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Golf Cars of Houston
11219 North Fwy, Houston, TX 77037, United States
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Golf Cars of Houston
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Jo
Review №1

Great store with lots of selection. Arron in parts was very helpful.

Ga
Review №2

Paola from the parts department was very helpful with everything I needed she make sure I was satisfied with I was purchasing and I give her a 💯 for helping me out and being polite and thank you

Cr
Review №3

These guys whipped our limo cart into epic status. They professionally installed numerous options including down lighting, light bars, turn signals, etc.

Ch
Review №4

Great selection of carts to choose from, our problem was deciding which one we wanted! We were able to decide on the Yamaha UMax Rally, and the whole process was seamless! Wed been to at least 5 other places in the Houston area and nobody had the kind of selection they have here!We discovered that they have a second location with a similar but different name. We went there first a week or so ago, and they didnt have as big a selection, so we had to move on. There, they mentioned the warehouse, but never gave details. We went a few other places but gave up until our server at lunch on Saturday mentioned Golf Cars of Houston - I only mention this to suggest that their other location could be more forthcoming, wed have gotten our cart a week earlier!All the same, were thrilled with our purchase and the service here!

Br
Review №5

Great service. Took great care of my golf cart.

Me
Review №6

Didnt like my trailer because they couldnt load from the side. Didnt like it because I didnt have any ramps didnt do any good to have ramps carts werent charged so ramps would have been useless

Ma
Review №7

I rate Golf Cars of Houston a 1 star because of its low quality of service after the purchase of the golf carts they sell. Everyone knows that service after the sale is the most important part of buying any vehicle. This company failed to meet that requirement by even refusing to work on my golf cart. I purchased a new 2020 Express EZ Go L-6 golf cart from this company in May of 2020. Since that time I realized I had purchased a lemon golf cart from Golf Cars of Houston because I continued to have problems with the golf cart,The salesman from which I purchased the golf cart left the company soon after I bought the golf cart from Golf Cars of Houston. So, when I started communicating with someone at Golf Cars of Houston for warranty problems with my golf cart, Ross Bryant, the company general manager, informed me that he would take over the salesman representation of my golf cart and work with me on service and warranty work on my golf cart. I thought that was a godsend but later found out that it was a torment! I later found out that the salesman I purchased the golf cart from was moved to the manager of the parts and service department at Golf Cars of Houston and soon after the move within the company, he resigned because he could no longer tolerate management.I then discovered that is why Ross Bryant, said he would deal with me on my golf cart service and warranty needs. After many calls to Ross Bryant about problems with the golf cart, he became intolerant because he said he was tired of me calling him with problems with my golf cart bought at his dealership. During another call complaining about a problem with the brakes on the golf cart and me inadvertently calling his cell phone after hours (an accidental butt call), Ross Bryant, belligerently informed me that he was tired of me calling with problems with my golf cart I purchased from his dealership. He outright told me that he did not want to deal with me anymore and that I needed to find another dealer to service and work with warranty needs of my golf cart.I would not consider buying anything from Golf Cars of Houston located at 11219 North Fwy., Houston, TX 77037 because of their lack of quality service after the sale which is strictly necessary for any buyer!!! Trust me that there are many golf cart dealers in Houston that care for their clients.

Ma
Review №8

Good parts department. You could see peoples faces unobstructed,it was magical.

Jo
Review №9

Extremely happy with the service the sales consultant Extremely friendly he answered all my questions and the most important he work with me in my budgetGood job golf Cars of Houston

Ma
Review №10

Has a good showroom and lots of golf carts to choose from but we walked around showroom for about 10 minutes and no one was to be found. No sales persons, no one at the reception desk . Started getting worried because front door was wide open. Finally we heard voices coming from the parts department so Started walking that way and there was 3 gentleman talking as we approached they turned around and went to the back so we waited again. A young man came out from back and my husband asked him about a part for our golf cart and he said we would be better off ordering it online and wasnt very nice acted like it was a bother to wait on us so now he just turns and walks away and still wanting to look at buying a golf cart we walked back looking hoping someone would help us. A lady on her phone comes through and doesnt ask us if we need help so we walked out the door.Sad part is not only where we looking to buy but we where looking for 4 others so possibly 5 golf carts could have been sold today so we are looking elsewhere since they dont have time to wait on customers.

Je
Review №11

Excellent experience at Golf Cars of Houston Superstore! Mike was fantastic!!! Always answered my questions through text or phone calls, worked hard to get me exactly what I wanted and super patient with me since it was my first time buying a golf car. They have a ton of golf cars to choose from both in gas and electric. I highly recommend going there and you must see Mike S. The very best!

Br
Review №12

Abel Barrera is one of the best Sales Consultants Ive ever worked with. Abel was very helpful, knowledgeable, when I left a message I was called back, just everything you would expect in great customer service. The showroom and selection here are huge. I ended up purchasing a 2020 Yamaha Drive 2. My only regret is that I have no need and could not afford a second golf cart. 10/10 would buy from here again.

KA
Review №13

First arrival and last experience was horrible! I went to find a sales associate, finally when I did and said I was looking for a used golf cart! All the professionalism and promptness went out the door!

La
Review №14

Awesome Showroom!!! The store has a great variety of cars to shop from. The salesmen are great and are very knowledgeable about all the brands available. Great place to buy a car used or new. They can repair your car too. Or if you want to do it yourself, they have a nice parts department.

Pa
Review №15

Wow. Golf Cars of Houston is AMAZING. Ross was by far the best GM I have EVER worked with! He was able to provide me with all the information I needed while deciding what type of golf car would best suite me. If you are going to spend money on a golf car, spend it with ROSS!

Ca
Review №16

I baught leafspring shims and got charged 67.00 I feel like I got scammed talk to 3 other places the same shims were 19.00 whats that about thats not the only time baught a foward and reversed control 120.00 went to your store the lady told me 350.00 are you crazy

Ke
Review №17

Mike Broussard....Awesome guy! Always returned my calls and was a great personable salesman to work with. Took care of my fathers need for mobility. Thanks Mike! Happy New Year..

Br
Review №18

Mike Broussard is who to ask for. Friendly and knowledgeable. With his help we quickly picked out the Yamaha Golf Cart we wanted and closed the deal. I was in and out of there in about an hour, and the cart was delivered that same day ready to go!

Do
Review №19

My husband and I went to look at Golf cars and really learned so much from Mike B.! Mike had a vast knowledge of Golf cars, electric & gas. They had a lot in the show room to see! Mike worked with me on exactly what I was looking for and was super friendly. Great experience. We are loving our new golf car!!!

Fe
Review №20

It pleasure working with Mike B. He is extremely knowledgeable about all types of carts. His input really made my experience easier then I could imagine. I highly recommend Mike B. and Golf Carts of Houston.

Va
Review №21

I worked with Steve. He was great. He was accommodating, determined my needs and got the job done. Very pleased.

Li
Review №22

Love this place! They have amazing service. Ross is so helpful and very knowledgeable!!! Dont buy anywhere else, give them a call they will help you find exactly what you need.

Pa
Review №23

Very good customer Service. A Gentleman by the name of Chad went above and beyond to make sure I was happy with my service. I would recommend this company to all my friends and family.

Ph
Review №24

Mike was great to speak with an knowledgeable. I have a electric cart in process of selling, Then Golf carts of Houston with Mike to complete transaction on a Gas cart !! Nice to work with ethical people as well as feels strong and represented the company well.

de
Review №25

Awesome place to consider when purchasing new or used golf cars, great selection to choose from. Great prices and knowledgeable Sales team to work with you from start to finish .

Am
Review №26

Lack of communication, I would say. First they hire me for office assistant. But the owners never mentioned to the regional manager that they needed someone who already knew about golf cars. How to explain to the customers what the technicians/mechanics found wrong with their golf cars. Not someone who would only answer the phone & tell them, I dont know. How can someone succeeds when theyre not giving the opportunity to succeed. They couldve at least given me the opportunity to start working at the parts department. At least I couldve explain to the customers what the problem was with the correct training. But they dont want to waste $ on training someone. Such a shame. I really was thinking of buying a golf car from there. Now, Im going to start looking somewhere else.

Al
Review №27

Mike Broussard was such a great guy to work with ! So very personable and friendly . He made the process of finding a golf cart easy and fun and he did not pressure me at all ! Highly recommend him to all

An
Review №28

Great salesmen: Very knowledgeable about the different types of golf cars (electric/gas).Great parts counter staff: Listen’s to the customer’s needs, advises as to the best product for your situation.Great service department: Will explain in detail what needs to be done to your vehicle. The service tech’s are very knowledgeable in vehicle repair.Awesome business owners and staff behind the scenes.

Pe
Review №29

Great customer service, very knowledgeable about their products and helpful. They have a huge showroom. 10/10 recommend.

ta
Review №30

Great service, friendly people, and patient! They let me test drive any golf car I wanted to! When we finally decided which one to buy, they were amazing!

Sp
Review №31

Went there with low expectations.Met the salesman Chris G.We were off to a good start.Told him we were going to bring someone else in also.So could he cut us a deal,if we bought two.Well he did.My co-worker didnt even buy the same day we did.Chris is a straight shooter.New or used.Tell him your budget and what your looking for. He will make it happen.Overall very happy.Make sure you ask for Chris.We were in and out in about 25 minutes.

An
Review №32

Some of the nicest golf cars I have ever seen. They really stand out!!!! will be coveted by all my neighborhood

Da
Review №33

Tried to get bushings for a Club Car. Told me they would have some the next day. A week later and still no bushings. I would call and they would say Oh let me check and I will call you right back. Well..I still waiting for a call back. Called Golf Carts of Conroe and they had what I needed in stock . Should have called them first..

Ke
Review №34

Mike Broussard has always been a pleasure to work with. He is prompt and helpful when changes need to be mage to the order. I have purchased 4 golf carts from Golf Cars of Houston this month and was very satisfied. I would recommend them to anyone.

Da
Review №35

Great selection of golf carts any color you want plus more

Ed
Review №36

Awesome service Dept. The times Ive been there, the folks are always eager to help you out. Strongly recommend them.

Re
Review №37

Thank you Ross for all your help. We found the perfect car for our family.

Fi
Review №38

This place rocks! I didnt know anything about golf carts, but my salesman, mike broussard enlightened me. He is very knowlegable and explained the differences between gas and electric. He also sold the rest of the companys parts, service, mobil service and warrantys. Great place to buy a golf cart!

Ha
Review №39

Great customer service, spacious showroom, wonderful experience!

Ti
Review №40

Friendly and helpful! Very large selection, didnt know there was so many options when it came to buying a golf car.

de
Review №41

Chris was a good sales person to me, when I first went in there he ask me if I needed help, I told him I was going to just look around, so he didnt bother me, he just let me look, and at the end I did buy a cart from him, and he did everything to it that I wanted done and more, I love my cart, so yes I would buy a other cart from them, they are very friendly people to deal with, Thanks Chris and the manager.

Al
Review №42

There service is great and the golf carts were a low price

Co
Review №43

Horrible customer service. Golf cart has stopped working 4 times since we bought it one year ago. They never show up to for scheduled appointments and now do not return calls. So disappointing.

Ig
Review №44

Best place to buy a golf car. Friendly and knowledgeable people.

La
Review №45

Abell Barrera was very helpful I need a a golf cart for our business to do what we needed to do and he was very helpful I will always recommend Golf carts of Houston to anyone who is looking for a cart

Pa
Review №46

Do not by batteries from this place as they are refurbished and they sell them as new, full price. Mine lasted one year and i took then to a different place as they said the batteries were 6 years old - 2011!!! WHAT! SCAMMERS

Ke
Review №47

The worst customer service!! I had to have an absolute fit on the phone with them after calling repeatedly to schedule getting our golf cart serviced- no one would call me back and no one was ever available. I finally asked for the manager and his attitude was horrible. Rather than trying to ease the situation, he was defensive and argumentative. He then told me he would get it sorted out and call me back- then when he didn’t, I called him again. We finally arranged an appt for service and then were charged a ridiculous sum. I would never buy from or use these people again for anything. Absolutely terrible!

Be
Review №48

From beginning to end the team at Golf Cars of Houston went the extra mile for me. They helped us pick out the perfect golf car for a giveaway, then they had it wrapped, and finally they had it delivered. Special thanks to Chris Grimes and Krystal Fuchs who really went above and beyond to help me.

be
Review №49

Worst customer service in town! They have my golf cart as a hostage I think! My golf cart has been there a month for a intake hose a f’n month! Oops I guess we forgot to order it and then oh we ordered and had it overnighted to us so you will have your cart tomorrow! Ummmm NO cart still and no call!!! I have had to call them repeatedly to talk to service and all I get is they’ll call you back another BIG NO! I have had to call them multiple times to get a status on my cart! I haven’t called them at all until this week. They couldn’t even figure out the wiring for the headlights ( and at $50 an hour I’m not paying for some amateur to try and figure it out) so if you want your work done right and in a timely manner choose somebody else somebody who knows how to call a customer and keep them updated as I had to teach the service manager at the Kingwood store!

Sc
Review №50

Best place for all your golf cart needs.

C
Review №51

Nice showroom, but frankly not the best service.

Jo
Review №52

Expensive but really nice and really nice customer service

Jo
Review №53

My husband and I have bought 2 new golf carts from them this year. The first one was an electric Starr golf cart. We had some type of malfunction and it took off without keys or a driver full throttle and hit the side of a garage and did damage to the building. We were very lucky no one was hurt! We brought it back to them to do some warranty repairs and to find out why it malfunctioned. Our golf cart sat there for several months they never called to tell us a status on it. My husband would call and get the run around from Mike. So of course it came back they didn’t know what happened. Against our better judgement we traded it in and bought a new gas one. My husband has experienced very unsatisfactory customer service issues. We paid extra to have a radio installed and it had a vibration in the subwoofer and my husband asked that they replace it when he went back to check on it after they said it was replaced they had stuffed a piece of styrofoam behind it! We had seatbelts installed they really scratched up the paint. Ok fast forward to today. It was delivered there was a 2 inch line on the seat back that looked melted, but in reality someone cut the seat and tried to patch the vinyl on the seat and inside the top there are 2 long deep scratches. My husband called Mike and again got a horrible response and attitude from Mike. Mike runs both locations.We bought this golf cart in August and just received it today and I would think it would be right? Its very obvious that quality control and customer service is lacking.

Ch
Review №54

This place has terrible customer service- I’ve been trying to get service for 3 weeks! Management doesn’t seem to care. If I didn’t have a warranty I wouldn’t do business there.

Ke
Review №55

This is the most unprofessional establishment I have ever dealt with.After sending these people $3800 to fix my custom golf cart - they repaired it - put it outside in the rain for months and never called to tell me it was ready. Once I did get it home yesterday, it was molded, the leather seats are rotted out and this morning when my grandson was riding it - IT CAUGHT FIRE - I believe that would be considered child endangerment.I word of caution - DO NOT BUY or EVEN VISIT Golf Cars of Houston.They are not trustworthy and definitely not worried about anyones safety.Justine D. Duplantis 5/26/16Update: One of the owners, Mr. Tony, phoned me. He is working to try and resolve this matter. I will keep everyone posted as to when and how this is going to be resolved. I will also be posting before and after pictures of my golf cart!

Ch
Review №56

Good prices. Had just what i needed.

Ro
Review №57

They have everything you can think of for a Golf Cart.

Eq
Review №58

Go elsewhere do not even stop here..This place has terrible customer service

Ta
Review №59

Thanks Denise we really love our new Yamaha golf cart. Wouldn’t service or buy another cart from anywhere else.

Da
Review №60

Bought a used golf cart and motor needed to be replaced after one year. $800+ not covered by warranty. Too bad Lemon Law does not apply here. Very disappointing.

Ci
Review №61

Terrific selection.

th
Review №62

All that I need for Gulf cars

Ch
Review №63

Nice People

Ju
Review №64

Pretty good

Jo
Review №65

Very friendly staff

EA
Review №66

James is OVER PAYROLL

Jo
Review №67

When you are very important there is no one who greets you or gives you something to ask you if you need something

Information
17 Photos
67 Comments
3.9 Rating
  • Address:11219 North Fwy, Houston, TX 77037, United States
  • Site:http://golfcarsofhouston.com/
  • Phone:+1 832-448-5340
Categories
  • Golf cart dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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