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Cart Leasing Inc
3727 Trout St, Houston, TX 77093, United States
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Cart Leasing Inc
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Ja
Review №1

Wow!!!! What can I say.....to say this company has awesome customer service is a gross understatement! I purchased a golf cart from them and not only do they sell quality products they really stand behind them. We had trouble with a charger a day after we got it (probably my fault)and I thought, “Oh well things happen”, but not them...they sent a technician out to my house!!!!! and it was repaired on site!!!!! Also, we were having a minor issue with the cart and to our surprise they drove to our house picked it up, serviced it and returned it!!! Their customer service not only exceeded my expectation it blew it out of the water. If you are looking to do business with some quality people LOOK NO FURTHER!!!! You found them!!!! 5 stars is not enough.

Ne
Review №2

Cart Leasing was very helpful, kind, and considerate throughout our simple rental process. Will highly recommend to others. Huge thanks to Elaine for working all the details out for us.

Gi
Review №3

I couldnt even make it past the quote!!!While Cart Leasing may do a great job at maintenance, repair, and catering to corporate groups, I doubt you find any luck with fair prices for individual needs. If you are an individual looking to rent a golf cart, I do not recommend this place. Rates are nearly triple the price of other offers. Do yourself a favor and shop around.

Er
Review №4

Amazing service. They provided me and my team some golf carts for this fundraiser event called Wolffest at UH. They support student scholarships and local businesses, which I love about them. Definitely come here and check them out!

Me
Review №5

What a wonderful company! Great Customer Service, highly reccomend!

Ca
Review №6

Brandon and the team at Cart Leasing are always so friendly and helpful. The Arthritis Foundation utilizes a golf cart from Cart Leasing each year for our Walk to Cure Arthritis 5k fundraising event. The cart is always delivered in a timely manner which is critical to our event set-up. I would definitely recommend their services!

gr
Review №7

Thanks for Cart Leasing for delivering and picking up great carts for an event. Quick turnaround, no probs, honest and upfront. Will do business again! Great! Thanks to the front office for answering all my questions.

Wi
Review №8

This company went above and beyond to help us this weekend on short notice!! The carts were delivered CLEAN, full of gas, and in amazing shape. Never had an issue at all, but we were giving a contact number to contact in case there was a problem. We will use them again for sure!! EXCELLENT customer service!!!

Al
Review №9

I highly recommend Cart Leasing Co for the good services and community support. About two weeks ago, we student of the University of Houston run a food festival named WOLFFEST with the sole purpose to fundraise money for student scholarship. During this time, Cart Leasing Co let us two of their golf cart for free. I highly recommended Cart Leasing Co because of their good customer service and for their community support.Thank you,

De
Review №10

We recently were experiencing mechanical problems with our security cart. Cart Leasing, as has been the case in our dealings with them in the past, provided courteous, prompt, and quality service. They fixed the problem on site and had us rolling that same afternoon. Great job!

Je
Review №11

SUPERIOR Customer service!!! Brandon was extremely helpful and did an amazing job answering my questions. They were very accommodating for delivery and pick up. We will use them again!!!

ba
Review №12

Hi my name is basil Thompson I work for a large manufacturing company in the spring branch area and we have been doing business with cart leasing for over a year almost on a daily basis and they have a great professional team of techs the service is great and the customer service department is exceptional they have been very reliable in our servicing we highly recommend cart leasing to anyone in need of golf cart servicing or purchase thanks basil thompson

To
Review №13

My name is Tommy, I am the Maintenance Supervisor at a large chemical plant . We have large fleet of carts that are maintained by Cart Leasing. Cart leasing has always been professional and my carts are repaired and returned always as stated. They provide very nice rentals to keep us going while our carts are repaired. Brandon always keeps me posted on the status and repair needs of carts being worked on or PmedThanks Cart Leasing !!

Li
Review №14

I cannot say enough good things about cart leasing. I reached out to them by email 2 weeks before our event just on the hope that they might be able to help us out with our relay for life event -northwest Harris County. We needed another Golf cart to help our cancer survivors on and off the field.They responded within hours and agreed to help us in the short time frame. (Including delivery and pick up). The other company I reached out to you by email has not yet responded. Communication is so important in life especially when your putting together a large philanthropic event with a small group of volunteers. Thanks again to Cart Leasing as the golf carts really do make it so much easier for some of our Survivors and participants of Relay!

Sa
Review №15

Very professional team, The equipment is great and Brandon is very friendly and helpful to answer any of our concern, Keep up the good work. Will recommend to our friends

Ja
Review №16

Utilized their carts for logistics for Wolffest- the largest food festival at the University of Houston. Got the job more than done, the carts are quality, and the staff was flexible and easy to work with.

La
Review №17

DO NOT REPEAT DO NOT RENT ANYTHING FROM THESE SCAMMERS THEY TAKE YOUR MONEY AND WHEN THEY DELIVER THE CART IT DOES NOT WORK! HE TOLD ME HE WOULD SEND SOMEONE OUT TO FIX THE CART AND THEY NEVER SHOWED UP!!!!! SO I LOST $541 ON A BROKE CART AND HE DID NOT WANT TO GIVE ME BACK MY MONEY!!! WHEN I WAS TELLING HIM ABOUT THE SITUATION HE SAID HE HAD OTHER WORK TO DO AND HUNG UP IN MY FACE!! DO NOT RENT FROM THESE PPL THEY ARE SCAMMERS AND RIP OFFS!! THEIR CARTS ARE RAGGEDY AND FILTHY!!! DO NOT DO BUSINESS WITH THESE PPL THEY WILL SOUND NICE UNTIL THEY TAKE YOUR HARD EARNED MONEY!!!

Er
Review №18

Awesome service, Technicians are very knowledgeable and helpful, continue the great work guys!!!!

Ne
Review №19

Unfortunately, I had a bad experience with this company. I brought our personal cart to Cart Leasing for an evaluation because it was not running. Cart Leasing did not like the brand and recommended that we buy a new cart, but they thought we could get some more use out of it if we replaced the batteries. They indicated to me and my wife that everything else on the cart was fine, so we decided $1,200 for an extension of the carts life was worth it. We went and picked up the cart and trailered it to Galveston. All we could do was pull it off the trailer before it quit working. As it turns out, Cart Leasing did not replace any of the battery cables as notated on the invoice. Two of them broke off at the terminal with very minimal pressure. I spent a couple hours procuring a replacing the cable, so I could get it back on the trailer. It was still not running properly after I replaced the cables, so I spend a couple more hours taking it back to Cart Leasing. Cart Leasing was very apologetic and agreed to look at again. Several days later, they called and said the speed controller was full of water and it was going to cost $300 for rebuilt one or $800 for a new one. They also wanted to open up the motor and check it out. After several more day of waiting on the motor diagnosis, I called and said the part was in. I asked about the motor and they said they had not looked at it. I told them before we did any more work or spend any more money; I wanted to know about the condition of the motor. I also asked whether there was an option to return the batteries. Next thing I know, they had removed the batteries and left me with a cart that was not working. We could not put the old batteries in because they had been turned in as a core. They did give me a refund though. I asked to speak with the owner a couple of times, hoping that I could get a thorough assessment and perhaps the cart running, but he never called me back. The GM was not at all sympathetic to fact that Cart Leasing did not do a thorough initial evaluation on the cart, the fact that they did not replace the battery cables that I was charged for, or the fact that they did not do a thorough evaluation of the cart the second time before they pulled the batteries. Cart Leasing gave me a refund, but the experience was bad and I had to spend a lot of time pulling a trailer and replacing battery cables and I am now without a cart.RECENT UPDATE - Cart Leasing, Shame on you for continuing to cover up poor customer service with lies and false acquisitions. I no more than pulled the cart off my trailer when it quit working because the cables were falling apart and had not been replaced (even though I was billed for new cables). There is no way the cart ran for 30 minutes at the shop. It is an electric cart. There is also no way I filled the thing with water. My wife and I had to push the cart back on to the trailer and hauled it back to your shop the same day. Brandon apologized for not completing the work and said he would investigate the problem. I asked the owner to call me several times and he did not. Im now without a cart and spent days taking the thing back to your shop.

Mi
Review №20

Quality service is the best...

Es
Review №21

Quality golf carts and friendly staff!

Information
42 Photos
21 Comments
4.4 Rating
  • Address:3727 Trout St, Houston, TX 77093, United States
  • Site:http://cartleasing.com/
  • Phone:+1 281-531-0202
Categories
  • Golf cart dealer
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as veteran-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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