Abbey Carpet completed the installation of our new kitchen counter in 4 phases: demo, template, install and backplash. We worked with Leann Zagorskiwho was our representative and helped us pick out the counter and backsplash. She was very attentive and professional. Every phase was very professionally completed on time and clean. We were very happy with this great customer service.
Abbey Carpet & Floor was fantastic at working with the Rice Museum of Rocks and Minerals with our flooring update project! Abbeys collaborated with the museum on resolutions for a complex project area for our main floor, installed new durable carpet on our stairs, and installed the finishing touches of the baseboards in our downstairs level after a flood restoration project. The team devised straightforward solutions to various challenges discovered along the way. The detailed work on the main floor is beautiful and gives a new look to our gallery spaces and staff areas. We are thankful for the hard work of all of the vendors and team members involved in the project and look forward to seeing all of you as visitors at the museum to enjoy the space you helped create.
Id give more stars if I could! Jake Robbins helped me get the carpet replaced in my upper floors after one of the dogs tried to dig his way out. First and foremost he was educated about carpet! Id already done some reading before heading in, but he was honest about everything. He sent me home with samples and came to take measurements. He got back to me real quick with an estimate. We had Juan installing our carpet and we couldnt be any happier. The carpet is plush, soft, and so nice to the feets.
Im very happy with the shower installation that Abbey Carpet & Floor did in my condo. They were very professional and helped me from start to finish, including selecting the tile, designing the shower, and managing the details. Their price was also very competitive. Thanks to Abbeys team of Lee Ann, Jeff, Kevin, and Terri. I highly recommend Abbey Carpet & Floor.
Taylor is absolutely wonderful! Very helpful and prompt. The installers a father/son team were great and did an excellent job! Very pleased would recommend them. Thousand times over!!
Abbeys Carpet in Hillsboro did a beautiful job on our floors! We love them. We have recommended them to anyone talking about getting new floors and we are still recomending them 2 years later. Leanne (who worked with us) was awesome, patient, professional and had a great sense if humor. The person who did our floors was amazing, so fast, and just did a perfect job. There was zero high pressure. They all treated us with total respect from beginning to end. One company told me to my face that my choice of luxury vinyl was stupid and I needed to buy a different brand that was on sale only for only the time we were in the store. This same company kept repeating that His guys wouldnt want to do that cause it would be too much trouble for them in my question and answer period. Abbeys just said Sure, no problem. Ten stars!
Great design advice, fair pricing, and skilled installation. Will definitely be going back for our next project.
Great service! We are just starting the process but so far so good.
We highly recommend Abbey Carpet and are very satisfied with our new carpet. Taylor was wonderful to work with and helped us choose the best option for our high traffic, kid and pet-filled home. The install team was prompt and professional and did a great job as well.
There selection is so poor, they lack of ppl and prices are stupid.
I am very happy with the professional installation and services provided for our new laminate flooring throughout the entire house. Taylor assisted us every step of the way and is a pleasure to work with!
A short note to extend my appreciation and thanks to Jaycub ie Jake for all the wonderful help he provided me in purchasing new carpet for my home. It is rare one runs across a person that is honest, helpful and forth right. I look forward to doing business with him in the future! Many thanks to Jaycub!
Our experience with Abbey Carpet of Hillsboro was premiere! From consult to installation we were met with experienced and quality professionals. Were very pleased with Abbey and look forward to future projects!
We were originally going to use Home Depot to redo our carpet but we decided to see if a local company had competitive prices, though to be honest we werent too hopeful. However, to our surprise, we got an upgraded product for a couple hundred dollars less! Taylor in the office was easy to talk to and made things really simple for us due to her expertise. As a first time home buyer it was nice to cross something off our list that was quick and painless. Taylor arranged for an install that worked with our tight and shortened schedule and was willing to be super flexible with her schedule when we got to the measuring stage. Juan and David were our installers and I found them to be excellent. I was unable to stay for the whole time and they locked up for me and when I got there later everything was clean and vacuumed for us. I realized after I left on install day that I forgot to have Taylor measure for 2 downstairs closets and I thought about getting a hold of her to change my quote and ask them to do them but decided to leave it and not be any trouble. I was amazed to see they were done when I got there later and they didnt charge us extra for them! They went above and beyond and I would and will use them again in a heartbeat. The cherry on top to me is supporting a local, family owned business. Thanks to everyone at Abbey Carpet of Hillsboro!
Taylor and her team were phenomenal to work with! From helping me decide the color of our carpet to go best with our new home, down to the exact pad and quality we wanted for a great price. The instal team was extremely fast and efficient and we are so happy with our new carpet! Thank you!
We have had two flooring projects done with them. Both times the projects went great and there were no surprises. The last job needed a major overhaul and they went above and beyond to make sure every detail was done correct and gave us a floor that I know will last many years to come. I would highly recommend Abbey Carpet for your next flooring project.
They did an amazing job, from start finish! So happy with the results, the communication, and the finished product! Thank you thank you Abbey Carpets! Mary from Aloha, OR
Jake was great from start to finish and the carpet and vinyl turned out great! I would highly recommend them and they were cheaper then several other flooring places that I tried working with.
We had Abbey Carpet install carpet in our living room, family room and hallway a long with flooring in our kitchen and dining room.Jake from Abbey’s was very helpful in making sure we got the right combination and selection we desired.He continued to stay in touch and went out of his way to correct issues that occurred.I would not only recommend Abbey Carpet and Jake to someone looking for carpet and flooring, but would use them again!!!
We highly recommend Abbey Carpet! We’ve used them twice in the last year. Their prices are highly competitive, and they offer a huge selection of products to meet any budget. Last year, we had vinyl flooring installed in our bathroom. Most recently, we had carpeting installed in three of our bedrooms. The sales people have been super easy to work with and are highly professional. They take very good care of their customers and want to ensure everything goes smoothly from start to finish. Both times, the installers did an amazing job! Abbey uses a well seasoned crew of installers who will get the job done to the highest level of satisfaction.
Redid a utility room with new vinyl flooring and laminate countertops. The selection was great and Wayne was fantastic to work with. The installation team that was sent out did a very professional job, were clean, neat and on time. I highly recommend them. Local, been in business for decades and really knows what theyre doing.One piece of advice, the big box stores are not any less expensive than this local company plus Abbey Carpets has the experience in sales and installation that big box stores dont have. Well done!
Everyone at Abby Carpet is professional, helpful, and they know their stuff!! Danelle is amazing, setting everything up & paid such great attention to detail knowing I had such a huge project on my hands. I was set up to meet Taylor & she was also referred to me by another contractor I know.. I knew from the second I walked in, I was in great hands! Taylor had a file with what we would like & pretty much the first thing she showed us, we fell in love with. She was that good at listening to exactly what we wanted& needed. She answered every question with confidence & steered us in the best direction. And the show room, wow! So many beautiful floors to choose from, as well as countertop options, tile, backsplash, I had NO idea! ( based in my experience with my flooring, I will definitely be using them for everything else too!) Delivery was quick, then Butch & Jeana came to install.. They worked efficiently & were incredibly friendly, so friendly our whole family is going to their wedding next month! They did a fantastic job on our install, old creaky floors are GONE! I will only be recommending Abbys to anyone & everyone who is need of help with flooring. They went above _ beyond with every detail & I am thrilled with my real, American made, White Oak w/ Knots😍😍😍.
We bought our quartz countertops at Abbey Carpet in Hillsboro during May 2020. Jake from Abbey Carpet was great at showing us the different options. He explained the process for measuring and installation of the countertop. The prices were very competitive and the selection was very good as well. The under mount stainless sink was included with the countertop, so that was a big bonus. We also bought the back splash glass tile from them at a good price. We highly recommend Jake and the entire Abbey Carpet team.
Great experience! I couldnt be happier with my decision to use Abbey Carpet of Hillsboro!1) Phone CallPros (Good Communication, Very Helpful)It is clear that they stay busy but they had time to speak with me and explain the process and next steps.Cons (None)2) ShowroomPros (Amazing Customer Service, Knowledgeable, Helpful, Disciplined)I had a perfectly wonderful experience with Jake R. He took the time to listen to our needs and situation. He addressed concerns, provided pertinent and direct information as well as suggestions. I felt like a unique customer. I appreciated his structured approach. It wasnt too long or hurried. He spent the perfect amount of time and ensured questions were addressed. There was no pressure. As I was leaving, I felt like my goals have been met. Mission accomplished!Cons (none)3) Measure / QuotePros (Customer Service, knowledgeable, helpful)Jake came over to do the measuring. He provided information on exactly what to expect, took time to discuss our options, timelines and to address our concerns. He made me feel sure I made the right choice. I felt well prepared.Cons (none)4) InstallPros (Professional, Disciplined, Skilled)Juan performed the install. He discussed finishing options with us but otherwise worked hard to finish the job. He did a beautiful job.Cons (None)Weve had a lot of contractors and estimators in this house since the water incident in December. This experience was by far the best from start to finish. I didnt expect this to go so well. Thank you for exceeding my expectations and being so wonderful! I will definitely be going back every time I see an opportunity to do so. Thank you!
My experience in the show room was great, the sales women helped me pick out the perfect color, style, and pad. The installers were very polite and cleaned up after themselves. I am very happy with the work everyone did.
Their professional and knowledgeable employees helped me select the right flooring for my house. The carpet and laminate flooring were installed by experienced installers. Im very happy with the quality of flooring for our home. I highly recommend Abbey Carpet for flooring for home or business.
Hired Abbeys on recommendation from a friend who used them before and I cant be more pleased. Both the project cost and the quality of work exceeded my expectations. Butch and Jeana installed the floors flawlessly and fixed almost all the squeaks that annoyed me since I bought the house. Butch took extra time out to fix part of the sub floor that made the squeaks worse. The living area looks amazing with the new LVPs and I cant wait to hire them again to work on the second floor. Thank you Taylor, Butch, and Jeana - youre the best.
I have used Abbey Carpet a couple of times on projects in my home, and everyone I have come into contact with is friendly, helpful, and knowledgeable. A special shout-out to Leann, who with her expertise, measured accurately and did the best possible job to determine whether three areas with different floor covering types could be replaced with one continuous floor of vinyl plank flooring. It worked, and it looks beautiful. Also, when last minute notification that tariffs on Chinese-made products would be added to the flooring I had chosen, she hurridly put together other options from which I could choose so the order could be placed before the tariffs would go into affect. She was a life saver, and without her help, we may not have been able to afford the new floor. Leann provided excellent customer service and was a really fun person to work with, as well!
Every aspect of my flooring job was handled flawlessly!Jake was a very friendly, knowledgable flooring expert that helped me every step of the way and the project could not have turned out better! We absolutely love our flooring!Gary, Garon and Juan are the best installers and really know their trade well and it shows!Thank you very much to the entire Hillsbor oteam!
Abbey Carpet was just fantastic. They were super easy to work with. So much better than the box stores.
Excellent service in the store at the time of sale and installation was quick and all furniture moved back exactly where it belonged without issue. Highly recommended. Thank you, Jake!
From the minute we walked in the door, we had a good customer experience. Grant helped us find the flooring that we needed within minutes, and then gave us a quote on that floor minutes later. There was some confusion regarding the delivery, and we were accidentally sent the wrong flooring. Grant took care of that too, without any extra charges or hassle on my end. He was fantastic, and I would do business with him again in a heartbeat. In addition to that, the flooring we were after cost us half the price of all the other quotes we had gotten on that same flooring from competetors.
Our daugter and son-in-law had referred us to Taylor at Abbey Carpet. They had originally ordered carpet from a local big box store and after weeks of run-arounds, they found out their order had actually been lost. On a tight time frame, they went to Abbey Carpet hoping they could help them. Taylor got things moving right away and they were able to get even a better quality carpet than the big box store plus it saved them a little money too. Our experience was equally positive. Taylor came to our house, showed up promptly at the scheduled time and made some great recommendations & suggestions. The installation went smooth and we were very thrilled with the end results. The day after the installation, Taylor followed up with me to be sure we were satisified. They will have our business again!!!Thanks Abbey Carpet and Taylor for the superior customer service!
Leann was very helpful, I needed flooring replaced quickly to list my house for sale and she coordinated an installer to come out within days. The installers did a great job, floor looks great.
My husband and I had the best experience ever with Abbey Carpet of Hillsboro!! We were in the process of doing a complete kitchen remodel and needed to to choose our backsplash colors and materials as well as our porcelain floor. Within a matter of 30 min or so our designer had everything laid out for us and the installers began the install promptly there after. The craftsmanship with the tile backsplash and porcelain floors were impeccable with such detail and skill!! We plan on using Abbey in the near future when we remodel our two bathrooms. We highly recommend this company!
Abbey Carpet did an amazing job at making the carpet buying experience a breeze. I had shopped around and met with a number of people for quotes. By far, the team at Abbey Carpet was nicer, more informative and beat everyother quote I got. Jake on their sales team made sure I knew exactly what I was getting and took the time to answer all my questions. The install team were friendly and super fast. I would highly reccomend them to anyone I knoq because I know they will treat them right.
Nice people took care of my carpet needs
The company was very professional in all aspects of our remodeling project - from customer service and materials selection to measuring and installation process. I strongly recommend them.
Far superior quality and staff to the big-box stores.
Way cheaper than lowes, Taylor was awesome.
Great group of people and products
Professional