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Jiffy Lube
8371 Troy Pike, Huber Heights, OH 45424, United States
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Jiffy Lube
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Mi
Review №1

Prices are high and are hidden until your vehicle is over the pit and being drained. I didnt feel like my use of their services was appreciated from the very dry interaction from the technician who took my information begrudgingly.

El
Review №2

They were so nice and did extra for us. My puppy didnt get in the way at all for them which was a worry for me. In fact they welcomed him. I felt right at home and in good hands. Good guys, good business.

Sh
Review №3

Would be a five, but the men working there forgot there was a lady present. They seemed more like sailors than professional mechanics. Seemed a little over priced,also. I got the cheapest at $53. On a more positive note, i was in and out within 15 mins.

Ch
Review №4

Excellent customer service by Assistant Manager Taylor at store 1766. He was very friendly, helpful, accommodating, and professional. Made me feel good about my car. I’m driving an older car from out of town. Taylor helped ease my anxiety about the car. Thank you so much! God bless you!

Jo
Review №5

I went for an oil change had no issues with oil leaks (I normally change the oil and filters myself but I’ve been really busy lately) So the day after my oil change I notice oil on the ground under my car so I check to see what it is and there is oil all over the oil pan so I take it back the guy told me the gasket went bad I was fine with that until he said the gasket went bad because I got the hi mileage oil and that why my gasket went bad

Su
Review №6

Couldnt do what I needed but referred me to the AAA service center near by. Thanks for the customer service and rare honesty in this business.

Ju
Review №7

I Kinda like Jiffy Lube. Very reasonable bunch of mechanics in there.. You get a axxhole once in a while but other then that they are hard working guys..

ga
Review №8

Great service, manager was very professional and didnt try to sell me additional items and services. Very impressed will how the team worked together to accomplish final goal in my oil change. Went over my whole vehicle and vacuumed it to. I will go back. Give the A try.

De
Review №9

This place doesnt honor its contracts.

jo
Review №10

Came to get some tires installed on my rims as my truck was disabled elsewhere, they were quick to get me in and get the job done, went in at 4:10 and left at 4:25, so Id say it was some pretty quick service!

Br
Review №11

They were amazing and very helpful!!!

El
Review №12

Was greeted immediately by friendly faces. I got right in for an oil change. They did an under hood inspection and said everything looked good & didn’t try to sell me anything that wasn’t needed. They even vacuumed my very cluttered car. (Was a little embarrassed) :/. Zach did my check out and was very nice and professional (even though it was close to their closing time. :) I will definitely be a returning customer! Thank you, Jiffy Lube!

Pa
Review №13

No line/waiting. Clean facilities. Great personnel...very profesional.

Lo
Review №14

Excellent job

Le
Review №15

I had a flat tire and filled it up so that I could drive to jiffy lube to get it patched and when I got there the guy looked at my tire and told me since it was full i was fine and sent me away so I went next door to AAA and they found a screw in my tire. I told jiffy lube that it was flat before i filled it but they didn’t listen and acted like everything was fine, i’m glad i went to AAA and got it patched before driving home with a screw in my tire and it leaking

Wa
Review №16

The prices are way too expensive you might as well take your vehicle to the dealership.not to mention the worker was not too friendly either.

As
Review №17

The manager Will is super nice and professional. Explains everything throughly. Quick, efficient service. I will use them for oil changes from here on out.

Ni
Review №18

In and out very nice and helpful did a amazing job. I won’t go anywhere else

Za
Review №19

Great Service at this facility!!!

Sh
Review №20

I am so happy that I came to jiffy lube. I had just left another place that had been very rude to me but when i came to jiffy lube Zack which is whom Greeted me and. Took the time to explain to me what everything that was done to my jeep ! Jiffy lube will now be my permanent place for anything pertaining to my jeep!!

Ju
Review №21

Excellent experience!! They took care of my oil, let me know of my other problems that need fixed, and was very informative when I had questions. Will definitely be back later! Thanks guys and keep it up ^.^

Wi
Review №22

Good, fast service. Very convenient.

Sh
Review №23

I had two oil changes performed at this location and both were good experiences. However, when I needed a new caliper and my back brake pads replaced the pads where incorrect/installed incorrectly. The first time driving my vehicle after service, I heard metal on metal grinding and discovered one of the outer brake pads was missing entirely. I returned and a different technician replaced the pads and the rotor that had been damaged due to the missing pad. They speculated the missing pad fell off and that is was due to poor design. They also stated they used a different brand of pads this time. I was not charged for the second visit, but overall I do not feel comfortable returning for future services.

Br
Review №24

Stellar and quick service. Justifies higher price. Worked with me to get my preferred oil as well.

Ji
Review №25

I was able to get in immediately after calling in on my way home, the men pulled the car in and performed top quality mantinence on my vehicle during a standard oil change. They covered all potential future problems on how to fix them as well as suggested additional fixes that could be done at home with near 0 effort versus paying to have it done. They also offered small discounts to get the most for the servicing. Being close to home is just an added benefit as I have no problem stopping in here for all oil change needs!

Me
Review №26

Will is cool people. My daughter and I were there before they opened. He was respectful and upfront about wait time and cost. He didnt try to hustle me for a bunch of extra stuff, just the important services like radiator fluid. I was unable to use my VIP card from back home IN. but he offered a coupon instead. It was quick and he didnt even jip me on the vacuum offer ( most of the locations have in the past). It was nice not to have to get my toddler out of the car!!! Thanks Dude

Re
Review №27

Quick, efficient quality service. Very satisfied with the employees.

Mi
Review №28

Staff was wonderful

La
Review №29

Devin was wonderful! They were quick and very knowledgeable!

iA
Review №30

I prefer going here for my oil changes simply for the convenience, quick service, and they vacuum my floor and mats LOL. Its true they vacuum the floor in your vehicle and to me thats an added touch that no where else has ever done. They do a once over and if they find anything wrong with general issues they ask me if I want it replaced unless if its a dangerous issue, otherwise theres no pressure. Ive been going here for years and yes it runs around $10 more than others. They offer top offs if you ever find yourself low on oil or others in-between oil changes they will top it off and your on your way. All of it is helpful for the busy family on the go or for someone not familiar with vehicles or physically unable. Thats my opinion.

Jo
Review №31

Had oil changed in 2 vehicles....did good job, but oil lights were not reset

Pa
Review №32

Fast quick and friendly service.

Ad
Review №33

Very time efficient, reasonable prices and excellent customer service

Ke
Review №34

I have used this particular location for years. I have always received fast, efficient and friendly service. Great team of service experts.

Sh
Review №35

Great job, good prices.

Jo
Review №36

Excellent service and staff! They went up and above the standard service!

An
Review №37

Quick service. No BS on the selling.Gave me what I wanted and informed me of something to keep an eye out for they help with later.

Am
Review №38

Very friendly people, fast service, and they topped off everything plus vacuumed! This is where Ill be getting all my oil changes.

Ga
Review №39

They tried to sell my son front brake pads and rear rotors. Upon on our own inspection, we saw that the front brake pads had 50% (left) and 75% (right) remaining. They did not even take the left tire off - we had to kick it to loosen it to get it off. Additionally, our car has rear DRUM brakes. THERE ARE NO REAR ROTORS! When I called the store to ask why they tried to sell us things that were not needed, the manager hung up on me.

Ne
Review №40

Very friendly and quick.

Me
Review №41

I had a Groupon for a standard oil change. I arrived, and they immediately started servicing my vehicle. A man (Im guessing shop manager?) walked into the lobby after about 5 minutes stating that my vehicle required a synthetic oil change because of the bloater. I declined and asked him to continue with the standard oil change. He went back to my vehicle for a few minutes and then came back in with an air filter that DIDNT EVEN BELONG TO MY CAR, stating that it needed changed immediately and that he would be happy to replace it for $25. Once again, I declined, knowing that I can buy one and install it myself for $13. Finally, my car is done and parked outside. I go to leave and realize they didnt leave my keys in the vehicle. I go back inside and tell them my keys arent in my car. They ask me to check again. Begrudgingly, I do so. Unfortunately, they hadnt magically appeared in the span of 2 minutes. I go back in. They had to look for a solid 5 minutes before finding and returning them to me.If you enjoy being conned into unnecessary purchases and wasting your time, this is the place for you!

Ja
Review №42

Always go here for my oil change and theyre really friendly

12
Review №43

Friendly staff & quick service

Mi
Review №44

Excellent customer service

Ky
Review №45

Great service, friendly staff. Would recommend to anyone

Ti
Review №46

Very friendly and quick

Sh
Review №47

Thoroughly impressed. A pleasant crew that takes pride in their work. Will and crew, thank you!

Ni
Review №48

Will is the manager here and he does an excellent job with his team. A+++++

Ki
Review №49

My car was fine when I drove in and it has had issues since I left - I got charged additional money to top off my fluids. I will not be going to this location again

st
Review №50

In and out no hassle fair price aaa discount 15 minutes gone

Me
Review №51

Aaron was a very helpful delightful and very honest fellow . told me something major was wrong with my car and it wuld have affected me so seriously ..... very professional and LOVED HIS HONESTY . TY SO VERY MUCH AARON AND JIFFY LUBE STAFF . ❤ will recommend u anytime ..JIFFY LUBE ON OLD TROY PK IS THE BEST !!

Ti
Review №52

Great bunch of workers. Dustin was very attentive to everything I told him and my car runs great!

St
Review №53

In and out in 12min!! They are a little expensive but great service

Br
Review №54

HORRIBLE EXPERIENCE they charge double for all of their services and are more expensive than a dealership. When I asked why they charge so much more they stated that because they are appointment free and have their customers in and out. I asked if I had to wait longer would my price have gone down? The gentleman stated no. So they charge 60+ extra dollars with no reasoning. I asked to speak to a manger and he stated that their prices are set by corporate. I should note that this is for the exact same type of synthetic oil, jiffy lube did absolutely nothing extra to justify the serious price difference. I will be sure to stick to going to an actual Honda dealership from here on out.

Wi
Review №55

Some of the coolest technicians Ive met. Definitely recommend. Great deal.

si
Review №56

Very nice place . The employees was amazing I will be going there more often.

Rh
Review №57

Amazing and fast service !! Highly recommend this place !! Thank you guys so much !

Ch
Review №58

Great people, great service.

Ha
Review №59

Incredibly quick service and friendly staff

Ji
Review №60

Our TRUCKS are pampered, they make it easy. So cool your fluids are topped off at any store !! Anywhere!!

Mi
Review №61

Quick, clean oil change

A.
Review №62

Please dont go to this shop while purchasing any car because,1.The diagnostics provided without giving any clear idea. Not at all satisfactory. I wont prefer again and dont refer to any one2. Not checked nicely even the joint conditions, bolt tightness etc.,3. Worst feedback provided by these guys4. Price is too high

Mo
Review №63

It was a nice place to go to but i was waiting a long time

Ch
Review №64

Brought in Kia Soul to Jiffy Lube of Huber Heights, Ohio and they were putting conventional oil in the car when it should have been synthetic. Jiffy Lube also told us that we could drive the car on conventional oil for 5000 miles which is inaccurate. Also Kia Souls have a specific oil plug, instead of Jiffy Lube replacing the plug with the manufacturer oil plug, they replaced it with a non-manufacturer oil plug that created the seal in the oil pan to go bad as well. Furthermore, whomever changed the oil the last time I was at Jiffy Lube, spilled oil on the bottom of the car pan and Jiffy Lube did not clean up the mess that was created as a result of that spill. As a result, the next time I went to this Jiffy Lube for my oil change, they told me that there was an oil leak, which was untrue, all the oil was the mess the last technician left from the last oil change. After returning the car to the dealer to be checked out it was determined that although there is no oil leak, it would cost $300 to repair the damage that Jiffy Lube created by not communicating with me and for not using the correct manufactured parts/oil.

El
Review №65

Unprofessional and price gouging to say the least. If I wasnt in a hurry I would not have come here and will not come back. Got charged 80 dollars for an oil change the dealer does for 45 with a tire rotation. No wonder there was no wait. Very unhappy and will let people know this is not the place to go.

Ta
Review №66

Professional staff and quick service

Du
Review №67

Quick service for me but others in the waiting room had been there a while

Za
Review №68

Paid a Very unreasonable price for Oil change.

Ka
Review №69

Fast friendly service but try to sell you everything

ja
Review №70

Went in for an oil change. These guys remind my of high school students. The was smoking a cigarette when he walked up to greet me when i got there, How gross and unprofessional is that? You hear foal language. Its just wasnt a pleasent experience..i wont be returning.

Ot
Review №71

Fast and efficient. Changed oil, vacuumed car, and cleaned windows amongst miscellaneous checks for leaks and damages to the engine all for $45.

Em
Review №72

Efficient, kind and complete service

St
Review №73

No wait. Didnt try to annoyingly up sell. A bit pricey, but was a good option since I was in a time crunch.

Jo
Review №74

Cou ld not change my oil

Ro
Review №75

Very helpful

Au
Review №76

Crap,crap,crap,crap,and more crap worst place ever dont go here leave worry behind more like make sure you watch their every move and worry as much as possiable

my
Review №77

Not a fan qouted one price charged another.

Da
Review №78

$50 for a standard oil change. I can’t fathom paying for that.

Ma
Review №79

Awful service. The staff know nothing. They are just plain incompetent.

Bi
Review №80

Great quick oil change

Lo
Review №81

The hours need changed if its closed on Sunday. I drove 30 minutes here because the website said it was open on Sundays. Change your online hours and save people the hassle.

Ka
Review №82

Get a Groupon so you dont pay an arm and a leg. Theyre very friendly! But they will try to sell you a million things.

Te
Review №83

Seemed quite pricey, and it felt as though the price was being figured on the spot. I declined.

Em
Review №84

Its ok

Cl
Review №85

Broke piece off truck and is taking 4 days to replace it

Na
Review №86

Attentive, reliable staff

Sh
Review №87

Great Job!

jo
Review №88

Decent

Ir
Review №89

They gave me an oil change.They tried pretty hard to get me to spend more.

ra
Review №90

Fast service

Ja
Review №91

They do brakes now.

JA
Review №92

Quick

ma
Review №93

Friendly and quick.

Information
5 Photos
93 Comments
3.8 Rating
  • Address:8371 Troy Pike, Huber Heights, OH 45424, United States
  • Site:https://jiffylube.com/locations/oh/huber-heights/1766
  • Phone:+1 937-233-4093
Categories
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–6PM
  • Saturday:9AM–5PM
  • Sunday:8AM–7PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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