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Reynolds Body Shop, L.L.C.
4325 W Washington St, Indianapolis, IN 46241, United States
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Reynolds Body Shop, L.L.C.
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du
Review №1

I’m highly impressed by the work done on my car. These guys did a terrific job with my car. Mr Roy the owner knows the business so well and he was also very kind. It feels like the car never got in a wreck in the first place. I’ll come back again whenever I need body repair and I’d highly recommend to anyone in need of body work repair.

Ni
Review №2

Roy, your familys body shop was a blessing to me. Very pleased with the way i was treated and the work done...also the little extra repair on my diy paint fudge up. I am quite impressed, and i will refer you to anyone in need. Thanks for the great service!

Ke
Review №3

I got in an accident and needed the front of my car fixed. I called them a couple of times throughout the process and they were always so nice. My car looked amazing when i picked it back up.,great quality works and amazing employees. Definitely recommend and will be using them in the future for any repairs.

Sa
Review №4

Received are vehicle back in timely manner very nice and professional greeted with smiles and thank you

Th
Review №5

The good: Body guys and mechanics are great. Car came back basically new and all the panel gaps and body lines are correct.The bad: Their paint guy needs to slow down and/or be beaten with a hose until he cares about his job again. Between the pretty severe runs and the bad masking and overspray inside the door its clear he was in a rush. Unfortunately this is where a lot of body shops fall short because a good painter is hard to find because the good ones have their own shops or demand what theyre worth. If I had noticed the flaws earlier than I did I would have taken it back for a correction but Im not the kind of person to come back a month later asking for free work. Its my fault for not doing my due diligence and fully inspecting the paint earlier but the overall work was so good I didnt break out the laser eyes until I went to detail it weeks later.Also now my mirror (that they replaced) doesnt return to the original position after exiting reverse but I usually have that disabled anyway so its just a minor annoyance. More annoying is that now the mirror just goes straight to the bottom when I use the memory function. Just another thing I didnt notice quick enough and will have to fix/have fixed.Overall Id recommend them any day if you dont need paint unless theyve gotten a new guy in the past 6 months. Service was great, people are friendly, and aside from standard body shop delays I was pleased with the work. Just tell the paint team to slow it down a bit, I know things get hectic but fixing mistakes is more costly than slow labor.

Ba
Review №6

I was rear ended a few weeks ago. Reynolds performed the repair. I am extremely happy with the repair of the backend of my Traverse. The paint matches beautifully. You would never know I had ever been rear ended.

Ke
Review №7

I went to pick up my vehicle to notice that it was clean inside and out. I understand that this was something Reynolds Body Shop didnt have to do. However, the complimentary service is one that probably sets them apart from other body shops. Also, my vehicle looks brand new and friendly service. I truly appreciate it! Keri Calhoun

Co
Review №8

This place- what can I say. Saved me everything. Little late on making this review, but I would recommend this place in a heartbeat. I have progressive insurance and I feel I was taken care of to the moon. The timing was a little off but wasn’t the fault of the shop and they kept me in the loop the entire time. I have never had such quality service and now my car really does look brand new. Sending everyone who needs repair here 💜

Ma
Review №9

In the past I did use them and will say they did an excellent job and the person I dealt with last time went over and beyond to get my business Thanks!. I go this morning to get an estimate and the guy I was dealing with acted like if I was wasting his time didn’t even take the time to give me an actual legitimate estimate. It’s ok I went elsewhere, I got treated with respect and someone else is getting my business.

J
Review №10

Super friendly, very organized, excellent service, and fast repair work! My car looks EXCELLENT. The lobby area is inviting, and you feel at home. I HIGHLY recommend them.

Ge
Review №11

They do very good quality work. When my work truck was damaged they had it fixed in a few days. Cant tell it was ever hit. The owner Roy is straight up and honest. Knows the business well. Would return again and recommend to anyone needing body work.

Er
Review №12

I just moved here from Florida and of course with our luck a car backed into us. I googled a body shop near me and this is the first shop that came up. I went there and immediately someone greeted me and I was in and out with a quote. Well I just picked up my car and I’m absolutely amazed by how the car looks. It literally looks brand new as if it just came from the dealer. Even the inside was clean and shiny. I don’t believe there’s a body shop in Florida that could top their work and professionalism! Definitely would refer the entire Indiana state to them! They are definitely worth every penny and more!

Br
Review №13

I would give 4.5 stars if I could because my only issue was with the receptionist. The body shop did an AMAZING job and even vacuumed out the whole car since I had taken everything out. They finished replacing my hood, bumper cover, grill, and one headlight in 2 days. The receptionist was a bit lacking. They were remodeling their office which I understand can cause certain things to fall through the cracks but she repeatedly had issues with pulling up my estimate, marking my appointment down, and leaving me a voicemail to let me know my car was ready. I could have had my car much sooner but I was still very happy with the actual work that was done to my car.

Ja
Review №14

First rate work. Very personable friendly employees. Would recommend 👌

Er
Review №15

Let me just say there is no other body shop greater than Reynolds Body Shop. They have wonderful customer service. I have had a few cars repaired by them and each time Im amazed by the quality of there work. They also clean your car inside and out makes you feel like your getting a brand new car all over again. Thanks for everything I really appreciate you guys!!!

Li
Review №16

Kind, professional, efficient, and excellent work. Highly recommend.

Mr
Review №17

I was referred to Belle Tire I thought that they shop does lift kits until I arrived at the place they said that the only thing they do is collision repair like accidents so this is not a good place for me to paint my rims or paint my car they will not do none of that they only do collision repair that was a big bummer for me I was really hoping to get my rims painted or my truck lifted. But I know where to go if I ever get an accident

Jo
Review №18

Best body shop I’ve ever used! Going there for life! Thanks a lot guys!

Ro
Review №19

They do amazing work. Wouldnt go anywhere else. Just good people!!!

Se
Review №20

I can’t say enough about Reynold’s Body Shop and both the quality, expedience, and the down home friendly atmosphere of this family owned business. I met with the owner who shook my hand, assessed the damage himself, and returned my car better than I imagined considering that no parts on the body were exchanged, just repaired. They under promise, over-deliver, the pricing is way better than fair, and they vacuum cleaned the inside of my car just because (they do this for all customers). I’m very thankful that I found them, they have a customer for life!

Ia
Review №21

Tim G. got me squared away real quick and working with them was super easy. Would definitely recommend to anyone looking for a quality body shop!

an
Review №22

Did a great job on my get. Very friendly an helpful staff. Will use them agin

Ju
Review №23

Roy and the crew do fantastic work. Great communication through the entire process. Couldnt have been happier, car looked brand new again. Thanks so much!

Ma
Review №24

Roy and has crew did a great job fixing my car.

Es
Review №25

Ben is great to work with, answered all my questions and fixed the front of my dad’s truck leaving it spotless. Just like new as it was before. This is the second time we come here and their work is great. We know where to go back if any future issues.

Ch
Review №26

Just had my suv repaired with this company and they are fantastic. Did a great job and the people are nice:

Ma
Review №27

Reynolds Body Shop did a great job on my vehicle! I am immensely pleased with the courteous staff. I would highly recommend their service’s!

Na
Review №28

The service and quality of Reynolds Body Shop is fantastic. I had to have my truck repainted and it looks brand new! If you ever need your vehicle redone with any of the services they offer here, I highly recommend coming here.

Ho
Review №29

Very personable, locally owned shop. Definitely recommend. Prices are good.

Su
Review №30

Excellent work and service. Reynolds has worked on my brand new cars and my vintage cars and work is always excellent.

Jd
Review №31

Very friendly and courteous I will go back

Bi
Review №32

10/10. After getting hit my insurance company sent me to Reynolds, beyond satisfied with their professionalism and work. From start to finish they were nothing but helpful.Then I got my care back and it came back looking brand new. They went the extra mile by cleaning the inside as well. Would recommend to anyone!

He
Review №33

Best body shop in Indy

Ra
Review №34

I have been coming to Reynolds body shop for years and wouldn’t go anywhere else. Not only do they have amazing customer service but the workmanship and attention to detail is by far superior. When you do business here you are dealing with the best in the business and will never be disappointed!

Jo
Review №35

Great results, good job

Ch
Review №36

1st class shop! Theyve done Custom paint for me and Factory OE. Ive taken several of my vehicles there. Roy and his team really go the extra mile.

Ja
Review №37

Excellent customer service and work! Will use in the future, and recommend to anyone needing body work.

Sh
Review №38

I am new to Indy and when my car got backed into I had no idea where to go. I could not have asked for a better experience! I stopped in for an estimate and the owner himself did the estimate. Roy is so kind, informative, and quick! Their estimate was extremely fair. They aren’t out to overcharge but don’t let that make you question their work. My car never looked better! Not only did they repair it (can’t tell it ever happened - paint matched perfectly) but it was fully cleaned! Can’t say enough great things about Roy, his staff, their work, and my experience. A family run gem!! I highly recommend!

Ju
Review №39

When I got into an accident and the lady at fault had no license or insurance I thought I was screwed!!!! Every one kept saying it would take them weeks to get the work done. They had my car back to me in 5 days with a lifetime guarantee. I couldnt be happier🥰🤗😊

Ju
Review №40

I had a car emergency and they were polite, efficient, and had my car back to me before I could even miss it. They had extremely fair pricing. I definitely recommend them!

Da
Review №41

Wow !!! Just wow !!!if your looking for that WOW factor from a body shop then I promise you can count on Roy to deliver nothing less then just that!!! I started doing business with Reynolds 24 years ago when his father owned this place. I had him paint my first car ever and I loved it then and after all these years I Love it just as much of not more now !!! In my book Reynolds is the only body shop in the city you can trust !!! Thank all of you at Reynolds for everything

Ka
Review №42

My car got hit by my neighbors pizza man and I dropped it off at Reynolds and the process was super easy and quick. They dealt with the insurance directly and when I got my car back it looked amazing! They also cleaned the inside which was an amazing surprise! Best body shop around!

Da
Review №43

The people there are the best at what they do.Always very professional and great work done there.

Je
Review №44

Friendly, transparent, professional

Da
Review №45

Great service, these guys handled the entire process from start to finish including dealing with the insurance company. The work is fantastic and the time from drop off to completion was amazing. Their friendly staff kept me up to date throughout the process. I highly recommend this shop for your collision repair needs.

Ad
Review №46

The absolute best experience I’ve had with a body shop. Everyone is friendly and extremely professional. They make you feel right at home and at ease while taking care of your vehicle. My car looks amazing and brand spankin new. Their customer service is unmatched! I would recommend Reynold’s Body Shop to anyone and everyone.

Do
Review №47

Roy and his team are top notch. They do excellent body repairs and are very courteous and helpful. My Acura TL came back to me washed with the tires dressed, looking as good as new. I highly recommend them.

Mu
Review №48

Great place to get your car repaired

Ke
Review №49

Wow. This company and its owner Roy Jr. Really went the extra mile and helped to make my sons Scion TC look better than before the accident. He was great at explaining everything in detail, and he just landed a new customer should we need work done in the future. Thanks for everything, Roy! -Kerry

je
Review №50

Best body shop around 👍 I’ve had my 2010 mustang here a couple times and I am always satisfied with the work and customer service . Also something weird 🤔 after getting my car repaired my remote starter started working again and my check engine light went away ! It’s a miracle 😁 if this body shop was a church I would have my two young children baptized here thanks Reynolds and bless your crew and your family

An
Review №51

Oct. 20019 -- Took a 2008 Rav4 in for work on the front and back bumpers plus the driver side door was letting air in when driving. Front had been hit previously and was starting to sag. Back was damaged from backing into side of garage door. This was not an insurance job but my personal pay. I arrived without calling ahead. Talked briefly to the receptionist and then was given to a person for an estimate. Within 15 minutes I had an estimate. I dropped the Rav4 off later that day (Thursday) and had it back the following Tuesday. They do not work Sat or Sun so the whole thing took just over 2 days which is what they told me. The cost was exactly what the estimate stated and the work looks great. It is always satisfying to get service from a place that is straight forward and meets their stated estimates. I am very satisfied and will both refer people to their shop and take my future needs to them.

We
Review №52

Reynolds Body Shop was recommended by my mechanical shop when we had a car with a bad front end collision. We had the whole car repainted to match. They did an exceptional job on our car. It was worth the estimate. The car is still old, but the body work was like the car was brand new. Everything matched in color, no lint or grains in the paint, no scratch marks, parts lined up. Communication was very good and the shop works with high integrity. Always give them time to do it right and work with every crossroad/complication so the car is done right. Sounds like I was asked to make this review but I have never known them until now and will now recommend them. Thanks Ryan and the staff.

Je
Review №53

I am so impressed with Reynolds Body Shop. They were so friendly and quick to get me back behind the wheel of my car! Roy and his team did all the footwork with my insurance company and made this process such a breeze after my accident! I will definitely be recommending them for everyones auto repair needs! Thank you all again, so much!

Ja
Review №54

I was in an accident and they fixed my cars in two days the original time frame was three. Not only did they fix my car but cleaned out the inside for me. I was soo shocked! Also the receptionist scraped off my car since it was a frosty morning. Highly recommend!

Ti
Review №55

They went above and beyond to fix my car

Pa
Review №56

Great customer service and They do the best body work in Indy.

Ry
Review №57

The whole experience was great. Roy was quick to respond to my inquiry on their website. They were able to pre-order the parts I needed on my repair before I ever dropped my car off. I was able to get my car back same day. If I ever need body work done again, Ill definitely go here.

Ni
Review №58

First ever experience with a repair shop and could not have asked for a better one. Everyone went out of their way to make a difficult process as comfortable and streamlined as possible. Work and customer service were both top notch, would definitely recommend.

JE
Review №59

The people here are AMAZING! I was involved in a fender bender and so my co-worker referred me to them, which Im so glad she did because they did such a great job getting my ford fusion fixed. I took my car in got an estimate in less then 20 mins and then took it back couple days after that for repairs. I had my vehicle ready in less then a week and it looked perfect! They are so nice here and would recommend them to anybody! Thank you again Reynolds for all you did for me!

Li
Review №60

Looks like a good place to go. I ended up taking my car there, they have it now and I will add more later . I just wanted to add, they did a stupendous job my car looks brand new and I live 💘 💘 it .

Ha
Review №61

Worth every penny

De
Review №62

Had my MKX repaired at this shop and am so impressed with this business. Im pretty picky when it comes to my car, and they really took care of me. I would highly recommend Reynolds Body Shop.

Sw
Review №63

I work for the Make-A-Wish Foundation and Roy and the folks at Reynolds Body Shop were so amazing to work with on a car restoration wish we had. They completely overhauled an old beat up car into a shiny awesome restored convertible for a teenager who was battling cancer. The look on the kids face was so priceless when his new car was revealed to him. I encourage everyone to have work done at Reynolds. Class Act Reynolds!

Tr
Review №64

Very positive experience. This place is the whole package. Great people, and results. Highly recommend!!

Jo
Review №65

I just picked up my 2016 Silverado from Reynolds and I have to say Im highly impressed. Not only was the quality of work top notch but they got it done in the time I was quoted and when I picked it up the inside/outside was completely detailed. Seamless work with the insurance company, I dropped it off and they did the rest. Outstanding!!!

Ch
Review №66

Met with the owner this morning and its not often you get someone who generally cares about your situation. After our discussion and the owner learning more about my needs it was best (for now) to leave the vehicle Ive been restoring as is. He could have taken my money, but he actually listened and suggested that I stop putting money into the car as far as the body goes. I greatly appreciate the advice from another #smb owner and I look forward to our business relationship for my vehicles moving forward. Thanks again for the time and chat today!

Mi
Review №67

They gave me they didnt want to do it price on a paint job.

Ha
Review №68

My altima was hit by a semi truck and I brought it to Reynolds to get repaired. They were very professional and you cant even tell the car got hit! The paint all matches and its just like new.

Ma
Review №69

Reynolds body shop is the best! Time efficient, reasonably priced, and trustworthy! I have been there for multiple issues and have walked away so happy!

Ha
Review №70

Extremely knowledgeable friendly staff! I will recommend this to everyone .

Ja
Review №71

I just picked up my truck last week to have work done for a third time, all separate circumstances on that particular truck, but my fourth visit overall if I include my last truck. I am very particular with my vehicles and may have what some would consider unrealistic expectations, but with that said, Mr. Reynolds and his staff meet and exceed my expectations each and every time. Honestly what impresses me the most is the customer service and respect Im treated with from the front desk, on up to the owner! Im always guaranteed satisfaction and promised if there is a problem it will be fixed. Its unfortunate that companies like this are few and far between, but its a sad reality so my only regret with my past experiences is not leaving an honest review sooner for an honest business.I dont recommend just anyone to anybody, people trusting my word means a lot to me. I have sent my two sisters, nephew, friends, and colleagues to Reynolds Body Shop over the last five plus years and would send my 17 year old daughter or 93 year old grandmother there without hesitation! Furthermore, I have never received feedback from anyone Ive sent there saying they were not satisfied with his work, and I know for a fact several of them have referred their family and friends to Reynolds Body Shop as well. If customer service and quality work are important to you, Reynolds Body Shop is an absolute no-brainer!

Er
Review №72

Roy and his team went above and beyond my expectations. I was in an accident. The work on my car was perfect and the service here is outstanding. I couldnt give Roy a better recommendation. You wont be sorry you went to Reynolds!

L
Review №73

Sent my car to Reynolds after being stolen and via a Geico claim. For as difficult as Geico was in resolving the claim and getting my car back to normal, Reynolds went above and beyond in their communicarion and refurbishing of my vehicle. Would definitely reccomend!

Ma
Review №74

My experience at Reynolds has been exceptional! I am honestly without words. Great place and I highly recommend.

Ha
Review №75

Timely service with impeccable quality; we will certainly be returning with any future repair needs!

Vi
Review №76

A short time ago I discovered that my Subaru, which I purchased from Reynolds, was side swiped while parked at my apartment. I considered it cosmetic, but on second look, realized the metal fender had been compromised and the tire had been hit as well. I didnt feel the car was safe to drive.I have a hard time trusting anyone with any of my belongings, let alone believing Ill have them taken care of, but Kelly, Cory, and the rest of the crew at Reynolds Body Shop treated me like nothing less than family!!!!They guided me through the entire process. including valeting myself and my wife to and from the rental car affiliate! They were very diligent and thorough, touching base as the process went on, and when the insurance company decided to get pushy with me about getting the rental back, they offered to take care of it for me! They stuck up for me!I have never felt more comfortable with this type of process ever, and I would encourage anyone to bring their repair to this shop because you get more than just your car back show-room new - you get treated like a human being!

Hu
Review №77

I had a quarter panel job to do in my Infiniti g35. They did an excellent job Im you cant even tell it was ever damaged. Good service with excellent work and they get it done quickly. And did an amazing detail to my car whenever they finished well worth the money ide recommend them to anyone

Sc
Review №78

Professional service from start to finish! Excellent workmanship, I would recommend Reynolds Body Shop to anyone!

Br
Review №79

Very professional body shop. Went above and beyond for my vehicle I brought in after being side swiped. Highly reccomend

Sa
Review №80

Great service. Only order a drink. Clean restaurant.

Mi
Review №81

Painless experience and awesome work!

La
Review №82

Great workmanship, family owned from generation to generation. Totally committed to customer satisfaction. A+++++

Am
Review №83

This company goes above and beyond. I highly recommend Reynolds and if ever needed, I will definitely go back without hesitation.

ca
Review №84

Awesome customer service! Perfectly matched my bumper with the color of my car

Je
Review №85

Nice people, kind!!!

Mi
Review №86

Highly recommend. Excellent services and great staff.

Gr
Review №87

Roy is about as good a guy as you could hope to work with and him and his guys do terrific work at the best rates around! Ive went to him twice, once for a door ding and once for a paint job; both times I couldnt have been happier with the result!

Be
Review №88

I had my car backed into. The front bumper, grill and hood all had damage. Reynolds Body Shop had it all repaired in under a week. It was during 4th of July too, so I expected it to take longer given the shortened work week. When I went to pick up my car it looked good as new and they had cleaned and detailed the inside too!

In
Review №89

Excellent work

Wa
Review №90

Done business there 20 years ago,with lil Roy and again a month and half ago,both vehicles looked brand new again,highly recommend shop!

De
Review №91

Not a cheap place but quality never is!!! Roy will definitely take care of you.

Se
Review №92

Outstanding work!!! Reynolds Body Shop is professional all the way around, and is my choice in the future for repairs or upgrades

Ry
Review №93

Best service you could ask for. Roy doesnt have the most intelligent people fixing things, but if something goes wrong he goes above and beyond to make it right.

Ju
Review №94

It does not get any better than this place!!!! Work is amazing and the customer service is second to no one!! Thanks ROY!!!

Aa
Review №95

Great people and hard working

An
Review №96

Nice and polite. Great service.

Ja
Review №97

Went above and beyond. They took care of everything and more. My truck is nicer now than in was before the accident.

Mi
Review №98

Did great work on my car

Ch
Review №99

Great work every time

la
Review №100

Amazing work! very satisfied!

Information
44 Photos
100 Comments
4.9 Rating
  • Address:4325 W Washington St, Indianapolis, IN 46241, United States
  • Site:https://reynoldsbodyshopindy.com/
  • Phone:+1 317-243-2372
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto dent removal service
  • Auto glass shop
  • Auto painting
  • Towing service
  • Window installation service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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