Wow! Very impressed. The guys here were knowledgeable on the tools and equipment and nice. Great deals on tools and supplies. Picked me up some Milwaukee gear for an outstanding price! I got $100 off of a Milwaukee M18 Fuel combo set with drill and impact driver- with 2 batteries and charger! Plus picked up a backpack, tools, and a tape measure. Very pleased with this location and its selection. Top notch staff! And they offer a military discount also. Highly recommend for construction, automotive, trucking, and home repair tools.

I was in town yesterday on vacation and stopped in to look around as we dont have these stores in Ohio. Was helped by Cae, and she showed me the Milwaukee cordless power tools and let me know that they have good sales on the different sets. There is one with the powerful 1400 lb impact wrench, two battery packs, a light, drive bits. I will definitely get one soon when they are on sale. I was told I can go online and have it shipped to me for free. I bought a couple of things there I was needing and hope they open one of these stores near us. Friendly staff and a nice clean store. Recommend if you are in need of any tools, trailers and work clothes.

I went to the Humble location today to buy some supplies for my business. I was promptly assisted by Mike. Mike went out of his way to find me the right products at the best possible price. Before long several employees were there to help me gather what I needed. I was impressed to actually go into a “box box” and find dedicated and most of all educated employees. Amazing experience.

SMALL ENGINE REPAIR- I ABSOLUTELY RECOMMEND Norther Tool( Humble 59)for your small engine repair! Pete is an absolute beast fixing all small engines!! 💪🙌 He did a wonderful job on my power washer just so happened they had they parts in-store and had it back to me same day!! In fact within 2hrs I was back at home power washing my house. Thank you Pete for you outstanding work!!! Come see Pete at Northern Tool(Humble) DO NOT GO TO AJs!!!!

Came in here an, walked around for a good 30 min. No help from no one. Had two employees look me straight in the an walked away. Was looking for 6 ton jack stands because theyre in good price, but they are not what they say. They are 3 ton, an with both together make the 6. The actual 6 ton per stand are more expensive than other stores. An it wasnt until I got to the register that I was greeted. Id be giving this place a one star if it wasnt for Jace from the register that was courteous.

I went to look around for the grand opening. Nothing I really needed right now. Ended up picking up two batteries. One for my four wheeler and one for my lawn mower. Both had tags for $64.xx Went to the register and one rang up $109.xx I explained what the shelf said and one of the employees came with me and I showed him. He called the manager. Manager says the interstate guy put all the batteries in the wrong place. Says sorry. And walks away. I have been looking forward to this store opening up for a while so I could get better quality products. But the customer service is just poor. On grand opening day at that. And they were not even busy.

I visit this location just to look. But I was assist by Jose, he was more than amazing he knew were everything was, how much everything was and he give me a explanation of every equipment! His customer services is impeccable! He is bilingual if you need assistance in Spanish or English he’s the one you need to look for! I 100% recommended this location. Also prepare your pockets because he will make you think you need everything.

I went to this store in humble to fix my Honda self propel lawn mower. Joseph at service dept was very helpful and friendly. He even resolve my issue right on the spot. I would recommend this store if you need to fix your lawn mower.

I ordered online and when we got there the order was ready as expected. The folks working there set up my agricultural exemption very quickly and then applied it even though I had already paid. It was very impressive service! I highly recommend shopping at the Humble Northern Tool store.

First time there, Wow...not Harbor Freight. Great help there also. Spent around 5000.00 on tools and stuff. Mainly Milwalwaukee M12 and M18.If you like higher end tools this is the place...prices are fair also.

This was my first time at Northern Tools and Mr. Pete the technician at the repair center was outstanding with the customer service and performance! As a mobile detailer our generators are our life line! So when it started acting funny I took it to Mr. Pete at 10am today and told him what was going on, he took my info and @ 3pm it was ready for pickup! No more problems and for a very affordable and reasonable price! Will definitely be coming back for all my generator repairs! Thank you! And Eli the cashier Was a pleasant guy to end the transaction! All around great experience!

This store has a wonderful staff really good customer service and was in and out I would recommend coming here for any of your tool needs.

Ordered shelving online and drove to Humble to pick up. Decided to go in and look around. Immediately greeted by a super nice gentleman named Eli. Purchased several items and checked out with same gentleman. Went to warehouse pickup in back and the guy in back was just as nice!! We will definetly be back as our experience was excellent!!

Ruth it’s very nice and knowledgeable and knows her stuff ! Chris was the manager He’s a great guy. In general my experience was great with the store manager and employees

Very nice store, but...I stood in line for quite a while. People in front of me and behind me in line started leaving the store due to the very long wait. I finally left as well and the person at the register was the same person who was there when I entered the store. There was only one cashier working. Hopefully things will get better once theyve been open for a while. But for now, cant recommend the Humble location AT ALL.

Had a very pleasant experience our first time shopping here. Josh was very helpful in explaining the product that my husband was purchasing. We will definitely be back with this great customer service.

First time in this store. Very impressed with store and staff . Much bigger selection than I thought it would have. More variety than others.

This is a new store which is laid out very nicely. I usually order online to pick up but then I like to look around once Im in the store as well.

These guys are very knowledgeable about their store and inventory. They’re all very helpful and nice. 10 out of ten would recommend.

Brand new store, instock with everything. Helpful people everywhere I turned! This is where I go to get those unique, one of a kind tools. They also sell industrial grade tools and supplies, work clothes, etc. Definitely better quality stuff.

I would like to say that the store assistant Josh he was very helpful with me working on my weed eater seeing if I need to get another head or not but I ended up not needing another head and he was nice enough to feed the line in the weed eater for me so thumbs up for northern tool and equipment and to Josh

The staff is very helpful and provides great service.

The store was very clean. Everyone was knowledgeable and professional. They helped me look for the item I couldnt find and found the only one they had in the back and brought it up to me. Esteban was very friendly and helpful while checking us out. Keep up the good work!

Cae did an awesome job of customer service. They were out of stock on the pump sprayer I wanted, and was able to offer a deal on the display model. Thanks!!!

This store is awesome. Its probably the nicest Northern Tool Ive been to. New, clean, and very well stocked. The employees are knowledgeable and friendly. Ill definitely be back!

Went to the store today and was helped by an individual named Ethan. This young man took the time to show me the different option of Stihl I was buying. He took my information as well as told me that I could add extra protection to my unit. As I walked away to buy more products he took my unit to the front. When I got to the front the young man was ringing people up!!! Talk about multi tasking and the ultimate employee. When I asked him if he was a cashier or a salesman, he tells me he is a stocker!!!! Im just amazed that someone is willing to go the extra mile just to help customers and not have any problem doing other task. You have a great individual here and I highly recommend that you hire more people like him. Thanks Ethan for really showing me what customer service is all about!!!!

Jose,Mike, Chris absolute beasts. 10/10 recommend compared to Harbor Freight. made my experience alot better. love the size of the place too.

I went to pick up a floor scraper yesterday and Mike and Esteban were very helpful and had great customer service.

Nice place to find quality tools and nice people that like to work and help like Joshua who oriented me and help me to esay find what I need and also offer to assist if I need it anything else. And Elias at check register was awesome.

Came in looking for a new gun and hose for my pressure washer and Ethan was very helpful to get me just waht I needed to work on my 3000psi washer

Needed a very hard to find part for my generator carburetor, went to multiple small engine repair shops and each one kept asking for a model number and wouldnt even look at the part I had in my hand, all I needed was a small o ring. No one would take the time to take a look. Stopped by Northern tool on a whim and walked to the service department where I met pete. Mr. Pete asked what I needed, I told him I need an o ring, he took a look down at the jet I had and after just a second of looking he quickly told me Ill get you taken care of. He walked to the back and came back with the exact same jet with orings. I am beyond grateful to him, I spent hours driving around looking for this part and Mr. Pete took care of me in less than minutes. The important part of this interaction is Pete took the time to just look down at the part and see what the actual problem was I could tell he cared about taking care of the customer. He now has a customer for life. Thank you Mr. Pete!

When the manager tells you there are other people that work there when asked for help, there is a problem. When their compressor expert cant tell you the difference between a V, A and M style are hose connector, there is a problem.No I wont be back. Better knowledge at harbor freight and lowes.

Staff were very helpful in loading my heavy purchase...Thank you

Items easy to find, website easy to navigate, placing order very easy.

Great customer service at the Humble location. Very friendly and helpful. Store is clean, well organized and well stocked.

Very nice and helpful at this 59N location. 45S not so great.

I was greeted as soon as I came in, and helped throughout the store, which was nice. The sales people on the floor were friendly and answered all my questions. The store is clean and new, and had most of what I was looking for. The cashiers were hilarious too. Ill definitely be shopping here again.

Eli was very attentive and fast with service. Great experience.

Very clean and very helpful. Nice to go in and not have the workers automatically assume you dont know what you are doing because you are female. Will be making this my first place to go for tools.

I purchase some black tubbs wth yellow top. The price stated 19.99 get to registered it ring up 27.99. Nothing on the shelf stated 27.99 but the manager didnt believe the employee so she decided to go and check herself comes back as if she didnt want to adjust the price are you serious. I wished she would have said otherwise this would be the last time I go to ths location, I have this problem all the time with incorrected prices. Also, all Caucasian no minority working at all. Stop treating people with disrespect.

The shipping wasnt clear for I wanted to pick it up at the store & I had to roll my page up to see ship to story.

Brand new store with Grand Opening specials. Well stocked in all areas. New employees are inexperienced but trying. Only wish they were toolophiles with more knowledge of the product lines.

The salesman Mike was very helpful! Great experience.

I was there looking for waste water drain pump. Staff are friendly.

Mr. Eli was very helpful and the store is alway well kept.

Love this store! Great staff, very friendly and professional. Cae is always so helpful.

So (Stocker)provided excellent advice about a trash pump. Store looks beautiful - excellent service

Great service! Eli was very helpful.

I shop with Northern Tool often. I like the brands that Northern Tool carries. I purchased a Chapin 12V backpack sprayer a month ago. I did purchase the warranty as well. After 1 use the motor will not function. So I called customer service. The customer service person told me that since it was less than 45 days since I made the purchase, I should return the item to the store and they would swap it for a new one. Upon arrival at the store (Humble, Tx), I was at the register speaking with Eli. Eli was very helpful, and moving along as I expected. Eli said that he needed to get a manager to enter a code into the register because the item cost over $100. After, a wait and multiple requests by Eli for the manager, Allan (The Manager) finally showed up. He immediately had an attitude, like he was put out for having to actually do his job. 1st thing he said was, that I would have to buy a second warranty for the new sprayer. That did not make since to me at all, so I told him that if that was the case they should just refund me for the entire original purchase including the warranty. He then got more attitude and told me that I was supposed to go through the warranty company and not the store. I tried to explain to him that I was doing what the customer service person @ Northern Tool instructed me to do. He got defensive and said Well I will do it this time. I had planned on buying a few more tools while in the store, but I told Allan that I would just take my business elsewhere. He mouthed off I dont know why you have an attitude and stormed off.

Great customer service! Great selection

Very nice associates, very helpful and polite.

I always get good service here.

Worst experience ever. Personally will never deal with this northern tool store again.

I found what I needed and it was on sale perfect

Everyone was polite and knowledgable.

Great employees and a great shopping experience

Myra was extremely knowledgeable and very helpful!

They honor their prices online and in the catalog

Always my favorite place and now they are closer to me.

Sorry Google printed the wrong thing My experience was very good sales persons were very nice even got help putting it on the vehicle thank you Yall

The store was clean, friendly and supportive staff with easy checkout.

Stay away from this Store . The manager is an a$$ _ hole . He is doesnt know how to treat customers .

Wonderful people great place to shop

Very nice tool store with good variety

Always helpful, kind and courteous

This is one of the worse place to buy tools I bought a water pump Honda engine 2 never work I returned an 1 after I bought it they never return my money...

Walkthrough Northern Tool today they have a lot of equipment and generators lot of tools and parts I purchased a sump pump today to pump water out of my yard very friendly staff will visit back in the near future

Love this place

Great experience!

Nice new store!

Bought a shallow well pump

Great!

Eli is the man

A good place to find a variety of tools for all uses. Very attentive staff

Excellent tools