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AT&T Store
1309 N Hervey St, Hope, AR 71801, United States
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AT&T Store
Comments
Ed
Review №1

Absolutely love coming into the store. They are so friendly and nice and always helpful. Wouldnt go anywhere else.

Ja
Review №2

Came into the store and Morgan switched me from a different carrier to At&t and was very helpful and always had a smile on her face. Anytime I need help they are always so helpful

je
Review №3

Always come in and Morgan always helps me. She always has a smile on her face and the greatest personality. Always love doing business with her.

Ca
Review №4

Great customer service, I never have to wait for a long time. Everyone is so friendly at this store.

Ch
Review №5

They did great especially dealing with my phone trying to update and transfer patience is there Mai. Priority here.

Di
Review №6

Everytime I come into the store the employees are always very helpful and always have great attitudes. Will not go to any other store unless its Hope.

Ka
Review №7

Morgan was so helpful with the upgrade of my phone. So sweet and understanding with all the problems I was having. ❤️

No
Review №8

Morgan is always so helpful and friendly and always has a smile on her face.

Ma
Review №9

I came in under destress due to being evacuated from Hurricane Ida and a bunch of other stuff. My old phone decided to die out in the middle of everything. Keely patiently listened to me, helped me figure everything out, and I walked out with a new phone. I couldnt be happier. She is the best.

Ki
Review №10

THANK YOU MORGAN!!! Youre the greatest! You provided THE MOST AMAZING customer service! Youre extremely knowledgeable and helpful! Even though yall were extremely busy, you still took the time to get me all setup, answer all my questions and you did it all with a smile! I will definitely be back!!

Da
Review №11

I went into the store to inquire about adding a line to my account and to see what the best phones were. KEELY waited on me and she was absolutely the BEST! Great attitude, Great customer service and her knowledge of the phones.. perfect. She really took the time to explain things to me and showed me how different features of the phones worked. Thank you Keely for being awesome!

Ma
Review №12

..Keely...She has a beautiful spirit...she explains information very clear where you can understand. Really enjoyed her.

xX
Review №13

Excellent customer service, the store representatives go out of their way to help you and ensure you are being attended the best way possible. Thank you Miss Webb for todays positive experience.

Ki
Review №14

Very professional reps. All were very kind and Candace went above and beyond to make sure we got the best deal. Strongly recommend this store. Very clean as well, and followed the mask and social distancing guidelines. Will definitely be going back.

Ja
Review №15

Came in with a question about my phone. keely went above and beyond to help me understand how to use my phone.

Br
Review №16

Stopped by the At&t store in Hope, AR earlier. I was met by a very friendly associate named Keely. The whole time I was there she kept eye contact while we were talking, she was respectful and knowledgeable. She was really amazing. Thank you Keely for helping me understand the charges on my bill.

LI
Review №17

I stopped by the AT&T store in Hope today. I was impressed by the patience Keely had with me. She took her time explaining features and bouncing from item to item.... because I never know what I want and I ask a million questions. I don’t normally leave reviews but this young lady likes what she does and you can tell. This is the kind of workforce any business should strive for.

Le
Review №18

Candice was excellent today. ATT all the way. Thanks again

Re
Review №19

Phillip k was very helpful and peasant with me. He made me feel very special.

Cy
Review №20

Phillip was very nice and helpful. He was willing to go over all the features of the new phone more than once to make sure I was comfortable using it.

Ch
Review №21

I have always received excellent service at the Hope AT&T Store. If they cant give me an answer theyll find someone that can. Plus the young women at that location are very nice and respectful of everyone.

Ca
Review №22

Drove all the way from Atlanta to Hope to have Keely port mine & my dads number from sprint. Great experience.

Ja
Review №23

Rep went above and beyond to get my issue resolved. Very nice and understanding also professional. Recommend ATT Hope Arkansas to anyone looking to use ATT.

Ho
Review №24

Great staff, helped me upgrade to an iPhone 12; super informative

Ho
Review №25

I was looking for a phone today and Keely and Phillip were SUPER informative. The whole staff was friendly and helped me find a plan that worked with my budget. Would shop again.

Be
Review №26

Great place to find the best deals! The people here genuinely want to help us and there is no better feeling than that.

Ha
Review №27

Had some questions about my account, the team was very helpful and informative.

Pe
Review №28

Excellent service. Came to upgrade my phone and they were very helpful on my transition.

ed
Review №29

Keely, wowed me totally!She met me at front doorShe remembered me from other visits and called me by my name.Hi how are you doing today Mrs. Huskey?Its been a while since you have been in storeWhat can i help you with today?Have a seat, and tell me how I can help youAnd it just went on and on.She resolved all my issues and I left pleasedNow the service kept going, I got home and was having a little problem loading my HBOmax.I called the store and asked for KeelyShe got on phone and gladly helped me through it.She gets a high 5 ***** from me.This young lady knows about customer service and its all about taking care of each one, one at a time.I was really shopping and listening to her She was so pleasant, she likes what she does and does it well.Keely at Hope,Arkansas store, you rock.

Tr
Review №30

The rep was professional and helpful. He answered all my questions and went over my new phone.

ch
Review №31

They were very freindly and helped us with all of our needs

Ma
Review №32

Keely is wonderful and always takes care of me. Ive been coming here for the last two years just to see her!

Be
Review №33

Had some questions about a starting a plan with a guy named Philip. He was super helpful

Wi
Review №34

I came in today and let me say I’ve never had a more pleasurable customer service experience! Mason assisted me with a new Phone and a new plan that ended up saving me a lot of money! I’ll never go to another at&t store beside Hope!

Ro
Review №35

The staff was very informative and answered all of my questions. Very friendly.

Ma
Review №36

Phillip was a great help and provided excellent customer service

Li
Review №37

Best service in town. Go see Phillip . Thank you

Pa
Review №38

Keely and candace are great

Ge
Review №39

Came into the store today to switch 3 kines over and Candace went above and beyond to take care of our needs. We will for sure continue to do business with the store and her.

jo
Review №40

Great service

je
Review №41

Thanks for your help and advice

An
Review №42

Very good service.

Ji
Review №43

Very friendly and they know what they doing.

Wi
Review №44

Great service, friendly environment. They always help me out!

Ma
Review №45

Great place and helpful people

Fa
Review №46

Phillip was great help

Li
Review №47

Everything was excellent as always...

Ch
Review №48

Very helpful!

Sh
Review №49

The guy I had was quick and he explained everything that I needed know.

De
Review №50

Very nice and friendly good customer service

Je
Review №51

Extremely helpful, they are quick and friendly

Mo
Review №52

Its was a bill that my mom had to pay directv bill

Br
Review №53

New building fresh staff very friendly people

Ma
Review №54

Great people there and helpful

Ch
Review №55

Kya was great to work with

Li
Review №56

So helpful, thorough and professional!

As
Review №57

Great Customer Service

Tr
Review №58

Friendly service.

Ro
Review №59

Excellent job

Sh
Review №60

It sucks

Information
9 Photos
60 Comments
4.5 Rating
  • Address:1309 N Hervey St, Hope, AR 71801, United States
  • Site:https://att.com/stores/arkansas/hope/95207
  • Phone:+1 870-777-8988
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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