A little overpriced but its more organized and you get more help from the staff if you ask for what youre doing. You can get your stuff really quick, and have a very large variety of screws anchors hardware. Definitely recommend this spot. The only thing I can say is a lot of the wood is very Warped, this is just my experience that every time I go there its like that. But other than that everything inside the stores pretty good.
Nice place... great people to help you and check out quickly
Old fashion hardware storeHad no idea places like that still excistedGreate servise
This is one of the best independent hardware & lumber stores in the Houston area.The store is well stocked with quality products. Its clean and merchandise presentation is excellent. Store associates are friendly, knowledgeable and helpful.In this age of big box retailers like Home Depot and Lowes, it good to see a locally owned store like this thriving.
Great people. Freindly and HELPFUL. Always have what I need.
Well stocked with everything I needed. Everyone was so helpful!
I shop here often for work. The staff is friendly, helpful, and professional. They have great prices!
The is a gem of a hardware store that still impresses me on every visit. The customer service associates really go out of their way to help you find what you need. They have fasteners and products that the big-box stores dont have, all at reasonable prices. They also have a better quality-selection of bits, hammers, etc. Also love their glass-cutting service—way cheaper than Binswanger.
Someone is always eager to help you out. Reasonable prices
My go to from now on. I need gas line connectors. Went to lowes and home depot! Waste of time. Went to ace in crosby..useless... stopped at COX HARDWARE..GOT WHAT I NEEDED. HELP READILY AVAILABLE.. I WILL SHOP THERE EVERYTIME I NEED EXPERT HELP!
All your lumber and hardware needs, fast friendly service.
Great people, very clean and organized, everything you need for older or new construction with a knowledgeable staff to go with it for a reasonable price and no waiting. Awesome
If it’s some weird bolt I’ve never seen before I just come straight here. Never had an issue here and they’ve almost always had what I needed. 15 years shopping here.
The greatest hardware store in Houston and surrounding areas. Probably the best hardware store in Texas! They have every bolt, nut, screw or fastner you could ever need. Love this place!
I made some keys and one didnt work good but took it back and works well the guy was great.
They were very helpful even with most of there pipe fiting sold out from the frost. Had a few people ask me if I needed help which was nice. They have everything you could be looking for. I will definitely be going back.
They got everything for construction. I found good prices.
I have been coming here for many years. You can always find someone to give you good help. Unusually good and friendly service. Old fashioned in that way but well stocked. I cant think of a better hardware store in Texas.
I called for a quote on material and the person I talk to was 1. Not clear unable to understand and 2. was rude cause they had to repeat informationYou get more bee with honey
Better than big box hardware but still with problems of finding available help. Out of a lot of stuff need for the storm. Best way to get help is stand in line at check out and then ask for help. Returns are difficult, even if product is being returned for being faulty such as wall patch too dried out to use.
The staff is very experienced and helpful
Maybe its because of the location but cashiers are grumpy i guess I would be too if I work their all my life..awesome floor people that are super helpful though so thats good.
The most products meticulously organized behind anti theft glass I have ever seen. Great customer service and the prices beat the big guys on most things. If your short a few nuts and bolts please I encourage you to visit and not find that part your needing, as long as its not a BNC to RCA adaptor, everything else there golden $]
I have been shopping at cox hardware for 25 years. they have always been courteous to me. never rude. i know the owner v. cox and his family. they are the nicest people you will ever meet. i ask for help from a girl that was at the top of a ladder stocking items. she immediately stopped what she was doing and walked me across the store to another persons department to show me the item. (try to get that at lowes or home depot.) they have the cheapest prices in houston . cheaper than lowes or anybody else even though the big stores order millions of dollars at one time, they cant beat cox hardware. i read a review about not being able to get an item during the recent freeze. they stock about 50pcs or more of each plumbing item. (how much more can you stock?) they have hard to find items that you will never find or order at lowes or home depot. example-schedule 80 pvc and fittings. (try to find that in houston). i give them 5 star and A++ for as long as i can remember.
First visit here. A friend recommended this place for a specific item I was looking for. I had been waiting for over a month to come here. Finally drive across town going in late to work to make it here and they were out of the specific item size I needed. They had like three employees help look as they showed it was in stock, but no one found it. I was told they hadn’t done inventory in a while, okay I guess. Then when the manager Chris asked how I was doing I explained and asked if he would offer me the size up at the same price since they were out of the one I needed and I finally made the trip here. He said no but I’ll knock off 10%. I said of my whole purchase he said no just the one item. WOW saved me a $1, no thanks. Why do I want to overpay for the wrong size. It’s not about the cost but more about the moral. I’ll just order the right one I need online from amazon or from someone who has the exact size of what I need I guess. Yet brick and mortar stores wonder why their losing business to online purchases.I was looking forward to coming back here because it seems like a cool spot but I’ll stick to online or local places closer to home.
Knowledgeable and curious employees smiling faces 👍
Great place.
From the time you walk in the door. There is always someone ready to help. And always very friendly.
They seem to always have what is needed.
Love this place,good old hardware store feel.
They have what I need. However, for me, I rate high on customer service. With that being said, everytime I go their I do not get decent customer service. I always say thank you but never nothing in return Hence, the 3 stars.
Expensive but you always find what you need. Great service .
Great neighborhood hardware store, very knowledgeable and helpful.
Always has everything I need, salespersons very knowledgeable!...
Employees are very nice and helpful. Store is a little crowded but clean. Shop here all the time.
Friendly stuff and nice place to get your material or tools whatever you need ...they have good prices also .
Find real quick what are looking for
Good tools good lumber good people to help
I always find what I am looking for there.
Fast easy to get what you want
Excellent place to find materials in a pinch that normally would need to be ordered from McMaster Carr.
Very Helpful personnel, Almost all the tools a Man or Woman would want.
I always get excellent service.I go there every day for parts its a lot faster than the big box stores.
Immaculate service. I didnt get the employees name but he should get a raise. Older white gentleman that helped me with finding window screens
Helpful staff and everything you need in the neighborhood
Upon arrival, it was like an old ma & pa hardware store. There was a wide assortment of merchandise. Staff was very friendly and helpful. Product isles were nicely organized. This location was very busy. They provide great customer service.
Awesome hardware always offering a helpful hand definitely go out of their way to help you great place
Very helpful, friendly staff!
Every time we have been there the team members are extremely knowledgeable and helpful. The prices are good and the selection is out of this world. We are amazed everytime we go there at all of the products they have. Some are very hard to find. Great job guys and thanks for the good experience!
Has what you can find at home depot and lowes and you a welder or painter they have resperater mask 3m
Incredible selection and great prices. Saying the staff are friendly and helpful is an understatement. They go above and beyond to help meet all of your needs. So happy I found this place and would come here over Home Depot/Lowes any day.
Reliable and affordable Hardware store! The employees care about helping you and they always have what you need. Right along the street of Wayside their is no way you cannot see it! I needed a screwdriver and even though it was time to close they stayed open a few minutes longer for me. I love them!!
Very rude service....
Ok in guess short of supples.
Visit Lowes or home Depot then come here. You will see the difference. Cox has employees that are willing to help. Old school service.thank goodness.
Nice place to find whatever you need for house repairs, and more. This place has so many nice things, besides house repair items. Love just looking around. Great staff, very much helpful, any questions ask them, more than happy to help you.
Awesome experience liked your friendly women at the register would return
Has all you need for. DIY
Very helpful people
This place is great, they have everything you need.
I work for a local manufacturing company called Nema Enclosures and i would much rather come here than to Home Depot or any other hardware store. Ive been coming here for a little over 5 years and this place feels like home, everyone is always smiling and willing to help. Im here at least twice a week!
I much rather shop here than any of the big chain hardware store. Cox still has a small town hardware store feel, while providing a wide range of supplies with professionalism.
Everyones Nice, friendly & helpful
Always get great service. Very helpful at finding what you need.
Ok place prices r not competitive. Slight more expensive but, service the neighborhood.
Great selection for a hardware store.
They have it all !!
Bought 99% isopropyl alcohol here and no price gouging like most online stores, thank you for the fair and honest business practice.
This is a great hardware store they have everything you will need
Great people
Great selection, friendly service, and quality lumber
Very prompt very cure courteous and helpful
Been going to Cox hardware for years it is convenient and has good prices. Employees are helpful and knowledgeable in their products will continue to go there over big stores you cant beat their costumer service.
Found exactly what I needed with help from the friendly staff. Didnt have a hard time looking for someone knowledgeable, who knew what I was looking for to complete a plumbing job at home. In and out in no time.
Went in to look for some dowels. No one knew what a dowel was. I had to Google it and show someone the picture of what I was talking about. For a small business you would think they would know what they are selling. The good thing is they had it stocked once I showed someone what I was looking for.
Always find what I need there more
You will always find what you need at this place for plumbing practically everything
Always there to help you find what youre looking for.
I had pipe cut and threaded. Even with the flurry of people because of unseen weather conditions they had pipe ready same day.
This hardware store has everything you need. The prices are a bit higher than the big chain stores. But you pay for the convenience and the knowledge of the people working there. Fast service.
Great place, nice and clean. The people working there are nice and knowledgeable. Only needed a handful of nails found them and got them.
A great neighborhood hardware store that has been a fixture in the community for a very long time.
Always carries what I need. Very helpful staff
If you dont want to waste your time running around town looking for hardware items, go to Cox Hardware and Lumber. Its in a safe neighborhood and family owned for 70 years. Everyone is very professional and helpful. In the future, I wont even bother with hardware stores other than Cox Hardware and Lumber. The extra five minutes to get there is well worth the time since it is one stop shopping.
Needed a 1-1/2 external snap ring and they were the only place open on a Saturday that I found one at. Lost of specialty tools and parts. Great selection of fasteners. Highly recommended.
Small local hardware. You should definitely ask for help, the location is small compared to the franchise hardware stores, so some items are hard to find on your own. The staff is very helpful.
Great customer service. Someone to help in just about every department. If you cant find something just ask.
Great customer service. Great attitude, from the beginning to the end.
Very unique hardware store to get those hard to find fittings for your industrial needs, very friendly and attentive personal to help locate whatever it is your looking for in store
FAST, SAFE, CLEAN, AND FRIENDLY SERVICE.GRACIAS...
Great customer service. They gave me the aces card to get some discounts and i used right away and i saved some money. Thanks.
Youll be hard pressed to find better customer service. EVERY employee Ive requested help from has successfully answered my query. They could be on one end of the store and direct you to your item on the other end, and that nice lady with her hair in a bun who works in the back has probably forgot more about plumbing than youll learn in a lifetime
Of all the hardware stores Ive been to in the greater Houston area, this place is the best by far. I havent found anything they dont carry this far.
Always helpful there!
This is one of the best hardware stores Ive seen in my entire life. Ive been to a multitude of mom and pop stores and never seen anything like this.
The girl that helped is really nice. Very professional and courteous. I believe her name is Sabrina. She went above and beyond.
A lot of work products.
Really good service. Person working the plumbing department. She really know her stuff friendly and very knowledgeable.
Too expensive