I ordered my glasses 2/24/2019 it is 3/11/2019 and I still do not have my glasses even though my estimated arrival was 3/5/2019. I have called various times and the gentleman just tells me call back in two days or keep calling back and does not explain what is happening. Upon speaking to manager 3/11/2019 she explains the people doing my lenses messed up three times and that is why there has been a delay. Ridiculous. The eye doctor was amazing, however the professionalism of the team is lacking. Not necessarily ideal when you need your glasses quickly.

Professional and thorough.