This is my go-to Starbucks location. It is close to my home and I always receive good service. I do try to avoid the inside of the store because they seem to have a priority on drive thru orders so I stick to the drive thru. All the employees are very nice.
I want to recognize Roger. He Went above and beyond when my girlfriend, my self, and my Dog went through the drive through. We ended up ordering a pupachino for my dog and when he seen how big my dog was he knew a little cup was not going to be enough. Roger seems to know how to treat the customers and make sure they have an experience to remember. Keep it up!!
Friendliest and fastest drive thru this side o town. Excellent baristas. Manager is so awesome. Dont get freaked out if she rattles your order off before you do order. Theyre cool like that. Or perhaps I just go there too often....
Coming here can be good, however there will be times that either one they are too busy, and they dont have enough employees or their printer machines go offline, or just minor errors they may make. However they tend to have good customer service. Please be kind to the people here, sometimes I see customer scream or say things that are out of place. They just renovated the place seems really comfortable. I usually do mobile orders just to go and get out quick (but beware sometimes it can take up to 20 minutes to get your order too). I would like to ask to keep an eye on the fruits for the refreshers drinks cuz I got some strawberries that’s were not the best for both my drinks. Nonetheless thank you for your service.
Fast service, but no way theyll let you use the bathroom 👎, Ill be right with you means, I dont got time for you
Starbucks here is good they are fast and nice. The drive thru moves quick at this location
I come to this Starbucks probably about 3 times a week, they are ALWAYS busy. But no matter what they are efficient. I’ve been helped by OMAR a couple of times, amd every time he’s at the counter taking orders he’s amazing always kind and suggesting something new when I ask questions. But he’s not only that way with me, but with all the Starbucks customers. Upon going in today I noticed he’s a rock star with everyone and patient.
Very rude and unprofessional morning associates. I was waiting for the store to open at 4 am and they were ignoring me and one of them was trying to communicate with me through sign language that the store closes at 4 or something like that, but the girl didnt even know what she was communicating and the other two girls were completely ignoring me. It says that the store opens at 4 online and so on the door. I kept waiting almost 10 minutes and they still didnt open the store. Im never again coming to this store. They couldve said something behind the locked door but they chose to completely ignore me.
I always come here for my specially drinks.Great customer service.
I always get my Iced Frappuccino venti. The customer service is friendly and always happy to see you.
My order was messed up while I was waiting in the drive-thru (it happens) I was very impressed by how kind, understanding and quick the baristas were to resolve the issue though 🙂
Nice quality food and drink.
Very nice customer service..
Great place live the staff and food. Definitely recommended as one of the best places for brunch inStarbucks
I been here 2 times at 4am and they are close and tell me to come back in half hour. Smh there website say they are open at 4am and Google.
Nice service wonderful workers that time
People are not as friendly as other Starbucks employees and the waiting time is longer. Also I always ask for water with my order and they always give me the smallest one even though I ask for a bigger size.
Its was ok. I like going to starbucks and getting my usual. But it can get crowded so it takes a while for your drink to be done.
Good coffee selection and their baristas were nice.
Coffe is good but service is pretty bad...
I got a Puppuccino from this store and was charged $1.20 for it but according to starbucks they are free
Its Starbucks how can you go wrong. I love all there non coffee drinks
25 min wait for a drink during lunch time
Friendly services. Speedy delivery.
Drive thru attendant was awesome! I needed a suggestion for a healthier option on a drink, he didnt hesitate and have multiple options... You dont find that kinda customer service anymore!
This is not the first issue I have had here I always order the same thing! I wait in a line for 15 min and I feel like I don’t get the quality that I should. If you decide to work at a place where this is part of your job pls as a person that also works in customer service do your job and give quality and quantity!! I just want my coffee made correctly👍🏼
Always packed at the drive through better off walking in
Im giving it 5 stars because, even though, they didnt have what I wanted (Grill Cheese) the guy working the was so nice and friendly that he served the 5 stars.
Extremely rude staff and always seem to be short staffed. They are always having trouble with mobile orders and even a simple pastry can take like 30 min
Too busy. Took too long
Staffs were nice and their service is fast.
Drive thru very Long wait
The drive-thru alleyway is much narrower than most Starbucks drive-thrus Ive been to. I always get the Vanilla Sweet Cream Cold Brew from here. One out of 5 times, theyve disobeyed one of my customizations: light ice. I dont want to pay extra for frozen water so I always ask for light ice and only once has that request seem to have been forgotten/ignored. Staff is hardworking and line is always jam packed here.Still, I keep coming. I just wish the physical drive-thru lane wasnt so narrow.
HEY PEOPLEEEEEEEEE!!!!I came out of my house once more and decided to head out to Starbucks. Man I got a really delicious drink and ufffffff gurllllll let me tell you its soooooo gudddd. It gets packed on this location no lie but the employees here are fast. Would recommend it if you want a nice drink.
Almost perfect .. I order a Mango dragonfruit lemonade no ice, and they hand me that drink with ice .. 😒
Service before and during this pandemic hasnt improved or easier. If you fancy a wait in the drive thru be prepared to wait. If you order ahead and not get off to pick up then it sucks as a customer. Location is fine, handicapable but would be much better if it had no drive thru.
Nice customer service, coffee great as always in any starbucks.
Great team working here.Drinks are well made.
Its good place just lines are so long
I dont know who in their right mind was okay with putting those yellow rails by the entrance where cars start piling up on the street. Cars start to honk because cars on the way of cars passing. Then to finish it up right when you enter your car gets messed up by hitting the concrete sidewalk. It has became a mess at this location. Other than that service is good. Please fix this problem because I dont think is fair to confuse costumers going around in circles almost causing an accident just to in the entrance.
I dont know whats going on with this location. They have done my order wrong 3 times and its usually when I order more than 3 drinks... Ive been loyal to this location for 2 years and i got to know some of the employees.This used to be my favorite location, but it seems like they dont pay attention anymore. I guess because of covid they arent the same anymore....Also, i feel like it was a bad idea to put the yellow railing for the drive thru. In that case, they could have left it like it was with the railing on the opposite side so the line would start forming inside the parking lot...
It is 2/28/2020, 10:45pm. I just got home from Starbucks. I ordered a Vanilla Bean frapp, with a cheese danish. Whomever was the one that worked on my order did an amazing job. The frappe had the right amount of slush, and drink to it. And the danish was cooked to perfection. Not burned, but nice and toasty. Thank you for not letting me down Starbucks from pacific. 👍
This Starbucks is amazing and such a welcoming place, the drinks and people there are so friendly!!
Great service and great coffee. Just that its a busy store and maybe hiring more barristas would help the staff reduce waiting times.
Close to my work. I place my order thru my phone. Got there it was READY & I tried for the first time Veggie Wrap IT WAS DELISH! MY NEW FAV...
Nice Starbucks, everyone here is always nice and friendly. Its conveniently placed really close to my work place so I come here pretty often. Parking is pretty large so there is never a problem there.
They always get my order right, if they dont have your drink they always recommend something similar. The workers are always nice and friendly. One of my favorite Starbucks stores I dont mind going to.
Not a huge fan of Starbucks, but the level of service and quality of this location stands out!
Wao very satisfied.. kudos to all the team there!!
Rosa did not have good customer service. I have a gold card, and I love every starbucks but I will never come back to this one.
Fast and effective, but is too bad that the bathroom is not working, if this is not an excuse for not sharing the bathroom with clients, (I thought this was fixed already), then is too bad having 6 people working without any bathroom arrangement, this is very bad for the employees health.
Great service
There ok but yesterday they were 5 stars lol pretty consistent tho😅
Baristas offered great service. I would give less stars due to the long wait, but it is not fair with the current situation. They were busy the whole time I waited for my drinks... thanks guys for your hard work.
Fortunately this experience is always awesome
They don’t have anything
I love Starbucks drinks.. a little pricey if you really think about it.. but there good.. lol I recommend the white mocha hot. Busy like any other one..
Ive never had a bad experience here, but this time I came the cashier was SOO rude. I explained multiple times and she rolled her eyes at me claiming she didnt understand, I rephrased myself, and I was getting upset at the attitude she was giving me so she realized and cooled off a bit. She was even getting upset at me because THEIR machine wouldnt scan my app? This was Saturday @3:30pm. So disappointed.
Very satisfying tea,s
Quick service, cant go wrong with starbucks
Waited over 1.5 hours even though I ordered ahead and I still had to make a line to pick up. Once in line staff visibly playing around inside, it took 3 people to get a small box from their storage.
Drink responsibly, can easily drink more than you should but so good but bad for your liver.
I love the service and its drinks are fresher than other locations
I was very unhappy both drinks were bad.
Nice place clean good workers
Came in a few days ago to get a bag of Italian roast and the grains were done too finely for espresso. I came in today to get another bag and asked to get the grind a bit more coarse and they gave me the new bag for free! Made my morning. Excellent service here!
Outstanding customer service! Albert & Erik were very nice, polite, service-oriented they are a great reflection on Starbucks. I had a caramel frappuccino. Delicious!! This was my first time at this location. Parking can be a little hectic.
Just moved a few months ago and this is my new Starbucks close to home. Great customer service, fast, and friendly. Thank you Starbucks.
Why hasnt this starbucks figured out how to place an order inside the store safely? Why keep causing congestions in the drive through
On our trip to LA we went daily there and the service was great. Staff was very nice and we got what we ordered. We were also surprised how efficient they worked. This Starbucks was one of the busiest that I ever was but I still got the drinks really fast. Great job!
Good latte and great service
Ordered starbuck through uber eats at 11pm they close at 12pm driver was arguing with workers till 12:30 for drinks they didnt want to make them till finally he spoke too manager
Good ...thanks
Time For A Pick Me Up . . .
I didnt even go to starbucks but it said it needed one review more to reach lvl 2
Friendly fast cleaning service
Ok
Great, clean place.
Good medicine ball.
Extremely slow service. They should pay the employees more so they can work faster 🤷🏻♂️
Good for a bike rider, has patio. Coffee is great. Staff was busy but polite.
Its OK . Its a kids hangout DO NOT GO WHEN SCHOOL LETS OUT! Youll hate the wait .BTW ONE bathroom only! Youll be lucky if you see it unoccupied.
Great service and good products
I dont go there. Never did.
Awesome service, the staff is very courteous.
I love the drinks so much. The service and employees were really good. I didnt have a hard time. Its good for a quick bite. My favorite is the Java Chip.
The big guy that works here I very nice and down to earth, I always feel secure my order is gonna come out correct.However, one day, a new girl named Jennifer, was very rude to me and rushed me to finish when I wasnt even done ordering.
Very friendly n 1st time tryn a MEDICINE BALL, do to a cold n I was very pleased
This place is the faster around south gate and HP, excellent service, always online orders ready to arrival, my #1 place.
Good team 👍🏻