This is an Exceptional Nissan Dealer. I would give Mike Delacruz Jethro and Austin higher than 5 stars if I could. They were sooo amazing. I bought 2 cars. They made it a beautiful Experience with no stress. I absolutely love this place. I will definitely be back in the future and will tell everyone I know to come and see this team. You will not be disappointed!!

I recommend NEVER buying a used none Nissan from them. Maybe the Nissan experience is great but it’s always issues. The buying experience was terrible as well where they made me and my daughter wait 6 hours to be approved and forced us into a car. The options they say i had For a purchase went from 4 cars to 1 and i pretty Much was drained so i just Took it. The only reason i come here is because since u brought the car from them i get affordable oil changes.Over the years the service devolved so badly. Today they want me to pay over $800 JUST to diagnose some issues and the price for the service can be over double that. And it can take over a week to be fixed and all of a sudden they don’t over loaners which I’ve gotten in the past. Not only that I’ve been waiting close to 3 hours for this oil change.I really wanted to give them another chance because I’m the new year I’d be in the market for a new car. But I’ll just go else where for that and the oil changes and new car purchase. Again i cant speak on the Nissan car experience. So maybe that’s a better choice but if it’s not a Nissan don’t buy it because the warranty won’t even be applicable.

Highly recommended Nissan Dealership. They stand true by their slogan. No gimmicks, no hidden fee, no pressure. Ahmed made my lease buyout a breeze. No games unlike other Nissan Dealership I went to. I signed my buyout within 1 hour with competitive rates. Such a smooth process throughout.The service department was excellent as well when I had to pick up my license plate and registration. I accidently come earlier at 9:15am before the showroom open (Sales open at 10am). Jorge was kind enough to pull the cashier from service to pick up my plate inside the sales room and install them for me.Good experience for me. Two thumbs up👍👍

Amazing Kero and all the team were so friendly, they helped us finding our best deal.. I am very happy! Don’t hesitate to go if your looking for a new car! They’re very very nice! All of them

Jonathan E and Herby did a great job, thouroghly explained the leasing agreements, and helped me get the best rates even in this new car market.

GO SEE ALEXIA! I had a ton of negative equity in my car but he got me out of it and into a new car like nothing. Anthony in finance made everything easy to understand. This is the only place to buy a car!

Jonathan Esposito is a great sales and leasing representative. At first, I was timid about entering the dealership because it was my first time buying a car. Jonathan opened up the 21 Sentra car. He explained that the car had a 365 Hd camera, a security sensor that could sense pedestrians crossing the street, and a rearview camera. Jonathan addressed all my concerns and even allowed me to test drive it before purchasing it. If you ever have car concerns, Jonathan listened and addressed my concerns.

This place is absolutely awesome. Jonathan did everything possible to lessen my lease and have me leave with a brand new car. Such a positive vibe and work ethic. Thank you so much for your hard work.

Milton went above and beyond to help me best service ever !!

Hey just wanted to share my recent experience with Rondell and Austin and harby. I personally had a very good experience with all of them . They sold me a Nissan centra 2020. This vehicle is very nice and i am very pleased with the outcome. I will recommend anyone to Nissan.

In a past experience in 2019 I was not treated well by the sales team. The team at that time gave they impression that they did not need me to buy a car from them, nor were they willing to negotiate a deal. I left the dealership very mad and informed the customer service person who called that I would probably never purchase a car from this dealership again. I recently receiving a letter from the GM I reluctantly came into the dealership apprehensively. I have to say that this was a complete 180 degree experience. The entire team was friendly, attentive and most of all not overbearing. I did not feel like the salesman was trying to pressure the sale. He worked with me the entire negotiation process in which we were able to negotiate a win win for all parties, and I was able to ride away with a brand new car. Before I left the dealership I informed the GM of the wonderful job his entire team did. This last experience erased the previous bad memory of Route 22 Nissan. I have already made plans to have my children come in to purchase vehicles from this dealership.

Had the best experience at Nissan. John Flores helped us and gave us the best offer we were looking for. I definitely recommend him if you’re looking for a new or used car. Also, very Charismatic!! Worth the 5 stars!

They will tell you anything just to make the sale. I bought a 2018 SUV from them. They lied to me at least on 2 things. They told me the data in the navigator has been updated to 2021. In reality it was 2017. When I asked them after buying the car, they did not entertain my request and completely ignored it and asked me to pay $120. Also they told me this car have 2 keys as all our certified vehicles have. Same, when I asked for the other key they asked me to pay money for it. Not good how they treat customers who are paying thousands of dollars.

Ive been shopping around for months for a new car but was not successful until I visited Route 22 Nissan. Everyone was helpful and pleasant, making the car buying experience gratifying. They were personable and asked valuable questions to uncover my wants, needs and ability to purchase a car based on my credit and financial situation.

John Flores professionalism exceeded my expectations. Excellent communication. Great service, very professional. High recommended. Got my first car from this dealership and I highly recommend coming here and asking for him.

Found a dream truck here. Shout out to Milton for being very helpful and knowledgeable. He’s got you for whatever you need. Also to the finance department for all their help and hard work!

Thank you Milton Puerta for your hospitality and time, I came in with something in mind and you were able to find just what I was looking for! Great place😊

I took my car due to a noise on the front wheel and a recall on the system. I was told it would take two hours; after two hours and a half waiting and my car still parked, i told the agent i would rather wait home and he said he would call me once it was ready. I went to my car to get the stroller out and i find it against the wall and when the trunk was opened it got scratched. I had to move the car further from the wall myself. I went home by 3pm and took a nap. Woke up by 6 to find out they closed and i never received the call. This was very upsetting because I needed to take my daughter someplace that night. Next morning i call at 8am to be told they are still diagnosing the car and to give him another hour and he will call me. Two hours go by and no call, so i decided to show up at the dealer just to find my car in the same spot, it was never even taken inside. So i asked for my keys and left.I find it very disrespectful to just keep someones car a day and a half without any notice so that i couldve arranged for a different way to get around and at the end of it all, my car was never seen. So Ill be taking my car to my usual mechanic in Newark, Ulesys Auto Shop.

Milton Puerta greeted me from the very beginning of my time at Route 22 Nissan. Very kind gentleman who was understanding of my mother’s health issues and circumstances so even though she sat in the car, she felt very involved in the car-buying process. Milton was also very understanding and courteous of my situation as a new college graduate. Would highly recommend going to Milton for a new or used car!

Jonathan Esposito was excellent answering all our questions and making sure all our concerns were addressed. He was thorough and was accommodating in every way. 100% recommended coming to him.

I had a wonderful experience at the Route 22 Nissan dealership! Jonathan is a wonderful representative and made the car experience so smooth. He made sure everything was comfortable and efficient! Great sales representative.

My experience buying a car at Route 22 Nissan was exceptional!Although I was apprehensive due to it being my first time buying a car, I was lucky to have Milton Puerta as the salesperson helping me. I greatly appreciate his patience, showing me all the cars I was considering and taking the time to answer each of my many questions and concerns. I was impressed with his proficiency and his willingness to help meet not only my expectations but make the whole process effortless.I absolutely love my Rogue Sport!I highly recommend visiting this dealership and make sure to ask for Milton!

Excellent service! I went to 4 Nissan dealerships prior to coming to Hillside and they are awesome.Jonathan was an excellent salesman!

My experience at Rt 22 Nissan was great. Jason and Tom were awesome. I was a little apprehensive about trying to get a new car because I’ve had past credit problems but Jason and Tom set me at ease. They told me the facts and the truth of what was needed to get a new car. They made this experience memorable. We attempted to get a car from Nissan in Springfield Rt 22 but they were the complete opposite.

Jonathan is very helpful in walking through all the options helping throughout the process.He is with me from inital discussion till car delivery. He deserve 10/10 Star..

I have visited this location and was truly impressed by the customer service of Milton. He was knowledgeable about the vehicles we were interested in, he went above and beyond to find another vehicle for me with the color i liked (but it wasnt there). He was really welcoming. I highly recommend this location and please ask for Milton. Now were driving out in our Rogue, thank you for your services. Great job!

Great experience todayMy air conditioner was running hot in my vehicle. I reached out to Nissan yesterday afternoon they allowed me to bring in my vehicle this morning at 8am and out a couple of hours later.May I say my ac is in tip top shape add its CHILLINGA Big Shout out to Chris.Thank you!

Harold & Mohammed are patient & not the least bit pushy. Happy to have test driven a vehicle at this location. Dealership is clean and staff is friendly.

Not to sound Cliché but the staff and service was courteous and fast I was in and out within 90 min. The salesperson Jonathan Esposito was great and helped me with everything I needed to get the purchase done quickly and easily will be recommending this dealer to friends and family

Sales Department is competent but unfortunately their service department is the worse Ive ever seen in a dealership. Ive been here a couple times and their oil change takes forever even when you have an appointment. I was there on September 22nd for and oil change and they worked on a break light switch recall. When I left the dealer I noticed the cruise control wasnt working. I than called the dealer and they scheduled an appointment to get that checked out on September 30th. On September 30th I drive into the dealer to have Chris my service advisor tell me that I needed to pay $150 just for the diagnosis of the issue and that the service had nothing to do with my cruise control issues. The point is, when I took my car in it was working fine and after it came out of service it is not working. I will definitely look for my rights to solve this issue.

I am angry and highly upset. After bringing my truck into facility twice for POOR diagnosis You informed me, my car needed a Timing Chain replacement kit at a cost to me of nearly $4000. After keeping my truck for approximately one week, you advised me that the repairs were completed on 10/1. On 10/2 the truck displayed the same issues as previously diagnosed. Did I really need a costly and maybe unnecessary repair??? If the same problem return.

I was very pleased with the service I got from Milton Puerta @ route 22 nissan! Love my new car, will be back in a few years!!!! Thank you Milton!!

I’m offering you my business and everyone is passing me around like a hot potato and anyone you ask a question to always have to get another person who still doesn’t have the answer .. I’ll just take my business somewhere else ! Then they’reRequesting people to make 5 star reviews before they leave off the lot .. smhThen they’ll reply to your review like they’re interested in helping and once you call, they don’t understand or you’ll get a voicemail.

I came for a transmission flush. I made a 10:30 appointment. So, far it’s after 2:00 pm and I have yet to have my vehicle returned. Also, they are charging me $270.00. Just to refill transmission fluid. I had no other choice then to come here because the transmission fluid is dealer only

Milton was very attentive, detailed, patient,and gave great customer service. I felt very welcome and getting the car was a fun experience.

The customer service rep was very helpful and professional.

As explained above, I called the representative numerous times who I had been dealing with for her to not have a clue in reference to what was going on with my car. I felt as though she said what she thought would pacify the situation without really addressing why Nissan charged me $ 431.00 + to HIT A RESET button.AS OF TODAY, THE LIGHT IS STILL ON AND I AM OUT OF $ 431.00 + WITH NO EXPLANATION OR REASON AS TO WHY THEY COULD NOT FIND OUT WHAT WAS WRONG WITH MY CAR.

I initially had several problems. After a little communication everything was resolved perfectly and I was treated well by management. I would definitely recommend this dealer. Thank you !

Jonathan was our sales representative at Nissan 22 he respond all our questions and concerns that we have with our vehicle. He was very friendly and professional. Now I’m going home with my new Rougue. Big Thank you Jonathan for your all you help and also a big thank you Herbie

Nathaly, Paco, and Julio were all so helpful and kind through the process of purchasing my new 2021 Rogue. They took their time answering any questions I had, made me feel comfortable through the buying experience, and I feel confident they gave me the best price on a great car! Big shout outs to them & Route 22 Nissan! You guys are great!

It was a great experience.Mr. Milton Puerta was the agent who admitted me and worked on a very good deal.He was very helpful and professional.

Milton was awesome. He was respectful, alert, and updated us on every step of the process. Greatly appreciated.

The people that I spoke with exhibited great customer service. They made me feel like my car & I were important & they worked truly hard to get my car back on the road again. They were kind & very knowledgeable. I trusted them completely & they did such a wonderful job on my car. Thank you so much!

Thank you Milton Puerta for your hospitality I am very happy with my 21 rogue Sl best dealership in Ni !!

WOULD RATHER NOT! YOU CAN ASK YOUR WORKERS THEYRE VERY AWARE OF MY EXPERIENCE!!

It wasnt planned but it happened with the help of Jonathan.. his first week on the floor and he did an awesome job!Stay tuned for pictures!!!😊😊😊

I think they were closed by the time I got there...

I worked with Alexia today and had the best experience ever. I wasn’t rushed or pressured into anything. “Take you time and make sure your really happy” was the best thing I’ve ever heard. Thank you so much Alexia for my new to me baby!!!!

Thank you for your service Milton Puerta!!! Love my new car!

I came to route 22 Nissan just to look around but ended up going home with a new car and I am very happy!! Very easy process. Thank you so much Milton Puerta!!!

Milton Puerta is absolutely amazing. He is respectful, kind and explained everything. I had a great experience. Thank you Milton!

EVERYONE was fantastic at this dealership! Their customer service is exceptional! My Sales associate was Rondell Hamer and he couldn’t have been more professional or attentive during the entire process! Eddie and George (in Finance) were awesome as well. This is my first Nissan purchase, but hopefully not the last. If I buy another, I shall definitely return!

Milton and George was a great help to me and guided me through to make a wise decision… Thank you👍👍👍

I had a great experience with John Flores :-). He was awesome helping me get my vehicle. He worked with me and helped me stay within my budget. He had great patience and wentabove and beyond better than any other dealership I have ever been too. Austin also made the Financial part run smoothly .

Great Service my Milton Puerta

Nice cars!! Rented a 2020 Altima here and was treated well. Good price too!! Thanks to Paco Ramirez and Michael Delacruz!!

I spoke to several salespeople. Jethro me me feel very comfortable. He seemed to genuinely want to help meet my needs. We need more salespeople like him.

I had a great experience here at route 22 Nissan.Berk helped me find me the right car with a great deal. Entire staff is very friendly and professional.

Kero and Rondell were great! Couldn’t ask for anything better during my search. The used car market is crazy during these times but Kero was able to find and meet my budget expectations. Most of us can’t stand car salesmen but he was very honest and patient and most importantly, not pushy. No complaints and highly recommended

Jonathan E. was extremely helpful and quick! highly recommend!

Alexia was phenomenal! I came all the way from Maine just to see Alexia. It was worth the trip and all I will be sending all of my family here. No BS, no gimmicks and her patience smh. Best experience

If I could give this place 10 stars I would, Angel and Milton were beyond helpful and knowledgeable when it came to helping my husband and I picking the right suv for our family. They both made the process very easy and exciting also quick.I would recommend this dealer we will come back for sure in the future!!

My son and I went to Rte 22 Nissan this weekend to look at a 2020 Pre-owned Hyundai. Even though it was from a Different Manufacturer, and almost an Hour from Home We were very Happy with the Quality of Service we Received, as Well as the Pricing. My Son Purchased the Car and It Overall was well worth the Almost 2 hr. Round Trip.Thanks Again to Rte 22 Nissan...

Never work with this dealer!I communicated with the sales by email many times, and repeatedly affirm whether the GLS 2019 vehicle is available, they told me the car was available and push me to go there as soon as possible; after I drove 1.5 hours to arrive there, they told me that car was sold out.

As usual...very pleasant experience...working with Services Rep Isaiah Grooms...he is very informative and trust worthy..he is one of the main reason I enjoy and trust that my vehicle is being serviced correctly...and he has great confident in the technicians to do the job correctly the 1st time and so do I.

Had a great experience with J. Flores :). He was awesome helping me and my husband get our vehicles. They have great patience here and go above and beyond better than any other dealership I have ever been too

A big shout out to Alexia Williams for going above and beyond for getting me into a brand new 2021 Nissan car. I thank you for your kindness, politeness, nice and respectful manner and for helping very sweet person she on point and communicating skill is great. Very nice person thank you. Also thank you Mr Tom as well for going above & beyond as well if it wasnt for you 2 I wouldnt have my new car so thank you both very much and GO NISSAN YALL ARE THE BEST!!! everyone is very polite and nice at the Nissan dealerships thank you all I love my new car im so0o excited

I recently leased a Nissan Rogue from Route 22 Hillside Nissan! And I must say it was by fair the best experience I’ve ever had. The whole team was amazing and everyone worked with me to make this whole process a great experience! Herbie the Sales Manager helped me through everything. I was coming out of a bad deal with my previous lease. He was able to help me terminate that lease and get me into a much better car at a great rate! Danny the technology rep. Was amazing he sat with me and literally showed me what each button and function was in my car. That was so helpful! Signing the documents was a breeze Tony made me feel comfortable and explained everything in detail. And a big thank to the manager of Route 22 Nissan James for making the deal possible and for getting me into my new beautiful car! Thank you to all the Nissan team! I am a extremely happy client! Don’t hesitate to buy or lease a vehicle with them!

Just had a horrible experience here. We went to shop for a new lease because we had purchased a previous one from here. The sales person who helped us, Milton wasted our time. We asked to test drive the car and it took forever and we were only able to drive it in a parking lot full of cars and he didn’t even go or explain car features. He had us waiting for like an hour to give us numbers and was helping another customer. We left and he didn’t seem to care we will never go back or recommend this dealership to anyone.

I still feel that bump in my tire but mechanic doesnt hopefully it smooths out

Kero did great introducing us cars and giving us the best deal . Hes new but he makes sure hes on top of everything and tries his best !

We had a great experience here. Milton was friendly, patient, knowledgeable and helped us stay in our budget. We would highly recommend him. Austin was great at getting us through the paperwork.

Honest assessment. Honest service needs and timely completion of identified service needs.

I am very pleased with my experience, Milton puerta was great, thorough, and transparent with the whole process was easier then I thought. Thank you!!!

The Representative Alexia definitely is the best she made my first time at a dealership a great experience and helped me pick out a wonderful car. Such a well respected person, this is definitely a place where you want to get your car from

I made an appointment it was met, they took the car right in.

Alexia gave us great customer service and really worked with us. Very attentive, friendly and we left very happy with our purchase. Thank you so much

They were able to provide me with a very competitive price for my new Nissan Rogue 2021 😎

I’ve been leasing from Nissan over 6years. This was my first time ever going thru RT 22 Nissan. Andre V. was amazing! Everything i asked for he made sure i got and within my budget! Andre was very patient with me and kind. I loved the way the staff paid attention.. from walking in to the receptionist, to Andre and his business manager. I was extremely happy also that this went smooth and quick not HOURS/all day. Thank You Andre V. & the rest of RT 22 Nissan!

An amazing experience!!! John Tores was completely upfront and honest. Even called me 3 times during the week before I even got to the dealership. This was by far the best experience at a dealership I have had. Highly recommend this dealership

Great experience,Milton was so helpful and we got a new ride

They didnt do a sufficient job on my car, including the multi-point inspection in which they missed a whole nail in my tire (they did offer to take it out the next day but blamed it on me, so I was given a courtesy on that. *as I roll my eyes*) and then once they fixed my rear shock absorber, my car started making a slight squeaking noise after, so of course I am very displeased about that. Now, I will say that everyone is nice that I dealt with but they all lack customer needs and making sure they properly handle your vehicle. So I will most likely not being going back to Route 22 Nissan but I love my Altima so I will just have to find another Nissan Service Department to handle my cars needs.

One of the MANY dealers that we went to looking for a new/used rav4, we worked with John Flores who was SUPER nice and worked with us to get everything in a close price range to what we wanted as far as a trade in and monthly payments! He was so accommodating answering all of my husbands questions, even stayed late to help us drive off the lot that night. Defintely a nice dealership and massive selection of cars!

Friendly. The service rep made sure to get me the best price available.

Amazing customer service!!! Sales person Alexia was extremely helpful and such a wonderful person to work with. Keep up the great job!!!!!

I had a terrible experience with Nissan until I came to this location . From the sales person Berk, to the manger, director of finance, The car expert Cole they were all so pleasant and made sure I had a great experience and left with the car I wanted . In this place no was not an option . Great environment and wonderful employees. 10/10 recommended

Service at Nissan today was the best! Milton, George and Austin really helped us out and we walked away with a great car. These guys are the best

I had a great experience with Berk. He was very patience and fully understood all my needs. I’m leaving with a smile on my face. I would recommend everyone to come to route 22 Nissan

I had a great experience with Jonathan and and was easy

Most horrible experience.Brought my Nissan 2017 Rogue: front sensor activates on its own; the engine shakes when on stop. Still under manufacturers warranty.They kept the car for over 3 weeks without a phone call to update me. The whole time my insurance paid for parts and labor (over two thousand). Every time I called (6 times) I was told service dept will call me back. Never received one call. I had a car that was supposed to be courtesy vehicle but ended up paying for two weeks as rental (over a thousand). When I finally went to pick up the car, engine still shakes, sensor stays activated, and battery had died. They insisted that I pay for the battery, too. When General Manager of dealership, Mike, showed up he ordered the service dept to replace the battery free of charge. I left very disappointed. The person who was handling the service, Ryan, is a liar. Service dept has no clue and are unprofessional. Even Mike lied [he] lost money on this case. They earned money from my insurance carrier, they worked on my car under warranty and charged me full price on rental and car still not repaired. I am short over a thousand dollars, no services provided and they lost money! Puzzling! Moreover, in front of me and whole staff Mike said: Ryan is fired. He is gone for mishandling the whole situation. Ryan is still there. Not that I wanted him fired but the whole act by Mike was low point.A month later I received a call from head of service dept to bring the car back. I was promised a courtesy car because it would take more than a day. I called in to make the appointment and confirmed the courtesy car. Drove there, dropped off the car, just to be told there are no courtesy cars available. I had to get back to work so I asked for a rental. No rentals available. The head of service dept did not even apologize nor investigate why I was lied. I had to take the car back and leave.Good luck to the rest of you but Id think twice to go there if I had an alternative.

I came in looking for a specific car which was advertised online at a discount. The price at the dealership was the same as advertised online and the entire process was smooth and straightforward. Milton was a great resource and incredibly attentive. Highly recommend this dealer.

Great experience

The service was great. Thank you very much tech.

As always RT 22 Nissan of Hillside satisfies my vehicle needs. I had my Murano serviced and had the pleasure or working with Isaiah, Omar & Taco and they surpassed my expectations. Car servicing experience can go either good or bad but you guys made sure my truck was in great hands and done in a speedy time . Also Thank you to Sales Manager Herbie Ramirez for making a courtesy call to make sure everything was operating smoothly .Thank you Team of Rt 22 Nissan !!

Nice guys u can deal with. Thanks

I had a great experience with this car dealership and will always go back, very great customer service

Price of the car was marked 10k above msrp for MARKET ADJUSTMENT. This was not once mentioned over the phone.

I was very pleased with the great service in hospitality that i received from every one there you helped me out today thank you all so much

Absolutely disappointed at the service I was given as a potential customer. I had gone there with the intent to purchase on August 24th initially viewing the car before going on a test drive the following day on the 25th. Spoke with Jason Rider about a pre purchase inspection for peace of mind and was given approval for it, that I would set it up and the vehicle would be brought. I was given his business card in order to contact him when I had finalized the appointment.When I had gotten an appointment at my desired shop, I reached out via email and voicemail on the 26th. Nicole in sales followed up with me on August 28th and attempted to connect me with Jason as he had not responded for two days up to that point.Today is the 30th and to my surprise the listing is no longer up and I can only assume the car has been sold. I feel completely disrespected and this is unacceptable. If the inspection was not okay, then tell me to my face it isnt. I shouldnt have to leave the dealership with the thought that everything is cool and okay only to be ghosted and ignored. Nobody should have to deal with that.Would love to give zero stars but I appreciate Nicole calling me back, rather than not hearing from anyone at all.

I always have a decent experience at this facility.