I very much appreciate Kirks professional customer service. I ordered a patio door through him, which was delayed because of Covid. But Kirk was very responsive and kept me posted throughout the process. When there was a small damage on the door, he went above and beyond to take care of it. I am a happy customer.

My husband and I contacted 84 Lumber over 2 months ago to replace some simple window screens and subsequently called about a glass replacement in one of our windows and we were either met with no response or excuses as to why we hadnt received a response. I would not recommend working with this company for anything. They display horrible business practices.

I love this lumber store! All the guys are so helpful from the front desk to the warehouse. I made a special order for a front door with Kirk, the store manager. He took the time to sit down with me and go over every option for the door, as well as tell me about other products from the store that I could add to my project to make it a success. His product knowledge was incredible. I ended up with a custom door that is GORGEOUS and has totally revamped the look of my home. Thank you to all the hard working men at this store!

Its amazing the people are the best seriously they go out there way

Took a few days for someone to contact me about my project. When I finally received the estimate it was above big box stores. I returned Daniels email to let him know that he was higher and offered him a chance to make things work. In the end they were not willing to do so. For a company that specializes in lumber its interesting to see that. I really wanted to do business with them, but it doesnt seem like theyre interested.

Have never met a more unprofessional group of individuals. Rude and do not follow through with commitments. Stated that a phone call would be made when product arrived. The calls never happened even after being told the call would happen when the wood arrived a week late. I am shocked this locations is still in business. Kirk does not care about customers or even remotely customer service.

Best lumber yard to buy DiamondKote Prefinished Siding systems!

I stopped into the 84 Lumber after having driven to Indy from Bedford after Lowes had messed up an order worth a $1000 the fine folks @ 84 Lumber on Shadeland not only had what I needed he price matched and beat the price by almost $300! So I would recommend 84 Lumber for Great Customer Service and Product Availability! Kudos to Nick Hess for helping me a disabled man in more than one way!

Great place for contractors. We shop there daily.

Good place to deliver to

Great place. All employees are friendly

Very good and very fast!!!

First of all, I think the associate that waited on us must of had ZERO training, and I blame the corporation for allowing individuals who clearly dont know what they are doing to be interact with customers. This wasnt a $5 sale it was over $1000. The young man loaded the materials, which their wood quality is less than poor (and that is being nice) and every time I stated I wanted a different piece of wood, Trust me this is the best we have, over charged us for items and gave us the lesser quality materials. Now for myself, I had to go re-purchase these items at Menards since it never seem to fall in business hours, so thank you so much for ripping me off. Also the young man, while I was standing under the steel awning hit the steel poles SEVERAL times, causing the whole awning to shake enough to be asked to moved, with the forklift. REALLY??? Why was he allowed to be on forklift? I mentioned it to another associate and he joking said, the man was supposedly a pro on the forklift. UM, NO he isnt! I am extremely disappointed and wont go back. I can see why so many 84 Lumbers have closed!

Great place, great customer service and a military discount to boot

Very helpful and friendly service.

Very inept. Took 4 attempts to get 1 of the 7 doors right. Very poor lumber was delivered and had to return a good 40% of it and ended up getting it from lowes and Home Depot. They ordered product (baseboard and door trim) that I wasnt provided an opportunity to give input on. They doubled up on my original order and had to go back several times to straighten that out. Delivery times were not what they said they would be and no phone call was ever given. Everything was very much in the air. One of the many deliveries they just up and left because one of the guys had to pick up his kids extremely disappointed.

Always great service!!

Knowledgeable staff and their service is above & beyond. Very responsive to job site needs.

Over priced. nice people though

I will not support 84 Lumber ever again or buy products from the store because of their political stance at the Super Bowl

Order the bunk of Whitewood Pine number twos and pick them up and theyre soaking wet and they said no refunds what do you think untreated Woods going to do when it gets wet mold these boards are useless to me now

Always has what we need.

Near non-existent customer service.After contacting three sales associates on the same subject, I have gotten nowhere in two weeks time regarding the products I am looking to purchase.I will not give 84 Lumber anymore of my time or money due to this experience.

Good service