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Eye Care Associates
5320 Richmond Ave, Houston, TX 77056, United States
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Eye Care Associates
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Gr
Review №1

I have been gone to Eye Care Associates since 2017. Dr. Hage always is patient with me and listen to my concerns and the staff is very friendly and helpful. I am very satisfied with everything theyve done.

Je
Review №2

I had a great experience at Eye Care Associates! Dr Sylvie is super smart, very personable, answered all of my questions, and set me up in the best looking glasses I have ever owned! The staff was also amazing and treated me like Im family. I cant recommend Eye Care Associates enough!

Ma
Review №3

I have tried more than several eye doctors over the years, both ophthalmologists and optometrists, and Dr. Sylvie El Hage is by far the best one I have ever seen. My oldest daughter and I had back to back Exams, she for contacts and a new pair of glasses for myself. We both felt that Dr. Sylvie was incredibly efficient with the thoroughness and pace of the Exam, and she told us about different characteristics of our particular visions that we never knew before.We also felt she personally cared about our vision and our health, and she communicated a lot better than most doctors I have interacted with in any field of medicine.I know where I will go from now on for eye care thanks to Dr. Sylvie.

St
Review №4

Ive seen Dr. Sylvie El Hage twice now for yearly eye exams and both times were amazing. I strayed once and went to a Warby Parker affiliated optometrist and the difference was stark. Dr Sylvie does the most thorough glasses/contact prescription adjustments Ive ever had. Ive never felt rushed or left with a prescription that was anything less than perfect. Shes also got a great bedside manner. She listens well and has never dismissed any of my concerns. Her experience and expertise is unparalleled. The attached glasses store also has a nice selection and shell work with you to pick out frames that fit your aesthetic and are right for your prescription. The office staff is friendly and easy to work with. I send all my friends here!

Kr
Review №5

Dr. Sylvie El Hage is the best! Very personable and knowledgeable. She picked out the perfect glasses on the first try! :) Also, Rosa is amazing. She was incredibly helpful with going over my insurance coverage and calling my insurance provider several times to confirm things. I really appreciate her help!

vo
Review №6

Dont come to this place trust me they charge 2x more expensive than anywhere else and Dr Hage he is really bad. He try to charge me two times for ortho K and the ortho K that he orders for me dont even work and he said that was my fault. I wish I never come here this place is a nightmare. Dont trust those 4 5 stars review that they have that make up for that.

Se
Review №7

Bad experience with this doctor (Dr Sami El Hage) and practice. I took my son for an Ortho-k evaluation immediately after the dr’s daughter had seen my son for an eye exam (appointment with Dr Sylvie El Hage was actually very pleasant).After rushing through the eye exam and repeating everything his daughter did, he asked us to sign up for a treatment plan that was 2x the price discussed a day earlier. When I said I would think about it, the doctor said, “Just put it on your credit card”. Well, thank you for the condescending suggestion! Next, he said we owe him ~$500 for the “consultation” if we decide not to go for the treatment. There was no mention of this when I made the appointment.I’m glad I did not bite on the sales pitch. My son got treated at a better facility where the doctor is extremely caring and the price was 1/2 what I was quoted here. In fact, I called around and all optometrists charge less than $100 for an Ortho-K evaluation. Not going back to this practice that does not explain their exorbitant prices beforehand.

An
Review №8

This is the best practice Ive ever been to! Dr. Sylvie is with you every step of the way. After the full exam, she helps pick frames that are best suited for you! It was super helpful as I was clueless on where to begin. An excellent Doctor!

Gu
Review №9

I have been wearing contacts for over 30 years now .Dr. Sylvie is the best doctor that I ever visited in my entire life.Thanks for getting me the right contacts for me.You just changed my life!

Ma
Review №10

First time here, I was amazed on how Dr. Sylvie attended me. She took her time and listened to all my questions/concerns. Didnt feel rushed nor pusshy, but I did feel the genuineness and kind hearted person she is! Ive seen a lot of doctors while dealing with Keratoconus. I can confidently say shes among the top Drs Ive ever been seen by! Furthermore she was patient with me to achieve the best possible vision. I trully believe ive found a hidden gem!

Je
Review №11

Dr. Sylvie was amazing! From my first call to my follow up after my treatment she made sure I was fully taken care of. I was able to get in to see her right away. She provided a thorough exam with a treatment plan. I will definitely be returning for any of my future eye care needs!

Da
Review №12

I had a wonderful experience the first time I visited the clinic. However, this year has been impossible to speak with the lady in charge of running insurance. All I need is to order my glasses. They are one of the few clinics who sell the brand I am looking for which is the reason I have given them so many opportunities/driven an hour to the clinic.I went to the clinic end of December, she wasn’t there & no one else could help me. I asked for her to call me back, no call back. I called again beginning of January & ever since & I still have not heard back. I wonder where the messages/notes they leave her go...Sad way to loose a patient. I know there is a lot of new staff but I shouldn’t have to wait for 2 months for a call back.

Ma
Review №13

Absolutely love this office and all the staff. The front desk staff was very friendly and accommodated my appointment request very quickly. The office is very clean and they received me on time. The doctor I saw Dr. Sylvie El Hage was wonderful!! I never want to see another eye doctor again. I am bringing my entire family to see Dr. Sylvie and recommending her to all my friends as well. Thank you for taking such amazing care of me!!

Ru
Review №14

Dr. Sylvie El Hage is an amazing doctor. She answered every question I had, she also explained everything she saw in an image of my eyes. The doctor is very caring and honest and that to me is everything!

Bi
Review №15

Great service and attentiveness to needs. Dr. Sylvie El Hage explained everything going on and why things were needed. She was professional and had a great attitude. After the exam, she helped with glasses selection. Full service and great value.

Ra
Review №16

I’ve been a patient here for years now and I wouldn’t go anywhere else for my vision. Even though I’ve lived across different states, I’ve made it a point to visit Eye Care Associates for my annual check up with Dr. Sylvie. This is an office you can trust. I also insist on bringing my family here for their vision needs and we are all more than satisfied with the quality of care received. Last, but not least, the selection of frames? Tres chic!!

Be
Review №17

I cannot say enough good thing about this place!! Dr. Sylvie is so amazing! I’ve always been scared about going to the eye doctor but she makes me feel very comfortable and at ease. I am very nearsighted and I wear soft contacts but since going to Dr. Sylvie, she puts me in hard contacts and it literally changed everything. I now see clearer and better. I thought I would never be able to see this clear but she fixes that by switching me to RGP. And since then I see so much better. Thank you so much!

Ma
Review №18

Dr. El Hage and her staff were amazing. I was a new client needing some immediate attention. Of course it was late on a Friday but her team kindly arranged for a late afternoon last minute appointment .Dr. El Hage has a gracious and professional demeanor and you immediately feel comfortable. I could not have been more pleased with her service, her expertise and great personality. I highly recommend Eye Care Associates and I now have a new eye care professional!

Da
Review №19

I am new to Houston and needed to replace my glasses. With things just opening back up from the Covid19 shutdown I stopped at the eye clinic due to the “open” sign placed out front. I was greeted by a young lady with a very happy and professional attitude. She appeared very happy to help me. With the help of another more experienced front desk person I was able to get a same day appointment. The doctor I saw was Sylvie El Hague. I must say she really impressed me both with both her knowledge and her ability to “teach” me. She readily answered every question and never seemed put off by my asking. She took her time and was very thorough. Then the thing I always hate about buying glasses is knowing which frames to buy but she immediately took me to pick out and get fitted for glasses. I have never had a doctor go to that degree to help me. The prices were very fair and I must say her “taste” in glasses elevated my appearance and confidence. The service I was given is a great example of the difference in a family practice versus corporate places. I like the “family” approach at the Eye Care Associates I much better than the Big store take a number way.

Al
Review №20

Excellent office manner, employees, and up to date test. I will be referring my husband, who is a diabetic, to her for his yearly exam.TWO negatives, for me, the cost of the Eyewear and not having my script in hand when I left. She is excellent with fitting and measuring for your Eyewear and I know my glasses will be perfect, but the cost is more than breaking the bank. This is even after a discount.

Fe
Review №21

Dr. Sylvie is a wonderful doctor and it’s one of my best experiences. It’s my first time coming in and I’ll keep on coming here . Very friendly and just amazing .I’ll be recommending everyone I know to come here .

Ke
Review №22

Wow! What can I say about Eye Care Associates! So much. From the minute you walk in the staff is amazing and so professional, yet friendly. The best part is Dr. Sylvie El Hage. One wouldn’t think going to the Eye Dr is fun, yet it is! Sylvie is amazing. She knows exactly what you need and is a blast! She’s not only great at her profession, she’s stylish and picks out the best glasses for your face and has no problem being honest! I love her and she makes going to the Eye Dr fun. I recommend her 💯 % x 10!

Ka
Review №23

Absolutely AMAZING!! I went here when I had a severe eye infection and was freaking out and last minute called and went straight in. The staff was very accommodating and helpful! Sylvie was incredible! She immediately knew what was the problem after a few little exams. She is the sweetest and made me feel so comfortable! Highly recommend! I won’t go anywhere else!

ch
Review №24

Great job

Da
Review №25

Called for an emergency appointment and got told I could come at any time of the day. It was closed by the time I arrived there (around 12:00 - 13:00) and my aunt couldn’t get her eye checked out :/

Br
Review №26

My visit to Eye Care Associates was by far the best eye exam I’ve had in the 23 years I’ve lived in Houston! I have tried several different eye doctors over the years and never have been able to get my prescription just right. Dr Sylvie El Hage is absolutely the best! She was extremely attentive and thoughtful during the exam (actually took the time to clearly explain what each test was designed for and what the results meant). She was able to fine tune my prescription to the point where I’m seeing better then ever! She even custom fit my contact lenses so I no longer have any associated eye irritation. Highly recommend!

Jo
Review №27

Sylvie was absolutely amazing! I never had my eyes checked and was nervous about the process. She was very patient and made me feel comfortable. Helped me pick some fashion frames and made wearing glasses look so cool that I bought two pair of frames.. what a confidence booster!!!

Mi
Review №28

I blindly (almost literally) googled emergency eye care and clicked on the first place I seen. They found me a time slot same day. Went in with a terrible eye injury caused by my toddler lol. I was in so much pain but Eye Care Associates and Dr. Sylvie El Hage were amazing! She is so sweet and compassionate. She explained everything so well and made sure I understood the after care perfectly before I left. I now see there is a location much closer to me, but I will travel the 40 minutes because the team here on Richmond is amazing. Thanks y’all!

Ju
Review №29

My experience here was excellent. My appointment was on a Saturday, which was great because I didn’t have to take time off work. They have the best customer service, they really care about you; I thought they were going to try to get me out ASAP since it was a Saturday but I did not feel rushed or anything when I was trying on frames.Dr. Sylvie does a great job; she is very knowledgeable and takes the time to explain everything. I really liked how personable she is, I felt comfortable talking to her and asking all my questions. Besides, she is beautiful and has great taste- She went with me to try on frames and explained which ones would look better based on what I need and the shape of my face. I LOVE my glasses and always get compliments.The staff is friendly and professional. You feel welcomed as soon as you step in. Abby is so sweet and helpful - she helped me trying on contacts and was so patient since it was my first time. They all do a great job, I highly recommend them !!

Ro
Review №30

I have used 5$ readers for years and I finally broke down and bought glasses with progressive lenses so I have the best of both worlds. Dr Sylvie was very professional and helpful in my eye exam and choosing great frames from an incredible selection! Great service very fair prices!!

Al
Review №31

Great, caring doctors who pay attention to details! Dr Sylvie has provided exceptional care and helped me overcome some challenges with my eyes. The front desk has also provided excellent service by calling me as soon as my contacts were ready to be picked up. I enjoy gong to ECA, where I can trust them to provide thorough eye care based on my needs.

co
Review №32

Front desk staff was extremely helpful and kind, one of my best doctor’s office experience

Mi
Review №33

Just came in to get a pair of glasses. No appointment was necessary. Came in, someone was with me almost immediately. Great service. Abby was really helpful in trying on glasses with me personally. Got to say hi to my good friend Dr. Sylvie! Love y’all!

Am
Review №34

I was so lucky to find this place when I moved to Houston. The staff is so nice and polite. Dr. Sylvie is so personable and down to earth. I genuinely enjoy going to the eye doctor now. They make sure I have exactly what I need for my eyes, at the best price. They even helped me file my rebate for my contacts so I was getting the best deal possible! The office is clean and beautiful, not at all what I expected when I pulled in. I was very impressed with the whole experience and would definitely recommend this office!

Th
Review №35

Sylvie is so fabulous and fashionable. She gave the most accurate eye exam, with the best contacts for my dry eyes and helped me chose the most exceptional lenses. You will love her!!!!

Cy
Review №36

Professional, polite staff. Convenient location and they are open on Saturdays which is great for me because of work. I finally have a treatment for my red, dry eyes! Thank you!!

Mo
Review №37

Dr Sylvie is one of the best doctors you will ever meet, very professional, experienced and caring. I would recommend eye care associate for everyone. The prices are so reasonable compared to the professional and perfect experience you get visiting that place.

Sa
Review №38

Dr. Sylvie is the best. I have used her for my last 2 yearly routine eye exams and during this past summers office visit she fit my contacts perfectly. This morning she fit me in at 8:30 a.m. for an emergency appointment for a corneal abrasion. The entire staff is professional and goes out of their way to assist you.

Lo
Review №39

5/5 would recommend. Dr. Sylvie is very nice and helpful. She answered all my questions and went out of her way to educate me on eye health matters that i did not know about. She even helped me pick out a great pair of glasses frames!

An
Review №40

Dr. Sylvie is a wonderful doctor. She gave me one of the best eye exams Ive ever had. She listens, she cares, she knows what is best for you and your eyes. Her staff is incredible too. Thank you for everything.

Je
Review №41

Dr. Sylvie El Hage and team are exceptional. Dr. Sylvie is always patient and informative when my husband and I visit. We have been going to her for three years now and will be life long patients! The office is always clean and the staff friendly. Rosa is always willing to answer your questions and help when needed. Dr. Sylvie is always available to answer any eye care needs and is so nice and caring! Unlike any other eye doctor I have had before! She even helps you out while traveling on vacation and gives you one on one personal service when needed! You should be a patient here!!

Ri
Review №42

I finally found a great optometrist who doesnt see me as a number. I went to Eye Care Associates for my annual exam and was very pleased from the moment I walked in. The staff at the front desk were very attentive and welcoming. Then I was seen by Dr. Sylvie, who took the time to explain everything thoroughly. She also offered to me different contact lens choices, describing the benefits of each kind of lens for my type of eye. Eye Care Associates have a great selection of frames. Since I also use regular glasses, I am very happy with the ones I chose. I dont live near their office, but the 40 minutes drive is worth it. I highly recommend them.

L.
Review №43

My experience with Dr. Sylvie was amazing! As a keratoconus patient, my case requires more attention than usual. However, Dr. Sylvie blew my expectations away by going above and beyond. She recommended I switch from piggyback contacts to scleral lenses. The transition took some getting used to and I had to return for a second fitting, but it was all worth it. Now I can see better than ever!Even the front desk staff is amazing! I definitely recommend giving Eye Care Associates a visit, especially if you have a tricky vision case like mine.

La
Review №44

Dr. El Hage spent a lot of time helping me find the perfect frames. She has great style and is honest about what looks good and what doesnt. I love how the whole office makes you feel like you are their best friend. Super customer service.

Jo
Review №45

I have been a patient for 3 years. Only wish I had started coming here years ago! There is no up-sell. You will be seen on time. Dr. Sylvie El Hage is professional, efficient and personable. She takes time to make sure she gets it right. My daughter now goes to see her too. Dr. Sylvie is AWESOME!!!

Da
Review №46

Highly recommend Dr. Sylvie El Hage- experienced and thorough, approachable and always has done a great job. Had an eye infection and was seen right away. Good service from support staff and convenient location.

Ke
Review №47

The doctor was very helpful and sweet. I have never actually felt so comfortable at a eye doctor place before here. I would HIGHLY recommend this place. I definitely will come back.

Mi
Review №48

What a pleasant visit. The office is clean, the staff is kind, and Dr. Sylvie El Hage is exceptional. Absolutely the best doctors appointment Ive ever had. Thank you Eye Care Associate and Dr. El Hage.

er
Review №49

My visit to Eye Care Associates was EXCELLENT! Dr. Sylvie is a true professional, she was very thorough and explained every procedure she was performing throughout the exam. As I suffer from dry eyes, she allowed me to try a few different pairs/brands of contacts before ordering an annual supply. The staff is very welcoming, and made my visit extremely easy by handling my exam/contacts/glassss through my vision coverage. They also have an excellent selection of stylish frames at great prices, my new glasses came in sooner than expected and they are perfect. If youre in need of an Optometrist, you MUST visit Dr. Sylvie at Eye Care Associates!!

Da
Review №50

Great selection of sunglasses to choose from I’m on my second prescription sunglasses. They keep me inform of the arrival, super friendly staff. Definitely exceeded my expectations!

Le
Review №51

I was an early cornea transplant recipient in the 1970s. About a dozen ophthalmologist came down from Houston to observe the surgery at UTMB Galveston. Over time being fitted with lenses has become more and more of an ordeal. The scleral lens fitting prior to seeing Sylvie could only achieve 20/30 and 20-40. Sylvie has brought me to 20/20 and 20/25 and with greater comfort fit as well!! Thank you so much for the best vision Ive had in years!!!

Jr
Review №52

Best eye Dr I have ever been too. I lost my contacts during flood and this business and Dr have been so helpful! I would highly recommend this place with no doubt

Sh
Review №53

Very detailed, explains the process and extremely helpful in selecting what fits and works best in terms of eye wear. Dr. Hage makes eye examinations enjoyable and professional. I highly recommend her and her team.

Al
Review №54

Love, love, love Dr. Sylvie! She is extremely professional and knowlgeable. When I had an eye condition, I was able to see her the same day and she expertly diagnosed my condition, prescribed medication and my condition was cured quickly.

Pa
Review №55

Best care ever. while I was getting the run around from other places.The doctor was so kind and very knowledgeable. helped me out and got my eyes patched up in no time. I came with intense pain and left happy and painless.Thank you so much. Will be sending people your way and I will be back for sure

Wi
Review №56

Ms Sylvie ElHage is the best eye doctor ever!!! I walked in with the wrong prescription and bad eye sight. After a month, she has done wonders on my eyes. I can see 20/20 in both eyes. Yes, if you are looking for an EXCELLENT eye doctor in the Galleria area...Ms Sylvie is your doctor. She is 5 stars in my book. Keep up the excellent work!!! I just love her and she is sooo sweet!!! Mrs W Anderson 🦋🦋

SE
Review №57

Ive been seeing Dr. Sylvie for many years now, and I am always satisfied at how through and caring she is. I have Keratoconus (has to do with the shape of my cornea), and Dr. Sylvie was able to fit my irregular corneas with Scleral Lenses that fit perfectly and comfortably on my eyes. Since having Dr. Sylvie fit me with these contact lenses I am able to see 100% better than before my initial visit to her. Even though I am a repeat patient now, she always takes the time to go over the detailed process and instructions that go with wearing specialty contact lenses. I always look forward to my annual eye exams, as Dr. Sylvie and her staff make me feel welcomed and comfortable with having them take care of all my vision needs. On my most recent visit last week, Dr. Sylvie even took the time to help me find a pair of sunglasses that I have gotten numerous compliments on from total strangers, which I must thank Dr. Sylvie for taking her time for me to try on about 15 pairs before we found the perfect pair. Thanks Dr. Sylvie and Staff. See you Next Year!!

Ga
Review №58

Dr Sylvie and her staff are awesome! They are really professional and nice and know what they are doing . My experience was fantastic today. I felt relaxed and i trust Dr. Sylvie with my eyes. Yall are the best! ;^)

Ke
Review №59

Dr Sylvie was great!! Super clean office, polite staff, and no wait time. Im a super diffcult contact lens fit and she nailed it. I would highly recommend them to anyone.

Pr
Review №60

Visited 2 time after 2 years for my Daughters Eye check up. He is a great doc, was polite, professional and very patient to handle the Kid as she was not responding or asking too many questions during the eye exam. I would definitely recommend him

Ch
Review №61

Dr Sylvie Elhage is not only knowledgeable and professional, but she makes you feel as if you’re her most important patient. Very happy to be with ECA !!

Bi
Review №62

Sylvia is a pleasure to visit and highest confidence in her guidance and recommendations. Update: just received my exercise prescription glasses with progressive, polarized and Transition lenses. Complicated prescription with added degree of difficulty of putting into break resistent frame and lense for sports (biking and tennis). Recommended for sports or activities that transition from bright to dusk or early dawn to morning., sunny to cloudy.....VERY SATISFIED!

El
Review №63

A few weeks ago I had the opportunity to visit Eyecare Associates, and I had the experience ofKnowing Dr. Sylvie Who performs her work with great professionalism and experience, I will shareWith you that I liked a lot the tests that I did with some very sophisticated and modern appliances inWhich i checked absolutely my eyes, on the inside and the outside.I was very satisfied and also with the great diversity of lens models from the best brands, you need to visit them, if you have a problem with your eyes, theres nothing better than Eyecare Associates .Thanks!! I will be back again

Za
Review №64

I STRONGLY RECOMMEND. Whether you have an eye emergency or you just need a regular eye exam, go see Dr. Sylvie. I got a cut on my at 7pm on a Sunday, and she was willing to drop everything and meet me at her office by 7:30pm to get me taken care. That was the second eye cut I have had in the past year. The first I went to the emergency room. Going to the emergency room cost me 6x more money and did almost nothing to help. As long as I live in Houston, I will continue to see the kind and professional Dr. Sylvie at Eye Care Assoc. for anything ocular.

Ch
Review №65

I went to the emergency room because I had accidentally opened can old cut on my eye. The Dr and resident at the ER couldnt find anything wrong, so I set an appt later with Dr. Hage. Great doctor! Found exactly what was wrong, gave me the Rx, and I was able to blink without tearing up the 1st time in days!! Very highly recommend.

Mi
Review №66

If I could give them more stars I would! I honestly dislike getting air puffed into my eye or the thought of being told my eyesight is not doing well frightens and discourages me BUT Dr. El Hage, Sylvie makes me feel welcomed, at ease, and comfortable! Of course youre encouraged to get your only pair of eyes checked annually and recommended to be dilated (they have this awesome machine that dilates your eyes without changing your vision at all!) I love it! Ive been going to this place for years now and as long as theyre still open and active, Ill remain their patient! Ive referred my entire family here and they also love both of the doctors too! Thank you Dr. El Hage for ensuring my eyes are taken cared of properly! Never a sloppy job so I am not required to visit frequently because I listen to her and does what she advises my eyes need!

Jo
Review №67

Thorough fast and easy. One stop shop.!! Will be back!

ta
Review №68

The staff was amazing. Everyone was very friendly, I look forward to coming back for all of my eye care. Thank you so much.

M
Review №69

I have an extremely physical career but for some reason believe I have a models job. The Practice worked with me to replace the glasses ad frames. Plus the service is tp notch....

Mi
Review №70

The optometrist tries to push unnecessary tests that are not covered by insurance companies such as VSP.They use high pressure sales tactics to push these tests on patients. These tests solely exist to line the pockets of the practice.In addition, the front office staff is both rude and incompetent, from hanging up on clients to providing the wrong prescription details to the contacts suppliers.Finally, the contacts are significantly marked up, even by optometrist office norms. You are better off buying from any reputable online sites or from Walgreens, Sams club, or Costco.There are too many other quality optometrists in the area to deal with this questionable practice.

Ri
Review №71

F V L 2 M Q. If you cant read that then you need to get to Eye Care Associates and see Dr. Sylvie El Hage. Not only is she amazing she really takes the time to make sure you understand everything and finds the best frames to make you look amazing. They have a great selection of frames and Dr. Sylvie is with you every step of the way. The staff make you feel at home and are wonderful to work with.

J
Review №72

They are the friendliest and most professional place. I come here every time. They always remember me too 😀.

Bi
Review №73

Dr. Sylvie El Hage is the most professional person I have had the pleasure of dealing with when it comes to eye care. She will take the time to listen to your concerns and provide the latest technology for you to achieve a positive out come. My last visit to her she identified that I hade cataracts on both eyes. One worse than the other. She directed me to herspecialist and I had the lense replacement done. I now have 20/15 in right eye! I am having left eye done next week.I highly recommend Eye Care Associates Houston !Bill H.

Sa
Review №74

Hospitality was amazing and comfortable. Dr. Sylvie is awesome and very knowledgeable!

Ra
Review №75

My experience with Dr. Sylvie El Hages office was nothing short of wonderful, from the minute I scheduled my appointment to the moment I left the office. I found Dr. Sylvies office on ZocDoc on a Thursday and had an appointment for that upcoming Saturday. Unfortunately, the time I selected on ZocDoc was not available, but that was not a problem as the office contacted me the very next day with a new time that was actually thirty minutes earlier than my original appointment. When I arrived, parking was easy to find and I was given my new patient paperwork (which was one page, front and back). The office uses the OPTOMAP technology to take a picture of your retina (extra $39 not covered by insurance which I picked) but you are still welcome to pick standard dilation when given your new patient paperwork. Once I finished my paperwork, I waited in the waiting room for about 10 minutes. Once seated in my exam room, Dr. Sylvie followed within minutes. I cannot say enough good things about Dr. Sylvie. From the time we met until the end of my visit, she was kind, caring, highly knowledgeable and took her time with my visit. Throughout my visit, Dr. Sylvie made sure I knew what was going on and answered any and all questions I had. Once my exam was complete, Dr. Sylvie personally took the time to help me pick my new pair of glasses. There were plenty of options to pick from and we tried on about 20 pairs of glasses before I finally picked. With every pair, Dr. Sylvie was honest about what looked good and what didnt if I asked. Even though I was the last patient, I was being rushed to pick my glasses. Dr. Sylvie made sure we worked with my budget and found the perfect pair of glasses. I have been in Houston for about a year and a half and I am so glad that I have found my new optometrist. Dr. Sylvie and her entire office are wonderful and I would highly recommend them to anyone!

Kh
Review №76

When I first stepped into the office I was greeted by a sweet receptionist. I was promptly seen by Dr. Sylvie El-Hage. I have had some complications with my eye in the past and Im very particular about where I get my eye exams. Dr. Sylvie was very thorough with her exam and she explained everything to me. She is very knowledgable and also made me feel completely comfortable at all times. She even explained about my previous eye injuries and surgeries that my other doctors didnt mention. She fit me for some of the best fitting glasses Ive ever had. She exceeded my expectations and I would recommend Dr. Sylvie to all of my friends and family.

Pr
Review №77

Dr Sylvia ElHage did a fabulous job and we were very satisfied with her approach and demeanor..My only gripe is that it literally took a month to get my prescription reading glasses, which seemed to be an issue with the lab that was working on my glasses .

Ho
Review №78

Dr. Sylvie is THE BEST!! Had an eye infection and not only did she get me right in, but she took good care of me! Thank you!

M
Review №79

Sylvie is the best eye doctor ive seen. The staff is so polite.

Ro
Review №80

Never again!!! It has been a couple of years since Ive been to ECA. At that time, both myself and my husband had eye exams and purchased glasses. I felt that Dr. Sami performed very thorough exams on both of us and I was pleased with that aspect of our visit to ECA. We did, however, experience several problems with them regarding customer service. First off, I told ECA when we first arrived that I wanted written prescriptions for both of us upon completion of the exams. They did not provide the written prescriptions as requested. I made a couple of follow up phone calls requesting written prescriptions and they were still not provided. Texas law requires eye care professionals to provide written prescriptions when they are requested and thus ECA violated the law and my rights in not complying with my request. Second, within just a couple weeks time, my husbands frame became damaged thru no fault of his. The frame apparently had some sort of manufacturers defect. ECA refused to repair the frame or offer him a replacement frame. Was the frame not on warranty? I dont recall. But to have the frame fail within just a couple of weeks was totally unacceptable to us and ECAs refusal to offer any kind of remedy was absurd and downright infuriating. We decided then and there that we would NOT do business with ECA again. Third, their prices for eye wear are exorbitant. They charged me over $900 for an eye exam and a pair of glasses. So, why am I writing this review a couple years late? Because just today, we went to another eye care professional for exams and new glasses and had a totally positive experience. ECA is deplorable compared to the services that we received elsewhere. Do yourself a favor and go somewhere else. There are many other eye care professionals that offer services that are a lot more affordable and have a much higher regard for any necessary aftercare and customer service.

Ch
Review №81

Eye Care Associates are so professional! I needed to change eye doctors-long story, wont bash the old, ill just praise the new! Dr. Sylva was very thorough with me. For 12 years my prescription hadnt changed, and Ive been using the same brand of contacts, Acuvue Oasis. The past few years, the doctors have been saying that my eyes show signs of contact overuse, and that I need to take my contacts out more often. Dr. Sylva was the first to explain the vascularity of my eyeball, and exactly what is happening (oxygen deprivation). Instead of just saying to give my eyes a break, she recommended I change brands and use daily contacts that breathe better. Not only this, but she discovered a better prescription for my eyes, and Im now seeing better and more comfortably than ever before, for no extra $$. Dr. Sylva also spent time with me trying on glasses, as I told her I needed a new pair, and she gave her honest feedback, which is greatly appreciated since my rugged taste, or lack thereof if im going to be honest, is hard to trust. More than a doctor, a true professional. The front office was warm and friendly as well! Rosa and Abbey are wonderful. I think I found my home for eye care. This is a legitimate review, not paid for!!! I was just there on Halloween, the day before my Stros won the WS! :-) Give them a try over in the Galleria area.

Ra
Review №82

Sylvie has been taking care of my eyes for the last 4 years now, and I could not ask for a better doctor today I read 20/20 vision that never happened before 🤩,she always going above and beyond my expectations!!!

La
Review №83

I went to eye care associates for a checkup and I had a great experince. Dr. El Hage was very patient and explained everything she was doing as well as why she was doing it. Ive always had issues with contacts but with the recommendation Dr. El Hage gave me, Im loving my new contacts. Her selection of glasses are incredible and are making me double guess not wearing glasses!

Ha
Review №84

Dr Sylvie was an amazing Doctor and she really took the time to listen to my concerns and I will be recommending her all my friends and family. It is refreshing to have a doctor take the time to address all my problems.

Ch
Review №85

Dr. El Hage has been taking care of my sons eyes for many years now. He informed us about a non surgical process called Orthokeratology and it was the best decision I have made for my son! He no longer wears glasses! He sleeps in his CKR contacts and when he wakes up, he takes them out and can see clearly all day. Very intelligent man. Apparently he designed the CKR lenses! Highly recommend him!Also, they have a great selection of eye glasses and sunglasses.

Ca
Review №86

Wonderful place with a great doctor!

Be
Review №87

Excellent experience, very friendly staff, and fast service.

Kh
Review №88

They are professionals; however, their prices are outrageous.

Ek
Review №89

Dr Hage treats me like I am her aged father with utmost commitment and personal touch. Her diagnosis and care treatment are both superb and professionally done. She discusses my problems with me and works out the solutions with full explanations of the several options, including benefits and disadvantages. She remains my preferred eye doctor of choice.

Information
14 Photos
89 Comments
4.9 Rating
  • Address:5320 Richmond Ave, Houston, TX 77056, United States
  • Site:http://eyecareassociatestx.com/
  • Phone:+1 713-621-9001
Categories
  • Contact lenses supplier
  • Eye care center
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8AM–5PM
  • Tuesday:10AM–2PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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