Very friendly and helpful staff. Allowed me to test a product before I bought it. Will definitely shop there again. So helpful x
I love shopping here. The fabrics are first rate....just gorgeous. Lots of other goodies available for sewing and quilting, too. The staff is kind and very helpful. Highly recommend!
Shannon made it so easy to get the Bernina I wanted. Thank you.Brad gave me a complete demo on the machine I was buying....took it right out of the box for me. So kind...very knowledgeable. Then Miss Gypsy came in and added more info....but they didnt overwhelm me.The Humble location is beautiful and the variety of fabrics, patterns and machines is awesome! Spring store is great, too.
Eleven week turnaround to service a machine? NOT HAPPY. My machine (under 5 years old) has been in the shop for a repair since 9-16-20. When I called recently to inquire about when it would be ready, I was told that it wouldnt be until November at the earliest. Who leaves their machine in the repair shop for 3 months willingly? If extenuating circumstances occurred, then at the least I should have been notified so that I would have the option to possibly locate another service facility. I shouldnt have had to call on my own to be informed of the delay - with no remedy suggested. Very disappointed.
This place is wonderful! All of the staff who assisted me were knowledgable, compassionate, and helpful. Especially Gypsy and Shannon who assisted me with checking my machine in for service and giving me great advice. They have a great selection of high quality cotton, tools, and patterns.
Great selection. Awesome staff!
LOTS of quilting fabric and thread, and very helpful staff. Everyone was pleasant. Very pleased with fabric quality, both before and after washing it.
Never visited this place just look expensive reminds me out there little 🏠 on the prairie
Great fabric selection
These folks are great! Customer service is great! They offer lots of classes and are so helpful to everyone in the class it is almost like you are the only one in the class. Great Selection of fabric and quilting supplies. Amazing sewing machines! The sewing machine service is great making my machine purrrrr again.
Great shop.Great people.Great Bernina service tech.
I purchased a Bernina less than a year ago at the quilt show. It started giving me issues so I took it in. Everyone was so helpful and the tech was even able to fix it while I waited. Very happy with service! They also had some great deals in the store too!
Love this shop! Everyone is so nice And helpful. Great selection. They offer lots of classes, and I hope to take one soon!
Beautiful fabrics and the customer service is excellent.
Excellent shop for quilters! Knowledgeable staff. Friendly and helpful. Reasonable prices. Quick turnaround on quilting. A pleasure to do business here.
This is a quilters dream. There are 3 locations and each have different high quality fabrics to offer. When you go dont forget the pink cupcake bag. This bag will offer extra perks for the owner. Check out their website for all the nitty gritty details.
I have been in tears over my needle threader on my new machine. My local store has had my machine 8 weeks out of 3 months repairing the needle threader! I asked if Cupcake Quilts would fix my machine. I drove the 100 miles to get it fixed. They had my machine working in less than 20 minutes. I’ve used them before to clean and repair my other Berninas and loved the service and price. I let Bernina USA know how great they are.
They have just about anything you would need to sew. This is where I bought my Bernina 770 QE 125 Anniversary Edition.
I just started for the first time making a quilt and the girls there were so helpful and friendly. They took alot of time showing me how to do things right
This is my wifes favorite quilt store. The people here are knowledgeable and a pleasure to interact with.
Wonderful staff and fantastic service every time I visit! Bernina sewing machines are top-notch and world-class engineered. Their Tech Dept. provides outstanding services! Visit them soon and see for yourself!
Nice place for sewing junkies
Had everything I needed and was extremely helpful. Wonderful personal attention. My go to quilt spot!
For starters, the google reviews of this are incorrect, since it was called Its a Stitch for many years. Cupcake Quilts recently purchased it.Sorry to say their service is disappointing. Ive bought Berninas since the 1970s. My most recent purchase was from Its a Stitch, a B710, at this location. I needed the needle changer. After 2 visits, to Cupcake Quilts, and 3 weeks of waiting, I have given up. Both times I left my business card and asked that it be ordered.No phone calls, and this is a tool that a number of their machines use- and my machine is only 2 years old.
Always a pleasure!! The ladies there are very sweet!! EXCELLENT fabrics!!
If only I had about $20k to get EVERYTHING I want!!! Cute place, Gypsy took the time to explain and answer all my questions about my new machine Ill be purchasing in a couple weeks!!!
Well stocked and friendly, helpful staff! Enjoying a fun class too.
Went here for Bernina Academy to learn about my sewing machine. Great teachers.
Amazing variety of stuff I didnt even know about.
Fabrics are beautiful, great selection, friendly helpful staff .
Great quilt store with very friendly and helpful staff!
Awesome quality here ..love this place maaaaaann
DIDNT SHOP BUT BROWSED AND ENJOYED THEIR MERCHANDISE OFFERINGS
Great place for quilt material and equipment.
Love this place and the people that work there
Purchased a Bernina presser foot #57 and was charged twice the price that I would have paid had I ordered it online.Will not purchase any more Bernina accessories from them.
They fixed my moms ancient bernina
Awesome place
Very helpful
Great place
Lots of choices and friendly people
Mmmm🤗
Aok
Lovely boutique
Great
Okay store, was with spouse