This review is specifically for the treatment I received by Eric in the oil bay! He went above and beyond and answered a million questions i had, all without any hesitation or grief.. amazing customer service from Eric! Gable was the one who did the oil change and he was awesome as well! They got me all sorted so I could hit the road again! Cant say enough nice things about Eric! Charles was the guy who cashed me out, straightforward Jamaican, he was cool as well! Thanks again! A+++(I paid $36 including taxes at this walmart, and JiffyLube wanted $78 for same exact high mileage oil change)
Had a leak in my tire & they fixed it promptly
Good prices and always have what you need will always shop here
Always fast and great service.
Perfect and understandable
We always come here for standard oil changes and tire rotations. Charles is the man. He is like the uncle you go to when you have car troubles. He simply just takes care of you. So friendly and that is saying a lot considering he had has to deal with the public all day. The only issue is that it is always crowded!
I was alerted I had an oil in my oil pan catch. I was told they couldnt service it, and I totally understand thats their policy. However, I had to ask ask the other backup questions which I think would be second nature like, How much oil is it leaking? or Does my car even have oil in it?. At such point the answers were I dont know. Mind you, I took the car to she Walmart previously, no mention of an oil leak, they just didnt have my oil filter. This just didnt feel like customer service. I went across the street and got my oil change for 20 dollars more, but at least they we seemed much more interested in helping me.
Walmart tire center great. Eric Charles MarionJasonAll great service and knowledgeable
Super Slow Service... faster to buy oil / filter and change in the parking lot. Customer Service was deceptive in length of time it would take to finish. Going on Three Hours.
If I could give this place a zero, I’d give it a negative 5. This was hands down the worst experience. Charles was extremely unpleasant and unprofessional. He never asked us for our phone number and kept telling us that he would call when the service was finished. We ended up leaving before any service was performed, which seems like a great choice after reading these other reviews. If you want good service go right down the street to Station One!!!
Thank you Tony at the Hilton Head location for helping me today.I had a minor issue with my car and he helped me in the spot.professional and knowledgeable all while being sensitive to my needs.
Avoid this place at all cost. Dont trust any of the mechanics there & ended up going somewhere else paying more to fix what they had messed up originally
HORRIBLE! RUDE! They said they could replace my battery, and that I should go walk around for 20 minutes while they fixed it. I come back and they tell me that they don’t have my battery and that I should go somewhere else. They left my car running the whole time! They had my number and should have called to let me know! WASTE OF TIME, WASTE OF GAS.
Good service done cheap on Memorial Day. Only tire place open today that can fix a flat.Edit: my service was cheap. So much so that they stripped 2 of my lug nuts... Are you kidding me.
I wish I could give them zero stars. They are beyond horrible. You call and ask their hours and are told they are open until 9 but when you get there a little before 6 they are magically closing. The person working the counter was extremely rude too.
They have it all, groceries and stuff, I use the Vision center as well, garden, auto plenty of parking
Awful service. They stripped all 20 lugnuts and it ended up costing me $250 to repair the damage caused by these people. (The repairs were not done at walmart) Ended up paying more to repair than it cost me for the new tires. Avoid this place at all costs.
Dont ever use this place for a quick oil change because they do not have someone designated for it. You have to wait for them to perform other services to people before you.
Only place on Hilton Head Island that was open to fix a flat on a Sunday. Only took 20 minutes and they had to work on a Sunday when all other tire shops are closed. For the 1 Star reviewers - it’s a Walmart, don’t expect the world. They get stuff done when others can’t.
Bad customer service on the telephone
Fast service