt even wanted to be there.

Je
Review №27

They always know my drink and get it right. The staff is always happy and upbeat! They are not sluggish and always seem to have great customer service.

Wi
Review №28

Worst starbucks Ive been to. They need new management to re-structure their entire process, especially mobile orders. I always preorder in the app with plenty of time so they can get the order ready but went in and still had to wait 20 mins after estimated ready time. Another time I ordered in the app, I got there at the estimated ready time and they had their lobby closed, so I had to wait over 15 mins in the drive thru line to get my mobile order. The point of pre-ordering is to avoid all lines and not have to wait. Them making you still wait in line defeats the whole purpose.

Ra
Review №29

Always remember me and my dogs 🐕. And my order which is nice.

pa
Review №30

Excellent Service with a Smile!Staff is energetic & get the orders & even the special orders right! Every Time! Very pleased with this Great Coffee House...except I think they should be counted amongst the best for original, new, fresh (DAILY) & HE

Ir
Review №31

I love when their associate Irene is working the drive thru shes super friendly and always has their drive thru moving quickly! I understand its a group effort, but whenever I see anyone else in the drive thru they seem very distracted and either chit chatting with other associates or not moving with a sense of urgency! When Irene is working the drive thru I get my order quickly and make it to work on time and mind you, I go to this location every other day in the morning on my way to work. I dont know who was working that window today but she had us in line for far too long and there was only like 3 cars in line.

Da
Review №32

Fast service and got my order correct. The staff was also friendly. I got the smores frap, but it didnt have a whole lot of smores flavor. I should have just went with an iced coffee, but I was still satisfied. Thanks.

Ve
Review №33

Well good

Ch
Review №34

Love the new Winter cake pops.

C
Review №35

This place is wonderful! I really enjoy the vanilla chai tea latte (hot or cold) and I like to sit and get work done at the window table. Staff are friendly and accommodating of my work sessions!

Gr
Review №36

Love the service!

Bi
Review №37

They forgot to make 2 of our 4 drinks (a simple hot tea and a black coffee), the baristas were not calling out order names and just placed drinks on the counter, the cashier didnt catch the 2 food items on our order so we had to place a second order, THEN they forgot to make one of THOSE items!!! In addition to that disaster, the one restroom I went into was absolutely disgusting. There was no toilet paper on either of the two rolls, so people resorted to throwing soiled paper towels onto the floor. The floor was also soaking wet around the toilet. Truly the worst Starbucks I have ever visited.

El
Review №38

I asked about Americano, but paid for cappuccino. And when the girl figured out that she did wrong she didnt even say sorry!

Lo
Review №39

Great service fast and my drink is always great

Ja
Review №40

This is a really nice Starbucks. They were nice and I didnt know that theres plugs under the table so you can charge your phone or laptop. The bathrooms are clean and has space. Theres also outside tables you can shoot at. Next to a lot of good stores to shop at as well.

Am
Review №41

They are always so kind at this store even though they can often get very busy

Mi
Review №42

Always busy.. theyve tried to control their line flow a bit more so that makes it easier to visit.. but its pretty crowded for as many people that utilize it. Otherwise, typical Starbucks

Br
Review №43

Always friendly service.

Er
Review №44

We ordered 2 mocha frapachino with double shots and we should have tried them before leaving! We have ordered them at Starbucks for years and not only were they kind of watery there was NO WAY they had double shots that we paid for! There was no extra shot. Very dissappointing

Li
Review №45

Despite not getting my birthday rewards automatically added to my Starbucks app, they honored my bday anyways!

Ki
Review №46

They got some delicious cake pops, Frappuccinos, etc. They also got not just these 2, but also other kinds of bakery and some coffee too. If youre running out of energy or youre in for the treat, I recommend going there. 😊

Kr
Review №47

Horrible customer service. Long wait and they closed the bathrooms even to customers.

Sh
Review №48

Worse coffee ever, they dont know what they are doing. Total waste of money, I will never go there again.

Ro
Review №49

Great service but really busy

Ka
Review №50

This place is absolutely filthy. Ive never been to such a dirty Starbucks in my life. I just dont think Starbucks would want their name associated with these standards.

AL
Review №51

These places are always clean at least they look like they are. But i mostly like caramel frappuccino with extra caramel and two extra shots delicious

Me
Review №52

My coffee is always perfect!

N
Review №53

This Starbucks is a huge disappointment. They are so inconsistent when they make their drinks. It’s either going to be really amazing or really disgusting. Wednesday i went around 11:30am, the drive thru line was so long but i figured if lunch time so no big deal. When it’s finally my turn to pay for my drinks and food, they give me 3 out of 4 items and say to wait for my last item. I literally waited 15 minutes for my hazelnut latte!!! The people behind me were upset as if i had control of it. I could see the baristas just walking around and looking confused. Then when i finally got it, the cup wasn’t even filled to the top. There was over an inch left that could’ve been filled. And then drink of course was awful. It tasted like burnt coffee with a little milk. There was barely any flavor of hazelnut even though i asked for extra pumps of it. Horrible service and horrible drinks. Stay away from this place!

Jo
Review №54

Yeah theyre fast when you go inside. except now I can put my order in before I get there. so now I just order on my phone five minutes before I leave and its ready for me... Great I feel

J
Review №55

Horrible drive thru service. Cashier was rude. They couldnt get my order correctly because they were in a rush they had a long line which is not my fault. I asked for raw sugar they gave me regular sugar. I asked for a cup holder they said theyd run out of them. They didnt have stirrers. They didnt have dragon fruit infusions. At the end they even charged me wrong.

se
Review №56

Nice employees, consistent service, if you want fiber, ask for hot oatmeal with all the sides (sliced almonds, dried fruit, fresh blueberries, brown sugar: each separately packaged). The Coffee Bean & Tea Leaf is a bit less expensive (has bran muffins).

Dy
Review №57

They got my order wrong and when informing the barista. She gave an attitude and seemed to be irritated. I then had to wait for her to make my drink. She walked away, so I assumed that she had someone else making my drink.....nope. The other baristas were busy assisting customers. She finally came back and made mine approximately five minutes later.

Ra
Review №58

I enjoy spending time there, they staff are polite,kind.

Lo
Review №59

Sara is the only reason this location gets a 5 star. She always get my order right the first time.

Ma
Review №60

Its the best but it is a small drive through but other than that its PERFECT 👌🏽👍🏽

Es
Review №61

One of my favorite Starbucks to go too I accidentally order the wrong drink and the server gave me the one I wanted with a smile and no complaints very good customer service

Ei
Review №62

Friendly staff, especially in the early morning. One barista remembers my voice and knows my order. Best customer service 🙌

Li
Review №63

Love always!

Jo
Review №64

Slowest service ever, got out of drive thru lone after 20 minutes cause line was not moving and when you order for pick up it say 15 minutes and ends up being 45 minutes before order is ready

Su
Review №65

Unfortunately I was treated rudely. I was in the drive thru. This is not the usual experience at Starbucks so I will hope the young lady had a bad day. Still gave a tip. Hopefully next time will be better?!

er
Review №66

Very friendly employees and the coffee excellent

Mi
Review №67

This is possibly THE most relaxed and friendly Starbucks around! Nice area, nice people, big store, short lines... A+++

Da
Review №68

They are the best coffie. I love it so much. Wish the price was cheaper.So much I was was asleep did you learn a lot it is a when did you learn to let us hope we do you learn yes

Ju
Review №69

I ordered a green tea frap with soy milk. But got a frap not made with soy milk and there were peices of chocolate powder in the cup

SU
Review №70

Didnt go to the coffee shop, I cant stand the smell of coffee 🤢

Kq
Review №71

Made my birthday drink just right.

th
Review №72

Took them a few minutes to realize that another line needed to be opened.

Co
Review №73

I wanted to try/sample the matcha tea before I bought a whole drink, but i couldnt. So i ended up stuck with something i didnt like!I thought Starbucks would of been more accommodating....

ab
Review №74

Nice quick service get the matcha frap or bust.

J
Review №75

Some of there products dont taste as great as other starbucks spots

Je
Review №76

This is a good Starbucks. There is a homeless population in the area but they seem to be kept from this shop. Great service aa always.

Te
Review №77

Good service, coffee decent. Nice

St
Review №78

Just a regular Starbucks like all the others. I am not a big fan of Starbucks. Personally I seem to think that thier prices are high and their coffee is never hot enough. But thats just me. I have friends who would not consider going anywhere else. So, to each his own!

Ch
Review №79

Got to have coffee i work grave yard.

Ju
Review №80

Always great smiling faces

An
Review №81

They better costumer service in the driver thru and when go in to order.

Ca
Review №82

I love the mango dragon fruit drink very kind workers

So
Review №83

The workers are so nice and it is really clean there. Love the drinks and snacks there too.

Jo
Review №84

Busy but what Starbucks isnt busy. Great staff super friendly never had a bad or miss order drink

Pa
Review №85

Dirty and messy... not at all busy. Ive been to Starbucks all over, from Times Square to Paris and this takes the cake, not sure why its so rough?!? Overflowing trashes, dirty tables, filthy bathrooms, no toilet paper, spills by the pickup area with no effort to mop up. Just messy...

Mi
Review №86

Very respectful employees ☕ great coffee ☕🧭

E
Review №87

Strawberry Acai Lemonade is so refreshing! This location has A++ service

ba
Review №88

Starting off I love this place all of their drinks are so delicious.Need to work on customer service,lady was so rude and didn’t attend us right way she would leave and start talking but over all I like the place.You all should come but make sure not to get a lady with blonde hair tips dyed green and have her ear stretched and has a nose piercing on hot sides of her nose and a nose ring.

Yo
Review №89

Been having trouble lately trying to get the perfect drink and for some reason they just havent been getting it right unfortunately

Br
Review №90

Love the starbucks 🤩

Mi
Review №91

Ok. Seen better

La
Review №92

I love Starbucks but when. I came one day a homeless man stole my wallet and a bunch of home less people were sleeping in the little lounge are

Ka
Review №93

Good Starbucks. Not too busy so you can relax a bit while studying. Good atmosphere.

Jo
Review №94

New place. Friendly and efficient staff. Never have to wait long. I recommend nitro coffee. Only place that I know that has it on tap.

Ch
Review №95

IRS good to get back to normal

De
Review №96

Those baristas are extremely efficient. They dont waste any time getting your order prepared. I am amazed at how good they are at their jobs. No dilly dallying around. And the work area is a lot cleaner than the Starbucks I have gone to in Hemet.

Da
Review №97

Literally the slowest drive-thru I’ve ever been in.

Ni
Review №98

I usually avoid these (experiencedmany-a-line in the bucks), these gals were quick to push orders through...dang does that espresso pack a punch when you need it.

Le
Review №99

Great tea my favorite is tevana passion tea. Always great customer service and clean inside the store

We
Review №100

I arrived at 7am the store had a huge pile of trash in the trash can in front of the door. The parking lot was also littered in trash. Inside was clean but smelled like bad body oder all over the store. There were 5 people working and a 6th one coming in at the time and no line. Coffee was made to order as usual.

Information
80 Photos
100 Comments
4.3 Rating
  • Address:4140 E Highland Ave, Highland, CA 92346, United States
  • Site:https://starbucks.com/
  • Phone:+1 909-936-1999
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:4:30AM–9:30PM
  • Tuesday:4:30AM–9:30PM
  • Wednesday:4:30AM–9:30PM
  • Thursday:4:30AM–9:30PM
  • Friday:4:30AM–9:30PM
  • Saturday:5:30AM–9:30PM
  • Sunday:4:30AM–9:30PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
  • Small plates:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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