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Metro by T-Mobile
1070 13th St Ste E, Imperial Beach, CA 91932, United States
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Metro by T-Mobile

Comments
An
Review №1

Personal super friendly and the place well maintained.

An
Review №2

Very good experience they are top notch.

CH
Review №3

This is where I get all my phones and I have purchased buy phones from here very good place

Jo
Review №4

Excellent service by Giovanni. He help me upgrade my phone to the new LG phone.He was able to transfer all my information from my old phone to the new one.

Ya
Review №5

Mary at the location of 13st in Imperial Beach was soooo helpful and compassionate to my needs and my boys too. Not only did she Take care of my needs she was multi tasked by helping other customers and helping in a timely MATTER. Hats off to you Mary and thank you for the time and especially the big smile you gave us when We entered the store- The Gonzalez family💜

Ja
Review №6

Friendly,very knowledgeable and helpful agents who enjoy going the extra mile for their customers. I highly recommend this location for everyone switching to or already a patron of metro pcs

Bl
Review №7

The best customer servive ever, very nice prices and attention to whaever your problem is. i would recomend this particular store to everyone!!!

sh
Review №8

Easily the WORST cell phone experience of my life. I am told by the sales expert that I can get an iPhone for $199.00 as advertised, but that because I was with California Lifeline, I would quality for a $70.00 discount. Who wouldnt want a brand new iPhone 6 SEfor $139.00? NO ONE offers that kind of price ... not even Amazon or Walmart. So I paid for the phone, gave them all of the personal information a human being can deliver, and the sales expert informs me I will have to wait while she goes and gets the phone in two minutes. An HOUR later, Im still waiting, a total of $249 was deducted from my checking account, and then I am told: Sorry, but since you are with T-Mobile you dont quality for the $70.00 discount. I demand my money back immediately, and when I get home I look at my Credit Union account, and the double of $249 is taken from my account!!! Instead of refunding the money I paid for no product and an hour of waiting, I paid nearly $500 for less than nothing! I am disabled and had to wait sitting in my walker for this news. As I write this, my debit account has been down so low from this experience I may have to wait until AFTER THE FOURTH OF JULY to access my money that was stolen from this crooked operation. AVOID AT ALL COSTS!!!

An
Review №9

So friendly and caring. Always ready to help as soon as u walk in the door

Wi
Review №10

Not mad, but more disappointed. I had a computer issue and had always heard of their positive reviews, and with PCS I figured it might have something to do with Personal Computer Services. I ended up calling 3 seperate PCS centers and not ome time did they pick up the phone. I decide to just drive down to a centerclosest to me, this one. The clerk there didnt know the answer to my qyestiin but recommended me to a PCS down at a supermall near the border of Mexico but didnt want to call them. I end up going there and its already hot and crowded with barely any parking. I eventually find a spot and the PCS person there said nobody in Metro PCS worked on PCs. The drive home was hot, crowded, miserable, and took over an hour to get home not too far off due to traffic jams. I still dont understand why that clerk couldnt have just called, and I certainly wont be using them for any phone services after all of that time wasted and frustration.

Pa
Review №11

Get service and pricing! Keep up the good work!

Ha
Review №12

Made my phone purchase painless.

Ma
Review №13

I am very grateful for the good service that the very nice and very attentive girls offered me, they were aware of every detail, thank you very much for your services.

En
Review №14

I came to cancel a line because I did not have to buy a new one Mary offered me a very good offer and I am very happy with the phone price and attention I will return and I recommend everyone to come here with her very good attention

Os
Review №15

Very good service the best that e. FoundMary helped me a lot

Pa
Review №16

Excellent service Super well helped us scarlet very good worker. Upon entering the store smelled super clean everything organized. Very kind. It helped us that everything on the cell phone was in order we were very patient.

En
Review №17

Mary very attentive very good service

Information
4 Photos
17 Comments
4.6 Rating
  • Address:1070 13th St Ste E, Imperial Beach, CA 91932, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 619-816-5746
Categories
  • Electronics store
  • Electronic parts supplier
  • Cell phone store
  • Telephone company
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:11AM–5PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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