Great service by friendly and competent staff. I was topped off with all my fluids, replaced the air filter, and refilled with synthetic oil and filter in 20 minutes. Very reasonably priced too!
It was awesome, I went by because my car was acting up, they plugged in a computer and gave it a look over, but couldnt tell what it was. Didnt cost me a dime, and they recommended I check out the other location because one of the employees is an expert on my type of car. He hopped in with me and knew right away what the problem was, topped off my transmission fluid, and again didnt charge me a dime! Best service I could imagine, I didnt think places like this existed anymore
I got my ignition interlock here to deal with a slip up I had five years ago. The install went fine and then something went wrong with it and was told to take it in to get reset. I did that and was sent on my way they end up calling me a week later and threaten to call my probation officer which I dont have one if I didnt pay, which I was told I was good to go the day I went in so didnt know I owed anything. I dont mind paying for service but to threaten me was way out of line. Come to find out it was the GM that did this. This is not how you do business they got there $40, but lost my business in which I was going to use them for a heater core and tune up, also the business of everyone I know. The crew there was great though. Sad that it came to this.
I rarely use social media...but I wanted to give a thumbs up & shout out to the 1st street Idaho Falls Grease Monkey! Katie helped me with a full service oil change. She was friendly, expedient, thorough and did a great job. They offer coupons and the cost was completely reasonable and fair. I live outside of IF but will now always come here for my vehicles basic maintenance. Thanks!
They were amazing. I needed my blinker light changed and when i brought them the bulb they installed it for free!! They were so nice and helpful. They even found a hornets nest in my engine and disposed of it for me. They can pick up and drop off your vechicle too if you cant leave work to get things fixed! Thanks guys!
Great quick service. The staff is always friendly and now greet me by name and are always super awesome
Chris was efficient polite and respectful. The best thing was that there was no long wait!
Note this location is CLOSED- go to the 2100 Channing Way, Idaho Falls. You will find all your friendly employees move to one location.
I always go to Grease Monkey for my oil changes. But I heard they had a new location on first street which is awesome because its closer to my house. I got the same great service there as I do with the one on Channing. The staff is amazing! They offered the same sweet things while your waiting. I will always go to Grease Monkey.
Love the new first street location! Either one you go to will definitely make sure your car is serviced right. Love seeing Chris and Katie! They definitely know how to treat a customer!
Crew was very kind and helpful. They were also very quick! Great job 👍
I really liked the gals that worked on my jeep. The young guy however wasnt serious and kept trying to joke around about the mechanics and I didnt appreciate that. It wasnt professional at all. He needs to go!Robbin
Very happy with the service we received at this Grease Monkey. We were met with smiles and Michael, and his female team member, really went above and beyond. My husband was also a big fan of the monitor that shows you what they are doing under your vehicle. Very happy with this location and the employees who work here, we will come back here again for our next oil change.
Katie was super awesome. I was having a bad day. She greeted me with a smile. Took 100% of my car and listened to everything i said. Took care of all my concerns. Its awesome to see a lady like that in this field. She tolk the time out of her day to take care of everything i needed and was completely genuine. I was never treated like this before. This crew is amazing.
Always good customer service. Fast services and gets everything situated in a quick amount of time.
My First time there and it was the best service hands down I.have ever received the tech was amazing and so friendly and funny I will recommend this place to everyone
My oil change was fast and efficient.
This is awesome I dont even have to get out of my car.. I pull rite in they do the whole service while I get to watch... The whole staff is super friendly and fast..Not to mention they gave me a free snack...
Awesome experience! They checked my fluid levels and filters and had me in and out in no time! It was nice to be able to stay inside of the car while they serviced it too.
This place is the best! Low is so friendly and so good to the car and customers!
Fast in and out while you sit in your vehicle. Friendly staff and top quality service and products.
Love gmonkey. Chris is the man!
This Grease Monkey lets you wait in your car while they change the oil, which was a huge plus for me with having a baby in a carseat. They were professional and personable and got me in right away. Greaf experience.
It was cool to stay in my car while they did my full service oil change. They got the job done fast and Lo was very helpful.
The attendance were friendly, courteous, knowledgeable, & did I say friendly!
This place was super awesome get you in-and-out quickly you get a stay in your vehicle the whole time... Katie and low are very professional...
I called during regular business hours the phone just rang and rang and rang I didnt get an answering machine nothing
Katie runs this store amazing, did everything and was super friendly
Love the team here! Fun, fast and done right!
Had my oil change and power steering fluid done here. Great work all the way around and Lo was super helpful with any questions I had.
Fantastically awesome as always
Best place and crew in town for an oil change!
People were just sitting around smoking. Not to interested in giving information.
Love this place
Chris took good care of the customers
Excellent service
Very professional staff. They answered the questions I had. Thank you!!
Good service
Very fast and very attentive