I want to thank Mark and Gus for their outstanding service when looking for a car my daughter. We had a price range and Gus worked with us. I felt like we were in good hands and they werent just trying to make money. I have had issues with Cable Dahmer on Noland road so it was so nice being with people who made us feel comfortable, and like they cared.
This is the best place to buy a used car. They were so helpful and even fixed us up after the service center on Noland rd kept providing us poor customer service. In fact always buy you cars here not at the place on Noland road. We have not had a good experience with buying used cars from the place on Noland rd. Again always buy your car from Auto Direct on 40hwy and ask for Gus.
Steve Blankenship and the team made my purchase easy and smooth. My credit wasn’t the best but they made every effort to get approvals and even get a fair monthly payment in my price range. I can’t believe I went anywhere else but glad they didn’t work out and Cable Dahmer did. Absolutely amazing experience and fast too! Thanks guys you’re awesome!!!!
Came in looking for a certain kind of price and deal with my trade in for a car and Steve Blankinship helped me out. Got great assistance and help. He did all he could to help me. I got a nice little car drives good with low miles. Well see how the future plays out from here. Thanks Steve.
Posting a new review...it took a negative review the other day but we were contacted about our issue. The service manager my husband talked to this time was very nice and said he would help in any way he could. He was able to help and got our problem fixed in a timely manner. Thank you
Steve & Mark have made this such an easy process. They both spent an entire day with me searching & searching for a car that checked all the boxes. Mind you this was also on a snowy/icy day! Steve didnt mind taking me on as many test drives, or running me around to different stores to find what I was looking for! Its so appreciated and now I have a vehicle I love!
I recently purchased a used 2017 SUV from this dealership. I am from out of state. It was considerably cheaper than other vehicles of the same make and model with similar mileage, so I thought I’d give it a shot. When I talked to the salesperson they assured me that everything was good with the vehicle. When I arrived to purchase the vehicle it had not been detailed, or even cleaned for that matter, there were still grease marks on the interior of the vehicle from the mechanics, and the carpet had NEVER been cleaned. I got multiple papers from the dealership stating that the vehicle was “certified” and inspected. Now that I’ve had the vehicle for a few weeks I find out that it needs new brakes, new rims, new tires, and a new transmission. I sent a message to the sales person who again assured me that there was nothing wrong with the vehicle. On top of all that I couldn’t get their financing department to give me the details on how and where I am supposed to make my payments on the vehicle. AVOID THIS PLACE!!Edit: I finally spoke to a manager who assured me that they had no clue of the problems with this vehicle and made no attempt to compensate me in any way.Again, AVOID THIS PLACE.
I want to thank Marc and his team at the 40 Highway Collision Center for the outstanding job they did repairing my vehicle. They were both thorough and patient in all of their efforts. I also want to thank Ashley for frequently calling me with updates on their progress. Thanks.
Really enjoyed sitting down with Dominick: he made everything quick, easy, worry, and hassle free for my first time car buying. He really was right, if they cant get you in a car then nobody can! Will definitely be back and will most definitely refer a friend to here!!
When myself and my fiance first walked into the dealership it took at least 20 minutes to find anyone. We were there to purchase a vehicle for myself. We finally found someone and got to test drive the vehicle we came there to see. We put a little money down to hold the car, as we were waiting for my taxes for the total down payment. We kept in contact with the salesman and added to that money to hold the vehicle. A week and a half later we got the full amount and were told to wait till Saturday when our salesman would be there. We get there Saturday and find out the vehicle we put money down to hold, is no longer available. Then they claimed they would give us a deal on something else to make up for it. A week later, we had heard nothing from them. We had let multiple messages and they never returned our call. Dont waste you time there. Go to a real dealership for a car.
Looking for this model for quite a while. Popped up on the web. Talked to Mark couple of times. Gave him a deposit, hopped on a plane here on East coast and flew out. Salesman Steve picked me up. I spent a while going over the car (I was a car salesman for over 30 years). Couple hours later, I was cruising back east.Couldn’t have been an easier purchase. Never felt pushed and car is everything they said. Thanks again Mark and Steve and Sarah who did the paperwork.
Great group of guys that are willing to go the distance to insure customer satisfaction. Ask for Melvin Jackson, he will take care of you. Great guy right there.
I would like to thank Dominick for an awesome experience being a first time buyer. He took the time to explain everything I had a question to and was extremely personable. Once again thank you cable dahmer for taking time with me!
Very very great service and super reasonable! Dominick got me down to my desired car-payment and also down payment! If you’re looking for a car this indeed the place!!
The employees were nice and courteous. They answered all of my questions and it looks like they did a very good job. Although I just picked up my vehicle today so I wont know exactly how well they fixed my car for a few days.
We love the truck. Ben is so excited. Melvin did awesome. Thanks for everything.
Steve Balnkenship was an amazing sales man. He did everything he could to get our deal done. I would recommend anyone him to anyone looking to buy a car
Extremely happy with the customer service, and my overall experience! Dominick Locascio was extremely helpful and got me into the exact vehicle i wanted and was willing to work with me on every aspect!
Very professional and caring location. They took their time with me to help get me in to something I preferred and for that... I thank you ! Thumbs up !
Great service! Mark and Gus were very helpful. I would recommend Cable Dahmer Auto Direct. Gus stayed with me even after he was off!!
We had very specific needs/wants in our search for a replacement vehicle and Mark and the team did a great job of answering all our questions and working with over the phone to get to a deal.
Dont go here for a car, they will bully, try to intimidate and take your belongings-title of trade in car, check for down payment, keys to your trade in, refusing to give them back so you cannot leave. I was close to calling the police when they came back with a decent offer and we bought. I will pass them by next time. The salesperson we worked with was great, it was her boss and manager who were bullys. Go instead to Gladstone Dodge, we had to purchase a second vehicle the next week and got a great deal with great service.
I have been searching for the perfect car for about a week and had some unpleasant experiences at other dealerships until I met Kori at Cable Dahmer Auto Direct. She was totally awesome! She really listened to what my wants were and didnt try to push me towards anything I didnt want or anything outside my price range. Her personality is an attribute to spot on customer service skills. I hope this company recognizes her for her hard work and dedication to making the customer happy. You have a true asset! You will have my business in the future, thats for sure!
Very nice. Did an excellent job on my auto body repair after accident. Dropped my vehicle off Tuesday morning & it was ready to pick up on Thursday afternoon. Love their staff too!
I really love my 2019 I was provided with great customer service everything I wanted my car to have Gus made sure I got it ..... if I could give him 10 stars I would ..... great experience 😄
Best experience buying a car at Cable Dahmer! The people there made it fast, fun and easy. Jenny hill was great really worked with us to find something we liked and was in our price range. They really went out of their way for us!⭐⭐⭐⭐⭐
This is a good place to take your damage care. I could not tell my car was damage after it was repaired by Auto Direct. They did a fantastic job. They sent text messages to let you know what steps they were taking and phone calls. You feel like you are totally involved. Thank you again Auto Direct for the wonderful job on my car.
I drove 3 hours. Had check in hand. The vehicle they showed in pictures was nice looking. They said it was a great looking truck. I asked about cosmetic and they saw nothing. Yes i understand there could have been ice on the vehicle due to weather but i want a dealership that atleast goes through the vehicles and makes notes before they sell it. So either they didnt know their product or they didnt want to tell me. 6 hours of driving down the drain.
Gus was really friendly and helpful! He wasnt super pushy and made the process go really smoothly
Gus Gutierrez helped me so much to get me in my truck. He worked with me on what the best options are. I would highly recommend going there.
I would recommend this dealership to anyone this is my second car from them credit they work hard for approval
I love the car so much i think i came to the right place; CABLE DAHMER THE RIGHT CHOICE.
Great customer service 👍 ask for Mark or Melvin they will take good care of you ..
Mel was very nice and helpful, they really care about theirs customers and they definitely will work with what you have!!
We had a great experience purchasing a Pacifica from Dominick at Cable Dahmer. Great price and easy process.
Found a great vehicle with low miles. Steve and Mark were really helpful and got me into the car of my dreams.
Steve and Gus were very nice and helped me get a good deal on a car.
Our salesman Collin was Great!!! He met all our expectations in getting the deal we wanted and was a pleasure to work with. HIGHLY RECOMMEND
Definitely recommend Cable Dahmer Auto Direct! Alisha Miller helped us and she made the process super easy and simple! We drove all the way from Oklahoma and she made sure we were satisfied!
Got a little body work done and paint job in the damaged area was great. Then I inspected the rest of the car. Black marks in a few spots from the tape I assume and two scratches on one of the headlights. The inside of the car completely filled with dust. So I wouldnt recommend this place just because Ive had better experiences elsewhere.
So helpful!?!?! Pleasant car buying experience! They did everything to get me in the car I wanted!?!?! When my family is in need this will be where I refer them!?!?!
Salesman Steve Blankenship, management team of Gus and Marty were very helpful in getting a deal done on my recent purchase.
Omg!!! This place is amazing!!! Alisha Miller is a blessing from God!! She worked with me on short notice and I truly appreciate her for everything she did for me! This place was Outstanding customer service I will be back!
Gus and Melvin did a incredible job and made my car buying a breeze highly recommend this place
Just bought a 2005 Chevrolet Corvette! Tabitha Moss was incredibly kind and helpful. She wasn’t pushy and answered any and all questions I had. It was a very pleasent experience!
Absolutely amazing customer service. I was very well taken care of and I 💕💕💕💕my new suv
I would like to give a Big Thanks to Randy for letting me stop in and fixings a piece that snapped back togather instead of charging me for a whole new piece. Very Grateful for your kindness and time and honesty! Also the kindness and professional help I received from Eli.Will be looking forward to working with you Soon! Pretty Red Malibu.....Thanks Again,Cathy
Mark was very alsome with helping us with the truck we wanted way to go mark 😘😘 we have been with you all since 2000 and it has been wonderful working with you all
Great service, awesome car selection the staff was nice and friendly Steve worked with me help get in a car I really liked...thanks guys!!
I would give them less than one star if I could. They let me drive over an hour and 15 minutes to test drive a vehicle that when I got back to the dealership they said they had sold for $2500 more than what they were asking. Sounds like they marked it wrong and just tried to run me off.
Love this place best kept secret of the Cable Dahmer Automotive Group. The Certified Pre Owned Sales department is growing, helping customers daily with their vehicle needs in a non pressure environment. Oh and they have guaranteed credit approval. Definitely a place you need to check out.
My Mom and I went in and got the car we was looking for. Alisha was absolutely amazing. She helped us out a lot. Will definately be back.
I will soon be in the market for a vehicle. So i went to Cable Dahmer to see what they had to offer. I was greeted by a cheery and welcoming presence named Tabitha. She was very helpful and pleasant. Most sales people are pushy and annoying. She was very patient and informative. Even after i informed her that i most likely would not be purchasing a vehicle that day. She treated me just the same. Most sales people would have dismissed me and pursued another up. But she stayed. Very surprising. She definatley earned my business when i do come back to purchase a vehicle in the very near future. I only hope she doesnt leave to start her own lot by then! A star in the making! A great rep for Cable Dahmer.
God bless him helped me when others would not.very kind
They have an AWESOME multi-million dollar facility that does their repairs the right way. If there is a scratch on the bumper, they will take the whole bumper of, and fix the whole thing the correct way! They do fantastic work.
Awesome staff, great customer service. I would recommend cable dahmer over any car dealership.😊
I bought a 2015 Mazda CX-5 from Kori Kindrid at Cable Dahmer. This girl brought down the moon and stars for me! She was absolutely phenomenal! She worked her tail off to get me a great deal and make sure I had all the extras I needed, including an awesome warranty. She was extremely knowledgeable and patient and spent her whole day helping me! I couldnt be happier with my beautiful new car and the amazing service I received! I will refer everyone I know to come to Kori at Cable Dahmer! Amazing service! Thank you Kori, for making my car shopping experience fun, exciting, and totally painless!! Cable-Dahmer, you better hang on to this one, she is a SUPERSTAR!!!!
Kori Kindred was on top of everything to help this process along! Our credit is a bit “less than good” and she made the purchase smooth and fast!!! Extremely helpful, great communication and sweet as can be! We will be going back in a year or so for another purchase and from here on out she will be the ONLY sales person I’ll deal with! Wasn’t pushy or demanding as some ppl in sales can be! Making a huge purchase like this can be overwhelming and she was amazing and understanding! Anthony in financing was awesome and very educational! Can’t wait to go back!!!! Thx for everything Cable Dahmer!
My fiancé and I had a great experience here. Shelby was awesome and worked hard to get us in the vehicle we wanted.
Great people and great service. Made my car look brand new. Very happy.
Awesome experience Kori was amazing friendly and fun. Excellent car selection and quality fast and curtious customer service. I would recommend to anyone in search of a vehicle ❤️☺️
Thank u mr mark for getting me in my Truck they where a big help in a lot of thing to get me what I wanted I want never go and get a car from no where else love u guys 💯💯 and thank u mr Gus for everything u did as well y’all go get a car from my man 💯
I talked to Michael Noguez about purchasing a car recently. He was easy to talk to and very informative. If you are looking for a car and want someone who knows what theyre talking about, hes your guy!
The service was friendly and open to talking over the details of the purchase. Alisha Miller, my salads adviser, was easy to work with and able to help me with any issues.
I am a First time buyer, they had great services and awesome customer service. I highly recommend this if you are trying to get a car, it was easy and fast
After dealing with the dealership I was at and was low balled on a two car trade in, I found myself at CarMax who came in I bit higher than the dealership. It wasnt until I called in a favor with our neighbor, Marty Dahmer, that i felt I got a fair deal. I didnt have the time or patience to sell them privately where I could have got what they were really worth, but at least I got thousands more than from what the original dealership was offering including CarMax who prides themselves on their quotes. So for coming in with the highest price for my two vehicles, Ill go out on a limb with a 5 star rating. I did see my 2 cars online and were priced right at what I was expecting. One sold as soon as it hit the lot and the other sold in a few weeks.The tools I used were right on when it came to negotiations, but everyone needs to make some money. So use the tools available people, dont get ripped off.Poor planning at the wrong time of the year, I probably should have sold them myself, but thats on me. At least Auto Direct stepped up and came through in a pinch.
Steve Blankenship worked with me to get a car and helped me get the payment I wanted. I would recommend him and cable Dahmer to my friends.
Melvin worked with me getting in the vehicle of choice. Great consumer service.
Really good warranty and convenient that they’re partners with Community America. Thanks Mark and Gus!
I purchased a 2015 Chevy Malibu with only 59 k miles from here - with a supposed 150 point inspection & a safety inspection. The very night I bought it & drove it home it was making a groaning noise when I was braking. I immediately took it back to them to get looked at. They had it for three days & return it with lubed & adjusted brakes & tell me they have no paperwork for it when I ask for details on repairs. It continues the noise so I have it looked at elsewhere & am told that the front brakes are nearly gone, the front rotors are pitted & warped, the struts are leaking & that the transmission is failing. Cable Dahmer failed to find any of these things wrong with it apparently when they had it in their shop when I first took it back. I took it to another GM dealer who rebuilt the transmission -- under the original GM warrranty -- & I had to pay for new struts & I have to get new brakes & rotors. DO NOT SHOP HERE
This place has poor customer service. They will not fix any issues you have with them. I would never go here again. I have let my insurance company know not to use this body shop again.
I have been purchasing cars for a very long time, this was by far the WORST experience i have ever had. My husband asked for a 4x4 truck. They located (what we thought was a great truck) However when we got home that night we realized it was not a 4x4. They very next morning, way under 24 hours we called and spoke with the salesman who promised they would fix this problem. We never heard back that day. The next day we called again they played around didnt answer our calls, we had to call from an alternate number before they would answer. Still saying they were working on it 4 days go by of pure hounding and we take off of work AGAIN to pull up to the dealer when he then advised my husband there was nothing they could do because it had been to long and they turned in to be titled, saying it happens the next day, but nobody said that all these days we were calling. So they BS us until there was nothing that could be done. And acted very nonchalant as if it oesnt matter who i tell. We have two daughters coming out of college and will be getting new cars. THEY WILL NOT COME FROM THIS DEALER FOR SURE AND WE ALSO KNOW THEY ARE CONNECTED WITH 103RD AND STATELINE AND NOLAND SO WE WILL ALSO NEVER DO BUSINESS WITH THEM EITHER. This has been THE WORST CAR PURCHASE I HAVE EVER DONE IN MY LIFE AND I WILL MAKE SURE EVERYONE IS AWARE. I work with the public daily and will pass on the message to any and everyone i encounter including facebook, twitter and so on!! Thank for NOTHING CABLE DAHMER!!!
Mark and gus were awesome they went above and beyond would recommend them to anyone
Gus and the staff at Cable Dahmer did a great job getting me into a new vehicle.
I thank God for the people that helped me at Gable domer Chevy they put me in a car the people are great and I am coming back to buy a truck my thanks to you all you have changed my life thank you all from the bottom of my heart and shellby thank you so much and God bless you thanks Bobby Patterson
Service with GEICO to check out vehicle. Seemed to go well. I didnt deal really with Cable Dahmer staff. Seems like a nice place.
Great service and love the way they interacted with us.
I bought an awesome SUV from Kori Kindred. She is the big dipper of stars. 6.5 stars out of 5.
Felt bullied by the salesperson. He didnt listen to my wants/needs. Yes, he provided me with vehicle choices that all the bells and whistles but he ignored what price range I needed to stay in. Even suggested that I pay $800/month for a car payment.
The whole company is dysfunctional, well just this location. Nobody gets alone thats why they have a hard time getting a good rate from customers
This place makes dearms come true! Awasom people that work there. And Jenny hill was so helpful getting my family in a new car! My next car will be only with cable dahmer.
Even though a accident is an unpleasant experience - I appreciate how all the employees at Cable Dahmer Direct turned the experience completly around and now Im back on the road. Each employee I came in contact with was friendly and caring.Thank you very much.
Promises to call back with updates were never met. After a delay, I picked up my car and later realized that my muffler was hanging lower than it was before I dropped it off. They did not hang the exhaust back on my car correctly. Called and reported issues to my insurance company, and advised that I would not take my car back for them to correct issues, as I do not trust this business with my car. Took 3 extra hours to test drive my car to make sure it was running, but didnt notice the loud rattle cause by an exhaust pipe bouncing around.
Easiest buying experience I have ever had! I would recommend 40 HWY Cable-Dahmer to anyone who is looking for a new or pre owned vehicle! Breanna was great! :)
Wasted our time! These guys posted one price on carfax, then gave us the hidden fee price which was 1000.00 more! Make sure if you are paying cash with no trade in, you visit the companys website and read all the fine print!!!!
Very nice, courteous staff. A rep is assigned to you for any questions or help you may need in the repair of your vehicle.
I would like to say kori on her 1st day was amazing, help me mr. sherman hunt w/ a car manuel, as was mark he was helpful to, when ever im around 40-hwy, iwill feel better about seeking my next car thank you very much.
Worst experience ever. Geico sent my Lexus RC 350 over here to get fixed for a collision repair and was told it would be done on Oct 27th. Then they pushed it back to the 31st. Still haven’t heard back from them and now they put me in a bad spot. Had to keep making/breaking plans because they couldn’t keep their promise that the car would be ready on time. It’s Nov 10th and 3 weeks later from the initial promise date of the 27th and still no word of my car being ready.
Although we didnt buy a car here, the sales mgr was great. Not pushy. Tried to help.
Stay away, far away. They will try to force you to buy a car that you dont even want. I let them know what my budget was and they totally ignored me. Used car hucksters!
I was kept up to date with our car repair.
Not happy. during an ice storm, wife did some donuts down an off ramp until finally taking off the front bumper on a concrete barrier. Cable Dahmer was the only choice Safeco gave me. Ive never had body work done before and didnt know where to take it so I let Cable do the repairs. After the accident one of the tires was completely flat, horn didnt work and windshield sprayers stopped working.Two weeks with my car they gave it back. Same tire goes flat after a day and wife is stranded on the side of the road. I get the car back to Cable Dahmer I asked if they replaced the tire? No it didnt have a leak so we put air in it. I bring the car back and tell them they need to replace the tire. I get some story about needing to get my insurance to sign off on it and my adjuster is out of the office. I say just replace the tire and pay $100 out of pocket for a brand new tire. I ask about the horn and windshield sprayers, they say the insurance company wont cover it. Whatever, I pay for a new tire and leave. BRAND NEW TIRE goes flat after a day leaving my wife stranded in midtown in -2 degree weather. I call my insurance company and they say Cable Dahmer told them these items were not related to the accident so they wont cover it. I call Cable and they say the insurance wont cover it? So instead of calling them liars I can just assume theyre working in cahoots to take me for every dime I have. I call Safeco back and pretty much cuss them out and keep calling back until they finally give the go for the tire. I take the car back to Cable (I dont want to but Safeco says theyre the ones not doing the work correctly so I have to take it back there) and they figure out that the valve stem is leaking and replace it. Dont offer me anything (not even an apology) for the tire I just bought outright for no apparent reason.I take the car to my mechanic for a second opinion. He says not much can go wrong with a tire and if it doesnt have a leak then either the rim is bent (which is obvious) or the stem needs to be replaced. Cable Dahmer cant even troubleshoot the most basic item on the car. My mechanic says the windshield sprayers have been disconnected and not frozen over as Cable claimed. He also says the horn (a $25 repair) was absolutely caused by the accident or repairs done afterwords. Ill be writing another review for Safeco (insurance company) and all their flaws in this simple matter also.
Thanks to the whole group there. I came in to see if a door part had come in from being ordered and it was in stock. being alittle short on time I was told that in about 20 minutes they could put the part on and be on my way. Not only did they put the part on but there would be no charge,probably due from some earlier body work done there. Joe Horn
No hurry whatsoever in repairing in a reasonable amount of time. Didnt update on the repairs at all, constantly having to call for updates and being told I would get a call back with, surprise, no call back. Phone etiquette very unprofessional as well.
I wish there was an option for 0 stars! I brought my car in for repair today and I walked inside and was ignored for 11 minutes straight by every employee who came and went! Black white young old... EVERYONE! POOR CUSTOMER SERVICE so far its ridiculous SMH I DO NOT REPEAT DO NOT RECOMMEND THIS ESTABLISHMENT TO ANYONE!!!!!
The do awesome body work!
Was not the best experience at all . Had them work on my car. I wish I would of went else where.
Very helpful staff, nice interior to the facility
Great sales people not racist