They gave us an estimate for the repairs. The repair was done in a reasonable amount of time. The car runs well now. We had never been there for service previously. We will go there again.
They looked at a squeaking belt for me did it within an hour of me calling. Found nothing wrong and didnt charge me. Excellent Ill be back
Prompt and professional service...Great intake personnel! Ive lived in this area over 30 years and didnt know they existed. Will call them now for needed services!
ALL VEHICLES GREAT AND SMALL! Absolutely the best mechanics in the Twin Cities - honestly anywhere IMHO !. I have been here two times now in the past year. The first time they replaced the front brakes on my 1999 Ford F-250 farm truck. (This truck had just been to my wifes mechanic and the brakes had been approved as ok - nope they failed completely while driving - completely rusted through !!!) Its a big job on an old rusty vehicle (brake lines are metal and need to be bent by hand to fit). Their worst case scenario estimate was lower than Bobby and Steves best case scenario estimate (The master cylinder was questionable and in the end did not need replacement). The truck was fixed that day and was on the low side of the estimate and very affordable IMO. The staff is extremely nice, smart, humble and funny (Thanks Jami and Lisa !). Today I dropped off my Moms 1999 Honda Civic for a timing belt/water pump replacement. The repair was done by 1 am from a 8:30 am drop off. The price out the door was again half of the Honda dealers estimate (The car needs its airbags replaced per recall and I was curious what they would charge). I really cannot say enough good things about this place. They are excellent in every way !! Thanks again Jami and Lisa !! I also wanted to add that my F-250 is a 3/4 ton pickup that several places would not service due to its heavy weight. The Honda is a compact car - this is an awesome stretch for a shop to deliver on ! Stay tuned for my follow up review. “All Autos Domestic and Foreign.”
Larry is the best! Knowledgeable and does quality work.
Love them ! They are so nice and accommodating! They have a great waiting room where I can have a coffee and work at a desk if I want ! I would give them 10 stars !!!
Everyone here is so nice and helpful. As a woman with little knowledge on cars, it is so refreshing to have someone explain exactly what is wrong with my vehicle (they even bring me back to show me) and not try to up sale me on things I don’t actually need repaired. I trust these guys 100%
The only place I will have my vehicles serviced. This is the most honest and reliable service shop I have ever done business with. I have been a loyal customer for the last 5 years and I would highly recommend them to anybody that lives in the Hopkins area. Thank you Lisa and Jamie.
My go to shop every time. Great value, great work and honest as they come.
After 20 years of using Hopkins Tire and Auto it is about time we weigh in. They welcomed us to this town in the dead of winter accurately diagnosing and fixing the brakes on our family suburban and kept it running until we had driven it 286,000 + miles. Hopkins repaired the used cars of 4 teen drivers and continue to repair our cars and provide tires to keep our cars running safely. Lisa, Jamie and Gary and their staff are professional, knowledgeable, helpful and considerate. Hopkins provides great value especially if you consider your car a long term investment. Our thanks to all of you!
Great people, great mechanics.
Super friendly and quick to repair my problem. Definitely will use again.
Kind, courteous, and honest. Great people!
The best! Not fancy, but honest and reliable. Trustworthy work.
I can always trust Hopkins Tire & Auto to find issues with my car before they become a problem. And I can trust that they will fix those issues at a reasonable price. A great local shop!
Great work. They do an excellent job and they are just wonderful people. Ive been fortunate enough to know Steve who is one of the mechanics for years and I wont take my car anywhere else.Keep up the good work guys!
Messed up a tire in an accident, within 20 minutes these guys had me out the door with my tires filled free of charge and a new rim ordered. Fast, friendly and honest service, cant ask for much more. Will use them for future car work. Thanks again guys!
My family knows Gary and he is fantastic! Hopkins Tire & Autos work is quick and affordable. He has helped us out many times when we needed a quick turn around. Would highly recommend this business to anyone looking for a friendly, honest, and affordable auto repair shop in the Twin Cities.
We needed to find a repair shop today after we discovered a screw in our tire. We looked online and decided to try Hopkins Tire & Auto Service after reading the fabulous reviews online. We called to ask if they would be able to fix the hole since it wasn’t in the middle of the tire, and they had us text over a photo. They said they could fix it and got us an appointment in the afternoon of the same day! We pulled up and Jami took our car into the shop. Just a couple minutes later he brought it back out and had already fixed the tire! Our experience there was excellent and we will be using them for any other issues we have with our cars. Thank you Jami!!!
This place is AMAZING. They are efficient and affordable. We will go back to this place again and again. We strongly recommend you bring your vehicle here if you are in need of a repair.
Love this place!Steves is a Ninja.
Hopkins tire and auto is our go-to car maintenance shop. They are always friendly and helpful ; getting in touch with us before they do any work that may be determined unnecessary.. So glad we have them to take care of our cars!
Very quick and efficient service. The staff is friendly and they do a great job.
Fantastic staff and very honest.
The tech was extremely helpful, trustworthy and helpful. Great service and attention!
My neighbor referred me to Hopkins Tire & auto and I am happy i took my car to there shop for service, Lisa in her team was courteous and honest about my car issues.
Great service fair pricing and just the right amount of sarcasm to make it a great experience
I would recommend them to anyone very professional and courteous as well as great service!!
Great prompt service in friendly environment. Wonderful first impression for winter wheels swap.
Highly recommended! I came in with a strange issue jerking my car around and they diagnosed it easily and fixed it up promptly. Staff was all very friendly and their communication on everything was superb. I will definitely be using them for service in the future.
Quick and affordable service! I was out in 15 minutes for a tire replacement.
We switched to this shop long time ago after some mixed experiences at other SW Metro auto repair establishments. Besides being competent, they are prompt, reliable and resourceful (they maintain a healthy ratio between in-stock and rapidly deliverable parts).A smooth generational transfer is happening -- slowly and successfully -- under our watch. Occasionally, one can find a special elsewhere that would beat their regular price on maintenance services but we value Hopkins Tire & Autos built-in inspection component so much that we dont pay much attention to others gimmicks.
Really impressed, recommend to anyone and everyone! I have been conditioned that anytime I cant fill a flat tire with air Im gonna be forced into buying a new set.. no matter the condition of the tires. Jami changed that for me today. Came into Hopkins Tire at a quarter to 5 and Jami jumped right on my flat tire. He gave me his analysis, replaced the valve, and with nothing more than a hand shake I was on my way. I have never had service like this!! I can tell you that my wife and I will be taking our cars here from now on. Thank you Jami and Hopkins Tire!
A rare blend of great service, competitive pricing and accurate/honest repairs. I know Gary, Lisa and Ken from when I worked there many years ago. They are very honest and down to earth people. Best shop Ive worked at and people served with by far!
They pulled a screw out of my tire and didnt even charge me. Very helpful and fast!
Fantastic appt.
We trust Affordable with all our vehicle repairs. Great work and fair prices we strongly recommend.
This is the best auto service company that I have had service my cars over the years. I have now been using their services for over 8 years and tell family and friends the great service they will receive, honest service recommendations and the level of serve they will receive at an affordable price. In my opinion they are the best!
Needed a place to have some quick things checked and done. Got to give Hopkins Tire a 5/5. Friendly, quick, and honest. Will recommend to others!
I went in for an oil change and tire rotation. I asked a question about another issue I had with my vehicle and when I got my car back, the other problem had been taken care of. These people are magic. Thank you!
Great work, Great value!! I have an older model 1996 Light SUV and the guys and gals at Hopkins Tire and Auto Service have it in tip-top shape! I have had the following items on the car fixed: muffler, fuel leak, brake line, and each repair was done quickly and effectively, and often times at half the cost of other estimates! Easily accessible from downtown via public transit if you have to leave your vehicle for repairs or maintenance. Highly recommended, trustworthy, great workmanship. Thanks Hopkins Tire and Auto for keeping my car safe and on the road for a fair price!
I have been going to this shop for over five years now and have always found them to be honest, fast, and reliable. All of their work has been of the highest quality. I highly recommend them.
I am so glad we found them. Have bounced around over the years at different shops. Never found the right fit until two years ago. We have had excellent service for each and every car issue. They are service oriented and bend over backwards to help. I am very impressed. Wish I had found them years ago. Now I refer all my friends to them. Thanks to Gary and his staff. You are the best.
Ive used them multiple times now for tire repair. I highly recommend using them. They are friendly, knowledgeable, and honest. They seem to sincerely try to give you the best possible price. I will definitely return here in the future.
Ive been going to Hopkins Tire and Auto for over 20 years. Just had my car in again. This time for a window switch. The staff is always polite and friendly. They always ask before performing any work on my cars. They always have a quote at the ready. Work is performed timely. Never had a bad experience with them. I recommend them to anybody who is looking for quality work. My wife Diane and I bring our cars to them for everything. They are like family.
Ive brought my car to Hopkins Tire & Auto twice now, once after bringing it to two other places without success in fixing the issue, and once when a different local shop quoted me $1600 for fixes that Hopkins Tire & Auto ended up charging me less than half that. In both cases, Hopkins Tire & Auto was able to fix my car within a very quick turn around time and at what I think is probably the best price id find around town by a large margin. Theyre also very great at communicating with me throughout the process and even disagreed with some fixes that another shop suggested, which saved me from spending money on unnecessary changes I would have otherwise paid for. Id recommend this shop to anyone and wont waste time with the other shops before going here in the future.
My cars and I have been long-time customers because of the customer service provided by this stellar team. I work with Lisa, Jamie and Gary, primarily. They have always provided me with honest feedback on what needs to be done and what can wait. They diagnose, estimate the work and COMMUNICATE that important information, so I can work with my budget. You will not go wrong having your car fixed here!
1. There is a woman working here, which is awesome.2. She asked me if I wanted to see what was going on with my car, which no one has really ever done and I appreciate!3. I was helped right away and, since it ended up being a really simple fix, they sent me on my way at no charge.I will be a return customer for sure.
I brought my car in when I had a flat tire. Unfortunately, the tire could not be repaired, but instead of telling me I needed to buy new tires, they had a used one from the same model vehicle as I had and offered to sell it to me. It saved me a lot of money, as I was not yet ready to buy new tires. Also when I had my car in for an oil change, they saw I had a white rear light out, and automatically replaced it, charging only for the light bulb. There was no charge for the labor. I definitely recommend them!
Love the service they provide.
Great people Fast service!
Top honors for Gary, Lisa, Jamie and crew! Ive been taking cars to them for maybe 10 years and they are always honest, reliable, reasonably priced and will go out of their way to make sure the customer is satisfied. They do a fantastic job of repairing cars. If you are looking for an auto repair company that you can count on, make Hopkins Tire & Auto your go to for auto repair.
I have been taking vehicles to Hopkins Tire for over 25 years and recommending them to everybody I know for just as long. Its pretty simple, they are honest and do fantastic work. Their customer service is beyond compare. These folks are the best. Period.
Everyone who works there is so nice. Theyre fast and do a great job. Theyve gotten me in the same day I called every time. The service is great quality from honest people.
Great work and honest pricing! I can also be indecisive & overbearing about my truck repairs but Jamie was patient & kind as well as getting the job done for almost $200 less than quotes from other shops!
Larry is great! He always does a good job and makes sure to do it in a timely manner! Very honest guy, highly recommend!
I have been going to Hopkins Tire & Auto Service since 1999. They have always been wonderful mechanics. I have lived in different areas of the twin cities and I have always gone to them for all the cars I have owned. They have always been friendly and courteous and willing to answer any questions I have.
Needed an oil change, new brake pads, new switch for the fan, and a tire rotation.They were able to see me same day, bright and early in the morning.Did an amazing job with everything and didnt even charge me for the tire rotation.Will definitely be going to these guys in the future.
Very trustworthy shop. Fair prices and friendly people.
Excellent service when I needed it the most. Nobody else gets you in in 15 minutes
I really appreciated being lent a loaner car while my vehicle was in the shop! Good communication as well.
I have used Gary for years. If you want the most honest shop in the twin cities, this is it. Alwasy rapid service, always fixed right the first time. And they treat you like family!!
Gary, Jamie and Lisa are always honest, helpful and looking for the best way to solve problems. They keep our cars in good shape with needed maintenance.
Nice home town auto repair. Good honest people.
I feel compelled to leave a review after having selected them based on their high rating. I brought my car in for some brake work. The owner quoted me at $200 over the phone and I agreed. During servicing the mechanic broke another brake line that needed to repaired. When I finally get my bill the quote DOUBLED to $400. I shouldnt have had to pay for damages caused by them. Period.
Awesome company, great crew. These guys are wonderful, always great customer service,
Been going here for 20 years. Fair prices and smart techs. Would recommend.
They have been fixing my vehicles and treating me right for many years ! Thank you !
Very attentive. Great customer service. Been going to them for years, just over 30 years, we are so grateful for their help.
Really nice people. Great customer service. Trustworthy.
Dropped off my 2003 Volvo to check out gas smell and occasional RPM gallop. The guy didnt give any price, or have me sign anything and said Ill call you before I spend your money. Later I get a call telling me there are 2 issues that will cost about $2,000. I said we didnt want to put that into it. Then the owner calls back and tells me he knows these cars well. Says he drives a similar one with engine lights on for years with no problem. Then he offers me $400 for the car, minus the $250 I owe him for the diagnostics, basically researching 2 problems he knows is not worth fixing? I recommend you avoid them!
Top-notch! Diagnosed and fixed a badly firing cylinder on my Honda.
Honest and appropriate service. You know your car is in good hands when you leave it at Hopkins Tire & Auto
Highly recommend this shop! Very reasonable and honest!
I had new tires installed on my Toyota Land Cruiser, as well as rear brake pads and a synthetic oil change. Everything was great, on time, and priced fairly, as always!
Prices were astronomical! I wouldnt recommend!
Honest and friendly.
As always, great service!
Always great service!
Gary and his team always do honest, quality work. Big fans of them.
They couldnt help me but did refer me to another shop!
Service is always excellent
Quality and caring services
Great service and great staff!
Very friendly and knowledgeable
Great crew
Good help
These people take care of their customers! You can trust them to do whats right!