Awesome service. I called about a used kids bike and they had one on hand. They set it aside for me so it was ready when I got there. The bike was in fantastic condition; it looks brand new. Easy fast check out which I appreciated because I had 2 small children with me. Staff was friendly with my kids even though they were a bit rambunctious (like small kids can be) cant wait for my child to use the new-to-her bike π²
Helpful and friendly staff. I bought my bike here and am happy I did
My bike of 12 years became difficult to shift. 1.5 shifts to hit each gear, even after I thought I fixed it. Took it to Jonny Rock and they knew the problem immediately. It was done 2 days later and shifts better than it did new! Super cheap too!You can tell those guys do what they love. Incredibly friendly and honest. Would recommend 100%.
I needed a second hand stroller repair and Johnny Rock Bikes popped up as a suggestion. It has never wheeled so well! Not only that, it was repaired in a day and the price was a fraction of what I had intended to pay. I can only imagine how exceptional these owners are with bicycles!
Fantastic Customer service!! Very knowledgeable and made great recommendations on my new mountain bike purchase. Great shop, highly recommended!
Jonny and his crew that work at the Hopkins store are a great group of guys. They are so knowledgeable and very friendly to help you through the process of finding the right bike. They also were very quick and professional on getting my new bike adjusted to work correctly. I look forward doing business with them again in the future.
Friendly, fast and good service!! What else could we ask for! I really needed my bike ready for the long weekend and Johny rock bikes had it ready in under a day! Price was fair and the staff was very knowledgeable.My go to bike shop from now on.
Wow! What a cool bike shop and such a refreshing gem. Bill and John are knowledgeable and just down right relaxed about getting you what you may be interested and need. Theyβre expert on repairs and services too so you can feel confident about what youβre buying if refurbished. Large variety of fat tire, commuter, cruiser, single gear, and kids. Skate boards, accessories and gear are also fun and unique. This is one spot worth checking out. They are opening second location in Bloomington. Highly recommend!
I brought my 1986 Bianci mountain bike in to Jonny Rock after the fork and wheel got the worst end of a collision with a tree. The bike has sentimental value to me so wanted to see if it could be repaired. Jonny and team went the extra mile to find a hard to find replacement fork and fixed the wheel. All at a very reasonable price. Thanks Jonny and team..the store is appropriately named because JonnyRock bikes ROCKS!
I took my recently acquired vintage Peugot racing bike to Jonny Rock Bikes in Bloomington, for tires, a full maintenance check-over and a new seat. They were kind, so unlike most snotty bike shops, and they were quite familiar with old bicycles. My bike was done very quickly, and done right. This is a rarity in bike shops in the twin cities. Great job, reasonable pricing.
Really cool local independent place. Met Jon the owner he repaired my tire while I waited super friendly and offered good intelligence on classic 1970s Schwinn Varsity bike I own that needs TLC.
Seemed competent and flexible, but a tad condescending. Granted, Im not a biking enthusiast and confused the hub and the crank. But, thats not an excuse to try to upsell a full $200+ bike makeover to make it safe to ride when what I was looking was a tuneup on an old rarely used bike thats been reliable, even if not perfect.
Great service! Felt no pressure in my decisions or timelines and they held a bike for me while I made up my mind. Would definitely shop here again. Highly recommend!
Stopped by to look for bikes for my twin granddaughters. The experience was fantastic. Two perfect bikes were set aside for them to check out two days later. I didnt ask them to do that, they did that on their own. The staff took time to fit them and explain the bikes and how to best take care of them. And the price for the almost new bikes was surprisingly low.I also got information on their bike tune-ups. The price was also surprisingly low for the work that is included. I will be back!
Finally took my bike up to the bicycle shop today. They were so incredibly sweet and kind-hearted.One guy quickly determined what my problem was and said hed just fix it for free real fast and about 5minutes later my bike was back and in perfect riding condition.Didnt try to pressure me into buying any other services or equipment.Just said Well, thats my free fix for the day. Youre good to go.So my bike is riding perfect againπLittle things like this really give me hope in humanity.
I finally remembered to bring my city bike in for a tune-up during the off season. What was returned to me was amazing--fully tuned up and looking like new. I immediately went home and came back with my road bike that also needed a tune-up and new handlebar wrap. Unlike another chain bike store in town, the handlebars at Johnny Rocks were done meticulously and with great care. This bike tune-up was done quickly and was also returned to me in pristine shape. The prices are great and I got much better work and personalized service for less than what I have paid at another chain bike store (which always tries to upsell me on things I dont need). Happy to support a small, locally owned business.I highly recommend! π²
Awesome bike shop. Super friendly, super helpful and great bikes, too.
My derailleur snapped off on a ride, causing some serious damage to my bike, including twisting my back fender out of shape. The crew at Jonny Rock not only shipped in parts from California to replace the part that broke (and everything else that needed it) but HAND MOLDED my metal fender back into shape. I thought that fender was gone but they made it work. They also did a thorough cleaning on both my husbands bike (which he bought from the store a few years ago) and my bike. I recommend Jonny Rock to everyone I speak to for all of their bike needs!
Jonathan is fantastic. He met me after hours to open the shop so I could drop off my bike after work. Canβt begin to say how grateful I am for such great service. Wonderful company with top notch service.
Learned a lot walking into this bike shop. Bikes are in low supply right now but I was able to get a quality bike here that fit my needs. Also got a good deal on a Hiplok D bike lock under MSRP. Wouldve been $30 more on Amazon!
3 hours and $20 later, my bike was fixed. I brought my mountain bike in during peak repair season (early May) in desparate need for brake work. I was worried it would take a month plus based on what I had been hearing from other bike shops. They turned it around in 3 hours and for only $20. Great service.
My wife and I purchased bikes for ourselves here today. Great experience, and John did a great job finding us the bikes we were looking for!
I went to have my carbon fiber seat post cut down and they said they didnt have a blade couldnt order either lol you own a pro.shop and has no tools. I stopped there this week for swapping cassette and he told me the wheel not capable for 11 speed and I was about to leave. He double checked and he said oops sorry. He put it in for me. The guy that helps John there no nothing about bike at all. Dontwaste your time to go there.g
Excellent local bike shop. Great selection of new and used bikes. Good service too!
By far the best experience you can get from buying a bike. They are all about customer service and they live and breathe by it. Youll never regret a purchase from them.Jack B
We went looking for a new bike and mike helped us find a few based off what we were using it for. Never pushed us to buy and they did a full inspection of the bike before it left the store. If youβre new or unsure of what bike youβre looking for I highly recommend this shop.
I recently had 3 bikes refurbished at Jonny Rock Bikes. The service was professional, the restoration was amazing, and I will be a repeat customer.
These guys are the BEST bike shop around. With working full time and working on my second Masters Degree. I usually do not have time to do reviews. I bought a second hand bike from them last year and have ridden this thousandths of miles. The deralier, went out on it this spring and I brought it in to them and I am still BLOWN away on what kind guys they are. I do not have much expertise in biking but they immediately do not treat you any different. I have throughly come to enjoy biking so I bought my husband a bike three weeks ago and it is GORGEOUS!!π
Top quality service at a great price. Highly recommend!
Great experience as a first time buyer for a bike- I would highly recommend!
This place is great! I brought my 33 year old Schwinn dad bike in for a tune and a safety check. These guys fixed it up proper and corrected some major safety issues. My bike is now smoooooth like butter! Everything is dialed in just right. The price was fair and they didnt try ot over-sell me on anything. I also appreciate the peace of mind knowing that Im riding a safe bike with my little one. They had everything done in a day. I didnt even realize until I got home that they removed the ugly dork disk when they changed the cassette. Will definitely be back!
Great sales and service! No pressure. Knowledgeable and honest staff. Bought 2 bikes there.
Older store but people were very nice.
Dealing with Jon and his team is always a great experience. Over the years I have bought and serviced all kinds of bikes (road, cruisers, Fat) and never an issue with their quality. They are friendly and have the knowledge to answer any of my bike questions. I highly recommend Jonny Rock Bikes!
The people at Jonny Rock Bikes are life savers! Every bike shop in the metro including them are backed up with repair jobs. My girlfriend and I have a big ride this weekend as the MS 150 has gone virtual. I took my girlfriends bike in last minute as it was experiencing issues with shifting and braking. They were able to fit in and got it done the same day! The quality of work is awesome and the customer service was great! They saved our ride! I will be back for sure!
JRock is great! Always helpful staff, friendly service. Treated my 3 year old like a princess! Will definitely be back, intend to bring my bike in for a tune up next spring.
I love bringing my older racing bikes to Jonny Rock Bikes. They always appreciate them with cool bike comments, etc. The repairs are always done right and they always make great recommendations that wont break the bike repair fund. Thanks guys!!
One of our kidsβ bikes had a bent derailleur. One of the bike shop employees very quickly repaired it at the curbside. Did a great job, was kind, and despite my insisting, he didnβt charge me any money. I would highly recommend and will patronize again.
I highly recommend this bike shop. The customer service is excellent, the repairs are reasonably priced. I brought my bike in for repair and it was ready the same day. The person I worked with answered my questions, took time to help me set up my bike carrier and was a joy to work with!
Great place to buy a bike! Friendly service and the staff are very helpful!
Great experience here; will be back for more service at the end of the season. Jonathon is very knowledgeable, proposed the solution I wanted, and completed the repair quickly and for a great price. Thanks!
Incredible customer service! My husband passed away a couple years ago and I wanted to sell his bike. I had no idea how to value the bike and its accessories nor what to say in an ad. Someone suggested that I call Jonny Rock Bikes. Jon could not have been more helpful. I took his advice and the bike sold in less than a day. All of this help and I had not done any business with him. I and my daughters family will be Jonny Rock customers from now on!
Super quick service (within 1 or 2 hours dropped my bike and repairs done for tires and hub skewer). Safe Covid practices. Honest assessment by Jonny of potential issues where I, a person not as knowledgeable on bikes didnt know where to start. Prices seemed fair and quite reasonable as well.
Got my flat tire repaired same day with great service and for a great price! Highly recommended!
I purchased a refurbed bike from Johnny last year and it is a lemon! One would imagine that a rebuilt bike might function upon purchase but this bike had more than 8 flat tires in 3 months and half dozen spokes I kept giving them opportunities to fix, but all he did was give me free labor and an attitude as I continued to spend money on parts and express my frustration on a bike that I couldnβt ride.I finally had enough and left, brought my business to another store and replaced the inoperable wheels Johnny put on this bike. As it turns out, the brakes that were on this bike werenβt even the right size and were causing additional issues with the tires. You are better off going to a bicycle graveyard and building your own bike rather than to trust this shop.
Knowledgeable and friendly staff.
Great bike shop. Service here is outstanding and they care about the details that you dont think about when it comes to safety on a bike. Really appreciate them.
What a gem! Jonny knows what heβs talking about when it comes to bikes and provides timely responses to any questions. Great customer service!
Rico was so friendly and helpful! I donβt know bikes very well other than how to ride one. I felt welcomed and cared for. He adjusted my seat and had me test it out and then also set me up with a pump and showed me the basics of how to use it. Thanks so much! Definitely will make this my go to bike shop :)
Great service, I was looking for a hybrid commuter bike to get to work, and also take on the greenway. Jon and his staff were thoughtful, helpful, and professional, he went through a couple price points and I was able to find one that was a good fit for my budget. I never felt he was trying to upsell me, and answered all my questions. Reasonable prices and explained some useful tips about regular bike maintenance, transport, and care. Included a test drive before I bought it too. I am very excited to start riding this bad boy.
I love this place. They always make us feel welcome and they are super knowledgeable. I picked up my bike a couple years ago and it fits me perfectly. We just bought my 14 year old his first real bike and hes been riding it almost daily. Thanks to Jon and his staff. We love Jonny Rock Bikes, LLC
Jonny Rock Bikes surely rocks! I bought my first road bike there 3 years ago, then my second to years ago.Both were fitted perfectly. They take such good care of me, I have ALL of my tune-ups and service there, as well. Then there are the personal touches - not only have I purchased gloves, shorts and bags, but I got my Saris bike rack at Jonny Rock Bikes. If they dont have what you are looking for in stock, theyll find it.Absolutely amazing. Check them out!
Wonderful service, thorough explanations! Will definitely come back. Thanks.
A welcoming little shop. Lots of good advice and a bike for all sorts of budgets!
True bike shop. They carry the bikes that all the others dont. The guy was obviously enthusiastic about biking and had a ton of stock. He gave me some quick info, once he asked what I was looking for, then just let me look. Prices seemed good on the fat bikes and full suspension that I was looking at. Definitely check it out before buying anyplace else. Ill be back here when its time for a full suspension.
Super great bicycle shop!! solid selection of parts, very friendly staff, excellent prices! i went in for new handlebars, accidentally got the wrong ones, but dude was super helpful with replacing them with a set that would fit my ride. very recommend.
My 1st time going there and my experience is very good theyre very polite and knew what they were talking about and prices seemed decent
Really nice people who let me try out a couple different bikes in the parking lot and also the prices are really good for what you get. I bought a KHS bike which is a brand I have never heard of and its been AWESOME so far.
Fast, cheap, friendly!
This is hands-down the best bike shop I have ever been in. The staff is friendly, knowledgeable, and attentive. I got fitted for the perfect bike and got it for a great price. If you live in the west metro, this should be your first stop when looking for a new or used bike.
I bought a used bike from Jonny Rock Bikes and the staff was knowledgeable and answered any questions I had about the bikes. They had a large selection of new and used bikes and they did say that the used bikes would start to sell fast once spring comes around. They are willing to stand by their bikes and want you to be happy with your purchase. Also because I lived close to the shop they were willing to deliver the bike for free. I will recommend Jonny Rock Bikes to anyone who is looking for a new or used bike.
Thank you! I came to the shop looking for an odd-size stem to fit an old childs bike so my daughter can begin learning to ride. Both staffers immediately went to work looking for a match. Not only did they find one, but the price seemed very fair.
These guys are great! They have been my full service bike shop. Great purchase experience, they have done all my tuneups, they did a recent bike assembly for me. The entire shop is personable and a pleasure to work with. I fully recommend visiting and using Jonny Rock Bikes
We came in looking for an affordable bike for a ten year old, nothing fancy yet since hes at an age where hell either outgrow it or destroy it pretty quickly. The staff were VERY helpful and found us something perfect, a good bike that was still within our budget.They seem to have a wide variety of new and used and different levels of quality. Whether you need a top notch daily vehicle, just a disposable bike for your kid to play around on, or something in between Im sure the staff here will listen to your needs and find you something perfect.
If I could hack Google I would give them 6stars!Just had one of my all-time great shopping experiences at Johnny Rock Bikes! Bought an awesome mountain bike at a great price. Johnny and his crew are the best. They are all about creating value and affordability to people of all means. Im kind of deal junky and spend way too much time looking online to get the best price. No need, Johnny has already done that and picks up quality products at the best possible price to give you the best bang for the buck.Im a big advocate of supporting small business and people of integrityβ¦Johnny Rock Bikes is both. They do not simple push products you really donβt need or those with the highest profit margin. They seem to genuinely care about giving you the best and most affordable bike shopping experience they can. We need to support more small business, and this is one definitely worth a visit.
This is a great shop with very nice people and lots of bike options .
I would give this place 6 starts if I could. Fair prices, they know what they are talking about, they care about the customer, honest advice, and fast turnaround times.
All around great shop, from the people to the products. They are worth checking out if your in the market for a new bike. I went in looking for opinions and insights and Jonny just wanted me to take a bike for a ride and see which one fit me better. Since then I have upgraded from a 2x to a 1x drivetrain, upgraded tires, upgraded forks, handle bars and pedals. Great service and recommendations for parts. Its worth the drive to check them out.
I ordered a mountain bike (Norco Fluid 7.2 Small) they had on close out and the experience could not have been better. Jon had a fair price and his communication was excellent. He shipped the bike quickly which help me out tremendously. Thank you for everything.
Jonny was such a great help when we came to purchase bikes for my husband! He was straight to the point, understood exactly what he was looking for. Didnt push to anything we didnt need and their pricing are fair and reasonable! If you need a good advise and a great service - this is your place! Thanks Jonny -well be back!
I brought my bike in because I thought I could put it together. It turns out Im not good at that. I brought it in and they had it back to me in under 24 hours. Great group of people working there. Easy to get to, and plenty of stuff to look at. Ill be back for sure for more accessories as my budget allows.
Im very glad I went here to buy my bike! Jonny was super helpful and worked with me to find a bike I could afford, and I love it! Plus, it was just a great buying experience. Jonny was fun and appreciative... I definitely recommend stopping by if you are looking to get a bike.
GO NO FURTHER! THIS IS YOUR SHOP! Have never had anything but a 5-star experience at this bike store. Staff are friendly, knowledgeable, skilled in bike diagnostics and repair and very helpful. They are straight shooters that will give you options for a fix if youβre concerned about money. They went out of their way today to prioritize my sonβs bike repair, so he was ready to race in the state mountain bike race tomorrow. Canβt say enough good things about Johnny Rock.
After buying what seemed like a sweet used bike for almost $300, I soon realized that it was not a good fit and returned to exchange it 3 days later (just as the sales clerk advised me when I tested it out).Unfortunately, when I came back, the manager/owner gruffly told me that I could not return or exchange the bike. In an almost mean-spirited (and certainly not customer-friendly) way, he finally agreed to let me exchange it for store credit.However, he immediately began showing me bikes in the $500+ price range and basically said take it or leave it. Not wanting to lose $300, I pressed him to show me less expensive bikes--he said he didnt have any. This was patently false, as Id been shown many used bikes, just a few days earlier (two of which they were closed).He basically coerced me into buying a bike for almost $600 (with tax) and I left dissatisfied and poorly-treated. This couldve easily have been an easy, friendly transaction but instead I was treated rudely and dismissively. The entire experience was demeaning.I would encourage anyone who buys a bike here to BEWARE. The owner is a jerk. Once he has your cash, youll be out of luck if anything goes wrong with your bike.A terrible experience. I waited almost month to write this so that the anger would go away but I still feel awful about it.
Nothing but good things to say about this place. Prices for tune ups and repairs are very reasonable and they get them done quickly. I am newer to biking and the guys here are way cooler with answering my questions. Ive had some bad experiences at the big name stores where the associates are just plain condescending. I will always bring my bike here for any service needs, and they have a great selection of parts and accessories too. Thanks!
Was shopping around for a bike and didnt wind up buying one here because I didnt fall in love with one. Reviewing to note staff were very courteous and friendly and showed me a variety of bikes in my price range and matched to my ability level/type of bike I wanted. I didnt feel pressured to buy anything and all of my questions were answered. Will definitely come back if I need parts/accessories/repair.
Amazing customer service. They were candidly honest about our needs and really wanted us to have the best bike experience we could have. Trustworthy service like this is hard to find!
Personal service, no sales pressure - they just want to get you in to a bike that will work for your needs and budget. I would highly recommend Jonny Rocks bikes, especially if you arent sure about the best bike for you. This is the place to go!
Awesome experience with the friendly staff. Helped me get what I was looking for fast and for a decent price!
Johnny Bikes shop is the best bike store I know come to Johnny he will fix it in minutes
Great little shop just off the trail in Hopkins. You can tell the owner really loves what he does. Efficient, friendly service and reasonable prices. The first time I went in my dad (who is an avid rider) was with me and when we left I believe his exact quote was, thats my kind of bike guy. Today, I took my bike down to go for a ride and had a flat tire. Popped in with the bike, they dropped what they were working on, diagnosed the problem, and got me a new tube for a couple bucks. I was on my way in five minutes.
Purchased a used Giant Hybrid bike last week from Jonny Rock Bikes. The owner was kind enough to hold the bike for a day so I could come and look at it when there were others, as well, interested in the bike. The bike was exactly what I was looking for. Next time I am in the market for a bike.. be it new or used, I will know where to go!
Great, quick service and knowledgeable recommendations.
The people working there are very friendly and knowledgable. They repaired my bike very quickly, and the price was reasonable. Will be back for accessories, or if i ever need more repairs
A hidden gem! These guys are cool as heck!! My go to bike shop.
Great customer service tended to all of my needs I love this place they are awesome and great!
Love Jonny Rock Bikes! I had a last minute idea for a Fathers day gift for my husband. He has an old 1980 something Schwinn Voyageur that has been sitting in our garage ever since I met him, over twenty five years ago. Every time we clean out the garage I admit I tried to get him to get rid of the bike as it was un-ridable and had never been ridden as long as I knew my husband. My husband would agree but as he would roll it to the curb for the garbage he would get all nostalgic and say he just couldnt do it as he had put thousands of miles on the bike and hoped to one day ride it again. So this year I dug my husbands VERY old road bike out of the rafters and brought it to Jonny Rock Bikes on the Tuesday before Fathers day to see if anything could be done to the bike to make it rideable again.They were amazing, not only did they refurbish it, they got it done so that I could actually give it to him for Fathers Day; and, my husband loved the red handlebar tape that Jon picked out and put on the bike to match the retro red lettering on the bike!
Had some repairs done to my bike and I found JRB to be prompt and reasonably priced. I will certainly be going back.
Complex situation of basket switcheroo and used bike purchase - great service, awesome local bike shop.
Best bikes shop around. I picked up my new Sun electrolite bike today.... Excellent. π π² π
Always good friendly service at a reasonable price.
My girlfriend took a couple of bikes in for repair and they were done in 3 hours. Painless service and great prices! Will be returning for sure!
Offers a variety of bikes including Fat Tire Bikes! Excellent customer service! Quick turnaround for repairs. Whether you need a bike for yourself or a child this is the place you want to go.
Johnny does rock. My family and I have bought a few bikes from him and that is where we bring them to get tune ups. He is more than reasonable but more importantly he is trust worthy.
I first visited JRB some years back when they were just starting out (i think they were even at a different location just a bit further up the road). I was immediately impressed with the attentive service and pricing. I assumed at that time it was because they were new and were desperate for customers. I have been there a few times since for minor things and they continue to impress. I have since moved out of Hopkins and live much closer to other shops but will make the journey because i believe JRB has earned my business and deserve the $$$.
I went in just pricing stuff out came back got exactly what I needed to finish a 2 year project these guys made my day today Ill be giving them my future business and I highly recommend them good ppl great service and a lot of verity in this shop no doubt thanks for your help with the tube and tire PUMPED!!!!!!
They did a great job of getting my 28 year old bike back on the road quickly and inexpensively.
Excellent customer service excellent bicycle knowledge good pricing courteous highly recommended
They are a very good place to fix and buy bikes. They had great service. Thank you
Great service and great staff no pressure to buy, great prices