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Houston Motorcycle Exchange
1326 N Durham Dr #3734, Houston, TX 77008, United States
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Houston Motorcycle Exchange
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Ro
Review №1

These guys gave me a fair and upfront deal for my 2013 Suzuki boulevard. The bike is in top shape. When I went to buy the bike after I put the money down he advised me to give them another day to give it one more test ride to make sure the bike is ready to go due to them being thorough. Which was amazing. The bike is like a new bike with great accessories. If you are looking for a quality used bike go see these guys at Houston Motorcycle Exchange. These guys care about your business and about the bikes they sell. They don’t sell you junk or just buy a bike and resell it. They sell you something that’s gonna last. They also work on bikes and people I talk to say they are great mechanics and fair. And they have a three month layaway program with no credit check. Go and just talk to them. What you see is what you get with them and you can’t ask for anything more

Lo
Review №2

Brought in my Ninja 400 to sell and got the exact price I asked for. No haggling needed. The whole process went smoothly. If I would need to sell another bike this would be the first place I would go to! 10/10

Jo
Review №3

I had an issue with my shifter when I took it, but at the moment I was there I asked if they can see my clutch because I felt it was very weak, well I thank God they did because it had snapped once they pressed to see what was wrong, So thanks to them I was up and running in no time they replaced the clutch wire once they made the order it wasnt easy, but they made it happened and they also gave me tips on my air on my tires because I had them very low, I would like to thank Tommy, Kenny and staff for doing a great job my bike feels awesome as Im riding and I highly recommend them... Good job Guys 🤘

Ja
Review №4

Just bought a motorcycle from Kenny, one of the best purchasing experiences Ive had. Friendly staff, very knowledgeable, they are trying to secure frequent customers, not just sell you a bike and get you out the door. Will definitely be going back. 10 stars!

Ja
Review №5

Tommy & Kenny are fantastic. I bought my bike here in 2017. They delivered my bike to me as I was backed up at work. When I ever have an issue they are fantastic to work around my schedule. They get the job done, and make everything convenient to you. Motorcycle exchange is the place you can count on when it’s either purchasing a new bike or having and issues. I 100% recommend coming to these guys rather your just starting out, or been cruisingFor a while. Thanks you guys!!

Gr
Review №6

Found this place online looking for mirrors for a scooter, extremely friendly upon arrival found me some mirrors. I got to talking to Tommy and found they have a law-a-way program for their motorcycles.On 11-18-2020 I returned with their required down payment and put me a motorcycle on lay-a-way......was so excited to be able to do this. Over the next couple months I regularly made my payments and and in the mean time getting to know Kenny and Tommy, easy to talk. On 1-20-2121 I showed up with my last payment and proof of insurance to take ownership, signed all the paperwork. Tommy delivered my bike and went over all things someone says to a buyer. I can’t say enough about the professionalism of Tommy and Kenny, great guys....Thanks a lot guys for my new ride!! I strongly suggest going here to buy a used motorcycle, get parts, or merchandise...they won’t steer you wrong.

Lu
Review №7

Super helpful staff. They worked with us to get the parts we needed and replaced my tires quickly. I’ll go back to them for any of my maintenance or repair needs.

ok
Review №8

They always help me out with whatever service I need, never had any problems with their work.

Da
Review №9

Purchased a new battery here. Good price. Great customer service. Glad I found them.

Da
Review №10

Love this place!!! Kenny and Tommy and all the guys in the back are AMAZING! From purchasing to servicing to just hanging out these group of men are honest, reliable, knowledgeable and super cool 😎...I would definitely recommend Houston Motorcycle Exchange for ALL your motorcycle needs!!!😁😁😁😁 We have already purchased 2 motorcycles from them and I know we will definitely be back🤩🤩

Ti
Review №11

Had a great experience working with Tommy at the Houston Motorcycle Exchange. They are a hidden gem in the Heights.Had a 02 VStar 1100 and 07 VStar 650 I wanted to sell. Not wanting the hassle of selling myself was looking for shops that will sell on consignment or buy used.Struck out on consignment, large dealership in the Houston/Katy area offered a ridiculously low price. ( I understand this is trade in or wholesale, but felt it wasn’t close to the NADA estimated value from what I understand.) Spoke with Tommy a couple of times, sent photos and videos of the bikes. He offered an estimated price on the phone contingent upon inspection of the bikes. Tommy came to my location with trailer ( I didn’t have to hassle renting one) after inspecting the cycles was paid what I thought was a very fair wholesale price. Was a pleasure to work with. Side note, after talking with Tommy on the phone and in person felt he’s a straight shooter and will tell you like it is no BS. I felt he really knew what he was talking about when it came to bikes. If I end up buying a used cycle I would definitely have Tommy’s shop do the maintenance.Safe riding and keep your head on a swivel.Cheers! Bigs

De
Review №12

I took my Yamaha TW-200 to these guys on Saturday to sell on consignment, and they had it sold by Tuesday. Just three days! They are connected in the Houston motorcycle market like nobody else. They already know who is looking for a specific kind of bike, and they know whos got specific kinds of bikes to sell. I highly recommend them.

ru
Review №13

Ive bought 3 motorcycles from Houston Motorcycle Exchange and theyve always given me fair and honest deals. Gear, add-ons, tires, oil changes, anything they can help you with they will. Things you can expect is trustworthy service, fair pricing, and guys excited to see you on two wheels.

ch
Review №14

These GUYS are the very best, they did what they said they would do, when they said they would do it. Fortunately we had that group on our team. Right up to and beyond our purchase. We are happy to write about our experience the Houston Motorcycle Exchange. YOU can trust there word in my book. Sincerely C.H.

Pr
Review №15

Top of the line service & a genuine Family feeling inside this shop. Once a customer always taken care of. I purchased my bike from this business yrs ago and have always come back for maintenance. Excellent service, timing and prices. Always a pleasure catching up and confidence in the maitnentance. Will always recommend HME!

St
Review №16

I was able to make a quick, smooth deal with Tommy and no run around. Refreshing to deal with s small businessman who knows his stuff! Even gave me a ride home. Thanks!

Er
Review №17

These guys are great,They are true motorcycle people, super laid back and knowledge. If your looking for a used reliable machine for a fair price go see these guys.They are honest and will no BS you.I’m selling a bike with them at this time.

Ab
Review №18

Purchased my first bike here on a layaway. Kenny gave me very valuable and sound advice for a first time rider like me. He showed me the important functions of my specific motorcycle and had amazing customer service. Each payment towards the layaway was easy and fast and eventually I paid it off! 5/5, a great spot to purchase from!

Ai
Review №19

I am a female first time rider. And I knew barely anything about bikes. My first point of contact was Kenneth Broun. I knew I didnt want a sports bike and thats all. Kenneth had an honest conversation with me about where did I see myself riding in two years. I said outside of the city with my daughter possibly to San Antonio or Austin. He suggested a cruiser, but let me get on several different types of bikes so I could get the feel and gave me information on all bikes. Then he put me on a cruiser and it felt right and gave me the information on it. I choose that bike because I trusted his opinion due to all the knowledge he had given me. Well yesterday Tommy brought me down my bike, and gave me some more knowledge and made sure everything was working correctly, and gave me ride as I dont have my license as of yet. I was able to get out and ride around the block today in circles and I am in love with my bike. I got stopped several times, people giving me compliments and telling me my bike was nice and I got a very good deal. I had a very good experience from start to finish, Tommy even called back to check up on me. They have made a customer for life out of me. I highly recommend them to anyone, they do good clean business, are fair and honest.

Br
Review №20

Honest place. Owned and operated by motorcycle enthusiasts. Very good mechanics. Had a leaky drain plug that needed drill and tap. If you’re a reasonable person it’s hard to believe you’d have a bad experience here. Price was more than fair.(Kawasaki dealer would not help because bike was more than 10 years old. They were nice about it just said they don’t have room for every bike in the city and had to cut it off at some point. They referred me to Tommy @ Houston Motorcycle Exchange)Thanks guys

Cr
Review №21

I found a bike here. From the correspondence with Kenny to the actual visit and purchase everything went without a hitch. I couldnt pick the bike up immediately and they said thered be no problem in their keeping it for me til I could get there. Upon pickup Kenny jumped thru hoops to have it ready for me, took time to go over the bike with me, and finally to actually load it for me. Check em out!

Ni
Review №22

Bought a motorcycle today. Ive been shopping online for weeks and recently visited 3 or 4 dealers. Had disappointing experiences with all but Houston Motorcycle Exchange. They were great. Tommy and Kenny are awesome. Tommy was enthusiastic and informative. He knew the bikes and steered me in the right direction. Kenny walked me through the bike itself and gave me a maintenance schedule. He and Kenny gave me a price I could afford. We made a cash deal and they even threw in a helmet.I reccomend them to anyone looking for a great deal on a used bike and I plan on having them do all the maintenance.

Ke
Review №23

Great experience with Motorcycle Exchange! Set me up with a great new front tire. Caught the mechanic working on the back tire. He was airing it up, without even being asked. Told me that he just thought it needed a few more pounds!!! Also, really helped with a malfunctioning taillight. Really went the extra mile. Friendly and reasonable prices.

Jo
Review №24

GREAT place! Ive been doing business with them for years now and the have done an excellent job on all the repairs they have done for me. Ive bought and sold several motorcycles with them and have always been treated right be them.

bl
Review №25

Great shop with super friendly staff!! This has been my go-to shop for nearly 3 years. They often are able to get my bike in and out of the shop within the same day, sometimes within a couple hours. Most recently they were even able to pick up my bike from a location as I had a flat back tire, and they replaced my tire and my front brakes within an hour and half!! Tommy and the crew here are honestly amazing, always ensuring my bike is safe/legal to ride, and also giving me tips on how to keep up small maintenance.

Jo
Review №26

Sold a motorcycle on consignment here. Customer service was great. Would definitely do business with them again.

Al
Review №27

Tom is the guy to talk to at motorcycle exchange. I called him in the morning around 10:30am and he answered right away and said he could get me in and out the same day for my tires.I rode all the way from cypress when their is multiple motorcycle dealers closers like Wild West and iron supply, but both said they would take 3-4 days to install brand new front and rear tires on my 13’ Gsxr. My motorcycle is my daily commuter so I was very grateful for the services Motorcycle exchange could provide and they were also much better priced than the big dealers and are very knowledgeable at this shop as well. I highly recommend This shop if you ride a lot and share the same passion for riding as I do.

Za
Review №28

Purchased my Honda Valkyrie In May of 2018 from Houston Motorcycle Exchange.I was an out of state purchase. I live all the way in Murrayville Georgia (860 miles from Houston Motorcycle Exchange) and I saw the 1997 Honda Valkyrie on Cycle Trader. I contacted the sales rep (Kenny) And we struck a deal after a few days.This was all sight unseen. I did not even see the bike in person. But this was not a problem.They had a fantastic 90 Day lay away that helped me get my dream bike. I loved the service, and they catered to my whim. The bike was serviced at their dealership, fluids flushed, changed.After the payments, they delivered the bike 900 miles across the country to my door step. Tom himself along with his wife delivered the 800lb bike on the back of his F150.I was so pleased and anxious, I didnt know what to think of these guys, except they were fantastic.Tom, Kenny, Thank you for this beautiful bike. It was a great deal, and I am glad we did business. I will be sure to refer more people to your dealership as time goes on.

da
Review №29

Awesome guys did an wonderful job cant complain at all...excellent 5star rating

St
Review №30

Nothing but great things to say about this shop! I’m new to bikes and from the minute I walked in Tommy and Kenny in the front office made me feel welcomed, educated me, were honest, and guided me to make the right decisions with bikes I didn’t even purchase from them or they serviced. Tommy gave me his personal number to help me troubleshoot my bikes if I had any issues. I felt so comfortable after working with them that I purchased a bike for myself knowing I could trust in them. The guys in the back of the shop were just as open to answering questions and showing me around the bikes. Top notch shop with a great sense old school vibe. Thanks boys👍🏽Brrrp

Al
Review №31

Great experience at this location. Went here because I needed a certain chain link coupler for a piece of exercise equipment. Mr Tommy looked in multiple locations until he found me a match. Great customer service!

Au
Review №32

Gotta give these guys a high five. Helped me get back on the highway fast after a blow out. Thanks brothers for the great service, and great hospitality..

Ma
Review №33

Tommy and the crew at Houston Motorcycle Exchange were fantastic to work with. I needed my motorcycle repaired in 1 week time frame and Tommy was reluctant to guarantee that they could pull it off. He said that he would his best but could guarantee nothing. Despite the parts being back ordered Tomny was still able to figure out a solution that allowed for then to deliver the end product on time. They did a great job repairing my bike and at a fraction of the cost that I was quoted from the yamaha dealer, with much better service. 5 stars of excellence are what they deserve for a rating. I definitely give my endorsement.

Ed
Review №34

A lot of very different types of motorcycles to choose from

Pa
Review №35

Super friendly folks. Within a couple hours of talking to the buyer, he came to my house and bought my bikes and hauled them away. Im very pleased with the transaction. Highly recommended.

Wo
Review №36

I’ve had a great experience. I went there, found the bike I wanted at 5pm. The next day Tommy delivered my bike to me and I have been good every since. I must say that it was really easy to get in, select a bike and ride off into the sunset. Thanks guys:)

Ca
Review №37

Took my Suzuki here for a tire tube fix and idle adjustment. Fixed quickly and professionally. Would recommend.

Ja
Review №38

Great service and quick turnaround on tire replacement. They also had insightful advice on ways to improve the motorcycle’s performance.

Ri
Review №39

We recently walked into the Houston motorcycle exchange just to look at some bikes. After some browsing and talking to Kenny and Tommy we decided this would be where we would be buying our motorcycle(s) from. They went over every aspect of the bike we were interested in and even recommended a cheaper bike when we told them about the type of riding it would be used for. We left that day with a deposit on the bike we loved and being it was a Saturday I told them we would be back next week with the balance. Tuesday morning the bike was immaculate and ready to be rode away to its new home. I would recommend this shop to anyone interested in purchasing anything motorcycle related including repairs !!! These guys are the real deal.Thanks for a great buying experience!!!

Ed
Review №40

I sold a motorcycle to this establishment and the transaction was smooth and hassle free. They even came and picked up the bike within 10 minutes. I highly recommend. Ask for Tommy!

Mi
Review №41

Have my motorcycle on layaway program. Very professional and helpful sales person.I traveled from Kilgore Texas down to Houston, to pick up my new to me 1999BMW r1100rt. It was an awesome day! Thanks Tommy! Love my Bike. Greatest!Just wanted to give a update on my bike. Its has been a few weeks. The bike is performing Great. It gets so many compliments and I have recommend HME at least 10 times. On thing due to the covid thing, and my age I am 66 returning rider. I was out of shape and had lost my reaction timing. So I am exercising and riding. Actually a great experience all around. I highly recommend this business excellent bikes. At great prices. I have fallen in love again this time her name is BMW r1100rt!I

St
Review №42

I stopped by yesterday with a screw in my front tire, fortunately they were able to repair the tire. They had done a tire swap about a year ago on my previous bike and they did a great job then as well.When I picked up the bike they had done a test ride and asked me about the slack in my chain. Turns out the slack should be checked with someone sitting on the bike as it changes the geometry and the chain tension. My chain was too tight and would have resulted in premature wear on the chain and sprockets.This is the kind of service everyone should provide. I would recommend these guys to anyone needing service. Very thorough.

To
Review №43

Very rude and poor customer service.. Sir, I had new tires on my motorcycle when I drove it to your place of business. And I drove it there, and back home with no problem- so that makes you a liar. Another shop with friendly service assisted me. You guys were not friendly at all. You should close down your dirty, nasty shop. You possessed a bad attitude, unorganized workplace, and a filthy environment

Ke
Review №44

Called a week ago about a motorcycle listed for sale and met with Kenny that afternoon, he was super helpful covering every question I had. Finalized the purchase today and the entire process was great. I really appreciate all the work this shop does to make sure you’re happy with your purchase and it’s great to know they also take care of service needs as well.Very glad they’re part of the Heights community.

Te
Review №45

I really enjoyed working with Kenny. They were very honest amd knowledgeable.

Ma
Review №46

Tommy was very helpful and the prices are reasonable!

Pi
Review №47

Called.asking about repair.I hear a voice shout we are to busy.Red flag 1.I described the model and problem then was asked to bring the bike in.I walk in and say i called about the bike.He imminently starts arguing with me that yamaha does not make a rivaRed flag 2He then tells me the bike is to old to work on. Let me remind you this is a used motorcycle shop with most the inventory being vintage.my bike is obsolete though i guess.At this point i already decide i would not use their service as the owner continues to be aggressive and rude.?why buy a used bike from a shop that does not repair used bikes .Save yourself the pain skip this place

As
Review №48

The guys at this place are great! They fixed up a bike for me and was very informative throughout the whole process. When my bike wouldn’t start up a few weeks after they came to my house to change the battery on the spot free of charge! I’m super grateful for them. Definitely recommend

Wi
Review №49

Called to ask questions about their work .. The guy didnt even want to talk and hung up.... have never talked to them, before, first time calling them.. really bad customer service, Horrible

St
Review №50

Always worth the trip to the Heights. Been a customer for 15 yrs and never a disappointment. No condescending, high pressure salesman to deal with, just fast courteous service every time. Tommy had me fixed up under budget and in time for my next race.

Co
Review №51

I really had a wonderful experience selling my motorcycle here. Tommy was very professional and service here was exceptional. I will definitely recommend this place to anyone selling their vehicle.

Al
Review №52

These guys are awesome and really care about the bikes they sell. I just got one from them and they were over the top in terms of customer service. Kenny and Tommy are awesome. I even had Tommy drop off the bike and he offered to stay as long as i needed until i felt comfortable on the bike.

Ty
Review №53

Tommy and Kenny were extremely helpful and professional. I’m a new rider, and they explained everything I needed to know about bike options and maintenance. They perform extensive service and checkups on their bikes before selling them, so I felt like I was buying a bike that’s like new even though it’s a bargain. Great experience, will definitely be back to them.

Ma
Review №54

Excellent Service and we are a repeated Customer and have bought 4 motorcycles, Just bought a starter bike for me the wife and as long as Tommy and Kenny are in Business we will continue to give them our Business.

Bl
Review №55

Bought my first bike from these guys and I’m truly happy I did. They really care about their customers, if you’re looking for a good bike man this is the spot. When buying a used motorcycle things can be ify and sketchy, with these guys you see a good bike, you get a good bike, they run a business very well.

Da
Review №56

Tommy was very helpful in the process of purchasing my 09 SFV650 Gladius. The team their really take customer service a satisfaction seriously. I would definitely purchase another bike through them. Thank you for making my first bike purchase go smoothly.

Br
Review №57

FANTASTIC experience! Very competitive pricing on tires, parts, and service. After moving into the inner-loop, I was struggling to find a reputable motorcycle shop to take care of my 13 year old bike. As soon as I started a conversation with them about tire prices, I could tell these guys were straight forward, honest, and customer orientated. My visit to the shop validated my initial thoughts. While there, I replaced both tires, Kenny walking me through the state of my current tires, got my oil changed and my chain lubricated. All of this was done in the span of a handful of hours and we then discussed tire break-in period and precautions, brake fluid lifespan, and future upgrades for my SV650S. I have found my inner-loop motorcycle shop! Great job guys!

Je
Review №58

Houston motorcycle exchange is great. The folks there know about their bikes and they know about yours too. They are friendly, helpful and insightful. They offer great machines at great prices. There is nothing not to love about the place. They are also patient and understanding. I bought a bike from them and do not hesitate to tell others to do the same. Great shop, great bikes and great people.As of 6.13.2020 I have purchased a second motorcycle from them. I must reiterate that they are excellent. The machine is tip top.

Mi
Review №59

Bought my first motorcycle from here and cant recommend Houston Motorcycle Exchange enough. Great local shop full of cool bikes, you know these guys are about what theyre selling the minute you walk in. Kenny and Tommy were great to work with and are very knowledgeable. It was an easy transaction and they answered every question I had. Great business.

ju
Review №60

Best motorcycle shop EVER!! As a first time motorcycle buyer, I looked around all over Houston for a honest/ reputable shop and these guys check off every box. Kenny made the entire purchasing process easy as can be, explained to me how their lay-a-way program works, and even gave me a full general maintenance run down for the bike before I left with it. ON TOP OF THAT he also reassured me that they are always a phone call away if I have any questions or need any kind of servicing help. I bought a Suzuki gw250 and Im absolutely thrilled with the bike! If your in the market for a competitively price motorcycle, I highly recommend you check these guys out because theyll do right by you.

Dr
Review №61

Took my son to pick up some 2 stroke oil and walked out with a free helmet and chest plate that was given to my son whose just starting out riding on his KTM 50 Pro Jr. I was treated kind and with respect being a military veteran that kind of service goes a long way with me and will be returning for all my off road bike needs from sprockets to chains they you name it if you need it they’ll order it for you and have it within a day or two. Very cool little shop and knowledgeable staff all of which are true motorcycle riders and enthusiasts themselves 👍

Jo
Review №62

Absolutely loved doing business with these guys. Everyone is real friendly and helpful, and using them to sell my bike was extremely easy and convenient. If you’re looking sell your bike but don’t want to deal with all the hassle and headache, I highly recommend using their consignment program. You tell them the price you’re looking to sell, they set it up in their shop and advertise it and get a %15 cut. Tommy was upfront, honest, and very helpful. In my opinion their cut was entirely worth not having to do it myself.I had bought a new bike a couple years back and unfortunately just couldn’t find the time to ride it. I’d wanted to sell it for a while but just kept procrastinating because I dreaded the process of having to find an honest buyer, transfer the title, and worried about the possibility of some random person scamming me. I spent months wasting money on insurance payments for a bike I wasn’t riding, and all the while it was just sitting their losing value. I wish I would of saved myself the stress and money by just going with these guys sooner because they really took over the whole process and got the bike sold quick.Bottom line, I could not recommend these guys more.

Pa
Review №63

Very bad experience. Rude and unprofessional staff

Be
Review №64

They said they couldnt work on my dirt bike... But they told me exactly what was wrong with my dirt bike and I fixed it myself so helpful and friendly 😌

Da
Review №65

Great shop! Needed a tire replaced on a old dual sport I had. Super fast turnaround and everyone there is super knowledgeable. Will definitely be coming back to them for more help as I complete my scrambler conversion.

Di
Review №66

As a beginner rider, I was intimidated by the marketing and motorcycle buying process when I visited dealers. But after 5 minutes at Houston Motorcycle Exchange I felt at ease and that I could trust Kenny to advise me honestly. I wasnt treated like a girl or talked down to, as I had experienced at a couple of dealerships (which shall remain unnamed). Im so glad I made the drive in from Spring to check out their shop.I bought my first bike and the process was dead simple. Kenny and Tommy took the time to explain the ins and outs of the bike to me, and threw in a couple of needed accessories to boot. Kenny asked questions about my gear to be sure as a beginner I was set up for success. In this day and age of sterile online shopping, its refreshing to interact with a knowledgeable sales staff and to feel like a valued customer. I am now starting my riding career feeling confident and completely happy with my purchase! Oh, and Im pretty sure Ive found the shop to take care of my new machine. When you find service like this, you dont hesitate to drive a few miles.

Jo
Review №67

I went here to get help repairing my Harley after 15 years in storage. While they don’t work on Harleys here(just metric bikes) they gave me a great recommendation to a Harley shop.Great guys here.

Ab
Review №68

I recently purchased a bike and couldnt be happier. Kenny and Tommy are easy to work with, provided great service throughout the deal. They even fixed a problem I noticed when first viewing the bike. Im the proud owner of a great second hand bike that Im sure will see many trouble free miles to come. I would recommend H. M. E. to any of my friends, or anyone else for that matter. Great shop.

Ce
Review №69

I asked about info on a bike and they responded very quickly, the staff was very friendly. Made me feel at home, would recommend this place to everyone. I drove an hour and a half and Im glad I did thank you so much... Cant wait to ride

Vi
Review №70

Very impressed with my experience at this shop. Tommy took the time to share quality information allowing me to make informed decision. Very friendly and positive atmosphere! More concerned about building a relationship of trust than getting a quick sale.

GL
Review №71

Great staff...would buy from here again in a second. Highly recommended.

Aa
Review №72

Cool shop, Nice straight forward people with great service that works on variety of different bikes and won’t charge you an arm and a leg for help. Took my 1991 Cbr f2 in for a couple things done and now my bike seems to run better and cleaner. I’m very thankful!

Ve
Review №73

I really trust Houston Motorcycle Exchange. When I went in to buy a bike, they didnt rush me at all. Kenny listened to what kind of riding I would be doing and gave me a ton of information I didnt know about what would work well for me. They offered to take me on a test ride and were honest in answering all of my questions. I also got a much better deal compared to the other places I had looked.Its clear they all are in the motorcycle business because they love riding and love bikes. All of them ride, race or have some kind of awards.Since I have purchased my bike, they have continued to be helpful in offering tips and being really accomodating as far as when I drop my bike off for work, and offering a ride back to my house when possible.

St
Review №74

Tommy helped me out! Great customer service! 0 nonsense! These guys know what they are doing!! I found my go-to place for parts and service!

Na
Review №75

Tommy and Kenny are fantastic people and their shop took excellent care of all my needs. 100% transparent. They could have easily taken advantage and they didn’t. They did the work I needed and didn’t sell me anything I didn’t need. Gave me a quote on time and cost which they stuck to and kept me up to date on the status of my repair. Absolute gentleman. Very refreshing to see good people like the guys over at Houston Motorcycle Exchange still exist.

J
Review №76

Tommy was great help and very knowledgeable in his craft. Thank you for the great bike!

Bi
Review №77

It has been two years since I purchased my motorcycle from Houston Motorcycle Exchange. I am so glad I chose their shop to make my purchase. Their service dept has helped me out twice in 17,000 miles of hard riding with excellent results. I live a good distance from there, but wont consider going anywhere else. Thanks again for a great job!

Lu
Review №78

Excellent service and knowledgeable staff

Ri
Review №79

Recently purchased an 05 Vulcan 1500 from HME, great bike and great buying experience. These guys clearly live, eat and breath bikes, want you to be satisfied with your purchase, and safe when you ride it. A big shout-out to Kenny and Tommy, thanks for going the extra mile.

LA
Review №80

I have a Ninja ZX6R, and my bike had some problems.Tommy was very honest with me about what can be done. He gave me solutions that would get my bike to run fine without unnecessary expenses.I truly appreciate how good and authentic he is in the work that he does, and he will always be my first choice to fix my bike.

Je
Review №81

Cool shop with friendly staff. Kenny is a great guy. Even if you’re from out of the area like I am he’ll fill you in on all the good riding. Thanks again guys!

Ry
Review №82

Brought my motorcycle to Houston Motorcycle Exchange potentially to sell, and spoke with Tommy. The motorcycle I have is a BMW and not a typical motorcycle Houston Motorcycle Exchange handles however, Tommy did point me towards two other potential buyers and logged my information should any potential buyers be interested. Tommy was easy to talk to, clear answers, business was to the point and it was evident my need to sell the motorcycle was valued even if he was not the potential buyer. Has an interesting lot of motorcycles worth checking out!

Po
Review №83

Kenny was a lot of help and their entire crew is knowledgeable. My experience here was nothing short of amazing. I got a bike I like. A 1991 Nighthawk CB750 that runs great is a blast to ride and after everything Ive ever heard from my other friends purchasing bikes, these guys are legit. I would highly recommend buying a bike from these guys.

Ke
Review №84

I read prior reviews that were positive and immediately called because I had seen a Suzuki Burgman 650 for sale. Kenny gave me the history of this vehicle over the phone. The next day I went in and He, Maurice and Tommy told me how this cycle compared to others in that class. The next day I came in with the money for the bike, and then Tommy went out of highway to contact another insurance company to get a better rate. Furthermore, Tommy delivered my bike and even showed me how to best store the bike in my garage with my car...... this is the beginning of a great friendship and business relationship.

Ca
Review №85

The people here are friendly and knowledgeable. They gave me the best offer for my motorcycle and I am happy!

Br
Review №86

Wanted a safe and simple way to sell my husbands motorcycle. Made a quick stop at Houston Motorcycle Exchange and talked with Tommy. A few days later he came out and picked it up. Done!Tommy was incredibly helpful and really couldnt have made this any easier for us! Thanks, Tommy & HEM!

Ja
Review №87

Bought my beautiful ZX14 from these guys today and it was the best purchasing experience I’ve ever had. Everyone there is super nice and offer great customer care and service. I also received great and speedy delivery. I highly recommend if your looking for a great deal!

Ca
Review №88

Real honest bunch of guys. Bought my first bike at a great price. Had a problem with the cooling system within the first couple weeks. They told me to bring it in and they fixed it for free. Haven’t had problems since. Thanks guys!

Je
Review №89

I just bought my very 1st bike. Everyone at the shop was extremely nice and very accommodating. I feel that they have given me the best deal they could, and theyve continued to look out for me since then. I will definitely deal with them in the future, and I highly recommend them to anyone.

Ти
Review №90

This is your go to place all your motorcycle needs.if they dont have the part you need in stock, they will order it for you and have it shipped promptly. I got a new chain for a reasonable price and if you are on a budget they can get you whatever you need without sacrificing quality or reliability. They ordered some new steel sprockets for my bike and I had them within a few days. I brought them my rear rim and they had a new tire installed right away . If you are looking for some new tires go check them out. If the tires you are looking for arent in stock they can order them for you.

Fi
Review №91

Horrible place...wouldn’t recommend this shop to anyone

Na
Review №92

Very friendly! They helped me repair my bike when I first moved to Houston. I later purchased a Honda shadow and it has been running great, I use it every day for work. Good selection of used bikes for fair prices.

Co
Review №93

The only place I have walked into and not felt the entire staff was pretentious. Very helpful and straight forward all while willing to work with you.This place is without a doubt my go to for used motorcycle sales and most importantly general mechanic work. The best hands to trust your baby with.

fe
Review №94

They were friendly over the phone. They were able to fit me in for an oil change and coolant flush. Very affordable and they also helped with basic needs on my bike. Would definitely come back for future business.

Ci
Review №95

Having a few motorcycles that were parked in storage from more than a few years back and not maintenanced or maintained -- taking them to Tommy for potential purchase was a better experience than I could have hoped for. Tommy was very professional and courteous --- once he inspected the bikes, we agreed upon a fair price. If the need arises, we will definitely do business with Tommy again.

Da
Review №96

I had a very positive experience with these guys yesterday while selling them my 2014 FZ-09. The entire exchange was very friendly, and dealing with Tommy felt very comfortable and genuine. He gave me a very fair offer that was higher than two different Yamaha dealerships in the area, and made me feel like he valued our entire exchange. When Im in the market for another bike, I will definitely make this my first stop.

Ma
Review №97

Not only is this a great place to buy/sell your bike, but the owner has a true understanding and knowledge of title work that is necessary yet lacking at other places. The amount of care and time they take with their customers is incredible. Could not be happier with their customer service!

Ni
Review №98

This shop specializes in servicing and selling older motorcycles. The service staff is super helpful, even if you arent paying them to work on your bike. Doing your own fork seals and need some help at the last minute? Stop in and ask these guys!

ha
Review №99

Tommy was very helpful, fair, and honest when he worked with me as I sold my bike to the shop. They lived up to their reputation and obviously enjoy the work that they do.

Ke
Review №100

I contacted Houston Motorcycle Exchange to have them sell my 2009 Kawasaki Concours 1400. I called Tommy and within 2 weeks had it sold for exactly what I was asking for. Great experience! I would recommend buying, selling or doing repairs there, great bunch of guys.

Information
53 Photos
100 Comments
4.7 Rating
  • Address:1326 N Durham Dr #3734, Houston, TX 77008, United States
  • Site:https://houstonmotorcycleexchange.com/
  • Phone:+1 713-863-7733
Categories
  • Motorcycle shop
  • Used motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–4PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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