We had our home remodeled by Darrell Carney from R.L. Mercer with the help of Stephanie Miller at ProSource for picking out all the tile for walls, shower, fireplace and flooring. What a great job from Stephanie in setting up the different styles and color mixes for us to compare and make the proper decisions and for Darrell for making our forever home so gorgeous.
I purchased the entire wood flooring and several cabinets for my new home with Prosource. They provided excellent service and are very responsive. Brie and Jessica are amazing. Hoping the delivery and ongoing service will be just as stellar. Will update after I receive the products.
Jane Jessee assisted us with the purchase and logistics of carpet and hardwood for our home. As first time hone buyers, we didn’t know anything. She was super helpful! She held our carpet for us over Memorial Day weekend so that we would have the quantity we needed. Thank you Jane!
Jane Jessee was such a pleasure to work with. Very responsive, helpful and kind. We highly recommend her!We are super happy with the new kitchen and new floors. We got exactly what we wanted!
Jane was a pleasure to work with. We had previously used a great decorator, Susan Colvin, but unfortunately, Susan had died this year and Jane had to tell me. She was compassionate and an outstanding listener. The quality of the carpet beat all expectations and has totally transformed our home. She recommended a top installer who spent hours at our house to get the job done to perfection. I would go with ProSource again in a heartbeat. Fabulous work!!!!!!!! Thank you, Jane!
Really good people very helpful I was there last couple weeks stephine-tommy helped me a lot awesome people nice place to shop for flooring, thanks
Had a great experience working with Jennifer F. at ProSource! She was extremely helpful and responsive and communicated directly with both me and our contractor (kitchen tile backsplash).
The best tile shop and hard wood place
Dave Grande of ProSource is absolutely AMAZING to work with....The company has so many options it can be overwhelming but with Dave to help educate me on the differences I finally picked out the perfect flooring for my needs. Dave also connected me with installers at Pro Flooring. The whole transaction as well as the products are first rate. Kudos to Dave and the entire staff at ProSource!! I will recommend you to everyone.
We have used prosource for several of our home projects and I am always impressed with large selection of beautiful products. Stephanie, on the Northside, was my go to for my master bath remodel project. She helped me narrow down the perfect tile for our shower and we couldnt be happier!
ProSource of Indianapolis has been my go-to store for flooring for almost 10 years now. I have ordered many types of flooring and tile for both clients and myself. Recently I worked with Jane at the Indianapolis store and she helped me choose the perfect engineered flooring for my own home. Jane was kind, knowledgeable, and kept on top of my order every step of the way. I will continue to work with her in the future!
Friendly, professional and knowledgeable staff with great selections. They have helped with all aspects of our home remodel and are always a pleasure to work with. Highly recommend Staci (South Side) and Eathin (North Side).
Experience was less than stellar. Would NOT recommend
Working with Michelle Lewis is working with a professional. Her attention to detail, product knowledge and customer care is the best in the business. Thanks Michelle for all you do!!!
Go ask for Ryan OConnor in sales. He was extremely knowledgeable and helped us evaluate the full line of products they offer. He helped convince us to go a different direction than we went into the project with that saved us a lot of money and was going to work better for our home. Then he hooked us up with several installers in order to get the best service. Excellent customer service and support!
The process was hindered by Covid but ProSource made it right. Everyone was kind and also professional.
Although we initially went to ProSource for tile and floor covering, we discovered a one-stop provider of beautiful home enhancements. Not only are the products offered in great abundance and quality, our contact was/is aa most patient, creative and helpful professional.Our project has cycled over many bumps in the road and ProSource has been there - truly a Professional Source of product and encouragement.
My team and I look to Pro Source for all our carpet and pre finished hardwood needs. We have also found the best selection of upscale vinyl/laminate products at Pro Source. Ryan OConnor is happy to share his wealth of knowledge with us and our clients. He stays the most up to date and provides us with a great value. When we order, he keeps us up to date on delivery and is helpful to our installers when they pick up the goods.It is a pleasure working with someone who understands the flooring industry the way Ryan does and with a vendor who carries a wide range of products so we can suit every clients needs. We can always find several good options for the spaces we design at Pro Source.
Pro source Indianapolis is my first choice when he picking up product for my design projects. Being a small business owner with home office, I do not always have the space equity to keep a large library of samples. I know I can always trust pro source to have the right product for the job. They’re always very professional. Me being one who wants to look out for their clients pocketbooks, when having done price comparisons, they have very competitive pricing as a wholesaler! I love this place!
I just want to tell everyone what a great experience we had. Ryan was the one helping us out and literally, we never had to leave our seat. We told him about what we wanted, and bamm, it was there. He knew how to match colors and make everything work together. We had a house fire, so everything had to be replaced and he made it the easiest to do. From hardwood, to carpeting, even to tile in the bathroom!!!!! I suggest anyone needing floor covering should definitely check these people out and ask for Ryan!!!! Awesome!!!! Thanks!!!!
Ryan O’connor At prosource is the best. He has been so accommodating and helpful throughout the process of remodeling our home. From the flooring to tile, he has really been awesome to work with and you can tell that he truly cares about his customers. His customer service is top notch!
What a disappointment. The showroom is great in terms of election, but good luck trying to actually buy something. We were referred by our architect and met with Ryan. Spent hours selecting flooring for new construction. Also provided plans and requested multiple bathroom cabinetry quotes from their in-house designer. Left with Ryans promise to get us pricing the next week and bathroom cabinetry designs. Next week turned into weeks and we had heard nothing. So we call. And email. And call some more. Finally he responds and promises it the next day. The next day comes and goes and still nothing. Mind you, these were all HIS proffered timelines. We werent pushing for something immediately. However, MONTHS passed. To the point where my husband called the manager, who was rude to him, and said that they had a quote in their system (6 months later and weve still never seen one). I called the wood flooring company directly to seek out another distributer and was told they would contact the owner and I would hear from someone. Nothing. Not a word after 6 months and endless emails and calls. This place is a joke.
Nice people but they never get pricing right.
One of my customers, great place for tile and cabinets
We had a major sewer back up in our basement and had to have carpet, drywall replaced and extensive painting done. It was almost a blessing in disguise because it forced us to redo the basement in new colors, update the trim to white and change the horrid blue/green indoor outdoor carpet that the flipper guy put in before we bought the home. We were told to go to ProSource in Castleton and we had Dave Grande help us. I had no idea he even owned the store, he was humble, answered all of my non-stop questions and he was very patient with our decisions regarding carpet as we wanted a Berber type carpet. He even let us take the samples home. His prices were extremely affordable and his team even laid the carpet which was a very good price. We are extremely pleased with what they had done and our experience was a good one. We are planning a kitchen remodel soon and ProSource will be first we will go to to see about flooring and maybe some other items as well. Give ProSource a try ..... you wont be disappointed!
Amazing selection, helpful people.
Dale was great to work with.
I love the variety and quality.
We paid for flooring, cabnets, and counter tops. We have 5 boxes of flooring left over in one room, 3 in another and 2 in different room. All boxes unopened witch cannot be returned. The cabnets look grate but the counter tops are so messed up it took them 3 try s to get it right and they still had to CUT holes in the new wall to make them fit. Short on one side of the room and hanging over on the other because they didnt mesure it right. I wish I could get my money back. DO NOT BUY FROM THEM THEY WILL MESS YOUR HOUSE UP.
Great service lots of choices
Great customer service!!!
Too many choices!!!! Haha. So many choices!