Very helpful.....ordered what I needed for tomorrow! Wonderful people.
First and foremost I dont like bad service. If I come into your store and I am not greeted, asked what Im looking for, or how could you help me today Im going to feel disrespected as a consumer / buyer. Being African-American I dont receive a lot of love from the Latino community but I would at least expect them to be professional when Im in there store spending my money today was not the case. I got no service not a hello or even a glance of acknowledgement that I was inside of the store. So the items that I came for I made up my mind and I put them down and I walked out of the store. On the way out one of the cashier attempted to ask me could he help me but by then it was too late and I felt slighted and disrespected and I will not spend my money with Advanced Auto anymore from their representation at the Holyoke store I think Im all set with them. Just too many other stores that I can buy my auto parts from and feel happy as a consumer with my purchase...After Reading Reply>> i do appreciate your response and i wont rule out Advanced Auto in the future. Just not that store.
My Go To for Auto Parts. Their own brand of parts has always come through and remain a cut above the rest as far as quality goes that isn’t OEM.
Good app thank you 🚘👍
What do we need when we went to AutoZone STP cleaner
You need to learn how to respect others they stole my money I spent $60 on something and I went to return it because it didn’t end up working and they only gave me a $25 gift card and I just wasted my money I wouldn’t where’s my time go to any other auto parts Napa and if you don’t know how to work then don’t work at all
GreAt people n service
Trash service they dont even pick up phone
I was not pleased theyd couldnt help me to replace a bulb for my directional light.in my car. I was told to find garage, and have them fix it .
Good auto place and great employees so far always have what Im looking for
They normally do not have what I am looking for, the computer said they have something and when they look it; they dont have it.
The service wasnt too good and needs Improvement some worker lack of respect thats why I gave 3 stars otherwise I would have gave up four stars
Very helpful
Workers have good communication skills. They speak both in English and Spanish. And are knowledgeable. Prices are high and low depending on what youre looking for.
The young lady there installed the wiper blades I bought which was a big help!
If I could give this store less than 1 star I would.. Horrible customer service bunch of people just standing around .. I will never ever go to the advanced again
Very convenient
Lidyanne is the best on the commercial side! She is so knowledgeable and helpful! She is why I keep coming back.
I love the staff. Wonderful people...
No good service you have to way alot for some one to take care of you.
Amazing
I needed to purchase a headlight for my 2004 Honda Civic and she was very knowledgeable and friendly.
Helpful staff! The only auto parts store that seems to have what you need in stock!
Lydianna is amazing she greets you like Id your family. Everyone is very friendly and willing to help.
Everything u. For a car
Good customer service 👍
Horrible experience standing there for 20 mins and no service kept getting bump and when i asked for help on a pick up item one of the staff told me well get to you when well get to you, mean while another staff member who was on break attended someone else who just walked in. The staff nevered acknowledged me to tell me theyll be with me in a few instead they kept passing me back and attendinf other customers. Never again.
Krysta in West Springfield is wonderful, she is very experienced... Pablo in Holyoke, is fantastic and is always helpful, experienced, and goes above and beyond.
Lidia Andrés Josue the beats employee thanks for your help guys att.George
AdvanceAuto parts in Holyoke mass is awesome because they go out of their way to go and get you to bye their products and they treat you like you are propriety number one and not themselves.
Super helpful staff and affordable prices.
People here treat you like your a person. Very helpful . Knowledgeable
I the people were very nice and they had what I needed in stock
Got good parts for my car and good customer service
Very friendly
Went to get rear brake pads and was asked 3 times if I wanted front or rear. Ended up with front pads. Someone else was there complaining the pads he got were for a different year and someone called complaining about getting the wrong rotors. Staff werent sure why so many customers were in a bad mood.
Good auto parts store helpful sales staff
Great customer service
Helpful as usual !!
Perfect staff good prices
It is a good Auto Parts to go and get your parts
👍
Very eager to help unlike AutoZone
Dont waits and dont come and buy stuff here because the employees dont no what the doing and very slow
No problem with a return very helpful
Very poor service. Its almost like if u dont speak Spanish, you get ignored
Good prices and service
Lidia the best employer #1
Great Prices for your Auto parts.
Great customer service
The service is not good. Very rude.
Everyone who works there is very knowledgeable and helpful.
Everything we needed
Hi.. please wait in line. TY
Place has to little employees for the amount of people that go in at one single time
Customer service was awful 3 guys right in the register and all of them told us to wait when they werent even doing anything else with other customers we were about to just go to CAP
Convenient
Alwsys have what i need
Best service ever
Worst experience of my life the sales person was in a bad mood and should never have been put in the position of dealing with the public would never go back
They helped me figure out what was going on with my battery, it was excessive ripple from my alternator.
Very slow staff
Friendly and helpful
Going to autozone
My only place for car parts
Good store
Love
Number 1
Love...
Had what I needed
Love it
Expensive but convenient
Best store
Very Helpful!!!
Good
Excellent
Great
Car doctor
Friendly people
Auto parts store
You are some asked some thieves
Always a good deal and really try to help you find what you need
Where best prices for items in your car
Very helpful
Not sitifi
You find everything for your car
Preferred good services