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Hope Auto Company
1400 N Hervey St, Hope, AR 71801, United States
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Hope Auto Company
Comments
La
Review №1

Colton stands behind his word so thats why i gave a 5 star rating. Seth.. well thats a different story. i bought a car a few months ago from there and would buy again from colton only.

Vi
Review №2

We had the most wonderful experience and highly recommend Johnathon the mechanic at the ford dealership in Hope Arkansas we Broke down on our way thru with our 38 ft motorhome with towing our vehicle behind, they got us in and fixed the problem and made sure there was nothing else wrong, helped my husband get us turned around which meant unloading tow dolly and unhooking and all that goes with getting us back on the road a big heart felt thank you

Ka
Review №3

The folks at this dealership are not only timely, but also some of the best people I’ve ever met. They found a solution to my transmission problem and then found an even better one. I’m traveling across the country and they helped me so much! Taylor, the Assistant Service Manager even helped me find a dog park nearby. I really can’t say enough good things. Michael was extremely helpful and made this HARD situation so much easier. I will never forget the kindness of the guys at this dealership and they have even inspired me to be a kinder human. This dealership in Hope, AR seriously gave me hope that I will get through all of my troubles with some help from strangers. I feel very lucky to have broken down at their place. Thank you! Thank you! Thank you!

De
Review №4

This is by far, the best dealership I have encountered in my 61 years!!! We were on our way to Mountain Home AR. coming from Houston TX. to participate in a marathon. Our Ford truck started having problems and this was the closest dealership. When we pulled in, we were met at the door by the Service Manager. After diagnosis, they had to do a manual Regen and replace the busted turbo boot. We were in and out in 1 1/2 hours. I will be suggesting this dealership to everyone that mentions buying a Ford product, no matter where you are, this should be your dealership of choice. A big thank you to all the shop guys that worked on this truck!!! And by the way, she ran the 26K mountain run in 3 hr 45 minutes!!! She couldnt have done it with out your GREAT help with the truck!!!!! Thanks, Dennis Hobbs (This is really a 10 STAR Rating)

Ma
Review №5

Loving my job @ Hope Auto Co!

Je
Review №6

Very good experience staff is helpful I went into buy a truck bed cover the parts man brought up several that they could get and he ordered one said itd be in three days and it was and it was a good experience

Wa
Review №7

Very family friendly group of guys can get you into a great car within mins! I promise you should give theses guys a try they will get you off your feet right into a very comfortable seat right in time to beat the heat! Thanks a lot Hope auto!

Da
Review №8

Very helpful salesmen.

An
Review №9

My wife carried her car to mclarty ford. They wasn’t hospitable. Two hours after her appointment, they hadn’t even looked at it. We left and went to Hope Auto Company and bought a brand new car. At Hope the service was great! They got us in and put us in a new car within two hours. They was super professional and they was more than happy to have our business. Hope Auto Company is the only dealer I’ll go to in the future. Today was the first time in a long time I left any dealership feeling like I didn’t get a bad deal. They guys in the service department are also the best in the business in my opinion.

Jo
Review №10

Will buy my next vehicle here

Em
Review №11

Just bought my new ride from here today! Thanks for a great experience! The whole team was great to work with, from Brandon to Mr. Orr, to Jeremy.....all were very polite and helpful! My husband and I would definitely recommend this place!

Mi
Review №12

Horrible service I payed for a diagnostic never got a paper saying what’s wrong with my car, they wanted me to get my car fixed through them but I myself work on cars . They just took my money and won’t return calls, ohh yes even worse I got a business card with injector cm5188

Ja
Review №13

This place is a joke quick to sell you something but when you get it worked on even worst. my truck been in the shop 3 time first year I bought it then this last time they said nothing wrong, if it does it again unplug something plug it back in as a warranty driver I say hell no

Ju
Review №14

Once again, zero stars is far more accurate! Lots of miscommunication. Dealership refuses to assume responsibility for an issue that occurs as soon as auto leaves service. Repairs take months to complete. Our issue went all the way to the top of the ladder, no acknowledgment once auto left their lot following their claim of a road test yielded no issues.

Bi
Review №15

A great team of people. Trent was awesome. We were just looking for a truck and Hope Auto made us a deal that we couldnt resist. Thanks guys.

Mi
Review №16

Friendly! Greeted me and had Great Service! Checked my truck F150 for Trip! They saideverything Ok and ready to go! Thanks for being there, when needed!

El
Review №17

Family oriented and very professional! They strive to get you the perfect deal on a new or used vehicle. I recommend buying from Trent

Ja
Review №18

Several issues wrong with my vehicle found within days after I bought it. We took it back and they said they would repair what they could, and that they would call us when they could. Never returned our calls, and when they finally did, they told us the car was sold as is, even with our 3 month warranty.So I do not recommend this dealership to anyone looking for a good deal, because the price may be good, but the people just lie to get you to buy the vehicle.

fa
Review №19

The woman was rude.

Pa
Review №20

This dealership doesn’t care about their customers they only care about making money if you have any problems or anything after the loan contract has been made they don’t try to help you they act like they can care less or try to act like they don’t know what you talking about so I recommend that something should be done about how they treat their customers or certain ones because they have a I don’t care attitude if it’s not benefiting them

Jo
Review №21

Years ago I was driving through pulling a trailer on my way to Pennsylvania to store my belongings at my familys garage before I deployed. My trucks master cylinder went on the highway leaving me unable to shift. Exhausted from a long drive and stressed that I only had a few days I managed to get my truck into their service department. With no appointment, no call in advance, and with no reason they had to help me, they took the truck they were working on off the lift to put mine on. I havent nor will I ever forget the kindness and good will this dealership displayed to me when I was in a tough situation. They fixed my truck and I was back on the road in a couple of hours and more importantly able to spend time with my family for a couple of days prior to being gone for a year.

Bu
Review №22

Great place to buy a vehicle Rick orr is a good sales person

Ha
Review №23

We just bought a vehicle from hope auto ford and they should find a new finance guy, because Jeremy lied to my husband to sell a truck and was not straightforward with answering any of our questions. He was very rude and unprofessional to my mother in law and myself when we were asking for help is in there today and even stated that he never wanted to see us in there again, well congratulations bud, you WONT AND WE WILL NEVER DO BUSINESS WITH YOU EVER AGAIN AND I AM HOPING TO MAKE YOU LOSE YOUR JOB!!

Ka
Review №24

Very courteous service. I purchased a vehicle from them. I would recommend to anyone to at least talk to them.

Ja
Review №25

We had our car break down during an extended road trip, and this was the nearest dealer where we thought we might fix our cars problem. Heather is who we worked with and she was very slow in calling us. In fact, we had to call her to find out what was happening with our car. The second day, they did finally repair the part that they thought might be causing the problem for 418 dollars. The car had the same problem we have been experiencing 1 hour after we left the dealer. We chose to got to Texarkana to try and solve our cars mysterious problem because of the poor customer service. Too bad, nice folks in Hope Arkansas.

Ma
Review №26

People were very friendly, wanted to please their customers, I enjoyed buying a vehicle from them .

Ma
Review №27

Excellent customer service, competitive pricing and aggressive Trade In allowances along witg friendly associates are a few things that have kept Hope Auto around since 1921!!!

Br
Review №28

I wont ever get a ride from here ever again

Ti
Review №29

This place is a rip off I was told that my car would be 17,000 and after all of the paperwork was finish he told me that it would be 23,000....so I ask him dang its that much Intrest and he explained to me that all I had to do was just play a lil extra to not pay all of that are just refinance it....he even called my bank and she said they could do it.....me not know at that moment she wouldnt do it because what they was asking for the car was under book value.....and they dont give u ur paper work then they mail it to u a month later so that u cant bring the car back.....a long story short I was over and under and they knew....even after I told the salesman that I didnt it if I was gonna be over and under.....I didnt find out all of that until a year and a half later when I tried to refinance my car and learn that they had finance my car through Ally and I was paying 9.97 APR so almost half of my carnote was going to interest and my mama had A+ credit....

Br
Review №30

This place rocks! Everyone there is very helpful and will do everything under the sun to take care of your purchasing and service needs!!!!

Je
Review №31

Man waiting on me was rude and didnt want to wait on a woman

Me
Review №32

My car been here 3 times way too much $. Took it there 4 a tune up ony an it had start messing up on other things that I know wasnt even wrong with my car back to back

ga
Review №33

GREAT PLACE TO BUY A CAR!!!!

je
Review №34

Great place to buy a car

Te
Review №35

Great sales and service experience

Ro
Review №36

Very professional and nice

Ka
Review №37

Very good experience with a automotive dealership

Be
Review №38

Great service

Ro
Review №39

Great service department !!!!

je
Review №40

Its okay!

jo
Review №41

Took care of business

Jo
Review №42

Not what i expected

Li
Review №43

Excellent!!

He
Review №44

Like it

Ul
Review №45

They should shop around the place they have very good behiculos and they have people who speak Spanish

Information
43 Photos
45 Comments
3.8 Rating
  • Address:1400 N Hervey St, Hope, AR 71801, United States
  • Site:https://hopeauto.com/?utm_source=local&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 870-777-2371
Categories
  • Ford dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6:30PM
  • Wednesday:8:30AM–6:30PM
  • Thursday:8:30AM–6:30PM
  • Friday:8:30AM–6:30PM
  • Saturday:8:30AM–6:30PM
  • Sunday:9AM–4PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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