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Ed Martin Honda
770 Shadeland Ave, Indianapolis, IN 46219, United States
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Ed Martin Honda
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Le
Review №1

After using this place for my auto purchases and its services, I will NEVER return to this place! Over the weekend after experiencing a frightful moment while driving, my kids and I ended up stranded alongside the interstate and all as a cause of the shoddy mechanics who work at this service shop, who improperly completed my oil change 3 months ago by not ensuring that the drain plug was securely and properly tighten.As a result, I ended up with my car covered in engine oil, a $600 bill for towing, and the service needed to fix their trashy work.

Ab
Review №2

Not only was this my first time buying a brand new car, but I actually got into a car accident and my car was totaled last week. I was incredibly stressed out, but Jesse Bailey made my experience so great. Not only did I find the exact car I wanted, but as a first time buyer he made everything very easy for me. I never felt pressured and I felt very confident knowing that he wouldn’t just try to sell me anything. I ended up leaving with a brand new 2021 Honda Civic Hatchback Sport! If you’re ever looking into buying a Honda I would recommend visiting this dealership and asking for Jesse, he will take care of you!

Ki
Review №3

Had a wonderful experience purchasing a new vehicle from the dealership. There were no pushy sales tactics, everyone was great to work with. We worked with Jerry Uwotah on getting the right vehicle. He made us feel welcome from the moment we met him. He was great to work with the entire time and would definitely recommend asking for him!

Ch
Review №4

My husband and I had a fantastic experience yesterday purchasing a Honda civic yesterday from this dealership. We worked with Jerry Uwotah and he was very friendly, made sure we were well taken care of, and never pushy during the whole car buying process. I highly recommend Jerry and visiting this dealership!

Jo
Review №5

Quick, Easy, Great Customer Service! I was looking to trade in my lease and begin a new one with Honda. I worked with Reggie Ervin, who got me a new lease at a lower monthly price within 24 hours. Reggie was great help and had phenomenal customer service. When signing my lease, I worked with Matt Patterson who was also extremely helpful and provided excellent customer service. Matt explained all of the options regarding further packages to add to my lease and never once pressured me into anything I did not want. It was obvious that both Reggie and Matt had my best interest in mind. I would highly recommend getting your next vehicle with Ed Martin Honda for the best prices and overall experience.

El
Review №6

Recently I have been looking for a Blue Honda Civic and it hasn’t been easy. Until today I called this location and Jerry answered my phone, with all my answers to my questions and had the exact car I wanted. Let me test drive a different color because the one I wanted is in the shop with a small fix. He was amazing from the jump. Explained every single feature in the car, tested out the features and was honest about absolutely everything. I am so happy with my experience! Ask for Jerry!!

Jo
Review №7

This was my first time walking to this dealership and Jerry Uwotah stood out. He helped us through the car shopping experience and truly had our best interest. He was knowledgeable of all the cars they had in stock and the features that came with it. This was overall a great experience and glad we have the car we wanted.

Ju
Review №8

I will never buy a vehicle from Ed Martin again. The first time I need service, I was told I had to wait 12 days. My entire dashboard lit up flashing warning signals and I had no idea what to do. I called them in a panic and was told they can’t even look at it for 12 days. I asked them what I was supposed to do. I was told I don’t know what to tell you, we are busy. He didn’t even try to help or assist in any way. My car has 27,000 miles on it and I am suppose to be happy with that! I called another dealership and was helped in a very professional and friendly manner. They also were booked out on repairs, but offered to help. My vehicle was repaired and I was very thankful for their help going over and beyond. It can be done if you want to make the customer happy and work with them. The service department was terrible and could care less.

St
Review №9

Matt and Jerry were great I liked working with the both of them! I would def recommend coming to this EdMartin Honda! Thank you for your service. I love my brand new ride!!!!

Se
Review №10

Jerry and Kolbie have been amazing in helping with our vehicle search. They found everything we wanted in a vehicle. Highly recommend

Ke
Review №11

Dorian was terrific! He was not only very professional and knowledgeable but he also treated us as friends! My daughter bought her first car on her own from Dorian and we felt as if he was helping his own daughter. Thanks so much, Dorian! From one parent to another, I so appreciated your personal touch, patience, and kindness!

Sh
Review №12

Jerry Uwotah is an awesome salesman, and Ed Martin Honda is a great place to lease a vehicle. My husband and I switched to Ed Martin Honda two years ago, and we wouldnt go anywhere else. The staff is very helpful and knowledgeable, and Jerry is a great salesman--friendly, fast, courteous, and professional. He helped me and my husband get cars that we love for a price that fit our budget. Im very pleased with our experience and appreciate their efforts to make the process of car shopping as stress free as possible.

Ha
Review №13

I purchased my first Honda (2017 Civic Coupe EX-T) last week at Ed Martin Honda/Nissan in Indy. I’m a young woman who doesn’t know much about cars, so I was a bit nervous about buying a (new-to-me) one.I worked with Blake, and he completely put my mind at ease. He’s super friendly and personable, very knowledgeable about varies cars and the car buying process, transparent about details, and best of all he wasn’t pushy!It was a very positive and smooth experience for me, and I would definitely recommend going to see Blake at Ed Martin next time you need a car!

Sa
Review №14

The people here are smart and kind. When I pulled up for service on my Honda Fit, 3 people greeted me and told me theyd be right with me. Very sweet. Kyle took care of my services and I was not very prepared (long night driving back from out of state) but he was patient and fixed all the errors. The man who shuttled me home was also really kind. Great people.

RJ
Review №15

My experience with ed martin Honda was great! my salesman was awesome, he didnt waste anytime in getting the car ...getting it ready for me to text drive was A-1 ...way better than most dealerships that I went too ....yes Im talking my Jerry Uwotah ! ....glad I went there when all the other were giving me the run around... . ..Ray Smith .

Je
Review №16

We drove from Cincinnati to look at a CR-V. Jerry was so patient with us as we were very particular with our wants and needs. He was amazing and we left very happy. Matt was a great manager to end the deal. I’d recommend them and this dealership to anyone.

Aa
Review №17

I had a great time buying the car I was wanting to get. Jerry Uwotah made it a wonderful buying experience and plesant at the same time. I would recommend anyone to go to Ed Martin honda and ask for Jerry Uwotah when wanting to buy a car.

Is
Review №18

Jerry assisted me to get my new car…good salesman to work with.. I recommend Jerry 100 percent

Ma
Review №19

Jerry was amazing! He helped me get into my dream car, making the process smooth and pain free. He went above and beyond. Shelly in the finance department was pleasant and very helpful. Great experience. Thanks guys!

Ju
Review №20

While buying our daughter her 1st car, we spoke with 8 different dealers, went back-and-forth in an attempt to get the best deal. My wife reminded me of her experience with Ed Martin Honda & Ron Hammer, specifically. Ron Hammer and the entire Ed Martin team came through like no other dealer could or would!!! She text Ron - 10 minutes later we were given the best deal, hands down, bar none, game over, crushed the competition! The delivery experience was incredible, professional and all of our questions were answered. They even had a bow for the delivery experience, nice touch Ron! Ed Martin Honda is a well oiled machine, Ron Hammer is a stand alone professional among amateurs! Ed Martin and Ron Hammer, world class!

Co
Review №21

Jerry Uwotah is by far the best salesmen we have ever encountered. He listens to his clients and helps them find the perfect car for them. He helped my wife and I find cars over the last year. Won’t go to any other person for our cars moving forward. Ask for Jerry!

Ch
Review №22

Great experience and exceptional customer service, we were helped by Mr. Chad Thomas who was able to find the car we wanted and delivered in a very timely manner was professional, transparent and followed up to ensure everything was okay after spending a few days with the car.This was everything we would expect from a car buying experience highly recommended!

Vi
Review №23

Reggie is the Best! He got my in a new a car in no time!!! Thank you! Awesome experience!!

Tr
Review №24

Always fast and convenient. Very profes-sional service

Mi
Review №25

I love my new car!!! Jerry made my experience super easy, answered all the question i had, and did not make me feel hassled to buying at all. Thank you so much

Je
Review №26

I absolutely recommend Ed Martin Honda to anyone and everyone! After having a very negative experience at Indy Honda, we called Jeff Drake, Sales Manager, and were able to get excellent service over the phone quickly and fairly. We were able to negotiate pricing, make our deal, apply for financing - all over the phone. Jeff and Matt Patterson, our salesperson, made the purchasing of our new 2020 Honda Civic Hatchback an absolute BREEZE! Again, cannot recommend and thank them enough!

Ar
Review №27

Jerry was the service rep that helped me and my daughter and she drove away with her dream such and is so happy. He was very helpful i appreciated all their help. 🙂

El
Review №28

Jerry is who you want to ask for! Hes the best!

Fa
Review №29

My experience at ed martin honda was a easy, quick, and convenient. Matt and dorian did a excellent job helping me finance a new used vehicle. Definitely recommend this place.

Ja
Review №30

Worked with Jerry O. He was fantastic. Process was quick. Driving home in my new car today.

Ph
Review №31

Just purchased another car from Ed Martins. Orlando Itza is highly recommended ! Honest, straight shooter and a friendly guy. He knew a lot about our Honda Ridgeline and was able to answer all questions we had !The truck was spotless and a tankful of gas when we picked it up. Do yourself a favor and give Ed Martins dealership a look. Ask for Orlando Itza !Phil & Chris

Cy
Review №32

Great oil change, tire rotation and wash.

Ka
Review №33

Jerry Uwotah was very helpful when I went to get my new car. He is a great salesman and helped me find the perfect car.

Je
Review №34

Pleased with experience here. Was afraid that service on our van was going to be outrageous (as it is typical at a dealership) but it wasnt. Was less than what I anticipated, and they were very thorough in their inspection on our van, and on their service. Will DEFINITELY use again if needed!

Ni
Review №35

Their customer service is on top. My husband and I always go to them to do maintenance in our car and weve never been treated so well. Jeffrey is amazing. Very professional, kind, give you all the details and information you need to know about whats going on with your car.

Ke
Review №36

Chad, Jeff, Dawn and Shelly were all SUPER awesome in helping me renew my lease. There were unknown hurdles that they handled without blinking an eye. I will continue to drive from MI to Indianapolis to handle all my car needs!

La
Review №37

I went in to purchase a vehicle. My sales person was Jerry. He was excellent every step of the way in explaining the process and showing me all the new and upgraded features. I left in a brand new 2021 Honda crv and I love it!

Mi
Review №38

The best there is. Professional in every respect. I would buy stock in that company today.

Su
Review №39

Service was okay. Way more expensive than other local Honda service centers for express services as well.

So
Review №40

Jerry assisted me in getting my second car pilot black Edition 2021 from Ed Martin Honda, highly recommend him.....go see Jerry for great deals!

Ro
Review №41

I I am really upset with this place I gave them the benefit of the doubt the first time they called me They had to look at my car and they could not find out what was wrong with it but I paid him the money anyway and then it still kept doing exactly what I told him it was doing so I brought it back to him again in six months later they tell me oh we figured out what was wrong with it and we’re gonna charge you $300 this time and will need to keep it just one more day and will have it ready for you tomorrow afternoon I said OK that’s great I can live with that I’m just glad you found out what was wrong with it. I still took it didn’t get upset I was glad they finally found out what was wrong with it and what’s the least get my car back the next day so no one calls me today so I finally called him 10 minutes after two and the lady tells me they’ve already left for the day no one told me anything about someone coming to get in the car and I don’t have any keys for you sorry so that means after everything is done I didn’t have the courtesy to at least call me and tell me they were going to have to keep my car longer they just assume that I don’t need my car today after they told me it would be done today and that they would call me so here I am with no vehicle no way to work I can’t believe that this is how they treat people I am really upset and after I pay them and get my car back I will not go back there ever again

Pa
Review №42

Jerry Utowah was my sales consultant and he was such a great person, so nice and he explained everything, had no questions at all because he explained everything, 5 stars to him!

Ja
Review №43

I had a great experience. I wanted a very hard to find version of the 2021 Ridgeline in a specific color and trim package (Radiant Red RTL-E). I looked for months and had absolutely no luck with dealerships near my home despite multiple promises to the contrary. When I found what I wanted at Ed Martin I called one day, drove over and purchased my vehicle the next, and it arrived exactly when I was told that it would.

Ty
Review №44

As a recent college grad, I was looking for a new vehicle at a reasonable price. Jerry and the dealership took great care of me and got me in and out with my dream car within a few hours.

Ja
Review №45

I love this place Every time I am treated very wellGreat serviced

Ge
Review №46

Great Professional Customer Service. Friendly and courteous service and cashier personal.

Wa
Review №47

I am very pleased with General manager & Redd from Honda. They went over and beyond to fix there mistake. I wrote a review about what happened on my Husbands account Rob Davis. And they did everything in there power to see that I was a happy customer. I can say I am extremely pleased with the outcome. I will be taking my car back to Honda. Thank You, WG & R.D

Ma
Review №48

Please go see Rob Agee ASAP! Upgraded 6 years newer and for 0 down. Worked the whole deal before I came in and practically signed and drove away. These people are making it happen over here. Customer service 10/10 . Love my new 2021 Accord!

Al
Review №49

Jerry was very knowledgeable about the vehicle and he answered all of my questions. He helped fixed an issue with he car so I was able to leave with the car the same day

Jo
Review №50

So I don’t usually review dealerships, but my experience at EM Honda was pleasantly surprising. Took my 2013 Honda Fit to get a new TPMS sensor and for an oil change. They also informed me that my axle needed to be replaced as part of a Honda recall, so they did that on the spot as well. But overall the technician guy I had was super informative, communicated well and explained everything patiently. I’m sure this is the dealership policy, but I also noticed that ever tech came out to the waiting area to give updates to each car owner like it was a freakin emergency room and I just really appreciated that and it instilled trust in a way that I haven’t always gotten with mechanics in the past. Also, got a free car wash so that was dope.

Sa
Review №51

It was an awesome experience This is my very first time going to a car lot and walked away impressed with decision Jerry Uwotah your the man!...Transparent intentions to leave a customer riding away more happy than when you come in. JERRY UWOTAH!!!!! IS THAT GUY!!!!

Qi
Review №52

Jerry helped us in many ways and we enjoyed doing business with him. Five stars!

ri
Review №53

Jerry was very helpful in getting us the car we wanted!! Recommend him any day for his excellent service

Le
Review №54

Showed up to look at a vehicle. Which was reasonably priced. The car was great. However they valued my trade in(slightly lower than what i wanted) ok no problem we can take the trade out and ill just buy the car. However the guy didnt offer me to come in or sit down. He just quickly rushed in to his sales manager to get a trade value. And told me we wouldnt be able to work out a deal becausethe trade was off. I was about to pay cash for the car by itself. but the sales manager and the salesman Chad, both seemed very eager to get me off the lot. Very poor sales and customer service.Recommendation from someone who has been in the business. Sit your customer down and before they leave even if they have ZERO intentions of buying a car that day(which I would have) get your manager off his butt from behind the desk and do a T.O. or even make your customers feel somewhat welcome

Te
Review №55

Jerry is the best I told him what I wanted and I got it a brand new 2021 Honda Accord Sport Se if your looking for a card come in and ask for Jerry

To
Review №56

Jerry thanks for your help and getting me my new Honda Accord 2.0 sports. I recommend Jerry for new car deal he’s really nice guy

T
Review №57

Thank you Jerry for all your help with my son’s first car. Jerry was very helpful with all of our questions and understanding what we wanted. Thank you again

Ti
Review №58

Jerry was very professional, helpful and transparent throughout the whole process. Highly recommend.

Bi
Review №59

While traveling through Indianapolis from TN our cars Transmission System Failure light came on. We searched for Honda dealers near us. Praise the Lord, we found Ed Martin! They diagnosed our problem, and let us know if wouldnt be a quick fix. They graciously loaned us a new car so we could continue our trip. We picked up our fixed car on the way home. Our trip was saved, and I am very grateful to Jim Jordan and his staff for their professionalism and courtesy. They have set a high bar for future service departments.

An
Review №60

I must say that my experience was a very good one. Jerry made sure that all my questions were answered and he provided me with detailed information about my vehicle the shopping experience and all necessary transactions.He has a wealth of knowledge, you cant say no to Jerry, he made sure I got the best deal and guess what my friend who came with me got a free wash!!! Wow, could we ask for more? but how could I forget Matt? He made sure that the deal was sealed in the comfort of his office, no rush, very attentive and customer friendly.I am now enjoying my 2021 Honda-CRV-EX....and whoooooooo.....those features😳😳😳😳😳😳. Thank you Jerry!!! Keep up the good work. You are the BEST!!!!!

Og
Review №61

I recently bought a CPO 2018 Accord from this dealer, and realized after a couple hundred miles of driving that the air conditioning is not cooling off. I will take the car to another honda dealer tomorrow and learn what is wrong with it. Their 182 point inspection is apparently a joke.

Da
Review №62

Recieved our freebies oil change and checkup on our new 2019 CRV. Very quick, comprehensive, including tire rotation, and explanation regarding overall vehicle condition. Well Done, Ed Martin crew.

Ma
Review №63

Jerry was awesome!! And so helpful.

Ke
Review №64

Update - was able to speak to General Manager and he was a bit more reasonable so updating rating. High price was because of all the work they had to put into the car, but that doesnt change market value.Used car priced almost 2k over KBB, NADA and Gargurus value. Been on lot for over 30 days and wont negotiate at all. Tell me it is listed at market value, not if every car valuation site shows you are way off. Just tell me they have had a lot of inquiries about it, but still isnt sold? Wonder why.

Le
Review №65

Jerry and the whole crew were wonderful, very easy and low stress purchasing experience.

De
Review №66

Best service center, ever!

Ca
Review №67

Let me just say that, Jerry Uwotah, is one of the best Sales guys Ive ever talked with. I got a 2019 Honda Accord and let me tell you I was there for the second time that day for about 2 hours to get it because he definitely went all out to make sure I knew about the car, he is very informative and made sure I had a great experience buying a car. (as the first one was not very great at a different dealer). If we decide to trade in the accord in the future we will definitely ask for him and recommend him every time!!

Ki
Review №68

Jerry uwotah good guy got 4 cars from him all working good

Ad
Review №69

Jerry was a great gentleman showing me to my new to me CR-V quick and efficient

To
Review №70

We decided to look for a new Honda CR-V at Ed Martin since they are the closest to our home, and we asked for Jerry Uwotah based on other reviews we saw here on Google. I am so glad we did! Jerry is great to work with - no games, no hassle, and a great car buying experience. The dealership was quick to beat (and by a good margin) an advertised special by another dealership, and the entire process, including a couple of test drives, only took a little over three hours.If you are in the market for a Honda and dont go see Jerry at Ed Martin, you are probably missing out on saving some money and saving yourself some headaches from the normal all-day car buying experience.An extra recognition for Dawn in the finance office - she was very friendly, and answered every question we had when trying to decide whether to lease or buy.

Ya
Review №71

Worked with Jerry and he is really patient on our questions. Had a very good buying experience.

Ja
Review №72

Im convinced this dealership has one of the top Honda mechanics in the entire state. Your car is in great hands with Kyle! He is incredibly thorough and efficient. Keep up the great work Kyle!

Ga
Review №73

At Ed Martin Ron and Redd always take care of me. Thank you.

Me
Review №74

I had been searching for a specific car for some time when I finally came across my dream car at Ed Martin Honda. It wasn’t maybe an hour after I submitted a price request for the car that I received an email from Chad Thomas with their pricing. I was interested in trading in my car, but I lived 6.5 hours away so I instead sent several pictures to see if I could get an estimated trade in value and Chad was quick to get those looked at and quote back to me within the same day. I had some questions about financing as well that he responded to very quickly and, even though I ended up getting a loan through my bank, Chad and Dawn were very responsive and helpful in getting the information that I needed to complete my loan process. Chad actually ended up being on vacation while finishing everything up, but still was very helpful in getting me to the right person to get the help I needed.I was beyond satisfied when I arrived and could not have asked for a better experience. I bought a 2018 vehicle and when I arrived the stickers were still on the car, there was only 10 miles on it, and it was running! It sounds a little crazy to buy a car you’ve never seen, but that is how comfortable I was when working with Ed Martin and it was even better when I was there. Chad first let me test drive the car and proceeded to give my husband and I a run down on all of the features and a tutorial on how everything worked. He then got me over to Jason to fill out the paperwork who was very polite and thorough. At no point did I never feel pressured nor were there any surprises. The price of the vehicle was exactly what Chad had told me initially. I also received exactly the amount they had valued my car through the pictures and, while I was signing paperwork, they had taken my plate off of my old car and had my new car running again. Dawn also made a point to say hello while signing paperwork, which I appreciated so that I could thank her!Overall, I could not have had a better experience and am so pleased that I worked with Ed Martin Honda.

Ce
Review №75

Jerry Utowah sold me my first car!! And I’m very satisfied with the service I had with him, I highly recommend him!!

Aa
Review №76

This is a well run establishment that treats their customers in a kind professional manner. The place is clean and well maintained for the safety of everyone coming in. I had my pilot serviced here today and will continue to come here for years!

Wi
Review №77

After a really long road trip here, it was refreshing to have all the paperwork ready before I arrived. Pricing matched what was advertised online. Finance manager was more like a friendly advisor. Matt was very personable and even helped me return my rental car after closing. Friendly employees + honest sales. Big contrast from dishonest NY dealerships. Would gladly road trip here again.

Br
Review №78

Jerry was awesome! Helped me get the perfect car!

Je
Review №79

Having once been very happy with Ed Martin Honda, I am saddened over the last couple of years,that I am not so much anymore. At that point I had purchased several cars from Ed Martin and was looking to purchase another. But because they didn’t have my color I was to be charged $300 relocation fee. (By a salesman I had purchased from before)Being taken a back I decided to take my business to another Honda dealership where I could save my $300 and get the color I wanted.That was my beef with the sales department. Since then I have bought yet another car, not from Ed Martin, but decided the service department there could still be used. But when I called to have service done for a recall, the service rep did not seem interested in helping, it would seem to me that the service department was not seeking further business either. Probably because it was warranty work.Having purchased three cars from Ed Martin to end up treated like Yesterdays news it was OK for him I guess, hopefully he can read this and know he’s lost two other sales so far and future service as well, does me good.

To
Review №80

Very poor experience. Made appointment to buy a vehicle. Confirmed twice by Orlando and someone named Gina. Drove from another city to this location. The salesman sold the vehicle while I was in route and failed to contact me through a call or text. Wasted 6 hours of driving. Very unprofessional. I would look elsewhere. I have emailed the GM and do not need nor expect a response.

Ch
Review №81

This location is very clean. There are bottles of sanitizer. Masks are required. Seats are cleaned after each use. The service was quicker than they thought. They were all very friendly.

Jo
Review №82

If you are looking to buy a new or used Honda, dont waste your time going anywhere else in the city. The folks at Ed Martin Honda are the truly the best. Ask for Jesse Bailey. Great to work with, zero pressure, tremendous character and truly cares about his customers being happy. We have bought two new Hondas from Jesse and would recommend to anyone in the market to give Jesse and the staff at Ed Martin Honda a call. You will not be disappointed! Thank you Jesse!!

Li
Review №83

Staff is very supportive

Da
Review №84

We took my wife’s car in for an alignment and a few other small repairs. I took an entire day off work to wait on the vehicle to be repaired. They called and said it was going to take longer than expected. I took the next day off work also, a Saturday which I would have gotten paid overtime for that day. I waited and waited on their call. I called them 30 minutes before they closed. They informed me that the car had been finished the day before and they were not sure how the mix up happened. I was upset but I know stuff happens. Fast forward 2 weeks. My wife said that her car was driving funny and making noises. We took it to my normal mechanic (not a dealership). He found 3 lug nuts missing on the passenger front tire. My wife drives 30 miles one way on the highway with our 3 year old son on days she works. So this was a huge safety concern for me. I called them and expressed my concern and ask that they reimburse me for the cost I incurred. Which was only $50. They said they were sorry and that they too were concerned. They said it was their top priority to get it resolved. He said he would talk to the manager and get back with me right away. It took them 3 days to finally call me back to say they could only resolve the issue if I provided them with an original receipt for the work that was performed. I provided that to get my $ but I will never get work done there again. I will drive the extra 30 mins away to go to any other Honda dealer.

G
Review №85

Good service, as you might normally get from a good and reputable Honda dealer service center. I have brought cars to this and the nieghboring Nissan dealership service center, and both have been good.

Li
Review №86

Bought my last two cars there. Always get them serviced there. They are the BEST!

Cu
Review №87

I had an excellent experience at Ed Martin Honda, and the pleasure of purchasing my new Honda from Rob Agee. He was an excellent salesman and got me exactly what I wanted. I was in a difficult situation with the last car I had bought only 5 months prior from a different dealership. They helped me get out of that headache and into something that will last for many, many years to come. They worked endlessly with the bank to get me the deal I wanted even with the past car buying trouble. I couldnt be more happy with the service and experience I had at Ed Martin Honda and I would suggest them wholeheartedly to anyone in the car buying market now! Ask for Rob Agee, he will treat you right!

ja
Review №88

Love it....love them....they always take care of me when I pull off the lot....super friendly....super helpful....super responsive....

rc
Review №89

Drove 7 hrs one way from out of state to check out a car here. Got there and and they wouldnt budge even $100 on the car I wanted so I bit the bullet and paid their asking price. All I asked for in return was for a Honda baseball cap to be sent to me. You think that happened, of course not! I spent well over $20K on a used car at Ed Martin and they couldnt even follow through on a cheap baseball cap! Itll be their loss in the end as I trade off every 2 years and next time it wont be at Ed Martin!!!

Gi
Review №90

Spoke with Steve in service to figure out why our 2019 Honda Civic SI had an oil leak. We purchased the car brand new, & having a oil leak is something I wanted taken care of. Dropped off our SI last night 10/07/20, for appointment this morning at 7am. The leak was from the crankshaft, the repairs were made, & Steve called, advised me it was ready for pickup today 10/08/20. Great work, thank you for getting issue fix & resolved promptly!

Am
Review №91

Thanks for our new van!! Fantastic service from Dorian and Matt!

KI
Review №92

Hondas are decent but when they start breaking down they cost you an arm & leg. What you pay in repairs you could buy a whole new vehicle. Dealerships will do you no favors either.

mi
Review №93

Friendly staff and they get the job done well. I drive the extra mile and minute just because I love their service. Plus the free snacks is always a plus :)

hi
Review №94

Great customer service

Jo
Review №95

Dont have personal experience but my boi cameronhill sure does

Ji
Review №96

Jerry is very nice and great salesman. You will get a good deal from him.

Da
Review №97

When I needed my car fixed at a critical moment, Jim, Kyle, and the Ed Martin Honda team went above and beyond to help me. On the morning of a cross country move, with everything packed and ready to go, I started my Honda Accord and to my surprise I saw multiple warning indicator lights present on my dashboard that wouldnt go away. Unfortunately I needed to go on a 800-mile road trip that morning, so I was in a real jam. I called up the only Honda dealership open in Indy at that time in the morning, which happened to be Ed Martin Honda. I spoke to Jim on the phone, and he went out of his way to make sure my car got looked at first thing when they opened that day. Kyle at the service center also was very respectful of the urgency of the situation for me and ensured that my car was fixed quickly. They discovered some major problems with my brakes that could have been catastrophic for my girlfriend and I on our long drive that day. Jim, Kyle, and the service team at Ed Martin Honda made sure I was able to complete my trip safely and on time. I am very grateful to the team there.

Ma
Review №98

Good experience. Kolbie was very helpful

Al
Review №99

Excellent customer service! Fast car buying experience.

Ca
Review №100

Unable to remove screws to display new licence plate. Express service. Was able to complete service in less than 15 minutes while remaining in the car.

Information
93 Photos
100 Comments
4.4 Rating
  • Address:770 Shadeland Ave, Indianapolis, IN 46219, United States
  • Site:http://edmartinhonda.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 317-359-4227
Categories
  • Auto parts store
  • Honda dealer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday: