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Small Town Auto Sales
678 State St, Hurricane, UT 84737, United States
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Small Town Auto Sales
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Be
Review №1

Best car buying experience I have to date. They found exactly what I wanted and I didn’t feel overwhelmed. Great people and great prices. First time I have left a dealership without feeling like I got hosed!

Jo
Review №2

Went in today looking for a car as mine is old. Walked into the establishment and was greeted by a man who seemed shocked that I was there. Informed him that I was in need of a car and wasnt sure if they do financing in house so I shared my credit score and asked if they could help. He informed that they outsourced to the credit unions which is fine. However, the interaction had me feeling like I shouldnt be there and I honestly wish I wouldnt have stopped. The gentleman I was talking to looked at his coworker and informed that he had the last one and it was his turn. Which to me was a little insulting, as it made me feel like an obligation. Based on my interaction with the employees I dont think I would recommend this dealership.

Cu
Review №3

This guy really takes the time to diagnose the problem, you feel like youre a priority here. I am now a repeat customer. This is the best auto shop Ive ever been to.

Ly
Review №4

I LOVE Small Town Auto!! I have now purchased three cars in the past two years and have had a great experience all three times! The first time I was able to assist my mother in purchasing a Lexus which she loves and we all love that she was able to get a car that has all the latest and greatest safety features! She never thought she would be able to afford a Lexus - but she could with Small Town Autos! Then a year later when I needed a new family car I was able to trade in my van for more than any other dealer was willing to give me and buy MY Toyota Highlander, and got a great deal on an older car for the kids to drive!! I will only and always shop at Small Town Autos because if they dont have what I want they will find and get it for me!

Da
Review №5

I was looking around for a mechanic that could fix my car for a while now & many places didn’t know what was wrong & Randy, was great! He was able to Diagnose & fixed my car within an 1hour. Very professional, fast & honest, Thank you!! 🙏🏽

Br
Review №6

They are absolutely wonderful! I’m new to the area and after reading reviews, I called them and have had the absolute best experience. They are honest, fair, and quick. I needed something major done on my car and they had it done way quicker than I anticipated. Thank you guys, you deserve to be recognized for your amazing work!!

Au
Review №7

Was very fair with pricing and helpful with answering all questions! Sold me a great car. I highly recommend these guys here at lng auto sales

Ge
Review №8

I’ve bought two vehicles from small town auto and both have been very dependable and for a great price! The inventory they have is very clean and nice. The lot they have is filled with newer cars. The lot flows very nice with vehicles that make sense and not just random ones other lots have got on trade or cheap to make a quick buck. Everyone is so friendly and courteous here. From the salesmen to the mechanic. My cars where very clean inside and out and looked new. Kudos to the detail staff for that. I will without a doubt recommend that if you are looking for a car for personal use or for a student this is the best choice to go to.

Ja
Review №9

Very helpful staff. Willing to find me a truck that fit my needs. Made the buying process very easy and non stressful. Will definitely be coming back to buy my next vehicle.

Ma
Review №10

Small Town Auto Sales is the best!!! I have bought 2 cars here and wouldnt buy from anywhere else. Both times I have made at least a 3 hour drive for it and it was absolutely worth it! Its an easy buying process, great cars, and incredibly kind people.

Sh
Review №11

The car buying process went very smoothly with Small Town Auto. Unfortunately the issue arose when we tried to trade the vehicle in a year later after buying it. They told us it was a clean title but after trying to trade the vehicle in at another dealership we found that the vehicle had actually been involved in two prior accidents one of which the airbags had deployed. This substantially lowered the value of the vehicle by several thousands of dollars. We were very disappointed that a dealership that presented themselves as trustworthy and honest had not fully disclosed the condition of the vehicle we were buying.

Ca
Review №12

Have bought two cars here. Great prices, great people. Customer service is so fantastic

St
Review №13

Kason was a pleasure to work with from the first time I made contact with him: he was polite, easygoing, trustworthy, and knowledgeable. After looking for a specific make and model in the Las Vegas area and having some poor experiences with local dealers, Small Town Auto was a hidden gem just a couple of hours away in Hurricane, UT. Make sure to pronounce It Her-ih-kun and ask Kason to tell you about Small Town Auto’s roots there—it’s a great story. Overall, a good and fair experience and would definitely look to buy from Small Town Auto again.

Da
Review №14

We bought a newer car last year at Small Town Auto and it was a great experience. So this year when we needed an older car, we also headed over to Small Town Auto. This experience was just as great as the last one. Kason was knowledgeable, no pressure, and made the process easy and quick. The free car washes are an added bonus. We trust Small Town Auto and it will always be the first place we go when looking to buy a car!

Ad
Review №15

Small Town Auto is great. I purchased a Camry from them recently. The sales associate, Kason, was very helpful and friendly. Helped me find financing, and get the purchase through. Very honest. Good prices. Willing to help out until you’re completely satisfied. Would highly recommend!

Ho
Review №16

Worked with Kason. He was incredibly nice and extremely helpful. We bought a truck and had it 5 days when some pretty major stuff happened with the transmission and they absolutely helped us out with it. I recommend them 💯 and I’ll definitely be back to buy another vehicle from them.

Ap
Review №17

Best customer service...they really care about getting the best car fit for your situation! Never going anywhere else!

Ja
Review №18

BUYER BEWARE!!! Bought a car from them 2 years ago for my daughter. We were told clean title, clean CarFax, yet when daughter went to trade in the vehicle for a different one at a different dealership, we found out it did not have a clean CarFax that prior to our purchasing the car it had received “damage to front left, damage to right, damage to front”. This was never disclosed to us, because if it had been then we never would of bought the car.I called Small Town and first spoke with Shawn who said that Salesman was no longer there. Yes, we know he is in jail on an unrelated charge. Shawn then said they could buy it back at lowest trade-in value. To which I said that wasn’t acceptable, and it was left at ok sorry.Kason called back a few minutes later and offered to put the car on the lot and try to sell it for us. And while that may seem like a fair offer, we still have a loan on it, the insurance on the car is in our name, and our daughter is without a car to go to work and run her daily errands. I emailed the management at Small Town and expressed my unhappiness with the misrepresentation of their dealership, I asked for some better consideration given. Never heard anything back. So I called later the following day and spoke again to Kason who said they were aware of the email. He said in checking our sales file, there was a CarFax in there showing that report of damage. To which I say BS because had we known or seen the correct CarFax we never would of bought the car in the first place. Kason said they would give us trade in value for the car. But again that doesn’t work for us as we will be stuck with a $2200 difference. I asked Kason what he thought he could get out of the car, he thought they could sell it for retail, so that’s a profit for them and a loss still for us. Pretty shady, I wonder if they would tell the next people in line the same thing as us, no worries.I see on another review here that someone else had the same thing happen to them. So bottom line, if you have to buy a car there, make sure all paperwork matches up with Vin # and take it to an independent mechanic for inspection, not their in house mechanic. Or better yet, go somewhere else.UPDATED to REPLY: Your reply speaks louder then I can. You twisted the conversation. Stick to the facts of the conversation. Fact is, Your salesman, under your license and bond, mislead us to believe that we were getting a car that had never been in any sort of accident. The Car Fax we were shown at time of purchase did not indicate any damage. Otherwise we would not have bought the car. So in your saying there was in fact a CarFax in our file showing the correct story, can only mean your salesman showed us a similar car (CarFax) without damage. And that is all I said- People who visit you should make sure the Vin# matches the report, we made the mistake of trusting and not fact checking.Now to address your other exaggerations on other facts: The car only has an additional 27000 miles in 2 years. Not 40000. When we drove it off your lot it had higher mileage then industry standards and now it is average. I asked you to be fair and met us half way above low blue book value. I did not ask for your to pay the full price owing of the car. I said we would eat the difference. This is because when we drove it off your lot not knowing about the damage, we lost a lot more than average lot depreciation. We did not know about damage.Again, bottom line, look at the other reviews of people who have had similar reviews. We are not the only ones who had this problem. Making things right would be to take into account what we lost in the deal and that was what we were asking to have you meet us half way. We still loose the difference because of the loan yes.It’s great that you now have more “steps” in place now to prevent this from happening in the future, I’m saying people should be aware of deceptive practices. Especially too when some of your “Good” reviews to boost your rating are your own employees. Fact check.

Aa
Review №19

Everyone is remarkably friendly and down to earth. They helped me get a great deal on a 2017 Hyundai Elantra and Im glad I went with them. Id recommend them to anyone in southern Utah looking to buy a car.

cl
Review №20

My Son bought a car here last year and recommended we buy our next vehicle here. What a great experience. No pressure and a very friendly group of folks. We are very pleased with our choice of vehicles and the deal we made. Thank you Small Town Auto Sales!

Ky
Review №21

Working with the guys at Small Town Auto was what buying a car should be like. The environment was laid back but professional. They were willing to work with us in a unique situation and got us into a quality vehicle. I would definitely recommend them to anyone in the market for a car.

Ed
Review №22

I really had a great experience with Kaulin, unlike any other experience I had buying a vehicle. I liked his no pressure sales style and he actually sold a vehicle as opposed to just hoping I would buy what he had on the lot. Pricing was better than anything I found in St. George. They truly earn your business. Go be and see what Im talking about!

Ni
Review №23

My experience buying a car from Nate Wright and Small Town Auto was like no other car buying experience Ive ever had!! No pressure at all whatsoever at any point, no overcharging, no surprises. Actually, the biggest surprise was that it ended up being less out the door than Nate originally quoted... thats an awesome surprise!!! Nate listened to my needs, asked questions, made suggestions, and helped narrow all my criteria down to a specific type of car. Then he worked tirelessly for over a month researching vehicles, getting my feedback to find just the right one! All this, and the only time I stepped on the actual car lot was to quickly sign papers and drive away in my new (used) car. Im impressed with Nate and his knowledge, enthusiasm and honesty. Thank you for showing me that car buying doesnt have to be a miserable, painstaking, frustrating process!! I would highly recommend Nate Wright and Small Town Auto to anyone looking to purchase a vehicle!

Br
Review №24

They were very patient with us, Made it a GREAT first experience with buying my first car from a car lot😇

Ma
Review №25

Buying a car here was a great experience!They were very nice and honest, I didnt feel like I was pressured into buying the car, but they showed me what they had and let me make my decision. They had the best price in town, and in my opinion the best service in town as well!

Za
Review №26

Great place to buy a vehicle. No high pressure sales tactics. Highly recommend going here to look for your next vehicle purchase!

Jo
Review №27

Best car buying experience Ive every had. No pressure sales. Upfront pricing. Extremely friendly. I will definitely be going back for my next car purchase.

Is
Review №28

I was considering two vehicles, one from these guys and one from another dealer. The one these guys were selling had 45,000 more miles on it, and had a lot less features, but I still went with them and havent regretted it. The van I bought was in better shape, a year newer, nicer, and handled better.They had just spent $800 improving the vehicle, gave it a thorough cleaning, inside and out, a full tank of gas and free quality car-washes for a year!But more than that, they were professional, helpful, I wasnt there five minutes before someone was asking how they could help, and they were dressed in a respectable, formal manner. Best of all though, is that I didnt have a salesman jump down my throat, they really were trying to help ME get the best deal possible. I highly recommend them.

Ka
Review №29

The Hintons ALWAYS take great care of us!

Be
Review №30

Very professional and personable. Very good prices and helpful. The salesman were very informative and not pushy or in a rush. Would highly recommend them!

Ar
Review №31

I rented a car from them and it was outstanding. Kelly Railsback was super fast and very kind. He walked me around the car to show me the imperfections. It was great to know that they where aware of the imperfections. The only issue I had was that the back seat had dog hair in it. It was almost like it didnt get vacuumed very well. Aside from that it smelled clean and was well kept.

ke
Review №32

We have purchased five cars from Small Town Auto, and they keep us coming back every time. They are such a great business with honest, polite, and knowledgeable people! If you want a trustworthy and reliable buy, don’t think twice. Thanks Small Town!

Ja
Review №33

This place is amazing. I bought a car and after a week of driving I didnt love it. Collin said ok bring it back and we will get you a different one! No questions asked! I now take my car there to get detailed and they are all genuine people that do a fabulous job inside and out.

Ca
Review №34

Excellent, professional staff...very friendly, helpful, and trustworthy. Everybody from the sales staff to the mechanic. I highly recommend them to everyone!

Ro
Review №35

Disaster...$300 dealer prep involved no (as in zero) attempt to even clean the car. My vehicle was delivered with the fog lights removed from their openings, even though fog lights were listed as an included option. Delivery scheduled for 1pm took place at 7:30 pm. When I called the dealer, he said the photo of the vehicle shows no fog lights..you shouldve noticed that. Impossible to notice lack of fog lights in photo. So, dealer basically said, you cant trust what our listing says, you have to carefully look at the photo. Great attitude. Steer clear of these guys.

Gu
Review №36

Recently went in and bought a car and had a great experience. Kason, the salesman who I worked with was great. He answered any question I had and was extremely patient in helping us get the deal done.

Al
Review №37

Just recently purchased my Mr2 spyder here. Good prices and good people. We talked with Kelly there he is a good knowledgeable car salesman, thanks to everyone there again.

Be
Review №38

Very nice staff, did a lot of extras before getting vehicle. Will definitely be a returning customer.

Bj
Review №39

I recently bought a car here from Kason and I am thoroughly satisfied. Kason was very helpful and attentive and made the experience of buying a car easy and fun. Love the family vibe you get when you are shopping here. You can tell they actually care about the people they are selling to. Overall I would highly recommend Small Town Auto Sales to anyone in need of vehicle. You will leave with a smile on your face. I know I did. Thank you so much for making my first time at a dealership not only bearable but pleasant.

Bl
Review №40

Richard and his sons were very helpful from start to finish. No pressure. They found the right car for us and we got a great deal. They are awesome.

Ba
Review №41

Our experience with Small Town Auto was wonderful. We traveled over 350 mile to be met with a warm welcome pleasant and professional service during our purchase or a great vehicle that is everything it was listed to be. Thanks gents.

Br
Review №42

They seemed really good until we decided to go with what they had offered. They gave us a price to trade in our car and then when we were ready to pull the trigger and buy a car they said they couldnt give us that price anymore on our trade in? Very shady, will tell you one thing and do something completely different. We were ready to buy based off of what they told us. Do not trust them when they say they will give you X dollars for your trade in. They do not honor any quotes they give you for trading in your car, I still have the print out.Response: Yes, but I called in and talked to Kason before I drove there to make sure you would still honor the trade in value or at least close to what you quoted me before I made the drive out? You looked it up on the computer while we were on the phone before I drove out there. And you said that you would be able to honor that value, which is why I made the drive out there with three young kids. Had you been up front and transparent as you state you are, I would not have made the trip the 2nd time.

Pa
Review №43

Friendly, experienced and easy to work with. Not pushy. Was able to get a great vehicle for a great price.

To
Review №44

We came in from out of town and our key FOB wasn’t working, the folks at Small Town Auto Sales were on it and fixed us right up quickly. They were super friendly and would highly recommend them to anybody whether you’re buying a new car or needing service work! Thanks Small Town Auto Sales!!!!

Ju
Review №45

Best Auto dealer in Utah! Very easy to work with, very friendly, family owned, I felt very taken care of and important. Plus free car wash Thursdays are always a plus!

Ka
Review №46

Best carwash in town only place I go.

Re
Review №47

Kaulin is amazing. Most honest car salesman I have ever met. You rock!!

Al
Review №48

We needed a second car and wanted all the functionality of an SUV in the smaller size for good mileage. Kaulin at Small Town searched and found us the perfect vehicle in our budget in no time! He handled the financing and got us the best rate available le. We will use them again and again!!

fr
Review №49

This was by far the best car buying experience I’ve had in my life! Kelly was an amazing salesman!

De
Review №50

Great experience here. Smooth and effortless transaction. Highly recommended!👍

Ky
Review №51

Awesome customer service! Very quick and not pushy about anything.

Ty
Review №52

Amazing. They are super honest. Ive bought 2 vehicles from them and would buy more. Not like any other car dealer Ive been to before.

BJ
Review №53

Fantastic to work with, you dont get the normal run around that you expect at a car dealer. Refreshing experience, highly recommend these guys!!!

Pe
Review №54

Friendly, honest, thorough, helpful in every instance. Many family and friends have come here and feel the same.

Sh
Review №55

It was great working with Kaulin and the rest of the small town auto team. They are a cut above any other used car lot I have worked with!

Ch
Review №56

We have purchased two cars at Small Town Auto and both times we received excellent service and help in the process of buying our cars. We are very satisfied with our purchases

Ja
Review №57

Kaulin was extremely helpful in helping me purchase my jeep. I also liked that he wasnt pushy about anything in the sale.

Vi
Review №58

Quality experience and honest service can be hard to come by, but not at Small Town Auto. A week later, and I still am unbelievably happy with my vehicle purchase and service.

Ty
Review №59

Great service. Small Town found me a car at a great price in a hurry.

Re
Review №60

Very friendly staff that will help you find what you want and need.

Ja
Review №61

Great sales staff. Easy to do business with.

Ka
Review №62

A real friendly small town experience! These guys are amazing!

Ka
Review №63

No pressure, honest and great people!

In
Review №64

Family owned, honest, and they go the extra mile to truly help out. Thanks again Kaulin!

Re
Review №65

I keep going back. They do a good job. Just bought my third car from them.

He
Review №66

Small Town Auto always goes out of their way to make sure that all of our questions are answered and concerns addressed. We purchased our vehicle in February and will be recommending to anyone looking for a friendly, honest, and generous auto buying experience.

Th
Review №67

Honest service, great mechanic, fair prices.

Je
Review №68

Very great staff to talk to.

Kr
Review №69

Less then a week the tires are dry rotted from sitting. They replaced the tires as a courtesy.

Ky
Review №70

Great experience will definitely buy again from them

Ca
Review №71

Honest, no pressure, easy to work with.

ly
Review №72

Randy Hammond has done maintenance on our vehicles for years .. wouldnt go anywhere else ... everyone is very friendly and professional

Lo
Review №73

Best place to buy a car..!!

Ke
Review №74

Friendly service, delivered car to St George.

La
Review №75

Best car wash EVER!

Ra
Review №76

Hospitable, professional and honest environment.

Ch
Review №77

We buy all our cars from Kaulin and his team at Small Town Auto!!!

Ol
Review №78

Awesome, Randy is a great mechanic.

Br
Review №79

Nate is unlike anyone Ive worked with in the past. He really goes out of his way to make sure your needs are met.

Lo
Review №80

Not very friendly.

Ja
Review №81

Awesome!!!

Sh
Review №82

Super staff!

Information
30 Photos
82 Comments
4.8 Rating
  • Address:678 State St, Hurricane, UT 84737, United States
  • Site:https://smalltownautosales.com/
  • Phone:+1 435-635-2501
Categories
  • Auto broker
  • Used car dealer
  • Mechanic
  • Towing service
  • Used truck dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Highlights
  • Women-Led:Yes
Offerings
  • Buys used goods:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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