Frank is always very kind and very helpful! Store is absolutely beautiful. Wonderful experience in every way, highly recommend Zadoks.
This place is incredible! It has a great atmosphere, outstanding selection and incredible customer service. When you eventually come here find Melissa, you won’t be disappointed with the care you receive. They’ve earned a customer for life.
All I can say is… AMAZING! Our experience w Zadoks could not have been better! I wasn’t an easy customer as I was asking them to copy (from a photograph) a vintage ring I’d seen years ago. Jonathan had serious concerns about the security of that exact setting and had to find a way to replicate the look I loved in a way that would be sound. I was really nervous that it couldn’t be done but, thank goodness, I was dealing w the best! I am wearing the ring of my dreams (second only to the man of my dreams!) Thank you, Jonathan and Kristi, for really listening and for wanting this as much as I did!
Awesome collection of watches and very knowledgeable sales staff. Worked with AJ who was very helpful in selecting my Grand Seiko sho-sho watch
My husband and I visited Zadok Jewelers on 06/28/2021 and it was one of the best experiences weve ever had at a luxury jewerly boutique; all thanks to Mr Louis Alvarez, the best watch connoisseur weve ever met. Our passion and appreciation for time pieces is now of deep respect for the artists that started them all. Mr Alvarez gave us his precious time to share with us about the histories of these beautiful watches. This is one experience we will never forget and will make sure to revisit Zadok Jewelers every time we take a trip to the Bayou City. It was a pleasure meeting you Mr Alvarez and thank you for the great time!
The best place to buy watches, nice sale personI recommend Mr Luis 👍I did get my bell and rose and cartier 4 my wifeReally recommend
Went to utilize the IWC trade-in program; as theyre a registered boutique. I received an insulting lowball indication on a brand new, never worn, never out of the box IWC Pilot Chronograph with all the papers. I received an offer roughly $1,000 higher from another jeweler. Needless to say my watches and jewelry purchases will be made elsewhere.
Great encounter so far, placed a special order with the storeWill update later for the final outcome
Amazing service and experience every time I use Zadok Jewelers. There are times I am in Houston and get great service at the store and others I purchase over the phone. They do a tremendous job of going through all the options and picking the right piece based on them getting to know you and your needs. Everything they did is world class service and go above and beyond to deliver. They carry almost every major brand and many other great pieces to choose from. I have referred them many of friends and family and look forward to working with them for every occasion or need.
Relationship business is disappearing yet in all of this the Zaddock family not only invites you into their family, they create a relationship and you become part of theirs. They are honest and caring and will gently guide you toward the wise decision. Allow them to demystify the jewelry business and you’ll be a customer for life.
The new store is really nice. I consider this THE only SPOT in Houston to get a watch (or jewelry for the wife). Thanks for the great service.
I have been a client for years, some bigger purchases and some very small. These guys knock it out of the park with quality and service. Recently, I was going out of town for an extended vacation, and the clasp to my everyday necklace broke. I texted Segev, who immediately arranged for me to leave my necklace for him so that he could take care of it and overnight it to me in Colorado. UNREAL service. This company is run like a professional, top rate organization with the values and service of yesterday.
Aj and Laura have helped me numerous times getting my vacheron watches serviced. Most recently I had an issue with my fiancee diamond piaget and the watch came back flawless.
Stunning! In every way. I had my old wedding ring that I wanted to do something with. The staff & one of the owners helped me see a vision on what to do with my ring and brought it to reality. I now have a different ring and a beautiful necklace that I just love! Everyone was so kind & helpful, the store provides so much variety with such beautiful pieces... I look forward to going back when its time for a new & unique piece of jewelry.
Hello! The customer service is Perfect! The transaction was so smooth, quick and convenient.We got hand-courier delivery and expedited service.Special recognition for Team Member Stacy, who walked me through the process - always responsive and ready.Looking forward to my next purchase.Great product selection: Purchased AP Vampire.Absolutely love it.Best Customer Experience! Thank you.
Anyone looking for a diamond engagement ring, I would go here and no where else. They are very hands on with attention to detail in making sure that they find the right diamond and help with the design. Their attention to detail and service to the customer far exceeds five stars. They are very accommodating and will make sure to not only meet your expectations but EXCEED. Amazing people and a fantastic experience!
Wonderful service, friendly staff and very fair price considering they are a brick and mortar store. They were very accommodating in allowing an exchange for a different piece. A big shout out to Abby Haun who patiently and enthusiastically showed us all the timepieces we wanted to see and try out.
Great service while buying a watch on a distance from Zadok Jewelers. Very quick and competent communication, fantastic customer service. I envy people from Houston or neighbourhood who can visit them in person!
Just bought an IWC 18 Pilot brushed stainless watch. The staff and Zadok family are always delightful to deal with. Support local business!
I went in to upgrade my Diamond previously purchased from Zadok through their Diamond upgrade option and the final product exceeded my expectations! Ask for Stacy! She is absolutely fantastic to deal with! She assisted us when we bought my wedding band 5 years and remembered us! It is not often you find someone to remember you after years, specially in such a high volume store in the heart of the Galleria so that meant a lot! I went in during busy times but Stacy and the Zadok staff always made sure I was taken care of. The Diamond I found had to be ordered and she got it in quickly. I wanted to keep my setting and she knew exactly what needed to be done. They replaced the head to make sure the new Diamond fit flawlessly and when I saw it I almost cried. It is a dream come true! We have been customers of Zadok since 2015 because they have the best customer service and the workmanship is beyond amazing!
Zadok has been my go to for jewelry for my sweetheart. I have personally worked with Stacy several times, and I see the attention of detail the entire staff brings to their customers experiences. I highly recommend doing business with this fantastic, local, family business!
Wonderful experience and super easy process of buying an engagement ring. They have a great selection and Nancy helped us out and made sure we were happy! Highly recommend going to them for high quality service and jewelry.
We are so grateful and blessed to have come in contact with Abby Haun. Her professionalism, personality and knowledge was extraordinary. She was there from the beginning, through the engagement process and wedding ceremony. I found comfort with her being new to fine jewelry. The Simon G collection she introduced me to is astonishing. I will never attempt to go search for anyone else to assist me when it comes to purchasing jewelry. I pray her career continue to flourish at Zadok Jewelers. You are our #1! Thank you and we appreciate you.
Wanted to get an amazing necklace for $3k but unfortunately lady was quite old and slow, not knowing enough about diamonds and sapphires that I gave up. Buying diamonds should be amazing, luxury experience but this was not professional enough for me.
Zadok Jewelers customer service is great. I had a few pieces that I needed to have resizing and from start to finish my experience with their team members was wonderful. They answered questions I had, all while keeping me informed throughout the process sending updates via their automated system. I was quoted a time frame of when my jewelry would be ready for pick up, and each time they were able to turn it around earlier than originally promised. All of their staff is friendly, welcoming and professional. Special thanks to Segev Zadok, we will be back!
I can not recommend Abby at Zadoks enough. I was lucky enough to be gifted a loose stone as a birthday gift and not only did Abby help guide me through certifying I was making a good purchase on the stone itself, she helped me find the perfect setting. Abby makes designing a one of a kind ring super easy, she is very patient has great taste, and is a pleasure to work with.
Could not have asked for a better experience shopping for an engagement ring at Zadoks! They are very welcoming and do not apply any pressure on you, which is not the case at most jewelry stores. The staff is very knowledgeable and friendly, Luis in particular was a tremendous help to me. Highly recommend giving them a visit
The people here are extremely kind and welcoming. I was looking for my first nice timepiece and I was shown around with such courtesy and warmth that I absolutely will be coming back when Im ready to add a watch to the collection. Huge shout out to Stacy and Elvis you guys are amazing!
Frank Lueth and Zadok Jewelers are in a league of their own. My wife lost her engagement ring a couple months ago and was distraught over things. We didn’t have the best experience with a previous jewelry store and I went about researching Houston jewelry stores. Zadok Jewelers was at the top of the list and now I know why. Frank was so communicative and accommodating. He helped us make a serious upgrade without breaking the bank. Always responded to e-mails, texts, and calls instantly. One of the best buying experiences we’ve had in recent memory. I look forward to working with Frank for many years to come. Thanks again!!!
Zadok Jewelers makes gift giving so easy! When my husband recently mentioned how much he liked a special watch, I reached out to see if they had it for his birthday. In true fashion, I had procrastinated buying him a gift...They had it in stock and it was shipped to me directly, overnight and for a fantastic price. Their customer service was excellent! Staff is knowledgeable, friendly and efficient. We couldn’t be happier and I can’t wait for my birthday! Thank you Zadok Jewlers!
NY transplant recently moved to Houston. The other day was my first time visiting the store. My older brother is a frequent customer of theirs and now I can see why. My wife and I came in for some custom jewelery work. Their customer care was outstanding. They truly made us feel like we were the most important people in the store. Today we picked up our jewelry and I am extatic at how the necklace turned out. Needless to say, we will definitely be returning customers (actually bought my wife a welcome to Houston present today when I picked up my necklace). 10/10 absolutely recommend.
Experience with shopping at zadok was exceptional! I am happy i came across them! Stacey was super professional and great to work with! She was very transparent and posted throughout the transaction window even on her day off! Thanks once again will definitely look forward to doing more business in the future
Outstanding service including handling an issue that came up. Purchased a pre-owned automatic Bell and Ross watch from them online. It was shipped immediately and arrived as described. A month later it stopped holding power reserve for more than a few hours. They offered to take it back as a return but I wanted to keep it so they fixed it at no cost under their 1 year warranty despite it ultimately needing to go to Bell & Ross which Im sure cost them $. Frank and his team stayed in touch throughout the process. Highly recommend.
My experience with Zadok jewelers has been everything and more. Jonathan, one of the jewelers, has been truly like family during the entire process. You know you are guaranteed the highest quality diamonds, and that they will work to make the perfect ring. They take your vision and truly make it come to life. The end product was the most perfect ring for us. You will not be be disappointed working with these amazing people.
They provided very fast turnaround on my wedding band and maintained great communication throughout the process, even after working hours. These guys are pros and will be my go to choice for jewelery.
I purchased my first time piece from AJ a few weeks ago and the whole process was fun and easy. I’m loving the watch!Ask for AJ when you are looking for your next watch!
Nancy made our experience at Zadok jewelers amazing! We really appreciate her taking the time to make sure we got everything we wanted perfect!
Zadok Jewelers are absolutely amazing. I recently got into collecting watches and their selection is incredible. I have gotten 4 watches from them at this point and more to come! I have also bought jewelry for my wife here and everyone is friendly, professional, and knowledgeable about the items they have! I highly recommend Zadok!
I always have a great experience at Zadok Jewelers. So easy to go in and always get great service. Like working directly with family. It’s hard to find trustworthy people sometimes in the jewelry business and they work really hard to build and keep my trust. They not only treat me this way, but they treat everyone I’ve ever sent them like they are part of the family. I highly recommend them.
I am incredibly happy with my experience and think you should ABSOLUTELY use Zadok as your Jeweler of choice!!!
I came by the store to look at some watches and bought a Panerai Luminor Due. AJ, the sale rep, very professional and knowledgeable about watches, very patient, and courteous.
Over the years, in all our dealings with jewelry stores, we have never been more impressed than we are with Zadok Jewelers. They are truly a next level company offering nothing less than an uncompromising five-star experience. As a multi-transaction customer, we can bear witness to the high standard of work and service received from every department. Whether we were buying out of the case, placing a custom order, repairing valuable family heirlooms or creating new and innovative pieces destined to become generational favorites, Zadok consistently displayed a concern and respect for both our wishes and our memories all the while making us feel a part of the Zadok family.While every member of the Zadok team of employees is dedicated to serving the customer, routinely going out of their way to insure an exceptional experience, special thanks needs to be given to Luis Alvarez. His lengthy career in the industry gives him a masters knowledge, not only of a wide range of jewelry and fine watches, but also of customer relations as well. His personal attention to every detail of our various transactions and expert guidance throughout the design or purchase process made each experience both singular and memorable.Zadok Jewelers is, unquestionably, the very best Houston has to offer and just may be the premier jewelry store in the state. That is my humble opinion, but it is based on an uninterrupted string of stellar experiences. I have every confidence, if you were to stroll into the store and become a Zadok customer, it would be yours as well.
The best jewelry and selections in town! Amazing family owned and run business. My entire family has shopped here over the years and can’t say enough about the customer service and personal knowledge and care this store takes with their pieces. Buying for the holidays, special events or maybe even looking to build a custom piece-highly recommend you go check this store out!
It is hard to put into word the quality of service Zadoks provides.Nancy was the representative who was helping me every step of the way. My girlfriend (now fiance) and I had gone to a few other jewelers, but always walked away feeling like they were just trying to make the sale and didnt want to help us find the right ring.Nancy took the complete opposite approach to the situation. She listened to us and our preferences. She brought plenty of rings out to look at and even brought out raw diamonds to show us. We ended up finding the perfect stone for the ring I had chosen and just like that I had the perfect ring.The reason I am choosing to write this review and will always recommend Zadok Jewelers and more importantly Nancy is because I never felt that I was being pressured into purchasing something I didnt want. Buying an engement ring is extremely special and you dont want to buy a ring hoping you will eventually like it. You want to buy a ring that you are totally in love with and Zadok and Nancy made that happen.
Great watches, staff and prices. See Nancy she is fantastic! Im a repeat customer too
Beautiful jewelry!! I love this place.
We really enjoyed our experience at this store. Jonathan was incredibly helpful throughout our visits and took time to explain everything to us. The rest of the staff were kind and attentive during our visits. Highly recommend!
Very kind staff, impressive selection. Will be back. Would recommend!
Zadok Jewelers is the best establishments I’ve ever purchased from. I’ve purchased a number of timepieces across the country and I have never felt more appreciated and taken care of anywhere than I have at Zadok. Every point of the process was enjoyable and I never felt the one bit pressured to make a purchase. If you have the opportunity to work with Jonathan or any of the team at Zadok, I cannot recommend them more. I am unable to give more praise to any jeweler I’ve worked with.
My sister purchased her girlfriends engagement ring from Melissa. Melissa was awesome to say the least. We enjoyed how she took time to explain the diamonds and the imperfections. Not only did we get an almost flawless diamond at a GREAT price, the customer service was stellar. My family, friends and I will forever be customers. PS..... ask for Melissa, you will not go wrong!!
Excellent customer service and selection!I came in to choose a ring and Stacy helped me find exactly what I was looking. The store is beautiful and a has a great range to select from. I will definitely return!
Unparalleled customer service. Understands the customer needs and delivers a genuine and professional experience.
What a great experience we had this afternoon at Zadok Jewelers! My Father, who put on his A&M college ring 70 years ago this month, had to have the ring cut off because his arthritic knuckle outgrew the ring diameter and been dreading this task. This morning hed been turned away by the Fire Department and a jewelry store in Memorial City, in addition to two jewelers contacted by phone. So, I goggled the topic and called Zadok because theyre local & family owned. A lady in customer service assured me their jeweler could handle the job. Their store is just 15 minutes away so we drove over, met Bruce, their jeweler, who was congenial and happy to apply his handy tool. Within 10 minutes the ring was off and Dad was happy & relieved to have this task behind him! The people working in this gorgeous store couldnt have been kinder or more helpful! BTW. there was no charge. Thank you, Bruce & the Zadok staff for making this task a pleasant experience.Ann Cain
Zadok does an amazing job of working with you to create the jewelry of your dreams. I worked with Frank (hes awesome) to create several new pieces and also change pieces I already owned and Im so happy with everything!
I have had the pleasure of purchasing both watches and jewelry at Zadok. Their staff is inviting and knowledgeable on the product lines. As a passionate watch collector, I love that Zadok carries multiple high horology manufacturers. There are times when I visit the store “just to see what’s new” and have never once felt pressured to buy or rushed to make a decision. The staff is attentive without being pushy. If you are looking for a quality timepiece, AJ has an encyclopedic knowledge of all of the references Zadok carries and will spend time educating you on models that strike your interest. I have also worked with Stacy and she too is patient and diligent throughout the sales process. When looking for a hard to acquire AP, Stacy was communicative on order status via multiple emails and in person upon delivery. Finally, sure the store is in the business to make money, but I have been impressed by their willingness to work with customers on pricing to suit a budget. I feel like Zadok’s intent is to create lifetime customers versus a simple “transactional one and done” mentality. I have seen this through their after-sales support (watch fittings, cleanings, returns, gift wrapping, etc.) and the fact that they genuinely know who you are when you walk back in the store. There are lots of high end jewelry options in Houston and especially around the Galleria area, but for some reason, I always seem to find myself back at Zadok.
I had the best experience at Zadok Jewelers while getting an engagement ring for my wife. The staff was very professional, friendly, and they made it easy. I would highly recommend Zadok!
I have been shopping with these great people for almost 20 years! I have never been disappointed in the products, or the people. From the minute you enter the door you feel like youre at home, they greet you and then one of the very knowledgeable sales people is on top of things to help you with any and all of your needs.This is not some national conglomerate or corporation, these are local people and a local family that have built this business into what it is today.I recently had the opportunity to shop there for my wifes birthday, I could not make up my mind on what to get her but with the help of the salesperson I was able to walk out of there with a perfect gift, which my wife absolutely loves!There are a lot of places in Houston where you can buy gifts, but if you want service before, during, and the sale Zadoks is the place to go, you will not be disappointed!
There is no other jewelry store to match this in Houston. Family owned and operated, it has the most incredible selection of fine jewelry in Houston. The staff is both knowledgeable and helpful. Whenever I recommend Zadok’s to a friend, I feel that I am doing that friend a big favor.
Took my ring in to get it rhodium plated after a failed attempt at another jewelry store that will remain unnamed.Elizabeth from repairs handled my ring with confidence and with great care. When I picked up the ring it was not what I was expecting at all...it looked better than when I first purchased it. Elizabeth exceeded my expectations and I will definitely be back to this store for all my repairs and purchases.Thanks from a very satisfied customer.
I had a great experience at Zadok Jewelers. STACY Parker was knowledgeable and very helpful! I would highly recommend her and Zadok for all your jewelry and watch needs!
Always the best selection and great customer service! I highly recommend Zadok Jewelers to anyone who is looking for a great quality piece of jewelry. So happy with my Breitling watch and will definitely be back in the very near future!
I just purchased a new watch from Maria. She was very knowledgeable and took the time to answer all my questions, both at the store and offline. She didnt apply any undue pressure and was willing to do what she could to make my experience the best. I highly recommend you ask for her if you are in the market for jewelry.
This was one of the nicest stores I have ever been into, if not the absolute nicest. I went in about 50% sure I was going to buy a new timepiece, but within about ten minutes knew I was leaving with something.I was told by a friend to ask for Jonathan Zadok. My wife and I spent a few minutes looking around and he came over as soon as he was free. He introduced me to his salesperson, Maria, who was ridiculously patient as I probably had her open about seven different cases for me to try on different brands, including one or two I let her know ahead of time I wouldn’t be buying but still wanted to try on. She was happy to show them and answer all of my questions. I narrowed it down to two pieces and went with the Panerai after she confirmed it comes with a rubber strap, which is something I’ve wanted.After the checkout procedure Maria showed my wife some jewelry and Jonathan came over to talk with me a bit about watches further, and I tried on an additional few timepieces which I’ll consider in the future. Another salesperson, Frank, was showing FP Journe to a client and welcomed me to sit down and play with the watches as well. He treated me like someone who has spent a fortune in there even though I’ve only purchased one timepiece.The entire store was just impressive. I was dressed quite casually but all the salespeople I interacted with treated me like I was a VIP even though I had never stepped foot in there before. Everything was clean and nice, and their associates were all excellent. On top of that, they have some brands which I can’t find at many places (Breguet, Piaget, Journe) all under one roof. I will definitely be a repeat customer.While I can highly recommend Maria and Frank, I feel there’s no going wrong as long as you enter their store.
Went to Zadok’s to buy my girlfriend an engagement ring and worked with Abby. I didn’t know Abby previously to working with her, but if I would to write down everything I wanted in my salesperson/gemologist it would end up describing her exactly. She wasn’t pushy, didn’t tell me what to do, and provided honest and helpful feedback when I had questions and concerns. She educated me on the different settings, and reasons some stones are more valuable than others. I will absolutely work with Abby again in the future and am very thankful I met her in the first place.
We have been a customers of Zadok Jewelers for over 20 years. Every special occasion has been celebrated with Zadok’s. From engagement and wedding rings, watches, and anniversary gifts. Most recently, we enjoyed customizing a personalized Heather B Moore necklace, which was the perfect Mother’s Day gift! Zadok Jewelers always makes you feel part of the family with their warmth and personal attention. Thank your Zadoks!
Purchased a JLC watch there. Wonderful family owned business that treats customers like royalty. The most knowledgeable watch retailers in Houston. I’ll be a regular 👏
Great service, staff, and hospitality
I have received many gifts from Zadoks over the years! Beautiful, excellent quality and timeless pieces i can pass to my granddaughter. The sales team is excellent as is the customer service!
Excellent selection of jewlery for my wife and watches for me. However, the thing that really set this place aside was the service. I never felt pressured to buy anything and the sales people really knew their stuff.
Always great service and an abundance of collections.
The ring is simply stunning! Thank you so much for making everything easy and enjoyable.
Perfect customer service, Zadok’s make you feel like you’re part of the family. They are always happy to spend however much time is needed to ensure you’re taken care of.
Amazing service every time we shop there. Always a pleasure to do business with a family run enterprise, they really make it easy. They had a surprise wrapped and ready for me within 10 minutes of calling.I highly recommend buying from them!
Fantastic buying experience with AJ as always. The store has a great jewelry selection, and the best mix of high end watch brands in town. While I love working with AJ, all the salespeople Ive worked with at Zadok are highly knowledgeable and in no way pushy. The best jewelry and watch store in Houston, hands down.
Very disappointing experience. I wanted a ring and I was helped by a sales associated lady. I chose the ring I wanted, we paid for it but, I had to wait an uncertain amount of time to actually get it because they didnt have my ring size in the store and they had to order it from overseas and the jewelry did not know how long time it would take. So, I waited... about a month...and I did not get any response from Zadok. I called the sales associate lady, she said your ring is here. I left you a voicemail I never get that message she mentioned but, what makes me feel bad is the fact that she didnt try to contact me again. She didnt care. So finally I would get my ring and I get it, but it was the wrong size... So I called the sales associate lady and I told her about it, I was sad, now I would had to wait another month for a ring I had paid time ago. The sales associated was cold and careless. She just told me that I needed to return the ring and wait, again. I went to the jewelry to return the ring and I found out that the first time they order my ring, they order the wrong product. Thats why it took so long. They NEVER apologize. Another thing, they never ask me to use one of those ring that help you to know what is your ring size, so they were basically guessing on my ring size and they order whatever they wanted. So the sales lady ordered my ring again, with the size she and her expert eye estimated or guessed and I am still waiting for a ring a do not want anymore. I dont want to go back to that place and beg for something I have paid already (and nothing there is inexpensive)... I feel extremely uncomfortable every time I think about Zadok. I had the desire of have a beautiful piece of jewelry. My husband and me worked hard to get the money to buy it but these careless and negligent people just made me rejected it. I wont buy anything else over there.
I’ve bought and serviced several watches at Zadok, and they’ve become my go-to-place anytime I’m in the market or need anything for my collection. I appreciate their consultative style, and I especially like that they have great, knowledgable folks that are interested in helping me learn more and make sure I make the right decision instead of trying to convince you to buy something.
Best place in town, hands down. Won’t ever go anywhere else in Houston for my jewelry needs!
I purchased my now wifes wedding ring at Zadok jewelers last December (about a year ago). The service was EXCEPTIONAL. They spent a ton of time with me, teaching me about diamonds and the rating services. She has been thrilled with the ring! I would not hesitate to recommend Zadoks to my friends and family. I feel like I was treated extremely well and provided very high quality and most importantly, I felt like I was buying from people who have a deep knowledge of what they are selling. It was a pleasure. Id give them 10 stars if I could.
We have purchased 2 rings from Melissa and couldn’t be happier! She listened to what we wanted and got us just that and even better. Our rings are PERFECT! I highly recommend Zadok’s, as well as, Melissa!
Love Zadok Jewelers and the family! Have been a long time customer and friend and will always be the only place I look for all things jewelry.
I recently went in to change the battery on my Tag watch and they did an excellent job. The sales staff was also very receptive to my questions regarding some new watches I was looking at. Great people to do business with.
I needed a ring sized for an important event. They were very helpful and nice folks. They have really nice high end Jewelry. Id recommend them.
Always a great experience! Helpful staff and big selection.
Best experience with a jewelry shop Ive ever had!! Melissa took absolutely amazing care of us. She took the time to let my picky self look over all the rings (twice) and then she intuitively knew which one to bring me that made my eyes light up like Christmas. She had found THE ONE! She was able to work with my wife and I to find the best deal she could without sacrificing quality. She showed us the differences in diamond quality, too, which was really cool. We had such a great experience we ended up buying my wifes ring there, as well. If you go to Zadoks definitely ask for Melissa!! She will make the experience personal, making you feel like her one and only customer and will work with you to find exactly what you are looking for. She is our lady and Zadoks is our store for any and all jewelry we ever need!!
Whether it was buying my fiancé (at the time) an engagement ring, anniversary presents or a watch Zadoks is the only place I will go. Segev and the rest of the family and sales people are wonderful, knowledgeable and trustworthy. I always know I am getting top quality jewelry at the best price.
Brought in a ring for repair. 2 months later i found out they havent done anything. Too many other good places to put up with poor customer service and a bad business model. Do not recommend Zadok.
Zadok Jewelers provides a flawless and seamless experience from start to finish. A true family-owned business, the Zadok family truly takes care of their clients and treats them as extensions of their family. Inspired by a family piece (also purchased from Zadok decades ago), Dror, Jonathan, and Segev Zadok helped us design our engagement ring and ensured that the final product was better than we could have even imagined.
You can always count on fantastic service and professionalism at Zadoks. Bonus; some real watch geeks work here!
I have been a customer of Zadok Jewelers for over 5 years now. These guys have, hands down, the best watch selection in the City of Houston, including FP Journe, AP, Tudor, IWC, Breitling, Hublot, Breguet,, and many, many more. Their staff is top notch; friendly, knowledgeable, and willing to go the extra mile to ensure you walk out the store happy even if you walk out without a purchase. The reasons are few and far between for me to shop anywhere else when it comes to finding myself a new time piece.
Mr. Frank Lueth assisted my, now, wife and I purchase our wedding bands and wedding gift for my wife. He was very personal, friendly and helpful. I would fully recommend the staff at Zadok Jewelers to anyone.
Great customer service; Great Selection; Super Great Family. There is not a better place to shop for Jewelry in Houston.
Went in there this weekend to look at watches as Im in the market for a Panerai. It ended up being a waste of our time. We were not greeted when we went in, nor did someone ask if we wanted help. When we did ask for help, the person that eventually helped us was as uninterested as someone could be. She did not ask us questions, gave very short answers to our questions and made us feel like we didnt belong. Will not come back.Edit: Talked to Frank and he was very polite and kind. I hope this was a one time occurrence because it seems like he truly cares about the Zadok family, both employees and customers. I plan on stopping in and saying hi the next time I am in town.
The staff here are very helpful and knowledgeable.
Attention to the customer is 1st priority and it shows. Wonderful experience
Very helpful! Abby was wonderful!
Love 💋💋💋♥️♥️♥️.The store was beautiful. An every cabinet had something unique an special for someone.