I have never purchased a vehicle sight unseen. Needless to say, with vehicles scarce (even to the point of not being able to test drive a vehicle), it has been a stressful nineteen days since I placed my order. Today I was surprised to get the call that my vehicle had arrived and would be delivered this afternoon. The truck is much nicer than I had dared hope for and all my concerns were set aside when I saw my salesman drive into my driveway with my new Tacoma. Thank you to Mr. Joel Perez for making the process so much easier than what I am used to and for keeping me informed and up-to-date at every step in the process. South Dade Toyota was an amazing surprise when it comes to a car dealership and I would highly recommend them and Mr. Perez if youre looking for a vehicle.

Made an appointment. Arrived 5 min early. Was told, with a take it or leave it attitude, the wait would be 2.5 to 3 hrs long. I have kids. I cant wait that long. Why make appointments?? Profit over people. And when I bought the car, they sold me on there stellar service....😳

My partner and I had an overall great experience. Specifically with salesman Javier. We got there and told him exactly what we wanted and what we had as far as money. He got us what we asked for. We closed a deal within 1 1/2 hours after arriving. The car we bought was not physically in the dealer and had to wait for it, but he always kept us updated as the days passed. The day the car arrived, he sent us a text and we were on our way! We got there and he handed us the keys and on our way back in our new Toyota Rav4. The process couldn’t have been more easier. A big thank you to Javier for his help.

THE BEST CUSTOMER SERVICE AND THE BEST ATTENTIONS THAT I HAVE RECEIVED AMONG ALL THE DEALERS THAT I WAS !! Jorge Alvarez attended me, received me with all the kindness, explained the entire process in detail! It was the most consultative sale they have ever made me, Jorge presented me with the proposal that best suited what i was looking for! Super professional, super helpful! Since i arrived he showed no interest in just selling, his interest was in helping! The process was super fast and easy! Francisco was also very helpful! In short, the best car buying experience I have had here in the United States! 100% recommended!! Jorge, the best of the best!

I had my car in for a simple oil change with an appointment. Three hours later I get a text saying I needed extra routine service. The service advisor didnt give any explanation. Sending a text to say that you need 400.00 in extra service that will take an extra day to complete while Im waiting with no way home. I declined the offer and will find another place to have my car serviced.

Don’t trust in their sales/ financial department. My mom was told the car she bought was lowered to a MSRP of 37000, to which we signed so the car could be brought to dealership.Sharks and liars. When the car finally arrived, they rushed her to sign the contract because they were going to give it to someone else. Mind you, my dad just had surgery and she couldn’t leave him and was helping me with my first day back from maternity leave.So they offered to pick up her old car and bring the new car to her house. I couldn’t be with her that day cause I was at work all day but how can you take advantage of people like that. She wasn’t offered the paperwork at the moment since it was on a tablet, and then took days for someone to finally send the paperwork because of course the papers were already signed so they locked their deal. The MSRP that was offered for $37000 is now $45000. My mother was so excited to have a new car to have the whole experience tainted by their lack of integrity and honesty.Thanks for nothing.

If you are looking for a top notch service. Go to South Dade Toyota and make sure to ask for Yunier Navarro.! He is not only the nicest person but the BEST at making sure you leave that place pleased with your purchase and very well taken care of. Kudos to you Yunier, you are definitely the best.!

Amazing and excellent assistance Gustavo Utrera is very knowledgeable and trustworthy thank you for helping me I will send my friends and family here! We are bless !!! thank you thank you thank you

The assistance I received was excellent, Mario Benedetti was my salesperson and he took exceptional care of me answering all of my questions and always looking for what the best options for me were.Purchasing my new vehicle from South Dade was definitely the right choice, highly recommended for anyone looking for a new vehicle in South Florida.

The best salesman in South Dade Toyota Gustavo sold me an amazing car he is amazing explained everything how the car functions, I will definitely recommend him 💯 to anyone whos interested go see him at South Dade Toyota..

Well, I went to south Dade Toyota and my salesman was RAFAEL NIEBLAS i really appreciate his patience and the way he worked. I really recommend this dealership and Rafael.

I bought my second car from South Dade Toyota, really good customer service! You have to ask for Pedro Gordon! I saw a price on the internet and when I went to the dealer they kept the same price with no surprises!

Excellent customer service. Very knowledgeable and courageous staff. More concerned about your needs more than just selling you a car

Really bad experience with customer service. First bad experience is with the receptionist, I have to wait 5 minutes in front of the lady, because she was busy with her phone on Facebook . Second, I talk to the store manager and I ask him if he can help me and he answer yes, I weit about 40 min and and finally he approach me to say, I need few more minutes. This is way my experience was not good.

Great experience, I was able to find the car I wanted. Everyone was super friendly and nice especially the salesman Pedro he was outstanding and knows what he’s doing. Great job in showing me all the cars and explaining the prices. Amazing job overall!!

Amazing service, good offers only in South Dade Toyota. Thank you Pedro for all your help.Ask for Pedro Diffo, only at SDToyota!!!

Our experience with Joel Perez was a 10/10. He was thorough, thoughtful, and meticulous, he made the entire process comfortable and pleasant for us. For anyone inquiring we highly recommend him.

Amazing and Attentive experience overall! I just recently bought my first car, 2022 Camry. The salesman that helped me out was Rafael Nieblas. He was very knowledgeable and attentive. He helped me out to the max especially with my trade in value and looking for the car I wanted instead of settling for less. The Financial Manager, Armando Rivero, was also super helpful and great in explaining to me my options in car services and packages. Great staff, super attentive and helpful!

Thank South Dade Toyota (Homestead) for being very kind. It was a nice experience.

I’m grateful for this opportunity, having customer service like Gibson, comforting and honest helped me get my new 2022 Corolla le vehicle. I appreciate his effort. He is the real definition of a dedicated worker, THANK YOU

Terrible place for service. After being a VIP member at Toyota of Hollywood for so long, probably from buying 6 cars, two in one year, took the car here for service. What a mistake. They cut the tire and broke off the sensor and said it blew out. (Yet you can see the perfect cut in a perfect square) Wouldnt do anything about it. As per other tire service company where new tire was purchased found the sensor inside the tire where it was broke off and I was told you could tell the tire was not put on the machine correctly and it cut the tire. Manager tried to tell me it blew out because it probably had a bubble from hitting something as you could see there was a place on the rim that was a little chewed up. I let him know that had been there for over three years and tires had been rotated since then. Horrible and not right.

As an independent shop owner its against my own interest to comment on quality work done at the dealer however Id like to take a moment to commend the work done by Holli Salazar, lead service advisor, at South Dade Toyota. She treated my wife and I like family and explained the repair process every step of the way. If you own or lease a Toyota in the South Dade / Homestead area do yourself a favor and ask for Holli.

Very friendly service staff!! Service was performed punctually and as expected. Make sure to make an appointment online or by calling when you need service. This is a very busy service center.

The ENTIRE EXPERIENCE was traumatic. Starting with the wait to check in the service center. This process took 30 minutes. Less than professional, understaffed, discourteous Service Manager (Jose) and inept at making a simple entry as to what youre bringing your vehicle in for. Appointments, or time is irrelevant to this particular service department. If your car is not under warranty, they have very little concern for you as a valued customer. Items missing. When the issue was presented to the Service Manager, it appeared to be problematic for him, so he chose Rude as his go to answer, and decided to hang up on me. In all sincerity, honesty, and personal experience with this establishment that strongly advise another Service Department.

One of the best experience that I’ve had with the salesman Joel Perez, who helped me to get the car that I was looking for, which I loved! Thank you so much for helping me getting my new Camry!!

This place is the best, Hector helped me and my husband get the car that we wanted at a great price and we are more than pleased with his efforts to find the right fit for us. Thank you again and keep up the good work!! Definitely will be recommending you guys...

What a wonderful experience with Dario Toledo and john . They are an exceptional team who dedicate their time and knowledge . Highly recommend them

5 Stars experience with Jorge Daniel Alvarez in South Dade Toyota. He was amazing, he helped us with the numbers, finances, and gave us the best price for the car of my dreams. Highly recommended.

Such a great place!! We found the car my daughter needed, thanks to Rafael Nieblas for his excellent service.

I had a grate experience on my buying, everything on the car was explained fully by Darío, he did an excellent work.

The entire process was made very easy. And the answered any questions I had. They even helped me get my insurance so that I could drive off the lot that day

This is the best Toyota dealer. Look for Gustavo Finol. He will give you the best deal in your favorite car.

A great service from Rafael Nieblas, thanks for helping me find the car of my dreams…

Worst service department I’ve ever been to. All the guys that knew what they were doing are gone. I loved the previous manager. This place is a joke now!

I had a wonderful time at the dealer. Amazing customer service with an amazing assortment of cars. I was taking care of by Dario Toledo 10/10 would ask for him again if I go back!

Great job. Always professional. Thanks Alejandro C.

I rate with one because I can’t rate with cero! I’m going to this place because is the closest to my home. I was 40 minutes waiting and nobody help me, even to register that I was there. They are the worst in customer service. I’m not coming back ever

If youre going to buy or finance a car, this is the place to go. I am such a difficult costumer and am specific in what I want. I was able to find a car in my budget and feel so happy and excited driving it off of the lot. They detailed the car, made sure it was safe and in the best conditions. If youre planning a visit, ask for Hector! He was so helpful in everything! Definitely glad I went there.P.S got my self nice hybrid car in the newest conditions! Great deal:)

Mr. Joel Perez 100% recommended as a salesman. He helped me to get my new Camry xse! Thank you Joel!

Best experience buying a vehicle I have ever had I would recommend anyone to come here speak to Saile Rodriguez and you won’t be disappointed and really got a great deal and a great truck thanks again

I was recommended to look for an employee called William Garcia, he was very attentive and responded all my questions kindly. My wife is very happy with her new 2021 Corolla.

The staff is very professional and customer oriented. From beginning to end of my purchase. I would recommend them.

My only problem was when purchasing the vehicle. Things werent made clear, they were all just for getting a sale I literally felt like I signed a contract with the devil. I gave 1,000 down payment, signed all the papers, got the keys then the next day the guy from finance asked me for an additional 1,000 saying my 1st down payment wasnt enough for the bank and theyre asking for more. But I think they wanted the money for commission because if Ive signed all the paperwork, got my keys etc etc that shouldve been it. That was the most stressful situation ever. I never had that problem with my previous dealer(I purchased with ease and a peace of mind). But Toyota, I felt cheated & robbed, a vunerable person looking for a decent vehicle to get her little ones around in without breaking down and they took advantage of it. I didnt want anything new, but it was almost as if I was forced or they kept saying they dont know if they could get me a good deal with a older car(crazy huh?!) I would never recommend Toyota to anyone who wants to be treated like a human and not a dollar sign. Servicing my vehicle was the only good thing. Sidebar: vehicle was purchased January 1st.

My experience at South Dade Toyota was amazing. Javier was extremely helpful and made sure I got the truck I wanted in no time. I would recommend this dealership in a heartbeat!

Had a great experience as always and have to give great credit and hard work/ dedication to Perdo Diffo for helping out with purchasing a new car.

I got my new car with Saily Rodriguez at South Dade Toyota Homestead, more than happy. She is awesome. Her attention, patience and dedication was the best. I 100% recommend her and her team.🥳🥳🥳

First, let me start by saying that I don’t usually leave reviews. However, I must say that Javier Lazo was THE BEST car salesman. He is extremely honest, kind, and funny. He made the process easy and comfortable as well which was a plus since I have been to several car dealerships in the past. I highly recommend this dealership, and if you want a great experience you should ask for Javier. Thank you so much for my beautiful Rav-4!!

Thank you to Yuri Rodriguez for the amazing experience. I 100% recommend!

4 stars because of the waiting time. It doesn’t matter if you set up an appointment, you’ll still wait about 20 more minutes to be taken care of. The service is good though. Honest people, not like other Toyota dealerships. They’re honest and respectful.

Yesterday, I took my car for an oil change and I had the most wonderful experience. I had the pleasure of having Elizabeth Ramos Vega assisting me as my Service Advisor. She was very courteous, polite and helpful. She went above and beyond her call of duties to make sure, I was pleased with my visit. She let me know as soon as my vehicle was ready. Her genuine smile and politeness was great. Thank Elizabeth for being so helpful.

This is my second time getting a car here! This time around I was helped by Eduardo. I have to say, I found the best! He was very helpful in explaining the whole process. Any question I had, he answered and carefully explained the answer to me. I told him what I was looking for and he helped me make the best decision based on my family size and budget. Looking for the best person at south dade Toyota?? Go to Eduardo!

Everyone goes above and beyond to help you find the car. Such a smooth process from beginning to end. Yunier Navarro is truly a professional who is incredible patient and helps you get your dream car and deal. I will definitely continue buying my Toyota’s at this dealership and highly recommend it to everybody, you will be in great hands!

I loved the experience, You should go to this dealer and ask for Rafael, will be coming back soon!!!

My experience is always great at Toyota My tech name is Mrs Vivianshes always pleasant and making sure she gives me the best services ever thanks .Vivian .

Take my hybrid camry there for service. Staff is good, not pushy about upselling. They tell me what I need and never push things i dont need

Thanks to Jorge, the sales associate, my experience at South Dade Toyota of Homestead was a very pleasant and enjoyable one; he is very accommodating, patient, knowledgeable, trustworthyand has a fantastic temperament . Jorge makes you feel at ease and delivers the very best to his costumes.Thank you Jorge for assisting me in obtaining the automobile of my dreams!

Awesome experience with Javier and Raji. Thank you so much for the smooth transition from my old car to the new one. Your customer service and experience is phenomenal. Will definitely continue my car shopping at South Dade Toyota for years to come. ;)

I was declined there, I went to hyundai and I was approved a 2022 hyundai. At toyota we didnt get approved because we didnt give any down-payment and they see you as a loss.

Thanks to Rafael Nieblas for the service when buying my new Corolla 2021 the best experience ever!!!

South Dade Toyota always comes through in a very efficient way. Great Personnel, Elizabeth kept me constantly updated. Definitely the right place for your car.

Went today to get a car and Raul took excellent care of me throughout the whole process.

Pleasant, great customer service. The guy who serviced my car was really kind and helped me out :) clean waiting room, smelled really good.

Came to the dealer No one there to help they must be paying the employees very well since nobody wants to work usually they come running out to help you when they see you pull up not here though. Cars way overpriced at this dealer. Dont waste your time here.

Yuri Rodriguez was an awesome help. He was very knowledgeable and patient with the whole process. He made buying a car easy. I 100% recommend him!

I came to drop off my car for an oil change and to replace the brakes AGAIN that i had gotten them done / replaced not even a month ago and they were squeaking. i dropped off my car at 4 and around 8:15ish, i called the dealership cause i thought it was weird nobody called me and they tell me i can’t get my car till the next day because the service department closed at 8. when i went in the next day to get my car, they tell me they didn’t do anything to my brakes because they didn’t find an issue but as soon as i reversed, you could hear my car screaming from the brakes. very unprofessional and they don’t even care. f this place. wanted to give them the benefit of the doubt after seeing the bad yelp reviews but i see why now

We are very satisfied with the experience of buying a car at South Dade Toyota. Manuel, the Sales Rep. went the extra mile, despite a very busy day, to help us choose a great car for us; he was nice, professional and knowledgeable and made it easier for us to get the car that we wanted. We would definitely recommend this dealer to anyone and will come back.

Great service! I bought a new 2021 Camry and Javier Lazo was the salesman. He was amazing and honest. He was very pascient with my indecision and gave me a great price. Definitly better experience than with other dealerships Ive purchased from in the past. 100% recommend.

I go to this dealer for service on 2 cars. The wait is a little long sometimes but they make appts.

Awesome! Youri Rodríguez was the best

Bought my mom’s new car 2021 Toyota Corolla SE through Javier Lazo. He was amazing and honest no haggling, no pressure very professional. Definitely better experience than other dealerships, you are treated like family at south dade Toyota. I 100% recommend Javier Lazo and his team !!

Excellent service by Eduardo Escarria, he was amazing and very helpful guiding me through everything at my visit at the dealer.

Not ready to do business assistant female manager made me walk to pick up my car and I am disabled

Gustavo utrera, he is an excellent seller, he gave me the best service . I am so glad because i get my new car corolla toyota . The best service on florida south dade toyota thank ypu gustavo utrera you are the best

I had great experience. Place is super friendly they really look for the best deal for the customers. Specially the salesman that worked with us Javier Lazo went the extra mile to help me and my mom. Overall I recommend the place to everyone reading this review.

Thank you Alejandro for putting your customer first. That makes me feel important and that Id want to come back.

Gracia a Yuri Rodriguez he was a great help. I would highly recommend him to anyone.

Was told nothing was wrong with my car, that i probably just pressed the wrong start button. Really???? After owning this car for 7 months i think i know where the start button is located. Shame on you Toyota!

You cant even get anybody on the phone to ask them a question about service let alone getting your car serviced

A group of good guys...all of them..Bernie is my brother,,Brito is the godfather..and Gibson a awesome dude..all worked to get me what I needed and a job well done..thank you guys and girls ..a awesome team..manny...

Totally disorganized. Even with an appointment, waited an hour and a half for just an oil change. And were told if we wanted the air filter changed it would be another TWO hours! And when the car was finally ready, we found that they had parked another car in front of us in the lot, totally blocking us in, so we had to go back and find a car hiker to move the other car. We could see they had done the same thing with at least 5 other cars in the row. Will never go back here for service.

Unprofessional staff and a total waste of time!!!! Went to this location because Kendall Toyota failed to provide me with an oil change quote for my 07 Highlander.I scheduled an appointment for said service last Saturday 12/16/20 at 11:35 A.M, I arrived a few minutes before and there was a very very long line of cars waiting to be serviced, there were two lanes, one for those with appointments and the other one for those without an appointment, I waited around 30 minutes to be greeted by an advisor, which I believe it is an excessive amount of time, and strangely all those that didnt have an appointment were served before those who had one.Advisor turned out to be a different person than the one that appeared on the appointment confirmation, but I was completely OK with that. After specifying what kind of service I had requested on the appointment, she suggested to replace wiper blades, but at that exact moment I had to make a phone call before giving my approval, and as soon as I finished making said call, the advisor was nowhere to be seen and I had to look around to communicate her that I wanted to replace them, had to wait several minutes before doing that. During the two-long hour wait I noticed the blatant lack of communication between the advisor and myself the customer, I can understand that things have changed due to the ongoing COVID-19 pandemic but updates on service are still pretty appreciated, not just communicating how much is it going to cost and if there are additional things needed.Went outside of the waiting room and I noticed that they had already finished servicing my car, but I wasnt informed promptly as it usually happens at other dealerships service department, once again I had to look around the place for the advisor and after I stumbled upon her, she told me to pay first so she could give me the results of the inspection. I wasnt very happy with that, but I didnt want to make a fuss over it and proceeded to pay. Then after paying, she handed me the inspection and apparently there wasnt nothing wrong with the car, tires were rotated and oil was changed, however they just filled one quart and still charged the full amount. Drove out of the dealership back home and no issues at all, but two days later the car was making a lot of clunking noises over and over, it sounded completely unsafe to drive.I took my Highlander today Wednesday 12/16/20 to an independent repair shop and I was told that the mechanics at the dealership had forgot to tighten some nuts and bolts, and especially the ones of the lower control arms, and that was the cause of all that loud clunking noises I had to endure on Monday and Thursday and tightening of nuts and bolts was included with the multi-point inspection, looks like they completely forgot to do that and it is completely unacceptable. I DO. NOT. RECOMMEND. this place for anything in this world, AVOID AT ALL COSTS.

Amazing experience and great customer service thanks to Dario Toledo I got my dream car and at a wonderful price if any one goes ask for him he will help you out!

Miguel was great and made my buying experience smooth and easy.

I went in for a service on my tacoma. I went in to do the 10k miles service. I have a lease and toyota takes care of all my services i drove from FIU all the way to this dealer because they werent busy today. I spoke to the service advisor and she was super nice and very friendly i was told it would take an hour and a half. I left my truck on outside and forgot to leave the keys inside. (its a push start). I took a seat and waited. After about an hour and 35 mins my car was done. As she was giving me the paperwork i realized my keys were in my pocket the whole time. But my truck was done. I said OK and went outside were my truck was parked on the other side of the building. As soon as someone turns my truck off it wont start unless the keys are INSIDE and unless the tech did my oil change with the car running he wouldnt have been able to move it from the shop. Its impossible to do an oil change with an engine running. But the guy even open the hood to prove that he did. I really dont care if he did or didnt my car is a lease toyota is responsible for their tech and the maintenance. All i gotta do is show up when im told. I started driving home and about 5 mins later i pull over to check my fluids and see if they were topped off. And of course they werent. My tires are supposed to be rotated every 5k miles and they werent i climb under the truck and theres oil dripping from underneath not much but a few drops. Ive done 100s of oil changes in my life and always wipe after to make everything look nice and clean. So i call back ask to speak to the service manager and my service writer picked up the phone. I tell her what happened and she tells me shell have the manager call me back. About 5 mins later she calls back and tells me the manager is busy with a customer but on behalf of toyota of south dade he is very sorry that the service wasnt done properly. That when ever im free and around the area to please come in to do the service again.I just drove an hour 50miles round trip took almost 2 hours doing the service to be told to come back when ever i have some free time. The ONLY reason i gave 2 stars was because the service writer was amazing and so was the guy that took down my information. Be careful coming to this dealer and having your services done here. My truck is a lease at the end of the day i give that truck back but if you own your car go somewhere else.

I came here a week ago looking for a rental. The employee was very rude & not helpful at all. He simply told me that they didnt have no rentals available for today and when I asked him what about tomorrow he said the same. He seemed more interested in going home than giving us options. But as I watched him go help someone else he was more pleasant and I noticed how different he treated people that spoke his same language. Little did he know that Im also Spanish even though my skin is colored.The discrimination is real and I felt it here. Luckily, I know not to return here and I advise anyone else of color to not support where you not treated fairly.

Fast and great customer service

Great and fast service provided for the team. Honest and straightforward salesman Miguel Berroteran helped me from the beginning till I got my key.

Jorge Daniel Alvarez took care of me at South Dade Toyota. Excellent customer service and very nice responsible young man. 5 stars.

Excellent service, if you want to buy a car you can contact Miguel Berroteran who gave me an exceptional experience!

Miguel Berroteran provide me the best options and assistance. The service is more that I should ask for. Thankfull!!!!

They are the best. We just moved to USA so we where starting from scratch. They rented me a car for a super cheap price and then they gave me an awesome price for an suv. I am very happy with the overall service!!!

Javier was incredible to work with. He made the process of purchasing a vehicle during COVID as safe and easy as possible. Highly recommend. Thank you, Javier!

I love Toyota ND their service, specifically the sells man leo

My center console was open when I received my vehicle with the items had clearly been moved around. I left my center console closed. Nothing was taken but I highly doubt they serviced my center console. There’s construction in the service area. I walked in on the wrong side and asked the representative where I can pick my vehicle up. The representative just responded in rude condescending tone and let me know I was on the wrong side. These are basic customer service etiquettes that just don’t get followed. If the service manager reads this,Are you mad? Good. Clean up shop.

South Dade Toyota is always the best. Alejandro in the service department was attentive, courteous, listened to my concerns and the wait time was minimal.Thank you and keep up the good work guys! Stay safe, well and kind.👍Merry Christmas!💯🎉

Service department please be truthful in the services you provide. Stating tire pressure is at 35 psi when in fact I set my tires at 40 psi due to tire recommendation is bad practice also if you state you did the tire rotation at least get the lock key for the wheel lugs to be able to rotate tires correctly. Overall, I do not fault them for their incompetcy. The drop off and pick up experience was excellent. Once the vehicle is out of warranty Ill continue to do the services myself correctly.

Great greeters and fast service

Javier was very helpful and easy to work with. I had to buy a car due to an accident and had little knowledge of the process. He was very patient throughout my very long decision making all while doing his best to make me feel comfortable. I’m glad I went with the the car I did and with the dealer also. Definitely recommend this dealership and especially Javier when purchasing a car.

Parts department team member need additional training and better understanding of the product and better customer service will be beneficial for your business,

Thank you Gustavo for you good service