I don’t write anything about any place but here at Apache Auto parts some worker’s are very Rude I had to drive 45 minutes to come here to pay for port didn’t wait 2 1/2 hours for the parts to come they want you back to pick it up like you have gas to keep coming back and forth when they can get the parts here when they call you to pick it up then pay and go but no they are inconsiderate about how they do business I’ll never order anything else from there again. If I didn’t need it so bad I would’ve ordered it on line and paid less for it
I called Apache for a part for my Camry after I called 3 others .I couldnt believe the courtesy, patience and knowledge Apache personell have . The part was ready and for a very reasonable price . I honestly urge anyone in need for an Auto part to give them a call . Thanks a million Edgar you are truly a gentleman...
Very helpful with my older model car 97 Nissan Sentra they have been a great help a fair....
Brought an engine for 2010 Ford Transit, everything went fine. No problems with purchasing. Good prices and friendly people.
They are very unprofessional and disrespectful, they also close earlier than what their hours say.
Sometimes they over price things
Don’t sell your car here. They will try to rip you off by low balling you BIG TIME. Call LKQ instead they are fair.
If I could give negative stars I would called was given a price of $150 for a drive shaft when I get there price went to $450. The people were rude and didn’t care wanted to play dumb. No one knew gave the price even though only 2 people supposedly answer the phone!! DON’T GO HERE DON’T EVEN WASTE YOUR TIME!!
I have an old car and all my parts are here.
Good place to buy auto parts...
Place was very safe 6 foot distance applied at all times
All auto parts with affordable price
Ya good place to get parts... Even though didnt have mine....
Come get any part cheap for any kind of car there allways open...and they take the part off the car for u...and if it dont work u can get ur money back i always come here!!!
I love my Hundai but it didnt have good luck in a parking lot a few weeks ago.. It is an older model. I was highly referred to Apache and got all the parts I needed to make it great again. Thanks for the fast service, guys.Hilton
Great job!
DO NOT COME TO THIS JUNK YARD! WENT TO LOOK FOR A PART AND AS SOON AS I TRIED IT, IT WAS DEFECTIVE. IT DID NOT WORK. I CALLED AND SPOKE WITH SOMEONE THERE AND HE SAID NO PROBLEM JUST TO BRING IT BACK AND WE WOULD GET A REFUND. ONCE WE ARRIVED HE SAID HE COULD ONLY GIVE BACK 25% OF WHAT WE PAID WHICH IS NOT WHAT HE SAID OVER THE PHONE. HE KNEW THAT THE PART WAS DEFECTIVE AS SOON AS I CALLED HIM. I UNDERSTAND IF I DIDNT NEED THE PART ANYMORE THEN I ACCEPT FOR THEM TO NOT GIVE ME A FULL REFUND BUT THAT WAS NOT THE CASE. VERY UNPROFESSIONAL OR THEY NEED TO TRAIN THEIR EMPLOYEES BETTER.
Called on the phone to confirm part was available, arrived and waited 15 minutes for part. No problem. Great service.
I hate them i have been stuck up here for 4 hours because my husband paid for my part and then they refused our money saying they didnt feel like putting it in the system I wouldnt tell no one to come here go to for less
Great place, great service..cheapest prices in town.. it’s the “Walmart” of used auto parts. They’ve always been able to get my parts I needed...Lifesavers!!!
I use Apache frequently and have great things to say about them, however I went down the street and had a fellow who owns another salvage yard bash them and tell me he would knock $20 off my part if I left Apache a bad review!?!? Insane that people would do this. Apache is a great place I buy from often
I searched my area for the tail light casing and feared I had to go through the KIA dealership at their high cost. I found Apache, they had it in stock at one-fourth the cost, and it was like brand new. It was packaged and shipped immediately. Wish I had found them before. Cant beat it.Pat in western US
No help. Didnt seem to want to be bothered by callers. Wasted call.
My rear end was $100-$200 cheeper than other places.
Very good place
Great place...had the part I needed saved me over $100.... service counter people were on point....the Cashier was very nice and polite!!!
Horrible!!!! customer service thats all im going to say
Stay away from this place cant even get someone to look at you when your trying to get a part
Great place if youre looking for used auto parts, usually they have what you need.
These people like to Bait and Switch. I called to check for an engine two weeks ago and got a fair price, but could not pick it up then. Called again yesterday and was told they still had it for the same price. I rented a truck to go pick it up and was told that they didnt have it, but I could order one from Dallas for $600 higher. I checked with another parts place and was told that Apache does this to everyone.To the owner that responded to my review:Your competition first recommended you when I was in your place of business and asking for the same used motor. When I explained my problem and that was when he made the comment about your employees.
Make sure you bring the old part with you.They will give you the wrong part.I asked for a 2002 Chevy Tahoe alternator.You think you have a good deal......Get to car ready to put it in.And it dont match.Shitttt.Hear comes the problems.Give me what I asked for.If you dont have it.There 230 more salvage yards I can go too.Just buy the part brand new.Save your self the hassle...........Well Im hardheaded I went up there in got another one lets see how it works.I let yall know how it goes..........well they have me the right part I put it on Im rolln I glad a new alternator cost $150 there cost 40 I saved a 110
My wife told me that her best friend Sue just had her Chrysler PT Cruiser Convertible door glass burst. Oh! I own an auto glass company and we normally dont put in used glass. But on this occasion we needed to, as none of our wholesalers had the part new. Dont remember whom I spoke with but he gave me a great price. So I sent Deb and Sue out to Apache Auto Parts to get this glass and they waited for a hiccup while the part was pulled.The part fit perfectly.... Thank you Apache Auto Parts...
Said they had part and didnt. Wanted to charge more money
First and only time going & when I had to return a battery that wasnt good, they refunded my money quickly & with no problem. Even gave me the choice if I wanted to try another battery.
Had the part I needed
Great Speedy CuStomer Service. Been Dealing With This Company For Years And They Always Have The Parts I Need Available.
Love it
Very good
I called for a part ahead of time and was given a great price. When I arrived at the location, the counter guy said that he was going to give me a Veteran Discount and proceeded to charge me $30 more than the price I was quoted over the phone. After confronted with the deceptive practice of quoting one price over the phone and then charging more when I got there, he relented and I paid what I was quoted. I will never go to this location again.
If you need used parts for your car Apache is worth your time. If they dont have it they will try and locate it for you. Excellent customer service.
I traveled about an hour to go to this place for a 2 seat belts they had said over the phone they have and when I get there they said they only had 1 seatbelt then they took about 15 mins to find it. I ended up calling another auto scrap yard and they told me that Apache only had 1 whilst Dixie Auto Part at several.
Horrible!! I called twice to make sure they had the part just to get there 20 minutes later for them to tell me they dont have it!
Its taking too long for the part. I wasnt told it was coming from another wrecking yard. Not happy. Just getting off work, I thought this would be easier.
Was ignored the entire time waiting to be helped. They spoke and helped everyone around me even thou I came in before them. Also other employees were playing on there phone
One of the most unprofessional places I have ever been
I bought a motor from this place, no issues with the motor, but when I brought my core back, I received $100 dollars without the tax, should have received $108.25. I spoke with the lady at the payment dest and was told that they don’t give tax money back on cores and NEVER have. I told the lady that isn’t right, I’m owed my core with tax back, she told me to call Texas Comptrollers and they would explain it to me, so I did. The lady with Texas Comptrollers and was told by her that I am owed my core tax money back. I called back to Apache auto parts and spoke with the “Owners Sister” and told her and she told me that was incorrect. Point of the story is they are ripping people out of there core tax money because they either don’t understand the Laws or they are purposely ripping people off, either way it’s not right and I did fill a complaint with Texas Comptrollers. I know it’s only $8.25, but how many other people are they doing to, and I get my core tax back at the Autozone and O’reilly auto parts.
Very helpful in finding those hard to get parts. I recommend these guys.
Drove here from outta town after I called and they confirmed that the part I needed was there. Got there, waiting patiently for an hour for them to come back to the desk and say they dont have my part in stock. I was pissed to say the least
Will recomend them to all my friends!!!! Knowledgable, friendly and hard workers.
I love going to this salvage yard they always have what I need and they treat me like family.
It takes a few minutes but worth the wait for reasonable priced parts.
Disrespect to customer and the liar, Horrible customer service. . I called to make sure they have the part that I need, the Rack and Pinion, they said they have it. But they dont wait until I finished, they hanged up the phone while I still stalking. I came to pick it up, but when I were there they said that they need to order it, and it take 3 hours to be delivered to the place. Ok, I will wait, they charged me for $ 172.31 to place the order. I was waiting for 4 hours later without any phone call from them. Then I call them to make sure that the part should be ready for pickup up. I talked to 4 people, but none of them know where my order is or at least how long should I wait until it is ready for picking up. So, I decided to came there without knowing it is ready or not. When I got there, they still says that it takes 20 more minutes for the part. They close at 5pm but I still didnt have the part at 450pm. Seriously, if you want the part, should go to the AutoZone for the new one and at least 1 year of warranty instead of wasting time to waiting all day for a part that you will not know when you can have it.
My experience has so far not been bad accept they do tend to Change prices on you.
They do sell water pumps because thats what I bought from them. They were quick, cheap and willing to help. Thanks guys at Apache!! Will be back for sure
Please don’t buy from this place anything they unprofessional and they will try to take your money before you see the part,take care, please their is millions places don’t go to this one or it will be the worst experience ever you will have
Apache always provides great customer service and a very friendly staff...highly recommended! A++!
The man who answered the phone was very rude. He wasnt listening to me which caused me to repeat the question three times. I had an additional question but he hung up on me. I will NEVER do business with this place ever in life. Your employee just cost you a potential customer.
Said they had part .. and didnt waited for over an hour. Trying to find it. Never again bother with them..Ok
Tony at the counter doubles the price quoted Saturday before. Also lied and said Memo whom I contacted was not t at work. Found out he was at work after I had paid.
Had the part I needed at the price I was quoted; very satisfied with the part and the service
This place is awful, they sell untested parts that have a small chance of being any good. they sold me an alternator that I found out was 24 years old. I installed it and had to return it because it was no good.
I called Apache and asked them if they had a part in their inventory. They said yes and priced the item at $75. Not even 20 minutes later I go inside and they went up to $125 they’re known for bait switching. They’re grimey.
Great place to buy New and used parts I love young man
If you dont go here for your car your stupid... He is the best
Waste of time and money!! Refund refusals. Deliveries always later that scheduled. Sometimes days. Once you get the parts, they are not good quality. Will NOT pick up their own crappy parts, BUT will tell you sure well come get them, then lie and say you called too late after your 20th attempt to get them to pick up their super crappy rusted part. So, you NEVER get your money back. Will use excuses galore to avoid picking up and refunding the poor quality parts. Ex... Sorry busy day, short drivers, My favorite oh! You mean they havent made it out yet? Ill send then tomorrow. Well take care of it. and The flood, Just swamped You get the picture. If youre looking for liars, cheapskates, a handful of really bad jokers, flat out bad customer service and a really poor quality part, THESE are your guys. I seriously would not recommend anyone to go there.
Terrible and raggedy. They gave me the wrong part wen I specifically gave them all the info about my car. And I was still givin the wrong part. Now I have to miss 3days of work because of course they are closes on sunday and my mechanic cant come back out till tues morning. I am so pissed off right.I wouldnt recommend this place. I feel like they rushed and gave me anything. I even called before I went there they claim to have it then once I paid $60 to catch an uber to get there they say oh we dont have it but we will find one.... the one they found was the wrong one. Now I have to pay another $60 to go back up there not to mention Im missing 3days of work.
They had a busted celica out front, i couldnt resist. Dude told me he can only sell parts... sigh. but when I told him i want a nissan CVT to take apart, he offered me a sweet deal... I think this is the kind where you tell them what you need, and their guy pulls it..
Theyre trying!! more control over workers will help them much better.
Very unprofessional when I called tryied to explain problem and was told I could not be helped so i preceded to get more information on part and was hung up on. So I reached out to supervisor and he refused to take any information regarding the incident. I would not do business with this establishment.
They are good at what they do
They are very helpful and if they dont have it,they will locate it.
They price wasnt as discussed
Do not buy from here. Every time Ive called for a part (4th time now) they have said they have it. As soon as i arrive they say they dont and it was mislabelled. Not to mention they constantly give you different prices.
Horrible service and waaayyyy over priced. Wanted $700 for a bumper that everyone else is selling for 350-400
Jose .. shame on u to nake a customer driver one hour just to find a damaged hood. If the hood is damaged it shouldnt be listed as clean on car-parts; not only that but i called and you checked the color!
Great used parts prices, actually matched a competitor thats located across towns price..
Gave me the wrong part the first time
GOOD PLACE TO BUY YOUR CAR PARTS NEW AND USED PARTS
I some bad reviews and was a bit worried, but the starter I bought worked perfectly, was cheaper than anywhere I could find, and the man that sold me the part was really helpful. Overall a good experience.
As with some of the other reviews I called and was told the part I needed was there and after driving 30+ miles it wasnt. Then they sent me to another salvage yard and said the part was there. When I arrived there and waited 30 mins. they didnt have the part. Go figure!
Because I went in Dressed professionaly. My Price went up 3x market...(1) Because I am a woman they assumed i DONT know much about parts and (2) dont get many professional looking people in this place assumed I would pay the price without checking the competition.
Good price, excellent service, best waranty
I always get the right part at reasonable price
Fine
They try but the employees are way to busy. If you buy a part dont expect anything but a used part that might not fit or work and dont expect your money back. Buy new.
Great fast service and reasonable prices.
Worst liars ever met in my life I was quoted $50 for a part on the phone and when I was up front at the location the associate walked with me to the car and saw me in Gucci shoes n a gold watch and went up $50 on my part i was needed of and was very rude this was a project car of mine would have replaced every single nut and bolt with them now I have to go else where. It hurts having my hopes raised to get something done and now thanks to Apache I cant :(
Fast service, friendly and knowledgeable staff, got me exactly what i needed to solve my problem. These guys are my goto when i need parts!
Knowledgeable and friendly staff, fast service, got me exactly what i needed to solve my problem. These guys are my goto for parts!
Friendly and know what their doing!!
Sold us the wrong part and then hicked up the price 1000.
Excellent customer service and reasonable prices.
Reasonable prices nice folks
Very rude over phone when checking avaialability of a part. They did have it unlike all the other places I had called prior but their price was almost double that of one I found in Florida with $125 shipping charge added to the price. In other words, they were well over double what the other places locally as well as nationwide.
Has what you are looking for, MOST times. Decent prices.
The cashiers are good ppl but there was a lady threw my crediccard and my recipt yelled at me dam shame i thought this would be the day i bought good stuff from them too bad
They always have everything I need
Good people, if they dont have what you want they will help you find it