They treat you like family. Hassan and Jonathan were my guys. They were so professional and respectful. Did an excellent job. They worked very hard and got the job done. I would gladly recommend Two Men and a Truck to any one who needs moving services.Katie is their coordinator, she is amazing. I felt like I knew her forever. She went the extra mile for me. My experience went so smooth. I am a very satisfied customer!π
Two men a truck is directly responsible for making my move a success!The men were on time to start the move. They completed the job in a timely manner. I would use this service again in the future and recommend them to anyone whos looking for a hassle free move.I want to thank the two men that did my job again.KEEP UP THE GOOD WORK!!
From the initial phone call to the completion of our move the folks at Two Men and a Truck (Hope Mills, NC) were communicative, pleasant, flexible, and professional.The office staff was responsive and patient with my many questions as this was the first time we had hired movers. Their video tour helped them to provide an accurate estimate of the cost.The three men who loaded, delivered, and unloaded our home were very careful with our furniture. We own several antiques, and the men wrapped them carefully, and each arrived in perfect condition.These men worked well together, were pleasant to us and one another. They were efficient and hard-working. They loaded our two bedroom home, drove two hours, and unloaded it in seven hours!Any concerns we had were quickly addressed with professional demeanor and kindness.I would highly recommend this company for your moving needs.Jeff and Cheryl Williard
My move was perfect. The guys were so sweet and so helpful and they took such great care of my stuff and made sure that I was happy with everything. They were so friendly and made sure that they put my furniture exactly how I wanted it and just really made me feel like they cared. I will definitely be using two men and a truck for my next move!
Dayshawn and Savage were amazing! Very professional and very hard working. They were friendly, courteous, and efficient! They were very kind to my little one that would occasionally go over to them to say hi or just talk to them. They were worth every penny and I definitely would recommend because of them! They made our move less stressful!
The absolute best experience I could have hoped for. I had never hired professional movers before so I had a lot of questions and Tiffany & Katie in the Hope Mills office were so kind and accommodating even though Iβm sure I called too much. We did a video chat so she could see all my belongings and assess an estimate. Everything was explained thoroughly. We ended up selling/donating some stuff before the move so our end price was adjusted based on that and the lighter weight. As for the move itself, Lionel, Isaiah, & David were professional, careful with our belongings and fast! We were very impressed with the move and would definitely use again as well as recommend.
My mother used this company for her move. The entire mice was just great, from the over the phone staff to the two movers. They were very professional and accommodating. I highly recommend this company for your move.
Donald and Alex from Two Men and a Truck, in Hope Mills NC just finished a very difficult task for us. We asked them to move numerous, very heavy, very large pieces of furniture from various room out to the garage.These were SOLID pieces of furniture. Donald and Alex were very nice and very careful moving each item.Yes, I would definitely recommend them.
Very professional and polite movers. Made our move carefree. Highly recommended if youre looking for movers.
It is expensive but that was the only way I could move. I am trying not to complain but I would not be able to move very often. It just doesnt seem that it should cost so much. But when you cant do it yourself you have got to pay the price.
The office team was professional, knowledgeable, and patient. The moving team did an excellent job. They were punctual, efficient, and courteous. Everything was handled well and our family was thrilled with the move.
These guys did great. Chris, Scott, Tyrese and Angel did a wonderful job in a timely manner and made the move fun with their jokes. I had a big move from a 3rd floor apartment and the original company that I had reserved and paid months before canceled on me the day before my move. Two men and a Truck was able to schedule me for days after and were professional from the owner, manager, staff and movers understanding my situation. I will recommend them to anyone even if their fees are a little more then there competitors! Thanks again guys
I had Dayshawn, Isaiah and Lionel help me move out of a home Iβve lived in for five years. Needless to say, there was a lot of stuff accumulated over those five years! These men were on time, professional even beyond my expectations and worked incredibly hard. I felt safe with them in my home and with my belongings. I cannot recommend them enough! Two Men and a Truck office staff were also readily available, easy to contact and had answers to all my questions. They even called mid-move just to check in and see how things were going. Nothing was broken or damaged during the move and they worked with me too put all the boxes in the appropriate rooms and set up the heavy furniture exactly where I wanted it. I would absolutely recommend this company and plan to use them next year when I make my cross-country move.
Very great company to work with. They were always very courteous and friendly. They always answered all of my questions and even contacted me to see how the move was going. Katie was AWESOME!!
I used the service for a local move around 25 mins away. I actually saw them moving someone about 4 or 5 weeks before my move and saw them done in about 2 hours. When I called the office lady was super helpful and gave me quotes with and without packing. I decided to pack on my own. The care that the moving team gave to each and every item was outstanding. I didnt have a single worry the entire time. They will make sure your stuff arrives safe and sound.
My experience with the website and the FaceTime home review and quote went well and the staff was very friendly and knowledgeable, however the pricing was about 30% higher than another company that did an in person quote and so I didnβt end up using 2 men and truck for my move.
Two Men and a Truck made our move a pleasure. Katie guided us throughout the process, and was kind, thorough and very professional. Nico and Dayshawn were our movers. They worked together as a wonderful team and were diligent in carefully wrapping, transporting, and moving our furniture safely into our home. What superb customer service from this outstanding company, whom we recommend highly---A+!!
They moved the piano for me. They were very pleasant and professional. They did a wonderful job. Very personable guys. Very gentle with my piano. I would recommend them to anyone.
The crew was patient and flexible. We were not as prepared as we would like to have been and they jumped in and helped finish he packing. They stayed with us until the job was done. Their crew was professional and hard working.
Nico and Jefari left the office and traveled 140 miles thru bad traffic and heavy road construction to arrive early for the move. They then packed carefully and hauled heavy items from multiple floors and secured them in the truck for transport in record time. I left about ten minutes after them and traveled the 140 mile route to the destination for delivery. About two miles out, I was delighted to see the truck in my rear view mirror. They unpacked quickly and carefully and were always courteous and professional. When the final bill arrived, I was happy to see that the charges were less than the estimate. Special thanks to Robin, the moving consultant, for pricing and suggestions, and a great sense of humor.I am very impressed with the service from start to finish and highly recommend Two Men and a Truck.
Staff had great communication skills. Movers efficient and used cars with property. Price was unbeatable.
The office staff was great, really helped us after the Army dropped the ball moving my family. The moving staff Lawrence and Jefar were awesome. They showed up very friendly and professional and left the same way. They were fast, efficient, and stayed in a great mood the duration. These two a truly professionals, not one scratch or dent on a wall or furniture, and not a single broken item. They made moving painless and worry free. thanks Lawrence and Jefar!!
These guys are AWESOME! I cannot recommend them enough. Thank you for the hard work and for making our move easier.
I am moving from Fayetteville, NC to Pittsburgh, PA. I went online and I was provided a quote of $6,400 to move four bedrooms with an estimated weight of 8,000 lbs. This included two men, a truck, moving boxes, and the workers packing the boxes as I also checked that I would like them to pack the boxes. I was happy with this estimate. We then did a virtual tour of the house with the estimator so that a more accurate value could be provided. The new estimate included 10,000 lbs of moving weight, 2,000 pounds more that the original estimated weight. Suddenly the price jumped to $10,700 and Two Men and a Truck turned into Three Men and Two Trucks. The estimator justified this price increase by the addition of another man as well as another truck. I let them know that my budget would not allow for this price and asked if I had any additional options. They then worked with me to get the price down to $9700 by dropping the use of one truck as we were estimated to overflow into a second truck by 20%. She suggested that anything that wouldnt fit onto the first truck would just have to be left behind. This seems like one heck of sacrifice for saving only $1,000. I hesitantly agreed because by this point we were too far into this to get estimates from other companies. I was then ready to submit the down payment of 50% and just to be sure I asked if this still included them packing the boxes as I no longer saw this on the new estimate. I was then told this only included them moving the boxes and a seperate estimate had to be provided for them packing the boxes. She said this packing estimate was provided separately but this was never the case. She apologized for this and then sent the estimate for the men packing the boxes as well. This was estimated to be $1500-$2000 additional to the $9700. I let her know that we would just pack the boxes ourselves and I continued to coordinate with her for our move. She then never responded back. We ended up wasting weeks of our time with Two Men and a Truck. I could not be any more disappointed and I feel so taken advantage of. I was very professional in my communication with this company I was still willing to work with them after all of that. I truly hope this experience is better for anyone else that chooses to use their services.Update: I did finally get a response back and she apologized that she was out of the office for several days but that she gave our days away. I didnt think it could get any worse but...mind blown.
Two Men and a Truck have become professional! I used them when they were just a novelty years ago. Now they have exceeded my expectations! The young men that moved me were professional all the way! They documented in detail and were efficient and quick! No horse play. It amazes me! Iβm so glad that I chose them.
We used Two Men and a Truck for our local move in Fayetteville. Let me begin with Dayshawn is the man!! Great team leader and we had a lot of great conversations throughout the day. Iβm horrible with names and canβt remember the other two gentlemen that assisted him. Overall we were very pleased with the service they provided. However, we did have to repeat ourselves a couple of times to one of the workers to not push furniture across our newly installed hard wood floors. No damage was doneβ¦.thankfullyβ¦..think he just needs to be retrained. We would use them again in the future.
I cant say enough how appreciative we are to Two Men and a Truck for helping us with a move to college! Setting the move up was easy and quick and the team moved efficiently on moving day and could not have been nicer. Thanks to Two Men and a Truck for making this painless!!
Great experience, front office was great, getting me a fair quote. Very helpful. They explain everything in detail. The packing and moving team were professional and fast. Excellent job all the way around.
I am a little late with this review and thankfully found my reminder.Wish I could give this company 10 βοΈ stars!!From the very first phone call, the communication and customer service was outstanding! I am so very thankful for the follow up phone calls too!The moving crew worked quickly and were careful with my items. They were professional the entire time and got the job done within a few hours.Thank you for making a stressful move easy for me! This was truly a gift!Jennifer Partney
The whole experience was a blessing between the ladies in the office and the men that moved the furniture. Everything was smooth and lovely, and quick. I truly appreciate all you have done and will totally use them again for my next move.
The crew was professional and courteous. They were on time as scheduled. Started right away and didnt stop untill the job was done. Would highly recommend Two Men and a Truck. The Administration staff was just as professional and courteous as well. Accommodated me when dates had to be changed. Great job guys.
The team that moved us were fantastic. Dayshawn, Raymond and Rotrell were prompt and efficient. They went above and beyond to make this move happen in a smooth and stress free manner. I would highly recommend them to anyone that needs to move.
They were the best move was great did everything put things in right place excellent service
Friendly staff and the actual guys moving were there to work
We used Two Men and a Truck in Fayetteville for our local move. We didnt have to go very far, but we had a lot of stuff! They worked for hours moving us from our second floor condo to our new home. I dont think I have every seen a team of people work so hard for so long, all while being so careful with our belongings. I choose to work with Two Men and A Truck because I have seen them actively supporting our community and those are the businesses that I in turn choose to support. My first experience was absolutely amazing from quote to completion. I have recommended them to many friends, all of whom have reported a first class experience. I plan to be a customer for life. Thanks to the amazing team of kind and dedicated people at Two Men and a Truck in Fayetteville, you all are the best!
I absolutely would use this moving company again they were on time, and did as instructed. I was really worried about how much my move would cost me but the office staff gave me some money saving tips that helped me reduce my cost. They were very helpful and communicated with me mid-move to make sure everything was going good. The movers were very professional, polite and made sure I was happy with everything.
All my experiences with Two Men and a Truck were very good from office personnel to movers!
The team was very polite and did a great job. I spoke with Katie to schedule the move and found her to be very profesional and courteous. The entire experience was good and I will use them (hopefully the same team) again.
What an awesome experience we had with Two Men and a Truck to move our 86 year old mom to her new home. From our 1st phone call to follow ups. Everyone was professional, flexible (as we had to change our original move date), patient, (this was our moms first time moving since 1962) and so sweet and caring (it was like we were talking and texting with family). It was so nice of the supervisor to come during the move to check and see how things were going.We are so thankful to everyone for helping to make this a stress free move for our mom and us.
We had a wonderful experience with 2 Men & a Truck. Our movers were professional, polite, and very organized. They work together when moving furniture upstairs & downstairs as a team. We also had a piano to move in which they handled with such ease. If we ever move again we will use them & highly recommend them.
Dayshawn and Pruitt were very pleasant and polite. They worked diligently and made me feel comfortable. I will definitely recommend your company to my friends, family & coworkers.
The help was very good. Have no complaints. Would truly refer them to other people. Job well done .
I enjoy everything they did for me, professionalism, responsive, on time and an overall great experience working with them. The only thing I believe they can do better is with their prices for service provided.
Clyde and Scott, I think Iβm remembering the names correctly, were very professional, friendly, courteous, and helpful. I highly recommend their services. I would not hesitate to hire them again.
The gentlemen that packed us out was very professional! We will use this company for future moves.
Overall my experience with this company was extremely positive. Movers arrived at the time promised and were very friendly and highly professional. The guys took extreme precautions with my belongings but were very efficient. I highly recommend Two Men and a Truck to anyone looking for a professional move. Good job guys and keep up the good work. Thanks!!
Absolutely terrific all what I expected!!!,
Our 4-man crew was great! They worked quickly, and went the extra mile to try to get big items into new/small spaces. They were very professional, while still being friendly and fun to work with. I would definitely use them again!
The staff was friendly, courteous and personable, from the office staff to the two young men assigned for my move. These two young men, during the move, did not hesitate to bring to my attention concerns that I may not have noticed. As stressful as moving can be, they made my moving fun. If I ever had to move again I will request the same two men that made up my moving crew. They were GREAT.
From the very begining, calling Two Guys and a truck to pick up my my person items and it stow at astorage facility. The staff on telephone were very curtiousp, professional, and efficient detailing my need. I received a 2nd day offer and fair price. The day of my move went just as smooth. Two very polite professional movers surveyed my items for the move. They performed and completed my move effeciently and timely. I can recommend them without hesitation. I can assure you this is a great company for your moving needs.
I needed someone to move my grandmas furniture and they never returned my call
The movers were outstanding. Very personable and happy! The guys were confident and ensured me that the move would be smooth.
I just got married but got to deployed for a small mission when my new wife was due to move all of our stuff together into a new house. She hired 2 men and a truck. One of the guys name was Adrian because my wife gave him a painting that had the artist name as Adrian down in the corner. Thats the only name I remember and I wish I could remember the rest. Anyway, I got back into town just as they were finishing putting all they stuff in the new house and everything was a mess. I looked through some boxes and found my M9 pistol just to make sure it was still there. It was inside a black leather US holster. I put it up on the top shelf of a bookcase amid all the chaos.After Adrian and his friends left, I noticed that the pistol was missing. I called the their office to complain but I couldnt be sure that it was really gone because there were boxes everywhere and I may have just misplaced it. I thought about chasing those guys down and confronting them about the weapon but, now that I was unarmed and they were possibly armed, I decided not to. I told their management that I would look through the house and try to find it and would call them either way.I looked and looked but I never found my weapon. I know they took it. I dont know which guy took it, but one of the guys in the truck did it. I called the company back and they acted like I was crazy and never bothered to help me or question their employees about it as far as know. I filed a police report for the weapon but, if youre reading this in Fayetteville, NC, know that there is an extra hand gun floating around for whatever scumbag that ended up with it.I would strongly recommend that you do not use this service but if you do, make sure you keep good positive ID on where your valuables are at all times.
I canβt write enough about these 2 guys - Scott and Clyde. The last time I moved I saw them (not these 2 but 2men) during a very, very tough time and they were so kind that I was determined to use them again. I was right! They were efficient and careful and I am very obnoxious about my stuff. They were polite and funny and it seemed like it went quickly.Please use these guys! They are FANTASTIC!
I had an amazing experience with the crew that moved me. They were professional, friendly, efficient, and effective!!!! I would recommend them to anyone who is looking for a smooth move. Special shoutout to Chris S, L.J, and Jake! Lastly Katie, my scheduler/estimator was a joy to work with as well. Thanks again to everyone for making my move a great one! βΊοΈI would recommend your services anytime to anyone.
Very good crew. THey arrived on time. They went over the move with me. They used extra care with my items. I would use them again.
I had a wonderful experience. I needed two men and a truck to help move me after my dads death. My driver was prompt (Calvin) and my movers, Anthony P. and Dale O., handled my furniture with great care. I truly appreciate this smooth move without complications during my time of grieving. Great service always keeps my business. High recommended!!!
Great experience from booking to moving. Appreciate the professional and efficient staff from start to finish.
10/10 would recommend. Katie at the office was awesome. Terry and Chris who were the movers moved my entire house in 100 degree weather in less than 8 hours. Not a thing was broken or missing. 5 stars.
The team showed up on time and were very professional and polite. Our fridge was a challenge but they problem solved and got it placed. They were all neatly groomed and had very good manners. I would recommend them and will use them in the future.
Very professional and fast
They were very respectful and took care of my furniture and walls. I would highly recommend them.
Leading off, this team went above and beyond common courtesy to ensure our unique situation was addressed. Not to waste time, but we were in a difficult situation with a move between houses during the holidays. The whole team made us feel like they genuinely cared for us, and worked with us to ensure we were taken care of. On moving day, the crew was on time, professional, and courteous. They also made sure we were informed about all that was going on, and even fit all our junk into the truck when it looked like we might not make it.Overall, an outstanding experience during a stressful move.
Couldnβt have asked for better movers! Communication before, during, and after the move was easy, thorough, and made me feel like my move was important. The movers were on time, efficient, and showed care in packing things up and ensuring my property was taken care of.
I gave this company a 1 start because they quoted me an outrageous amount to move me from a one bed apt on the first floor to another one bed apt also on the first floor. The quote I received over the phone was different than what I received in writing Sinai canceled and I ended up using om of their competitors who charged me exactly what was quoted and no hidden fees involved. They also sent 4 moving men instead of two. Always call around and get more than one quote before paying sky high prices.
I respect and appreciate the way you have handled the Dallas Moore situation. I will continue supporting the TWO MEN AND A TRUCK brand and will continue to spread the word when I see this post pop up. Thank you for handling this correctly and respectfully and sharing your stance on the situation.
High praise for Two Men & a Truck; strongly recommend. Scott, Jarvis, & Anthony made my move seamless and effortless. The crew were consummate professionals and held a high standard throughout the entire process; would hire again.Johann
Kyle and Terry where amazing. On time, courteous, professional and quick! Iβd hire them again in a heart beat.
We were extremely blessed to find this company on such short notice. The price was fair and the team was on point! These guys never slowed down!
This was the second time i used Two men and a Truck for my moving needs. Great Moving company. Took care and concern with my items. The crew was outstanding. I highly recommend Two Men and a Truck for all your moving needs. 5 Star Service.
Ive used two men and a truck before and was highly satisfied. However, this time I had my large full length mirror jewelry box go missing. I was using a POD from a different company which the door was directly facing the garage. Within the POD the mirror and its stand still intact together removed from the POD which I personally saw with my own eyes and physically touched. Later that day the only part of this jewelry box that made it into the house was the stand, meaning they had to take the jewelry box apart to leave the stand. When I contacted the front office they completed a search and only tracked the GPS of the truck and monitored from the location with video cameras. I understand this has turned into the customers word against their employees, however this is highly unprofessional and makes me wonder how they hire their employees. Like I have said in the past Ive been very satisfied, but with this incident I will not be using Two men and a truck again.
Easy to work with. On time, no damage, good guys working hard! Thanks.
They was very professional and fast with service.
They drove to Laurinburg from Fayetteville to help me move. Best customer service Ive had in years. They were very professional and nothing was damaged. They wrap everything up and dont waste any time. I highly recommend using them.
The office staff was great to work with. The movers D and Rashad were great and VERY accommodating. I would definitely request these guys to assist with your move. We hope if needed that these guys will be available. Great Job!!!!!!
Great customer service. Professional service. Great crew. Friendly crew. Respectful to me and my property
After spending 25 years on active duty I have experienced alot of moving teams/companies. Hiring TMT was the best decision I made regarding my move. From the first call to this review I honestly can say that this team was the most courteous and professional team I have interacted with in a very long time. They went out of their way to make this move as stress free as possible. With any move there are stresses that cant be avoided but this team was awesome . The driver and moving team was professional and courteous and kept me updated continuously. The office staff was professional and handled the administrative duties with ease. I am very proud of my choice in selecting this team and can GUARANTEE if I have another move, TMT will be my choice.
Thanks for helping us move to our new home! The moving staff were very friendly and efficient and the office staff professional and responsive.
These are the best folks ever. They are on time, care for property and are nice the whole time! They have Never disappointed me and I have used them 3 times so far.
Great move.
Clean. They did a remarkable job
I enlisted Two Men and a Truck to move our household goods from NC to SC about 2 1/2 hours drive. I dealt with Robin Sales Manger. She arrived on time at my house to do a walk through and provide an estimate. Which I felt was very reasonable. I received an email the day before the actual move to confirm. The movers arrived within the window scheduled, introduced themselves, and did a walk through of the house to see exactly what was being moved. The furniture was wrapped and covered very well. The two men worked tirelessly to load the truck . I was provided a cell number to stay in contract during the drive. At our new home, the two men worked very hard to unload the truck. Of course it was raining very hard. The furniture was wrapped so well, there was no issue. My experience was excellent and I would recommend the Fayetteville Two Men and a Truck
Customer service was prompt and courteous. But VERY expensive. We didnt go with this moving company. We choose another
They were able to schedule me quickly, showed up on time, and were amazingly professional and friendly.
I recently moved from Hope Mills, NC to Greensboro, NC. I have used Two Men and a Truck before, so I hired them again! The two movers who worked on this move, Chuck Andy Kelvin, were awesome! They went above and beyond for me, which allowed my stress of moving, to not be as bad. The office staff was helpful in getting me prepared for my move, with boxes and supplies. On moving day these guys worked so hard and made sure everything went smoothly and carefully. I would recommend Two Men and a Truck to anyone moving near or far! These guys are the best!
If what you have said is true about not being affiliated with Mr. Moore then I hope this 5 star helps offset the reviews that are not being changed.
This is a great company to use. I give them a five stars.
I have never visited your establishment. I have given you 5 stars in hope that you will do the right thing and fire your employee Dallas Moore. I will be checking back, calling, and continuing to shine light on his racist comments until I see that he has lost his job. If this doesnβt happen soon I will take my stars back as any place who willfully employs a racists deserves none.
This was my 2nd interstate move with TM & T, and again they were fantastic. Charles and Dillon took great care with me and my belongings, I didnβt worry about a thing. Great people- every interaction with the company was positive, all are very friendly, kind and considerate. Great company, highly recommend! Thanks again Charles and Dillon.
Excellent service by very kind and courteous people from my initial call through the end of a 9 hour move. Moving day was the least stressful part of our home interior renovations. Charles, Jason and Roman were awesome! Even though Roman was somewhat new, Charles did an excellent job of talking Roman rhrough moving difficult items. Also, the company was able to change my move date with 2 days notice.
Tiffany in the office was great. The crew was awesome. Professional, personable and fast!
Weve used two men and a truck for a few moves around Ft.Bragg. Its been an absolutely great experience each move. The ladies in the office are very nice to speak to and make it easy to schedule moves. The team leader we have been lucky enough to have the last two moves is awesome. There is no wasting time or milking the clock (which sadly has been the experience with other moving companies). Everything went like clockwork, the guys were polite and careful with things they were moving, and most importantly, nothing was broken.Trust me, Ive done enough research on movers to recommend them. The initial fee they charge all works out to be competitive (if not better) than other companies in the area. The guys they hire are people you feel comfortable with in your home, and moving your family.I would highly recommend Fayetteville two men and a truck for local moves!!!
Very hard working crew
Today Josh, Johnny, and Brian moved our household. They did an excellent job from start to finish. Every piece was wrapped and great care was taken. They worked diligently and finished in an expected time. All members were very patient in the placement of our furniture. I wholeheartedly recommend this team and company if you are looking for moving team with Two Men and a Truck.
Very professional but very caring as they moved furniture out of an assisted living site. Very polite and aware of the residents. Took great care of the belongings and were very patient in packing up what could be described as chaos. Very honest and thoughtful. Great experience
I used two men and a truck to move my belonging from my home to a storage unit until I found a home. I later used two men and a truck to move my belonging from my storage unit to my new home. I was the only one with a key to the unit and the only who knew the access code to the storage area. I had a five gallon bank full of coin that just disappeared. No one seems to know happened to it. I would not use this company again because I donβt trust them. After a investigation the police said they were not responsible. My question is then who? I want it to be known it was the two men in a truck in Fayetteville, NC
UPDATE: After receiving a reply on my review (see below) I called Two Men and a Truck. I was told that the manager was out of the office and I asked if there was anyone else I could speak to. The guy I talked to listened and was kind and apologetic. He told me it was our landlord (you know, the one who was in a different state at the time) who had said that it was not them who damaged the pool table, so thats on her, not Two Men. He also said they would look into reimbursing us something for damages and call me back. I left this interaction feeling much better about things.Unfortunately, I never heard anything back. My husband and I called back multiple times to try to follow up as well as to report some of our items that were damaged in our move and seek reimbursement but they were obviously screening our calls at this point.Seeing how we hadnt been reimbursed for any of the move damage and Two Men never returned our phone calls, we decided to dispute some of the payment with our credit card company. Two Men countered by saying Remember that contract you signed? Yeah, in the fine print it says that all damages have to be reported within 36 hours of your move. When stuff was still packed.I feel like we tried to be really reasonable and work things out and didnt take any extreme steps until they refused to work with us in a reasonable way. I have not ONCE talked to the manager despite calling and asking for him probably a dozen times.To top it all off, after the movers left we found they had dropped off a brief case that was not ours along with all of our stuff. We opened it up and found it to be full of sensitive information belonging to a doctor-- patient information, copies of his passport, etc. We were alarmed and tried to contact Two Men about it but... you guessed it, they never called back. I find this to be extremely concerning.ORIGINAL REVIEW:There was a serious disconnect between the office staff and the actual movers. I worked with Kristina and she was really helpful and gave us a great estimate. I chose Two Men and a Truck for both packing and moving services based on that and the fact that I wanted to support a local company. Unfortunately, the actual experience was pretty disappointing. First off, the movers and packers showed up late every. single. time. They were supposed to show up between 8 & 9 to pack, at 9:30 I called the office and they had no idea where they were. Turns out they hadnt even left the way station yet. On moving day it was the exact same thing. We had been told our whole move would be done in one day, but after arriving late the movers said they would deliver our stuff the next day at 9 am. They showed up at 10:15 the next day. It really threw off our plans-- we had a move-out cleaner lined up and various other plans around what we were led to expect, and it was extremely inconvenient.We also had some problems with the treatment of our possessions. One of our three packers was great and the items in the areas he packed were carefully wrapped and packed. In the areas the others did things were just thrown willy-nilly into boxes. We had bent books and liquids spilled all over boxes. We paid for wardrobe boxes, but in most cases they were not actually used to hang things up-- the packers just threw stuff in. I found my wedding dress and my grandmothers antique plates (thankfully unbroken!) crumpled up in the bottom of one of the wardrobe boxes!Also, during the move-out our movers damaged our landlords billiard table. She chewed me out and took our deposit over it, and then Two Men and a Truck told her it wasnt them, it was our carpet cleaners. I called Two Men about it and left a message for the manager before the carpet cleaners even showed up, so that definitely was not the case. I have since called the manager about it multiple times and he has never returned my calls.Anyway, Im giving three stars because they got our stuff from point A to point B without losing or damaging most of it and for a reasonable price, but I would not hire them again.
I dont mean to go overboard about this but they loaded up my furniture in an amazingly short time and with a lot of compassion. They asked me questions about specific pieces and I answered and they were very careful. They were also two people who paid attention to the other one making sure that they didnt lift too much and that they each had water and took care of themselves which is truly a team effort. I like the price, the customer service was very good and they calmed me down because I was a little anxious, very anxious! This is the second time Ive used Two Men and a Truck and I will do it again. Thank you
Second move using 2M&T and the service was AWESOME!!!!!!!!!!!!! From sales to delivery- everyone and everything went well.The ownership should take great pride with their staff - especially Jason and Marcus. These two young men did a marvelous job with my move this past weekend - Thank you both for your professionalism.And yes- i will recommend and use this company again (should I find myself needing to move again).Thank you!
I canβt say enough about how happy I was with this companyβs service. From the quoting process to final delivery - everything ran smoothly and everyone was professional and courteous. Communication was excellent from start to finish - and even a follow up call afterward to confirm all went well. A special thank you to Charles G., Dillon and Robin K. I thought this move would be a nightmare, but these three went above and beyond and everything went off without a hitch. Oh, and the moving costs were competitive. I highly recommend this company.