Julie was excellent, very helpful and caring person. Answered all our questions we had. I will recommend her to all my family and friends for there next purchase.
Julie was great. They didnt have what we wanted at that location, so she sold me the mattresses and set up pick up the next day at a nearby location. Excellent service.
Awesome experience at the Houma, LA location. Wilfred was my sales agent and my wife and I thoroughly enjoyed his patience and great laughs. At times I forgot I was buying a mattress. Need too hang onto employees like that! Thank you, Wilfred from the Ellis family!
Will was awesome and helped us find the best mattress for us! He was very helpful. The store got very busy and he was the only salesman there. He handled himself very well. Thanks Wil!
Friendly staff. Very helpful. Good price. Delivered on time.
My experience with Shawn at Mattress Firm couldn’t have been any better. He made sure I tried several mattresses and explained how each was different from the other. It all comes down to what feels comfortable to me and price. He worked with me to give me the lowest price that he could offer.
After Mattress Firm graciously held my order in Houma LA for 3 months and delivered it to Orange Beach Alabama, I realized that I ordered the wrong size box springs for my beds. They contacted their Pensacola Fl store, ordered the right size and set up delivery and replacement for my mistake. Great experience!
Upon arrival i was greeted by a nice sales woman who was with another customer...once she was done with them she came to help me with my purchase. She held a great conversation and made me want to return for my next purchase.
Good morning.We went to Mattress firm yesterday to look at some mattresses. We were greeted by MR. Shawn dat A great guy there. As he showed me and my wife different mattresses in the store I noticed they had more to choose from there. He told us a little bit about each mattress there so we could get down to the one that we took home. We picked a king size bed with the zero gravity base underneath it.I would definitely recommend buying from these guys good people.
I visited Mattress Firm in Houma, Louisiana. I had a great experience. Shawn was my salesman. He was not pushy at all. We were in and out (with our new mattress, box spring, mattress protector, and body pillow) in under 30 minutes. I was able to tell him what I was looking for with no hassle. The price was great !
Awesome service. Really helpful in getting me a mattress. I would recommend anyone looking to check them out!
Service was nice and although the prices was higher than I expected, My guy Shawn Doiron was friendly, courteous and knowledgeable. He helped bring me back down and keep things in perspective to my price range and comfort level. I’d recommend Mattress Firm in Houma to anyone looking or thinking of getting a mattress. Just ask for Shawn and tell him Jonathan sent you😉
Great customer service. Hopefully the sleepy doze mattress doesn’t disappoint
I had a wonderful experience buying my new bed. I’m hopeful that I will love it in my house as much as I did in the store. Excellent service.
Very helpful and great prices. Customer service was great! Thank you mattress firm
Shawn Doiron was an amazing sells person! Very pleased with his and their service!! 5 stars and two thumbs up!!
Kat was very helpful. Couldn’t have went on a better day.
Chris was so helpful and knowledgeable! We can’t wait for our new mattresses!
Ms J. Fanguy is an EXCELLENT saleswoman. She knows her products. Without any reservations,I highly recommend visiting the Mattress Firm Store in Houma..
Had such a great experience shopping here. My salesperson, Shawn was very helpful and professional. Great prices too.
Julie was great. Smooth transaction
I was really hesitant to come into mattress firm. But Im so glad I did. Shawn was such a pleasure to speak with. I walked out a happy camper. : )....if I could give 10 stars I would. A1 customer service. I really enjoyed my experience, Thanks again Shawn for all your help.
Manager was great, very helpful this morning. He showed me a mattress that was on sale in the clearance area that was better quality and less expensive than the one I was going to buy!
Shawn was a great salesman. Will be shopping more with him soon!
Shawn D. was very knowledgeable and made it easy for us to find the right mattress we were looking for..
Great service and best deals
The staff member was very knowledgeable and kind. He showed me several mattresses that were the exact kind I was asking for.
I had an extremely nice and knowledgeable rep that assisted me. He took his time and I didnt feel pressured to buy anything that I didnt need.
Pleasant experience diverse selection. Couldn’t have asked for a better atmosphere to find your mattress needs. Thanks again mattress firm in Houma!!
Our sales person, Jeanie Harda was most knowledgeable and helpful in helping us choose our bed. Cant wait to start tracking our numbers!
The staff was very friendly, professional and knowledgeable; Christopher answered every question we asked about the mattresses we were interested in promptly and in a courteous manner. We took our time and there was zero pressure. I will definitely refer people to Mattress Firm
It was awesome!!! The associate shawn was super helpful, friendly and found us the perfect matress. If you live in or around houma I would definitely recommend going see shawn.
It was the most enjoyable and simplest experience I have ever had, in selecting and purchasing a mattress.
The guy who was working was incredibly helpful and nice. I’m moving into a new apartment and will be sleeping on an air mattress for a few days. The guy called me around 5:30 the same day I bought my mattress and bed frame and ended up moving the delivery date to 2 days before initially planned. Great customer service goes a long way and I was really happy with everything! Can’t say thank you enough.
Awesome service, Shawn was very knowledgeable and caring. I will recommend anyone looking for a mattress to Him.
Mr. Dorion was a excellent and informed salesman. He was polite and friendly. The bed I wanted is what I purchased. The only thing I could not relate to is the warranty. It is a 5 year warranty which is great. It shows great quality in their product. There is a stipulation that in the event I had trouble with the mattress I would have to allow their personel to come out and pick it up and I would have to pay $90I would not be allowed to bring it in as I brought it out. I believe that Mr Dorion would help out in a situation like that. I still believe they deserve a 5 star. They are highly recommended.
The guy was nice and informative. He k e what he had in stock and what he did not. Will be coming back when I need a new mattress
Shawn and Julie were extremely helpful and friendly throughout my shopping experience today. I would work with them again in a heartbeat.Nick
Julie was absolutely a pleasure to do busy with. Very knowledgeable and not pushy at all. Would definitely refer my friends to her.
Staff was helpful and listened to what we were looking for. Very satisfied. Staff was courteous and genuine.
Very friendly and very quick service we were there less than an hour Thank You very much
Engaging and Knowledgeable staff!Excellent overall experience!!
I had great customer service and Knowledgeable associates.
Great people! Good experience.🇺🇸
Julie is awesome salesperson. Would recommend her to anyone.
Excellent customer service and the process was fast and easy! Thank you!
Very knowledgeable salespeople. Friendly atmosphere. Very pleased.
Very Friendly and Knowledgeable!
They were very knowledgeable about the product and we were pleased with our service
Timberly gave us a very good experience. We had shopped around but she stood out with her experience and ability to make sure we were suited with perfect mattress to support my husband and my injured back.
Save Money, Sleep Happy.Your budget will stretch further here at Mattress Firm of Houma. I am the Assistant Store Manager and I look forward to helping you solve your sleep needs. Mattresses, Foundations, Adjustable Bases, Pillows, Sheets, Frames, and Mattress Protectors are all here! We even have a Clearance Center where everything is on sale up to 70% off, as well as 0% Interest Financing! Come visit us or give us a call.
Very informative and friendly...bought a mattress within 30 min
Very reasonable and great customer service by chris
Service was amazing with Julie! Highly recommend!
This is my go to mattress place. Julie is very personable and helpful.
Plenty of options to choose from. I met Christopher and Julie. They were professional and fun. He helped my wife and I choose with some suggestions. We got a fantastic deal with their sale.
Well i had such a good laugh bc my card got declined 6 times (damn card). In the end i came out with a friend and a great mattress at an amazing price. Will definitely be coming back in the future for another mattress. Thank you mr.chris for the great laugh and the great deal on my mattress 💯🔥
Awesome customer service! Was extremely helpful and got me in and out without trying to talk me into something I didn’t want!
The salesperson was very friendly and helpful.
Highly recommend, saved me a ton of money!
Poor Service and Zero ProfessionalismSpend your money elsewhere if you desire good customer service and communication. The assistant mgr (Chris) and Julie provided no unsolicited follow up or assistance with my parents exchanging their box spring with one that they could use with their newly purchased set.
Friendly staff and great service.
I love my new bed! Bought it the Thursday and it was delivered the Saturday morning right on time! Julie was so helpful and kind. I recommend everyone in the Houma/Thibodaux area to go visit her store!
Good job! Great deal and awesome price. Come visit Julie and Chris!
Very friendly in the nice price on the mattress
We have not received our bed yet but the sales person was very helpful and knowledgeable. She asked questions and then made suggestions. She also gave us a variety to look at and try.
Had what I needed
Great service. Will use them for any future needs. Thank you.
Awesome prices and customer service! Great selection of bedding.
Customer excellent...salesman Chris is outstanding
Great customer service and prompt delivery ¡good prices too ¡
Awesome customer service, theres no hassle and no pressure, financing was pretty awesome since we didnt feel like dropping a lump sum at the time, we saved a little over $1100!
Chris was a Excellent sales representative!
I purchased my mattresses through qvc paid 1000. For them and the mattress is no good it’s got body impressions and I called Serta and was told I needed to pay a 35.00 none refundable fee. After I paid them 1000 I don’t think I should pay the 35.00 fee. Please shop around before buying another serta because it’s not what the company claims.
Walked in and within five minutes I was signing for my mattress!
Nice folks.
Friendly, Professional, and Caring
Great Experience!!!!!!!!!!!