GREAT Communication! They are quick to get back to me, very patient with all of my questions, my design changes, different orders, etc. They are quick and timely with my orders!! Very pleased. Have already recommended to others and plan to use often in the future!!
Awesome place.Did great custom work for me and the order for 10 new shirts was made. In and out in less than 25 mins!Then the order was filled and completed much faster than they quoted.Had my order within 2 days.Ill be back. If you need quick great service with a personal touch please go here. They were extremely easy to work with and my order was perfect!Thanks again
I had an emergency situation where I had custom made my own t-shirt for a special event, but I had forgotten it at home out of state. I called the ladies at Big Frog, and they were able to rush my order and make me a new shirt like the one I had left at home. I am forever grateful for them helping me out in such a pinch!
Just moved to Independence and have already used Big Frog Independence twice. They are great! Very friendly, very responsive, very helpful. All of the products have turned out great! I highly recommend using them.
Very patient and helpful! I enjoyed the time it took to do my design on our T-shirts!
Great place to put pics on shirts, hats and more. 24 hour turn around on most. These are good friendly people and the women are very sweet. They will do what they can to help you. I had a small issue with a shirt, but it was just a little bit of miss understanding. But they did everything they could to clear things up for me, and made a shirt that I am much happier with. I would go here again and in fact Im working on a couple. I recommend them if you want one shirt, or a dozen, or even two dozen. .
Im ordering again now for my soccer team. We all loved our uniforms so much and their ability to have them done in under a week.
Very easy to work with to get started. Prompt and reasonably priced. Will be ordering again soon!
Extremely helpful staff!! Called for my sister in laws memorial shirts. They turned out fantastic and the price was right too!!
I did this completely online and it was so easy! The staff were very friendly, helpful and patient with a design I wanted for my sons birthday. It was done super quick, within the week because the shirt was in stock and my son loves his shirt.Thank you so much! I will be using Big Frog again for future shirts!
Just wont go back. Not for me at all. Some may love it.
I like everything about my experience with big frogs! From the T-shirt quality to the lovely designs and of course you can’t beat the customer service! Prices are more than fair, too! Thank you again for everything! I look forward to doing more business with you in the near future!
Good customer service and timing on shirts being ready for pickup.
I have had nothing but a great experience with all of my prints. i highly recommend Big Frogs.
Great company!! Fast turn around and affordable.
Great quality custom shirts. I personally love the attention to details! Thank you for helping me create wonderful Christmas shirts!
Working with Big Frog is great! Fast response on specs and pricing, great shirts, quick turnaround! And locally owned!!
I was so impressed going into Big Frog! The lady there that worked with us spent an hour helping us make sure we had exactly what I wanted!!! The shirts came out GREAT! :) Thankful for Big Frog
Great staff, great shirts, great prices. Ive used Big Frog for over 2 years and appreciate their friendly staff. They make custom designs, if needed, and finish the shirt orders fast!
The process was easy. We brought in 5-10 items that needed to be embroidered with our logo. I received them back in less than 2 weeks, and they turned out great. Would definitely recommend Big Frogs embroidery services and use them again in the future.
Absolutely enjoy every time I stop in and get more apparel for my business. Incredibly nice staff and really fill the gap from the vision I have, and my ability to create it with their expertise. Really listen and bring your idea to life!
Big Frog never disappoints! We go to them for everything 😊
We needed 11 shirts made for a family trip to Disney. The employees at Big Frog were so helpful in designing the shirt we wanted and we were able to get them in just a couple of days (we had to special order some kids sizes). The shirt design turned out great and we got lots of compliments on them at Disney World.What was so amazing though is their customer service. Somehow, en route to Orlando, we lost one of the 11 shirts. As we wanted family pictures in the shirts, we were upset that one family member would not have their shirt for the trip. We called Big Frog and explained our situation. They went above and beyond for us. They contacted a franchise location down in Florida and sent them our shirt design so the Florida location could print another shirt for us. We got it the next day and we were all able to have our matching shirts for the trip after all.We appreciate this so much and we will be recommending Big Frog Custom T-Shirts to everyone we know!
Wonderful job on my shirt. Absolutely awesome. Very fast. Thank you.
Big Frog helped us get our business off to a running start by looking great in the shirts that they helped us design. Their staff goes above and beyond to make sure it is done right and quickly. I ordered shirts and expected it to take a few days but I got a call the very next day that my order was ready for pickup. If you are looking for shirts for any event or group, here is where you need to go!!!
I received nothing but great service at Big Frog!I used the North location.When I came in I already had a concept of design from a previous shirt I had designed at another T-Shirt company.My art work needed some revisions and Adrian was happy to help adjust my previous art work at no additional cost.My shirts were ready on time and looked great.
We used Big Frog to make shirts for our plumbing business, Merriams Service Solutions. The prices were very reasonable. The design staff was helpful, courteous, patient, and knowledgeable. The turn around time was the real clincher, though! Most places make you wait two weeks, but they turned around 20 shirts in less than 24 hours from receiving our finalized artwork.
Ordered sweatshirts for Christmas gifts for office employees. They were done in less than 24 hours. Print was great. Customer service was fantastic!! Will definitely be using Big Frog for all our apparel needs.
Tori is amazing
“Working creatively with Lisa and Phil to come up with a design for my shirt was a great experience. They both were more than helpful, yet openly accepted my ideas as we blended all for a great look. Lisa did some very detailed design on my shirt and I cannot thank her enough for all the time she spent. It looks awesome and I will definitely be back and share the Big Frog name with others. I would highly recommend them for club Ts and more! Shelly
The staff (Luke) was extremely helpful and offered several good options. The prices were reasonable and the delivery times very good. The biggest selling feature, though, was the flexibility around what we could order and when. We have a very diverse group of students who all want different shirts in different colors and styles, but we wanted to order them in bulk with all the same logo on them. Big Frog allowed us to do so in ways that other vendors could not. I am extremely happy with our decision to use Big Frog for our schools needs, and I intend to use them exclusively for many years to come.
We purchased spirit wear for my sons football team. We ordered them on a Thursday evening around 630pm. A total of 6 shirts, 2 of which we had to purchase and drop off on Friday Morning (Due to them not having matching shirts in a specific color, Not their fault). I received a call around 1pm Friday saying they were ready for pick. The completed order also included 3 extra shirts that were ordered Friday Morning by a different Mom. All 9 shirts were done in less than 24 hours and were VERY reasonably priced!!! Shirts looked great too!!!
I ordered a shirt and asked the man if I could have it by 10:30 am the next day? He agreed, I paid and left. The next day I’m waiting for a call to say my order is ready, it doesn’t come. I call them around 10:30 to ask about my shirt, and the woman tells me that the order says it would be ready by 3:00 pm?!! It was a political shirt so I don’t know if the man was annoyed by what my shirt said? She did make it in 5 minutes and I was able to pick it up. I will not go back here.
The employees at big frog custom T-shirts were wonderful to me They spend a lot of time with me helping me lay out pictures on the T-shirt and deciding which ones I needed and didnt need. They were every knowledgeable very helpful and courteous. The quality of their work is great at something didnt look right they would do it again until I approved it.I have recommended them to several of my friends
Great place to design an individual t-shirt. If they have the shirt in stock, its a 24 hour turnaround time. Friendly, helpful staff. Would definitely go back.
Love Big Frog! They take my ideas and turn them into such cute shirts!
Everyone at Big Frog in Independence is so helpful in creating the show shirts for Blue Springs City Theatre. They have helped improve our designs with creative and effective ideas, processed orders quickly, made corrections as needed, even though the error was on our end, not theirs.The shirt and printing quality is superb. Every shirt weve had printed by Big Frog still looks amazing, even after multiple washings. (We had our first shirt made by them in 2015).
Steve worked with us and designed team shirts that took in to account two opinions on what should be on the shirts, jackets, and shorts. We agreed on the design and time frame for us to receive them for the trip to Paris. The uniforms turned out perfect and we were pleased with the price! Highly recommend Big Frog Custom T-Shirts & More
Not cookie cutter iron on. Very unique. The staff are willing to ensure that the end product is exactly how you want it to look. Patient and considerate. I will and have referred others to your store. Thank you.
Found this shop on Google and have nothing but nice things to say. Very reasonable prices with 24 hour turn around. No charge for designing your prints! What?!?! We worked with Manny and he was amazing. Will definitely be going back with my next project.
My experience with big frog was very frustrating and ultimately was a complete waste of my time. I simply wanted 3 shirts of the same type in different sizes with my own custom image. This is supposed to be their specialty. The first issue was the lack of wifi. I had brought an iPad pro with the file and they were completely unwilling to let me use their wifi because it might get messed up. Im sorry what year is this again? How do you have a digital print business without wifi for customers. The owner obviously could care less if its convenient for customers and is completely inept when it comes something as simple as wifi. I should have known right then that they wouldnt be able to help me.I explained very clearly that I wanted as big of a print as possible(at least the size I had drawn it) and they told me no problem. Well it was a problem apparently. At no point was the actual size of what the print would be explained thoroughly. I went to pick up the shirts was dissatisfied and thats when all the options of what we could have done came to light. Too little too late. The staff was polite but thats not worth much if they arent very knowledgable or forthcoming about the process. Oh and it was almost 80 dollars for 3 shirts. They did refund my money after I asked. Overpriced and overrated would not recommend.
The product is superb - taking highly complex graphics and transferring them seamlessly onto quality shirts so the design becomes part of the fabric, not just an application over the top. Customer service was outstanding, taking the time to understand my needs and concerns, selecting the best color for the shirt, and providing the technical specifications and format for the graphic. Professional from A to Z.
Sent $180 to have 10 cotton shirts and 2 dry fit shirts made. My smaller order was pushed back 4 days because they had a big order come in. Cotton shirts came out fine. The polyester shirts logo on the breast were slanted. When i came back in to ask to have them remade i was met with an attitude. I showed were it was crooked and the manager says.. Well if you say so with a condescending tone as if i couldnt see that they were. They didnt offer any info an when they would be redone or even an apology. Will not be coming back for my next order.
Big Frog is the BEST...they are helpful, innovative and have quality merchandise. I always use Big Frog for special events, birthday gifts and Christmas gifts. My grandchildren just love their tee-shirts from Big Frog.
I have used an online company (CustomInk) in the past and had an excellent experience, but Big Frogs finished product quality and customer service were just as good, plus I got to buy local at lower prices with quicker turnaround time. I was able to do everything online and the communication was always fast and clear. I was very impressed.
I needed 2 shirts as emergency last minute Christmas gifts. Big Frog made everything so easy and at a great price! The staff was friendly and in less than 24 hours, the day before Christmas Eve I had my gifts. I will definitely go again and will recommend to anyone
I like that I can custom design my own stuff a lot! Also, the last time I ordered two shirts. One was a rush, but they went ahead and did both of them for me and had both ready for an early pickup! I really appreciated that I didn’t have to make two trips back, even though I would have totally understood having to!
Monica was great to work with!! She took my concept/vision and made it come to life! We appreciated the time she took to explain the process. Walk us through all our options, break down pricing for us, and make sure that we were getting exactly what we wanted.
I love this place and always easy to work with. They have a great team around them.
“I dont know if you remember me. Im the lady that had a t-shirt made for a patient of mine. It was so cool when I gave it to him. He said he was going to wear it to baseball practice all the time. I wish that I had a picture of him and his smile when he got it. Thank you again for all your help making that t-shirt.”
Big Frog is the only place we go for all of our custom shirts. No design fees, fast process times and an amazing staff. We have ordered everything from 10+ shirts for our business to just 1 shirt for a present. Would recommend to everyone!
I am a big communication guy and they communicated everything. They also had my items finished before there were supposed to be. I will return and recommend them. Marc here with NAQ Realty
This location was very thorough, quick and polite. We had memorial shirts made, so already dealing with a rough time it was so nice to have a caring associate to help me. Brandy at the Independence location was phenomenal and definitely deserves a raise!
Great place to do business, they take the time to deliver exactly what you are looking for and have it ready for pickup fast. I am a repeat customer.
Material is great, and so is the ink quality. Turns out that when you print it as an Adobe file, the image is far better than .png. Im also happy to hear that the practice print shirts go to those who cant afford clothing once the shirt is used up in every place. Im coming here again when the time comes. :-)
Big Frog has exceptional customer service and their quality is excellent! If you need company T-shirts, for a sports team or any event, call Steve. I highly recommend!
Great place to get your custom printed shirts. They have great products amd amazing customer service. The facility is very nice and the staff are helpful. Overall a very good experience!
What a wonderful place! The employees were extremely helpful and they were able to assist me with creating 10 shirts from their clearance table. I will definitely go back!
Great service. We needed help designing a Tshirt for our after school program and had wonderful help. The Tshirts were completed quickly and exactly as expected. Will use them again.
Manny. WAS. A. LIFE-SAVER!!!!I had an ugly sweater dinner on a Saturday evening and Manny went above and beyond to help me design the shirt AND print it off after the store had closed. It was literally Christmas Magic that he was working that day so please thank him for me! You guys are great and Ill happily return for more printing!
We had a great experience here. They used a design that we asked for and it was as simple as emailing it to them. They have many different style shirts to choose from and most importantly they had my shirt ready when they promised. Easy company to deal with....
The Customer Service from ALL the STAFF at Big Frog is by far the best part of going to big Frog!!!! I LOVE the t-shirts I had made for my Company dont get me wrong the shirts turned out AWESOME! But Genuinely caring about what your design Idea is and all the ways to make it cost effective is PRICELESS!!!! I will always be getting my T-Shirts from BIG FROG!
Big Frog Cusrom T-Shirts and more of Independence takes time to review your personal design and insures it is exactly the way you want it. Price is very reasonable and they provided me with a military discount so you know they are military friendly which is a big deal to me.
You all have engraved our Little Miss AKA backpacks for the past 3 years and they have been amazing EVERY time.
I was very pleased with the whole experience . I was helped immediately by the store clerk who was very helpful and knowledgeable about the product and we were in and out completely satisfied with my purchase. Picked up my shirt the following day husband loved the shirt and I will definitely be back in the future for others I can design special gifts for friends and family a unique gift love it😊
I have tried a few t-shirt places over the years, one on line, one local, another one just out of my budget! But the day we went to Big Frog T-Shirts I was so happy with everyone and every shirt! I will ALWAYS BUY our shirts at Big Frog! You biggest fan! Lauras Cleaning 4U LLC
These folks think far beyond just printed shirts. Their focus is on your image. If you have less than 2 seconds to get someones attention you need the advice of Big Frog to get it done the right way. Absolutely the best in their field.
Awesome business!! Above and beyond! Quick. Reliable. Easy to work with. Personable. Definitely deserve the 5 stars! 😃
Shirts were of good quality and exactly as I ordered. Cost is very affordable. My order was completed and shipped on a very timely basis. I recommend Big Frog T-Shirts to anyone needing quality custom shirts.
Was greeted very nicely, was educated on all the services and products they offer, walked out that very day with an order and had it in my hand the next day! Was very satisfied with the cost, time, and end results of my order!
Customized Cleaning ordered company shirts from Big Frog Custom T-Shirts they were great. We were met by employee who created our custom shirts, placed the order and it was a great experience. Will now order all of our shirts, aprons, jackets, etc., from Big Frog. Great Experience and worth the reasonable price. Thanks Lynda Reed, Owner of Customized Cleaning
I really liked how everyone was so willing to help me with my order. The staff made sure I had what I needed and that it was completed in a timely manner. Your prices are also very competitive!
Love being able to bring in our own items to have logos be placed on. Also LOVE no setup fees. Price is VERY reasonable.
They are friendly and they help you and make sure you happy with what you are getting before you walk out the store I would tell everyone to go there cause they are great at what they do
So happy with the quality of work produced by this store. The staff is amazing and very polite. I have given so many recommendations, and I will continue too.
Big Frog was great for t-shirts in a hurry. The ladies that helped me were fun and enthusiastic for my vision. I would definitely use them again.
The staff is always so friendly and helpful! The turn around time is fantastic and the prices are very reasonable. I have used them twice and plan on using them again in the future.
Wanted to get a shirt printed up for my company they said it was a 24hr turn around thats a joke!!! Brought my logo in on Friday with a polo they said that the logo wouldnt work, sent them another logo on Saturday morning said they would get it done. Called on Monday they didnt touch it said they needed another $10 for a rush job and that, by the way, they actually dont work on Saturday they just take orders (peoples money) and actually dont do any real work. So needless to say the tshirt I needed for the commercial Im putting on TV tomorrow is a no go. EPIC FAIL BIG FROG.
Big Frog has been a great partner for our softball team. Very helpful staff with short lead times. High quality t’s, hoodies and sweats every time.
Big Frog is awesome! I had a design for a baby onesie to announce our pregnancy and they made it happen. I worked with Brandy and she was so helpful and patient (our design took a little while). I live in south KC so it was about a 25-30 minute drive but so worth it. For one custom onesie it was just under $22 and I think thats completely fair. So so glad I went with them and I will definitely use them again. Seriously cant say enough!
Very friendly staff. Product was exactly what I needed. Got it in a very timely manner.
I had a great experience with using Big Frog. They were able to design a few shirts for me while I was in a time crunch for a race, and was in charge of making shirts and didnt have the time to do them myself. I will def be using them again in the future! I also appreciated the affordability in the product! thank you for your time!
Friendly Fast service. Very helpful answering questions about future orders
Awesome! Super nice people. Knew exactly what they were doing, and how they could help me with my complex design. Will definitely be back and would definitely recommend.
Phil and his team do exactly as the promise. Whether you want printed shirts or a logo embroidered, these people can get it done. Locally owned too!
Fast and easy! Great result! My family loved these shirts. Would definitely use them again!
Loved the store and the girl who helped me...will tell other to go there!!! youll love them, too.
Fast set up, perfect work. Great service. You have amazing employeesMartie K
Amazingly quick . . . within two days the item was delivered with a day to spare and the quality was exceptional. Will definitely use Big Frog again!
Steve and his crew can really help you with about any job! T-shirts, jackets, team logos on items, etc. I would recommend him highly!
The people are very helpful. An the shirts are reasonable an good quality. I would use them again
I have ordered from Big Frog three times. I am about to place more orders from them for our school. They are fantastic graphic design artists, patient, awesome customer service. The turn around time is really unbelievable. I love this business.
Order shirts and pullovers for business, they always deliver an professional product in a great time frame. Would highly recommend.
The product is decent, however, the shirts were delivered at two different times due to another store having the equipment to print white on black. The promised delivery date for the first set was early, however, the delivery date for the white on black shirts was a day late.
I have just recently been working with Phil, Casey and the staff at Big Frog in Independence, MO. They are very creative, talented and willing to please the customer. I would HIGHLY recommend them for your local printing needs. Keep up the good work!!!!
Fun, Fast, and Affordable. Design your own shirt or use one of their designs. They will we even help you create a custom design for free. Once you know what you want okn your shirt, it prints in just a few minutes. It was so fun to walk okn and make a custom shirt with their help.
Had a very good experience at Big Frog. They did an excellent job of adding a name to the back of my shirt. It was a very quick turn around. Was very happy with my experience.
I needed just 3 very large shirts printed front and back; we couldnt find anyone who had the very large sizes until I heard about Big Frog! We emailed the graphics and got the shirts within 24 hours! I will definitely return here in the future!