Greetings, to you all - And we meet again .. Listen, I have good news you can use .. Cullen Auto Service is a Diamond in the Rough, Google family! Yes, you heard me correctly .. Despite the fact that its located in the barrows of South Side Houston - For me thats even more the reason to give accolade to this place of business .. Mechanics were very hands on, detail oriented and well - versed .. I couldnt be more happier in relation to both, the price and service rendered .. They may not be able to fix you, but .. Your car on the other hand, Theyll have you covered like a blanket .. #MakeItaGreatDay #StayHungryMyFriends #KnowYourWorth
This is where I always go to get state inspection on my RAV4. Quick and efficient!
Great service. Very fast and friendly
Great service. Knowledgeable staff! Highly recommend!
They were very helpful in getting my insurance policy and didnt charge so much for windshield wipers .
THE GREATEST. AND VERY NICE 👌 👍 😀
Ive taken both of my cars here multiple times and each time I do, I know repairs are going to be done correctly. The mechanics and staff are good people and are very knowledgeable. Prices are more than fair compared to other shops, but the only thing I would recommend is that you search around different stores and buy the parts yourself. Always been my go to shop!
This was my first visit and the gentleman had great customer service and quick. They seen us pull up and greeted us promptly with smiles jokes and hellos. The place was clean even though they where working on other task they stopped and took care of our needs. They did suggestive sales and they wipe the wind shield off WOW. Never seen that done at an oil change place with a smile. Thank guys
Very nice and doesnt mind answering any questions about services .Real GOOD services.
I have been a customer of Cullen Moble for years. Although located in SE Houston, the customer service is outstanding. Honesty with whatever is going on with my vehicle. Pricing is reasonable and Humberto and his team of mechanics care with a sense of humor to go along with service!
Nice clean place workers are really nice and let you know exactly what you need to know
Repaired my car in a timely manner and great customer service.
Get my oil changed here and love it
Very kind-heart helpful and friendly and does great work
First off I had been calling the place all day prior to coming so I can see if they would be able to do what needed to be done. No answer each time. I finally decide to go ahead and just get my car towed up there. I get there and let the unprofessional and non comprehensive receptionist know why am there, she goes outside too inform the tech whats going on with my car. I over hear what is beening said and I feel she wasnt explaining right. So I being the owner and know exactly why I brought it there I go outside to explain whats may be wrong and what I want done. The tech inform me that my car will need to be place on the machine, he then left the situation with Ms. Unprofessional. I asked her how long would the test take? All she kept saying is we have to keep the car over night. Maam can you answer my question? Next thing I know another tech comes up to me and say were not going touch the car. Didnt say hi maam, didnt say how can I help you, nothing of the nature. I was buffle as to why he would just walk up to me and say such without even speaking to me about whats wrong. I felt that was very unprofessional and disrespectful. I will not recommended this place due to the unprofessional staff, starting from the front line all the way to the tech that was unprofessional. They need to train the so call receptionist with with some professionalism. ...........For the owner to response to my review with a lie is even more unprofessional. It was never quoted to me that it may take 45 mins to an hour. All that I was informed was that I would have to leave my car over night. And for them to say that I raised my voice and demanded for my car to be work on right now is a lie. Just admit that yall could have handle the situation better than what yall did.
Get service, fair prices, extremely friendly and informative staff. They will tell you if they find something and let you decide if or when you would want it fixed.
Could not get my car inspected they need to inspecte for for fee for technical reason with the car.
Ive been going to them for inspections for 6 years. Theyre always friendly and helpful, and recommended other businesses for services that they do not provide.
Get my oil change here great shop
Good and fast service!
Fast and reasonable
Oil changes are quick
Awesome dose a great job 👍🏾
The service was awesome and I didnt have to wait for hours to get the work done 👌🏽
So Friendly I love it
Always excellent service, really detailed when explaining the problem and how their going to fix the problem! Great staff, I’ve been coming here for years and won’t trust my car in any other shops hands!
Great work done however customer skills are lacking
Awesome place, great staff
Great service
Always wonderful service
Great
Some of the best customer service you can get Ive been going there for the last 9 years
They were great
Fast, friendly, professional and knowledgeable
They do an awesome job on your oil change and they have real mechanics
Excellent Service
Ive was going there for about 3 years and they services was always good and fast!!!
Hidden Gem in the hood.
Always nice people.
Very quick and to the point. Grateful I chose them
Quality work
I always get my oil changed here. Service is fast and the prices are reasonable.
They so fast I sit for about 20mins and they were done, I will go back to have my car serviced.
Horrible I will never go back and wouldnt advise anyone else to go there. I went in for a 20 dollar oil change they lied and said i had oil leak. So I got a pressure wash on my car as they told to get. Found out I didnt have one. They charges me an extra15 dollars for a replacement cap for my gas pan that didnt fit. I ask the men before he did everything how much would it cost he told me a $50 dollars when I received my receipt it was $85. I asked the men about it he caught an attitude. I realize they told 2 other people they had an oil leak. They just want to cheat people out their 💰 horrible people and service. Never again.
Every thing was ok
Price within range
They know what their doing, period!
Ive been a faithful customer here for years(2009) and will always, ALWAYS give my money to these amazing loving people. My first experience here is when I brought my vehicle in for an inspection, I had some minor noise coming from my car but the mechanic helped me with that little issue in no time and sent me on my way! With no hesitation, they took me in and fixed that minor issue so quick that I didnt even spent 20 minutes in. From that day on, I continued my services because they were very detailed in any issue I had with my vehicles. One of my main favorite mechanic there was this gentlemen name Humberto, medium height with this beautiful colored eyes that you cant miss, this gentlemen told me to come to the shop early in the morning so that he could take me to work and not miss any days while my vehicle was being fixed at their shop(big job). They are extremely considerate of their customers and would do as much as they can to go and beyond their needs to show that they are very appreciative of our services. I love my mechanic shop and I refer ALL my friends and family to come here!!!!! We appreciate you men!!
Very honest mechanics
Ok but expensive find the problem but cost arm and a leg they charge to change a full section of the hose costing over 200 took to midas they charge 40 dollars to change the same part now my car is good 140 dollars cheaper
Ok look do not go here... I called to find out about my temperstat and was told it will cost 248 for labor and my part will run 200. So I called AutoZone and my part was only 39.99 which means he would have pocketed 160 just from my part... Which makes me say dont go here do your research. Especially if you are a woman get several quotes but these ppl will mess over you..
Love customer service
Quick good service
Fast and reliable service
Great customer service and fast service
Do NOT take your care here for ANYTHING. I took my Mercedes here for an oil change and left with an oil leak that I did NOT have prior to leaving my car with these people. I called the owner to discuss the matter and he was rude and downright inflammatory. He talked over me the ENTIRE conversation, told me to take it up with the Owner, who is actually just the Manager and at the end of the conversation, he literally called me a liar and hung up on me. DO NOT TAKE YOUR CAR HERE!
Always helpful. Thx for your service
Will have your car smoking after oil change
Little high for me
This place sucks. Management doesnt have any kind of professionalism.
No place like home!
Great place
Great
Good service
Great service
Kevin and crew are the best!
These guys are pathetic
Shady People! Id look else where for service on my vehicle.
Skillful
Cool
👍🏼
I like the treatment and they do a good job.