I called Sharps Automotive after my car started making an unusual noise near the radiator fan. Dustin answered the phone, asked me a few questions, and told me that although they were slammed, I should bring it by. I walked into the shop and Dustin greeted me. The phone rang, he apologized for the disruption and spoke to the person for a moment. After getting off the phone, he mentioned how much he appreciates the person who is normally there to help customers. His true appreciation for one of his employees/teammates was all I needed to hear to know I wanted to support the business. He dropped what he was doing and checked my car out. After maybe 5 minutes of inspection, he told me to leave him the keys and that he would have it fixed by closing time. He called me 30 minutes later and had already identified the problem as well as one that was going to be an issue in the not too distant future. Dustin gave me options for how to proceed and then had my car fixed within a couple of hours. Other auto shops I called couldnt get me in for days and required me to leave my car with them all day long. Dustin got me in on short notice, identified the problem quickly, and then fixed it (quickly) for a fair price. I will use Sharps Automotive for all of my vehicle repairs moving forward.
Very honest. Talked me out of things that the dealership said I needed.Told me it was a waste of money.Great people to deal with.Highly recommended.
Came in for a power steering pump and was quoted $352. Got It back the same day and only paid $310. Not bad. Will come back here for things I cant fix.
Went to the west 30th location. Dustin did excellent work on my 2005 Acura TL. He kept me informed about the services that was needed and options. This is my new repair shop. Thank you.
The service was good enough but they sold my personal information to SiriusXM without my consent and that is a major trust violation to me.After getting my car serviced I began getting direct mail to my home from SiriusXM referencing my name, car and my recent visit to Sharps, so the information was clearly given.
Professional mechanics. When a problem is beyond their scope they can refer to some who can address the issue.
Always a pleasure doing business with sharks automotive
Good clean friendly. Dustin did a great job of fixing my air conditioner.
They are GREAT !!! Going home to Virginia from Illinois - wheel bearing in drivers front tire went out. Said they could fix it right then - would take about 1 1/2 hours. They had it done in less than an hour. Pricing was real reasonable. I would definitely give them all my business if I lived in the area ! ! !
I love them Dustin is the best only car shop that i deal with
ASK FOR CHRIS!!!!! GREAT GREAT CUSTOMER SERVICE!!!! CHRIS EAS SO HELPFUL AND VERY KNOWLEDGEABLE ABOUT PURCHASING A VEHICLE FOR FIRST TIME BUYERS LIKE MYSELF!!! I WAS GREETED WITH RESPECT AND TREATED LIKE A LOYAL MEMBER OF THE FAMILY ABSOLUTELY RECOMMEND THIS PLACE ASK FOR CHRIS!!!!
Quick easy done Im happy great crew
Excellent service!! Staff is great, can not ask for better service.
I always get excellent service at Sharps Automotive. They are straightforward, honest, use top quality parts, and have fair prices. The shop is clean and neat, too. I will continue to recommend that people choose Sharps as a cost-effective alternative to a dealer for service. I have been using them for many years for all of our cars. They do simple stuff to the most advanced. Glad to have them in my toolbox.
Their real people From the mechanic To the reception An owner. No price gouging. Thanks for being Real😃
Brought my 1996 F-250 to Dustin after the engine seized. He gave me a great quote over the phone that beat his competitors prices by thousands of dollars.He was very quick to respond to my calls and questions and finished the job before the timetable he gave me.My truck drives like it did 20 years ago. I have since taken the same truck back for other miscellaneous fixes and each time is as great as the first.They have a lifelong customer in me. In a day and age in which were inundated with overpromises and under delivery, its nice to know businesses like Sharps still exist.
Great customer service
Live three hours away, was down in Indy for the weekend. My truck blew a spark plug out the side of the motor on a Sunday night. With no shops open I only had reviews to go by. This place didnt let me down. I dropped it off with my keys and a note, then went home hoping that they could do the work, and do it at a fair price. I was warned by a local mechanic friend that this could be a very expensive repair, and it would probably take the shop a few days to get to it, but not here. What I feared would be well over $1000 turned out to be only $260. I was hoping I would be able to pick it up by the end of the week, but instead I picked it up the next day do to their speed. I felt so much trust in them because they could of told me anything and in my situation there wasnt anything I could do but accept it, instead they took the time to explain everything to me and didnt try to do anything that didnt need to be done. I felt so much trust in them that I then gave them a list of things to do. They did a great job fixing my truck and giving it a tune up. They got it in quickly, did a great job at a great price. My only concern is now my new mechanic is over three hours away from my house, but to me its well worth the trip. Will be doing business with you again. Thank you
Customer service is exceptional as well as there ability to repair your vehicle. Their reviews and scores reflect that they are a above board auto repair shop.
Dajwan made buying a car such a breeze! Best experience ever, great cars, great price and willing to work with you! Thanks Sharps!
My Toyota Tundra was having eclectic problems I took it to several mechanics. Finally I found Sharps and they fix the problem when a couple hours. They were friendly and gave me my veterans discount. I was most happy because I have been trying to get this problem fixed for over a month and Sharps fixed it in just a few hours.I would recommended everyone go there
I would recommend Chris to anyone having car issues for a lifetime!!!! He has not only kept his word but went outta his way to do a good on my 69 Buick skylark every time I bring her in lol (she has a name ) . As a women I have never had the feeling of being taken advantage of because I don’t know car stuff with Chris. He’s a really good person & you can tell that by working with him. His shop is really nice as well as really clean ....not like the many other local shops I’ve been to. Although he’s usually busy he is definitely worth the wait .
I had unexpected car trouble and found Sharps online, taking a chance on an unknown place and I was so glad I did. They got me in and repaired my car the same day. Price was fair and reasonable and I appreciated the great customer service. There are a lot of auto repair shops that try to gouge money out of you for repairs, but I don’t get this feeling with Sharps! It was such a relief after a stressful day!
Sharps Automotive is one of the best, if NOT THE BEST automotive and repair shop in Indiana!! They take their time, which I LOVE because no one likes a rushed job, they are thorough and effective with their work! Dustin, one of the workers, is the best and very knowledgeable about cars and how to fix them to run to the best of their ability! If you ask me about this place, I will tell you every time, that they are the best and would recommend them to anyone! They also run a very clean facility!! If your car needs work, GO TO SHARPS!!!
We were coming from 2 hours away and I had called several places, they were by far the most accommodating and understanding. They ordered the part our vehicle needed and had it ready when we arrived. They charged exactly what was quoted, with more than reasonable labor, and let us know what would need attention soon even though they knew we werent from there and wouldnt be back.
Great honest people
One of the best in the city.
Prices are competitive and reasonable! Staff is very friendly. Actually prices are great! This WILL be my mechanic from now on! They had given me a quote and even after taxes, it was $30 cheaper than the quote they gave me. My jeep is running even better than it was before I started having certain issues with it. Special shout out to Charles and Dustin. I appreciate your customer service,work and expertise!
Excellent service & friendly staff. very speedy! definitely recommend!! my vehicle was in and out in no time and the cost super reasonable! thank you so much guys!!
Awesome service! I came in from out of town and heard a strange noise in my front end. Dustin checked it out without an appointment by taking it for a test drive and looking at the problem. He assured me the car was safe to drive home and when I asked how much to repair, he offered a very reasonable price. Still deciding whether to do it now or wait. The shop is spotless and comfortable. If I lived here, this would be my go to mechanic.
I chose this repair shop because of the great reviews and the close proximity to where I work and I was not disappointed! Dustin was very easy to work with and was up front about the cost of the repair to my vehicle. After calling around to other shops in the area, the price I was quoted was also more than fair. I will definitely bring my car here again if I need any more work done.
I’ve been going to Sharp’s Auto Repair for about a year for small to medium repair jobs -- oil changes, A/C, brakes, shocks, and other miscellaneous problems that occur regularly on vehicles. Each time (over 10 visits), the overall experience has been great. The problem is diagnosed correctly and an estimate provided, then the repair is completed efficiently and at a lower cost than many other places that I had previously been using for auto service. The manager, Dustin, is very knowledgeable and is accommodating to my schedule. Many times, the work is done over a lunch hour and I’m on my way back to work (with a little prior scheduling). The location could be closer for convenience but don’t mind driving the distance for the great service ….. A gem of a business in Indy!
Dustin was friendly, knowledgeable, and helpful. He diagnosed my problem quickly and put in extra effort to give it a long-term fix--all done quickly and for a great rate. Sharps may well be the best experience I have had with an auto repair shop, and I would recommend it to anyone.
Lowest price around with great service. Dustin was great
As a customer, I couldnt have asked for a better service than what I received from Sharps Automotive. Sharps provided me with an excellent and timely service at an honest price. I recommend Sharps Automotive to anyone who is in need of automotive repair services.
OMG THE FOLKS HERE WERE PHENOMENAL!! From your initial interaction on the phone with Jayda whose chill dte attitude creates a relief thats unexplainable.. The chick rocks!! BUT DUSTIN the mechanic REALLY brought it full circle with his honesty and genuine knowledge of cars, especially foreign models...
They recently diagnosed that my radiator was leaking and charged me approximately $700 to change it. After a week, my radiator was still leaking. I went back, told them, and they rudely told me that they cant explain why it is still leaking and that was it. They didnt offer any other solution or refund my money. I am so sad.
New to the city and was recommended this place by a coworker. I can say Im blessed to have gotten the recommendation. Staff goes beyond what I always ask for to help me and are very amiable. Would recommend this place to anyone.
Excellent Black automotive repair shop quick, efficient, and courteous.
I brought my car in to get the air fixed. They told me what they would need to do and how much it could possibly cost. The were very knowledgeable and friendly. When they called me back to tell me what was wrong and how much it was more than what I was expecting. He explained to me exactly what was wrong and what they would need to do to fix it. I appreciated that he explained everything to me. I didnt feel like they were trying to take advantage of me. I would recommend this place to anyone getting their car fixed. They were GREAT!!!
Just great
I can honestly say the customer service is excellent. They have no issues answering any and every question about your car and will help you find the most cost effective solution. I would recommend this establishment to anyone.
Spoke and dealt with Dustin. He is awesome, very thorough. He found what was killing my battery the same day and got my truck back on the road in no time. Highly recommend and if need be I will be back!
One word, HONEST. Honesty is hard to find, unfortunately, but when you do, its such a piece of mind. Sharps has earned my trust so much so that I dont hesitate to recommend them to my family, friends or anyone!
Had the clutch and related components replaced along with the flywheel resurfaced on my FJ Cruiser. Service was fantastic, honest and upfront with possible costs, was around 35% less cost than dealership.Truck was completed within 2 business days and cant speak highly enough of them. Truly a honest mechanic experience thats missing with these franchise mechanic shops. Stop by and at least get an estimate. I dont trust just anyone with my FJ Cruiser and will continue using them!
Honest people. All that you could possibly ask for in a mechanic. I walked in and asked for a brake job on the rear end because I was hearing squealing when I applied the brakes. To me this was a sign of needing new drums, shoes, and all that goes with it. I was quoted at $230+ and was expecting to pay much more. Mr. Sharp called me later to tell me the drums just needed cleaning and adjusting and charged me a measly $60 for labor. I was very impressed by their honesty and I imagine many other places would have been happy to take my $230+ without telling me the real issue. Thank you kind sir. I will be back (hopefully not soon though).
Went in for a second opinion due to passenger side brake making noise. They were able to both diagnose and fix the problem all within a day. Very professional and prompt. Cost was way cheaper than first places estimate. Will definitely be returning to Sharps for my automotive needs.
Personable, quick service. Always fair pricing.
Great service and the customer waiting area is clean.
They always get to the issue of my vehicle problems. They have not charged me for fixing things they previously fixed. They have paid for my towing and made sure very issue and concern I had was fixed. I drive from Cumberland to here because they are so good at their jobs. I thank Chris and Dustin for everything they have done for us. You are forever my mechanic.
I had my girlfriend take my 2012 Honda Civic in because several warning lights had recently lit up in the car (VSA, emissions, power steering). Dustin called to tell me there was nothing wrong with any of those systems, but I was in need of some spark plugs and a new engine cylinder. I agreed with him because my engine would rev on its own while idling. He quoted me at $181 over the phone. However, my girlfriend said he charged her $282. I called him back to ask about the change and he apologized for the miscommunication. Dustin was serious about making amends and told me he would make it up on future visits if I decided to return. His honesty and customer service was refreshing. I will be returning to Sharps for my vehicle repair needs in the future.
I went to sharps to have my car fixed. They were very professional and honest. The shop was clean in the customer area. I would recommend anyone i know to get their car fixed at sharps.
Its hard to find a good mechanic that you can trust. I found that in Sharps Automotive!! They were straight forward honest did a great job replacing my motor and exhaust on my 2014 Silverado. It literally runs better than when i got it new. I had problems from the start with Chevy and their mechanics. Thanks to Sharps those problems are a thing of the past. I checked around and their prices were almost $200.00 cheaper for the same repair.
Sharps got me in right away and fixed my headlight issue. Price was great too. Would definitely refer anyone here!
Always fast, honest service with rates I can afford.
Great service fast. They gave me pricing that matched my prior research on parts and labor. They also did not try to sell me on work that did not need to be done. Would definitely recommend.
Great crew, great service, very competitive prices and a clean waiting area. What more could you want?Thanks for everything.
Having just moved to Indianapolis I was skeptical of any mechanic. Well, Ive never been more grateful than when I found Sharps. The location is easy to spot and conveniently near Marian University. I recently took my car there for a power steering leak and Dustin was not only knowledgeable, but his customer service was impeccable. I asked for him to go ahead and look at any other problems that Ive been recently having (i.e. battery, overheating). Dustin checked on everything and called me expressing what concerns he had, what he can do to fix it, and pricing. However, nothing he did was excessive and I genuinely feel like he wanted my car to perform its best at a price that was very competitive. All in all, if youre in the Indianapolis area and need a mechanic, Sharps Automotive is the best.
Really nice and took the time to explain everything thing to me. They even took me to work while they worked ok my car. lol I am truly pleased!!
Thank you for helping me this morning with my flat! It was really appreciated. Just earned a customer!
Outstanding service. Recommended.
They rebuilt my transmission and did an awesome job I would recommend this shop 2 any1 needing work done 2 their vehicle and they r so nice and explain wat u need and dont b over charging u
Honest, fast, excellent work, great service! I would recommend taking your vehicle here for any service it needs!
They are all awesome. I love having them for my repair needs. Thanks!
I took my 2010 Mercury Grand Marquis in for multiple problems with the electric controls in the drivers door. I believe the employees name was Justin and when the problem didnt appear to be what he originally thought it might be, he did more digging online. What he found was a wire that had become detached and appeared that wasnt properly done at the factory. He reconnected it and all of the issues were solved. Great job!
Great customer service and car care❤ they are honest and timely. Chris, Justin know vehicles there is no other place i am taking my vehicle.🚗🚘
Good prices great service.
Where do I begin. Im giving one star for getting in for a speedy appointment. Ran more lousy after picking up our subaru from having 4 spark plugs replaced and oil and filter change. Ended up taking it to a subaru dealer and was told that generic plugs were put in, not specific for subaru parts, and that the 4th plug was not seated correctly, thats why it ran more lousy. Subaru placed it correctly and it runs much better/smoother, now not misfiring. I went to Sharps based on the reviews and a phone call ahead to verify working on a subaru vehicles. Stick to dearlers if you have ignorant knowledge of cars/foreign vehicles like I did. Money wasted...hundreds of dollars in labor at this place gone down the drain. Now we have to do it all over again. Sad.
VERY FAST AND EFFECIENT . WAS ABLE TO GET ME IN AND OUT. DUSTIN WAS VERY NICE AND HELPFUL. I WOILD RECOMMEND EVERYONE GO HERE!!!!!!
Prompt and great customer service
Only an Oil Change...
Sharps is the best there honest and only charge what they need to and there fast
My 5 stars might be deceiving because the service was not too difficult. At the same time the service and courtesy and price were great!
Good Service great advise friendly people
Great place to take your staff is wonderful
Job was done well and fast, but the price was unfair, 2 belt for $147, 1 belt for $111😒
Great Service
Once my dealer warranties expire, I wont any place but Sharps
Awesome service
I just called to ask how much a diagnostic for my car would be and they hung up on me
Awesome