I would have to say that almost every one of the employees that work at this CVS location are extremely welcoming, Kia, Cassandra and Robyn are my 3 favorites! They are always more than happy to help me with my couponing questions, or just have some small talk. :) I look forward to seeing them soon. This is definitely the best CVS in the area.

Unlike most CVS locations that are very friendly and well organized, this one has given me repeatedly bad experiences. Today, I walked up to the counter to pay and the older woman behind the counter was yelling at a customer about “causing trouble” by trying to return a hair product. When it was my turn, my prenatal vitamins and iron were supposed to be buy one get one free. It didn’t ring up that way... which is fine. It happens! But then the woman proceeded to tell me that they were not on sale. I asked for manager and was told “he’s busy”. When he did come out, he told me that I would need to wait while he rang up the other 3 customers in line. Then he decided to take me and told me I had to have my license on me for him to look up why I was overcharged. My license is in the car and I’m 7 months pregnant so I left as that is a lot at this point. Needless to say I’m done with this location :(

I had my COVID vaccination here. The pharmacist was extremely knowledgeable, kind and professional. I highly recommend.

I hate leaving negative reviews but this CVS is always under stocked and the staff isn’t friendly. I’m not expecting a red carpet rolled out but greeting people requires very little energy. I work in customer service too and would never ignore anyone.

Rude and unprofessional staff, manager has awful attitude and bad communication skills. Takes multiple times to call to make sure that all prescriptions are ready, and even after that on arrival to find out that some important prescriptions are not. Have to find another place.

There minute clinic was great. The NP was amazing. And showed concern for my well being.. thank you for being available..

I have been to this pharmacy more than a dozen times and I have never had a good experience. Prescriptions are never ready even close to on time, no one is friendly, and they string you along when they can’t even fill a prescription. I will never go back. It’s not worth it. Go anywhere else.

If I could give zero stars I would . I asked a simple question to an older woman restocking shelves . I asked where the first aid aisle was as I could not seem to find it. (It was blocked by the pharmacy line due to distancing) I was answered with a very rude Well theres a sign that says it I asked her to tell me the aisle number since I was unable to find the sign hence why I asked . She then once again responded with Theres a sign. Go find it. I am outraged at the treatment. I was simply looking for alochol wipes for a friend with cancer since everyone seems to be out. The treatment is unacceptable and I hope this women is at least spoken to and/or fired. This store needs some serious retraining and an additude adjustment. A good cleaning too since the loading dock door was open and the whole place smelled like a tobacco shop.

Gave me the wrong item for my visit a week back, pretty mad to say the least

Over and over the same thing. My prescription is expensive and I know that. Drop it off on a friday, they say itll b ready monday which is fine bc my work is near there. Give them til Tuesday, come in at 5:15pm and it isnt filled bc they want to tell me about the price, which over and over I tell them it is fine just fill it, I am perfectly capable of paying for my medicine. So then they say 15 min, the place is not busy whatsoever. Wait 30 min, waiting for a text or my name to b called, nothing. So get in line to be told oh the pharmacist needs to look at it, itll be a few more min. As if 4 days wasnt long enough. I walked out with out it. I will not go there again.

Pretty good pharmacy for quick visit.

Good for all your needs quickly. Definitely cheaper with coupons that I always forget

Worst CVS. Prescriptions are never ready on time. Very poor communication.

Wat up. This store is so fire like ya. I cant believe how much stuff there is. Like, no joke, this store is too goooooood. YUM! their candy is lickin gucci.🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

Nice to have a CVs finally in town. Its nice just like any other store

Opened up in competition to the local drug store. Not very well liked by residents but otherwise is like a normal CVS. Noting extraordinary.

Great pharmacy store!

Love having an affordable and convenient store in town

Unfriendly pharmacist.. make the customers wait too long.. no one knows how to smile..Bad service.

About the worst pharmacy I have used. The hospital and CVS online say one thing.. they say another. I don’t know if their staff can read.

Unusually helpful staff

Most misinformed people work here was using Northborough CVS and in comparison to them the people who work here are super slow and have no idea on most prescriptions.

Great place