Great experience! I bought two 19th century portraits that will look amazing over my fireplace. The shipping was extremely reasonable at only about $34, and the paintings were expertly packed. Thank you!
I had a great experience with Ripley auctions. The cost of the in-house shipping was about one third of what I expected to pay. The items were exactly as described and packed very carefully for shipping.
I was just quoted $2000 for my 58 inch (authenticated), 54 grams of 18kt gold Carlo Giuliano necklace. This is less than 1/4 of what every other auction house has given for a reserve estimate. So hard to take this seriously. They stated worth gold weight only ( even that, their calculator must have been broken ) So anything that has any historical value perhaps just stick with the big guys
Extremely attentive and helpful team - I will look forward to doing business with Ripley Auctions again in the future.
Item bought exactly as described,very well packed at reasonable cost and quickly shipped. Auction buying as it should be.
Worst customer experience Ive ever had. Items never arrived (cca. $6,000) and after 4 months of struggling, they unblushingly ignore any claims for a refund.
I have always found Ripley Auctions to be professional and very, very helpful. Great staff.
I cannot say enough good about the people involved with Ripleys. Their shipping policy is horrendous, on the other hand. Minimum $20 shipping is reasonable. What is not explained is that all shipping costs are ADDED to the $20. I purchased a paper Russian box, 2 X 3 approx., for $50. And was charged $31.00 for shipping. It would have to be an extremely large item that I couldnt live without before I would bid again with Ripleys. Smalls, there is absolutely no way...I cannot find another way of responding to the owners response. This package was 6x6X6 and weighed 8 oz. You are not doing yourself, and definitely not your clients, a favor using UPS. $22 UPS (which includes $100 insurance so Im not sure why Im being charged an additional $1) when you could use a Medium Flat Rate USPS at $14.35. Which includes insurance up to $100. $3.00 for materials when you get them free from USPS. And $5 handling on top of the premium paid for buying (but I would pay that for the time, I guess). Anyway, my point is youre shooting yourself in the foot if you continue to use your current shipping method once clients realize what I did. I paid $31 and should have paid $19.35. Youd never have heard a word out of me...
This is an unprofessional auction that jacks up the price of shipping. When I sent them a message I received no response. I bought 9 magazines for $10 and got a bill for $37. Stay away from this unethical auction company.
This auction is also a bunch of liars. They claim it costs $25 to mail 9 magazines which is false. It doesnt cost $25 to mail magazines that are eligible for media mail which is $4 or at most $10 for priority mail. This is an unethical auction that works up a shipping invoice so be very careful bidding.
Really helpful great customer service .
Awesome